OS/2 WARP MONTHLY NEWSLETTER VOLUME 2: JULY 1995 **** TABLE OF CONTENTS **** 1. Welcome to the OS/2 Warp Monthly Newsletter SHAREWARE AND COMMERCIAL SOFTWARE 2. Digital Music Player 3. Review: Performance Plus by Clear and Simple ENTREPRENEURS 4. OS/2 Entrepreneur: Scott Keeler ELECTRONIC 'SCAPES 5. Electronic 'Scapes 6. Around the WORLD/2 in 80 Minutes PRODUCT TIPS 7. Tips on OS/2 Warp Connect 8. OS/2 Warp on a Shoestring USER POWER 9. Anthony Lewis: My Life as a Technical Coordinator INSIGHTS 10. Insight into Online Publishing FEATURES 11. OS/2 Warp: A Growing Success in China 12. OS/2 Warp Sweeps the Continent 13. OS/2 Warp on the Canadian Prairies 15. OS/2 Warp: Out of this World 16. OS/2 Warp: Designed to Speak Many Languages WARPED ETC. 17. IBM LAN Server 4.0 Reviewer's Guide 18. In Praise of LAN Server 19. Developer Connection CD-ROM 20. Big Blue in the Big Easy -- Big Success 21. Getting Started with OS/2 Warp 22. Survey 23. OS/2 Warp and LAN Server Customer Reference Form 24. Staff Biographies ****----$$$$----****----$$$$----****----$$$$----****----$$$$----**** ****----$$$$----****----$$$$----****----$$$$----****----$$$$----**** 1. WELCOME TO THE OS/2 WARP MONTHLY NEWSLETTER Welcome to the July issue of the OS/2 Warp Monthly Newsletter. As I sit down to write my introduction to you, it suddenly strikes me that my OS/2 desktop is as messy as my actual desktop. I guess this shouldn't be a surprise but it does open my mind to s ome interesting possibilities for OS/2 Warp applications. I would like an application called OS/2 Maid. Not only would this application maintain my OS/2 desktop for me but periodically it would also clean my desk and leave me with an inventory of where it put everything. Of course, this could easily be expanded to a suite of products that will clean and organize my entire life. This leads my easily-distracted mind to a whole host of applications: *OS/2 Warp Chef - not only does it recommend healthy and delicious recipes based on the ingredients you have in your house but it does the dishes after you eat *OS/2 Warp Gardener - it chooses the perfect plants, flowers and herbs for your garden plot and then digs the holes as needed and helps you get your fingernails clean when you're done *OS/2 Warp Bill Payer - not only does it balance your checkbook and electronically pay your bills but it also goes out and earns the money you need to pay the bills. Now these would be applications that truly exploit multi-tasking| So, here we are at issue two. In this issue, our feature section focuses on the momentum of OS/2 Warp around the world. As proclaimed by the I in IBM, IBM has always been an international company. The proliferation of OS/2 licenses worldwide once again reaffirms the validity of that proclamation. It also is fun to look at OS/2 Warp from a worldwide perspective to see how different parts of the world use it. We maintained the around-the-world theme in some of the other sections as well. For example, Collin Summers wrote an article entitled OS/2 Warp: Around the World/2 in 80 Minutes for the Electronic 'Scapes section. This article provides a whirlwind tour of the web sites of cities around the world. We also go a little out of this world with Stacey Miller's article, OS/2 Warp: Out of this World. Stacey explains how NASA and ESA, the U.S. and European space agencies respectively, are using OS/2 Warp for the ir explorations of Saturn. From the responses to the survey that we've received, it appears that we got off to a pretty good start. We really appreciate the positive feedback we're getting and would love to hear from more of you. To make that easier for you, we are converting the survey to HTML form. (Yes, we heard your complaints.) We are also adding two more life-improving features to the OS/2 Warp Monthly Newsletter. First, we are adding a list server capability so you can subscribe to the newsletter. And second, we are taking advantage of being on the Internet by setting up a link to any web site that we mention. Well, thanks again for the feedback. I hope we can continue to meet your needs with this newsletter and with the OS/2 Warp brand of products. Jeri Dube ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 2. DIGITAL MUSIC PLAYER By Nilay Patel One of the most exciting new fronts in computer technology is multimedia. OS/2 Warp is the world's most popular platform for 32-bit multimedia applications. One indication of this is the number of shareware and commercial multimedia applications that are available for the platform. One worthy example is Digital Music Player, or DMPlayer, a shareware application for playing MOD files. MODs are digital music files that evolved from the Commodore Amiga platform. They provide rich stereo sound and have small file sizes. You can find a ll kinds of MOD files on the Internet. The MOD Page is located at http://www.eskimo.com/~future/mods.htm. Here, you can find information on the MOD format, libraries of MOD files on the Internet, information on creating your own MOD files, and other MOD r elated information on the Internet. DMPlayer allows you to play these MOD files on your OS/2 system. Different MOD players are available for other operating system platforms including DOS, Windows, and Macintosh. However, in addition to just playing these files, DMPlayer allows you to play these MOD files in the background while you work on other applications in OS/2. Because of OS/2's superior multitasking capabilities, DMPlayer will not skip a beat while you download more MOD files from the Internet, format diskettes, compose electronic mail or just kick back and play Doom. Furthermore, DMPlayer supports the object-oriented features of OS/2 by allowing the user to create song lists by dragging and dropping MOD files from the OS/2 desktop to the DMPlayer song list. Once you add songs to the song list, DMPlayer plays one song after another. Also, you can make multiple song lists to save for later use. In addition to playing MOD files, DMPlayer can also play the other multimedia files supported by OS/2. This includes WAV files, AU files, MID files, AVI files and others. DMPlayer plays these supported OS/2 multimedia files in the order you add them to a song list. DMPlayer can be found on: ftp://hobbes.nmsu.edu/os2/mmedia/dmplay13.zip. It is a shareware application. Registration costs US$25. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 3. REVIEW: PERFORMANCE PLUS BY CLEAR AND SIMPLE by Jerome Yuzyk First the facts: Performance Plus, v3 A Tuning & Utility Kit for OS/2 Warp & 2.x 2 HD floppies, 117-page manual, Getting Started card, box Clear & Simple Inc. _ (203) 658-1204, 75070.2520@compuserve.com US$40 Performance tuning is a top-ten topic of discussion among computer users. OS/2 users are no exception, especially given the wide array of OS/2 uses. The standard OS/2 installation is very conservative in its assumptions and initial settings. The conseque nce of the conservatism is that IBM makes the widest number of people happy but doesn't show them how great their system is capable of being. Performance tuning optimizes the capabilities of your system according to how you work. Over the last three years, I've learned all I know about OS/2 tuning from a fairly rich, if not well organized, set of resources on various BBSs, the Internet, books, magazines and IBM publications. I was keen to get this package because I wanted to see if it could tell me something that I didn't already know. I also wanted to see what it would do did to my hand-done tuning on my test machine. Tuning OS/2 properly requires attention to three areas: *Overall system organization, *System settings via CONFIG.SYS, and *WorkPlace Shell settings Item two will provide the greatest tuning opportunity since it controls the most fundamental OS/2 settings, and this is where Performance Plus offers its greatest advantage for new OS/2 users. To test the Performance Plus recommendations I ran it on my IBM ThinkPad 750C, a 486DX-33 with 12M of RAM and a 540M hard-disk loaded with the entire OS/2 Warp red-spine release, Lotus SmartSuite, MS Office, the Watcom Compiler and anything else I can ge t my hands on (let's just say the drive's nearly full). My aim was to compare what Performance Plus did with what I as a journeyman-expert did the hard way. INSTALLATION Installation is simple from either the GUI or command-line. Basically it copies files, creates objects, and adds itself to the PATH. You can select what pieces you want to install, with a real-time indicator of how much space you'll need. Performance Plus uses 4.5M of disk space for bitmap files. After copying files, while it builds the desktop objects, the install program asks you about your CPU type and speed and how much memory you have. Performance Plus uses these factors later when it calculates its recommended settings. The installation pro gram creates a folder on your desktop filled with 25 files and one sub-folder for the optional bitmaps. TUNING Performance Plus calculates its tuning recommendations based on the machine you described during installation and a simple benchmarking process. The process called Simple Count performs a suite of timing tests for Video, Processor, Disk and Program Load. Simple Count takes about five minutes to run on a "quiet" machine (nothing actively working). At the end, Simple Count shows a graph of component speeds for each test run. Performance Plus saves the output of these tests in a file so two other tuning modules, Statistics and Optimizer, can use them. Statistics plots Simple Count test values for the last three sets of tests so that you can compare your progress. You can run i t at any time. Optimizer displays a single control panel for every major CONFIG.SYS setting that affects overall system performance. The panel displays your current setting alongside the Performance Plus recommendation. This panel is one of Performance Plus' greatest st rengths, even though most settings can be altered manually and you can write changes CONFIG.SYS. The beauty of the panel is: everything is done in one place, all at once. You can generally trust what the Optimizer tells you. It certainly "gets around" to many settings that I never would. On my test machine, it suggested increasing my HPFS cache size to the maximum (2M) and drop 5 from BUFFERS. I agree with the recommendati on except on the cache size. And this is because I work a little differently than it expects I would. I load lots of things that work on little files and keep them loaded for a long time, so plenty of disk cache doesn't buy me as much as the extra RAM I can use for everything else. TOOLS Performance Plus also comes with a pile of tools. Soon after I installed Performance Plus I moved its icons into separate folders according to their function. In my Backup/Recovery folder, I put five tools for desktop and configuration-file backup and fo r boot-disk creation. In Docs I put the README as well as other literature and forms. I used the Measure/Monitor folder to keep several "How Much?" utilities for swapfile, disk, and CPU. Performance Plus provides a VL (for Very Lite) version of the BonA mi CPU monitor which is actually quite good for a "general" system view. I stored Simple Count, Statistics, and Optimizer, along with DOS Black Box, a drag-and-drop DOS program object creator in a Tuning folder. Finally, the Tools folder collected what ever was left: a bitmap viewer and a few REXX scripts for various things. DOCUMENTATION There is not a lot of on-line help available. There is a one-line explanation for the "Why" of each setting on the Optimizer control panel. The 117-page manual/handbook offers an excellent description of OS/2 tuning. The book contains detailed informatio n about each important CONFIG.SYS setting: what it affects and how its settings work. There's also a thorough treatment of every DOS setting. The key to this book is that all the information you need is all in one place, ready for your one-stop lookup. OVERALL If you're a new user intent on really tucking in to OS/2 then this package is a good buy. If you're a consultant, tech-support person, or someone that appreciates "the right tool for the job" this is a valuable addition to your tool kit. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 4. OS/2 ENTREPRENEUR: SCOTT KEELER by Steve McNally Scott Keeler is a consultant with Internet Training and Services (IT&S), based in Raleigh, NC. His primary work with IT&S involves going to locations throughout the United States and letting people know how to utilize the Internet for their needs. The course I took with him, "Internet Connection...Connecting to the Internet," was a good overview of the history of the Inet, how it works, and how and where to locate and retrieve the information you want. The Internet Connection classes have been so well received Scott and Alan Reinhold (the founder of IT&S) have their hands full meeting demand. But they meet the demand with a great class, and they plan to expand their offerings. "There's been a lot of demand for classes dealing with 'How to set up Servers on the Net,' said Scott. "And Server classes should be available around June 95." Scott showed us how to find and retrieve files using FTP, to switch to the WebExplorer and use the WWWWorm to do a Boolean search (e.g. Ken Kesey and Acid Tests) and to switch into an OS/2 window to format a disk. The time you save just doing these simpl e tasks, concurrently, is incredible. (Especially a thing as basic as formatting a disk.) I'd found a few files I wanted to download as well as lists of files from List-Servers (which Scott showed us how to find) that interested me. When I ran out of s pace on one diskette, I could format another without stopping my searches. My class was at an IBM site, and every so often I'd check my e-mail to keep things on the up and up back at the office. Scott also uses OS/2 to help run his direct marketing business. "Between the Internet and my marketing business I spend a lot of time on the PC. I can jump back and forth between applications and be productive in all of them." Especially with all the a pplications that come with OS/2 Warp. "Just about everthing I use in my businesses came with ›OS/2! Warp. The productivity tools are great. And I can keep in touch with my home system when I'm on the road." "I'm currently in the process of looking at the best way to get my marketing business on the Web," says Scott. "I look around the Web to see which Home Pages catch my attention. Then I talk to the people involved with that Page to see which will be the most cost-effective for me." If anyone has tips or hints, please let Scott know. "I couldn't even begin to imagine what it would be like doing these searches or downloads without being able to flip out of there while it's working," said Scott. "If I couldn't work on something else, like my next mail piece or processing my invoices, i f I had to just sit and wait there, searching for one thing at a time, it'd take me hours and hours every time I tried to do something. I can't afford too much time for sitting around and waiting. My operating system makes sure I don't." The most interesting thing was, Scott didn't think of himself as an advocate of OS/2. He almost didn't think of OS/2 at all. He doesn't need to. It's there for him. It's what he needs to do his job. Scott Keeler can be reached at skeeler@ix.netcom.com. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 5. ELECTRONIC 'SCAPES by Duncan Strong Looking for the latest and greatest shareware for OS/2? Need a device driver for that super-cool new whatchamacallit you just bought for your system? Searching for some handy REXX add-ons to LAN Server? There is a wide variety of FTP sites available on th e Internet that support IBM Software products. Here's a sample of the most popular and useful sites: Walnut Creek Hobbes CD-ROM ftp://hobbes.nmsu.edu The source site for the popular Hobbes CD-ROM from Walnut Creek, this site is overflowing with "cool tools" for OS/2 Warp and LAN Server. Warning: this site can be addictive| IBM Service Repository ftp://service.boulder.ibm.com This is the main site for all IBM Corrective Service Diskettes, APAR's, fixes, etc. It covers OS/2, DOS, LAN Server, Communications Manager/2 and DB2/2. IBM T.J. Watson Research Center ftp://software.watson.ibm.com/pub/os2 If you can't find it on the site listed above this one, then check here at the Watson site. Lots of cool IBM EWS (Employee Written Software) here as well, like the blindingly fast GoServe 2.3 WWW server package. IBM OS/2 Device Driver Repository ftp://ftp.europe.ibm.com/psmemea/os2drivers IBM PC Company ftp://ftp.pcco.ibm.com For True Blue OS/2 users, a treasure chest of device drivers and utilties for running OS/2 on IBM PC hardware. IBM Internet Connection ftp://ftp.ibm.net The "manual" version of the "Retrieve Software Updates" program included in OS/2 Warp. Look here for the latest and greatest Internet tools from IBM for OS/2 Warp. IBM Person to Person FTP site ftp://ftp.hursley.ibm.com/pub/p2p The P2P package included in the BonusPak for OS/2 Warp is just the beginning of workgroup computing with OS/2 Warp. Look here for updates and add-ons for P2P. ** UPDATE ON WWW SITES ** Last issue we discussed the best and most popular WWW sites for OS/2, and since then even more have come on-line: OS/2 Products and Services Database http://www.mfi.com/os2dev A great place to search for the OS/2 applications of any flavor. Search for applications through the interactive query tools or fill out an online form to update the database. Just announced at the end of May 1995, this site looks like a new "must-visit". ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 6. AROUND THE WORLD/2 IN 80 MINUTES by Collin W. Summers The Internet is a vast world of its own. If you venture outside the United States on the Web Explorer you'll find that you can traverse the globe from your computer using OS/2 Warp. Countries from Afghanistan to Zimbabwe are on the net. Most of them wi ll guide you through their part of the world in English, but some will guide you in their native tongue. This is a great way to brush up on your foreign language skills. I now know why I never became a German major. Well, let's begin our adventure by Internet. I fire up my trusty IBM WebExplorer (Beta Version 950331) and dial into my favorite access provider. I begin my adventure at IBM's Travel Center (http://www01.ny.us.ibm.net/travel/world/) and my adventure begins. First things being first, I click over to the U.S. Department Travel Warnings (http://www.stolaf.edu/network/travel-advisories.html). I want to know which countries have travel advisories so I can avoid the virtual terrorists. While I'm here, I realize this is a great place to find maps and flags of countries around the world. The maps are GREAT and useful for those geography reports|| To simplify the navigation on my journey, I go to the Virtual Tourist at (http://wings.buffalo.edu/world/) and Virtual Tourist 2 City Net (http://wings.buffalo.edu/world/vt2/), to check out some area sensitive maps. I also visit the World-Wide Web Server (http://www.w3.org/hypertext/DataSources/WWW/Servers.html) to get WWWs listed by Continent so I can plan my voyage. Well, I've checked the travel advisories, and then laughed them off since I don't even worry about viruses (I use AntiVirus/2) much less terrorists. I also check the Hotels and Travel on the Net page (ttp://www.webscope.com/travel/homepage.html) to see h ow much money I'm saving on Airline tickets and hotels by taking a virtual voyage rather than a real one. Satisfied with the savings, I'm now set to venture off into the digital blue yonder. By the way, an around-the-world journey takes approximately 80 minutes, less if your modem speed is greater than 14.4 or more if your modem is slower than 14.4. So if you time things right, you can go around the world and watch your favorite TV show all in one night. My first stop is Europe. France looks like a good place to start.. Ahhh Paris in the spring is soooo beautiful. I check out Paris by Night at (http://gopher.lib.utk.edu:70/0/Other-Internet-Resources/pictures/html-do cs/flying/paris.html) and sip some vi rtual wine to savor the moment. The sights really are grand. If I want to remember my time here with a phote, I just drag and drop a picture. Next stop, Russia.... I decide that the Museums of Moscow would be a great place to venture so I type (http://www.cs.msu.su/moscow/kremlin.html) into my WebExplorer and hit enter. The art here is magnificent but I've got places to go. After doing the museum thing, I virtually transmit myself to Japan.... Tokyo looks good, so I'm off to the Tokyo Q (http://shrine.cyber.ad.jp/~rok/lastweek.html) to visit the sites there. From the serenity of Japan, I head for a wild time in Africa, specifically, Morocco (http://www.dsg.ki.se/maroc/). Staying in the southern hemisphere, South America, here I come... I head to Lima, Peru (http://www.rcp.net.pe/peru/lima/lima.html). No English here but I still have a great time. I've got to keep moving, it's almost time for my TV show, so I make Mexico my last stop before I head home... I land in Juarez (http://cs.utep.edu/juarez/main.html). Well, it turns out that my TV show is delayed, so before I complete my journey, I take in a few of the many interesting OS/2 sites throughout the world There is Germany's (http://www-users.informatik.rwth) and Singapore's (http://137.132.218.143/). Team OS/2 has a presence on the Web on the TeamOS/2 Deutchland Page (http://www.nordwest.pop.de/nda/crew/os2/) and a little closer to my home in the U.S. is the one from Victoria British Columbia (http://www.islandnet.com/~teamos2/homepage.html). Some sites like the OS/2 Warp Pharmacy have multiple sites on the net like Australia (http://www.zeta.org.au/~jon/WarpPharmacy.html), Singapore, Switzerland, the UK, Ontario and Nova Scotia. Well, that's my quick tour of the world via the Internet. It really is a great way to explore the world. So for a fun 80 minutes, why not grab the family and travel the world the cheap and no-hassle way... on the Internet using OS/2 Warp's WebExplorer? Remember the Internet world has countries that shut down and sometimes move, so sometimes you may need to bypass a site or two. But then again, there is never an airline ticket to exchange or luggage to lose. Note: I wrote the original document using StarWriter 2.0 for OS/2, part of a new Office Suite of products from IBM. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 7. TIPS ON OS/2 WARP CONNECT by Chris Novak IBM announced OS/2 Warp Connect on May 16, 1995. OS/2 Warp Connect opens up a window of communication with the world by combining the power of the award-winning, 32-bit OS/2 Warp operating system and its BonusPak of productivity applications with a full set of integrated networking and communication software in one package. This new version of OS/2 Warp does not replace existing OS/2 Warp. Rather, it is designed for users who need workgroup to enterprise connectivity, in addition to robust stand-alone computing. Of course, you can add just about any connection package you wish to existing OS/2 Warp systems, but OS/2 Warp Connect has the most popular connection capabilities all in one box. They are all integrated and tested, with simplified installation, and very attractive pricing. Like OS/2 Warp, there will be "red" and "blue" flavors. "Red" uses your existing Windows 3.1x and "blue" includes IBM's WIN-OS/2. So what's included in OS/2 Warp Connect? Remember the phrase "Something old, something new, something borrowed, something BLUE"? Well, for "old", there's IBM's Network Signon Coordinator, and IBM's LAN Distance Remote. For "new", there's IBM's Peer for OS/2. For "borrowed", there's the Netware Requester 2.11 for OS/2 and Lotus Notes Express Client. For "blue" we have IBM's TCP/IP 3.0 for OS/2, as well as IBM's LAN Requester 4.0 for OS/2. In addition to all of these, there's a copy of IBM's self- help Q&A tool called AskPSP (updates available via IBM's Technical Connection subscription CD-ROM), as well as an all-new "converged" version of IBM's LAN adapter interface Multiple Protocol Transport Service (MPTS/2) software, and other goodies. EASY INSTALLATION With all these connectivity options, OS/2 Warp Connect ships on only three CD-ROMs. One contains the much acclaimed BonusPak, another has the Lotus Notes Express software, and the third contains everything else. OS/2 Warp Connect can be installed from the CD-ROMs or via a very flexible LAN installation utility. If you really need to install from diskettes, image files (70-90 of them) and an unpacker utility are provided so you can build the (3.5") diskettes your self. OS/2 Warp Connect's system requirements are: a supported LAN adapter (see the announcement letter for a list), at least 8MB RAM, up to 90MB free hard disk space (for the "Easy" install), and up to 30MB additional free space for BonusPak selections. You may not use all the install options. For example TCP/IP version 3.0 is a superset of BonusPak's Internet Connection, so you wouldn't install both. Also, IBM Peer contains everything most folks need to access IBM's LAN Servers, so you don't also need to install the LAN Requester code. Like OS/2 Warp, there's both an Easy Install, and an Advanced Install. Easy Install installs on drive C:, and prompts you for the most popular connections, such as IBM Peer, NetWare Client, and Internet via modem. Ad vanced Install allows you to choose among all products and options. With both installations, new Selective Install options will be added to your OS/2 System Folder to allow you to add or remove features easily later on. In addition to CD-ROM or (homemade) diskette installs, any OS/2 Warp Connect system with a CD-ROM drive may act as a host to install other systems across a NetBIOS LAN (but not across a TCP/IP router). There's a special utility to create two 'boot' diske ttes for each workstation type (3.5" only, based upon LAN adapter type). Just make sure the main CD-ROM is inserted in the host system, and boot one or more PCs with the special diskettes to initiate easy or advanced install across the network. Products on the BonusPak and Lotus Notes Express CD-ROMs are installed separately. So much for installation, let's take a closer look at some of OS/2 Warp Connect's new features and capabilities. Single Box Software Solution for Small Businesses OS/2 Warp Connect includes all the networking and productivity software needed to get a small business up and running. It comes with everything needed to set up a peer network right out of the box, allowing connected users to share files, printers, modem s and other business resources. IBM's all-new "Peer for OS/2" (not sold separately) allows your PC to "talk" to: Other OS/2 Warp Connect users IBM's LAN Server and PC LAN Program 1.3 servers Artisoft's LANtastic 6.0 DOS or OS/2 peers Microsoft's Windows for Workgroups peers, LAN Manager 2.x and NT Advanced Servers (Note: Microsoft may require NTAS users to pay an additional connection fee). IBM Peer for OS/2 not only utilizes existing network adapters, but also can operate via parallel port connections (with a LapLink-style parallel transfer cable) or via infrared wireless connections| IBM Peer offers drag and drop sharing of your computer' s resources, and allows you to establish multiple levels of security. Since IBM Peer for OS/2 uses System Message Block (SMB) protocols, the default protocol in existing LANtastic peers must be changed from System Network Block (SNB) to SMB. Furthermore, while LANtastic peers may use IBM Peer resources, IBM Peers (today) cannot use LANtastic resources. Lastly, while you can use IBM Peer to access IBM LAN Servers, you cannot use it to administer an IBM LAN Server. LAN Requester for OS/2 (inc luded in OS/2 Warp Connect) is still required for that function (and you can't have both IBM Peer and LAN Requester installed on the same system). IBM's LAN Requester version 4 allows LAN Administrators to graphically drag-and-drop administer a LAN Serve r network (the domain controller, and all the servers, resources, and users in it), even if you're still using LAN Server version 3| OS/2 Warp Connect also includes Lotus Notes Express Client. For those of you not familiar with Lotus Notes groupware, it's the best communication and collaboration platform which allows workgroups (local or remote) to work together. The Notes Express Cl ient features an easy-to-use graphical user interface based on forms and views, and comes with seven ready-to-use application templates: 1. Discussion 2. Client/server e-mail 3. Phone directory 4. Reference database outline 5. News databases 6. Customer tracking 7. Service and Support (Note: These last two are extra applications for OS/2 Warp Connect users which are not normally included in the Lotus Notes Express product). If you wish to use any additional Lotus Notes applications, you'll need to upgrade the "Notes Express" license to "Notes Desktop" or a full "Notes Requester". POWER AND FLEXIBILITY FOR LARGE ENTERPRISES OS/2 Warp Connect can link PCs to each other and to all major network operating systems, including IBM OS/2 LAN Server, Lotus Notes, Microsoft NT Server and Novell NetWare, making it fully compatible with existing networks. OS/2 Warp Connect's Open Bluep rint supports communication via NetBIOS, TCP/IP or IPX on Ethernet, Tocken Ring and FDDI networks. All the transports are already in the product. It also offers CID installable components which permit the remote installation and configuration of softwa re and which can streamline the installation process for large networks. ONE-BUTTON INTERNET ACCESS For you TCP/IP fans, IBM's TCP/IP Version 3.0 for OS/2 (also not sold separately) is a complete upgrade for TCP/IP version 2.0 for OS/2. Unlike the async-only TCP/IP in OS/2 Warp's BonusPak, you get a complete set of TCP/IP LAN transports as well as dial -up (Serial Line Internet Protocal (SLIP) or Point-to-Point Protocol (PPP)) access. Included is the ability to talk to two different TCP/IP domains at once, for example, an internal TCP/IP LAN network and a connection (async or router) to the "real" ext ernal Internet. You'll find all of your favorite TCP/IP and Internet applications and capabilities including IBM WebExplorer (1.01), an upgraded Multipurpose Internet Mail Exchange (MIME) compliant UltiMail Lite (2.10), Gopher Client, NewsReader/2 (1.09), Telnet, PMANT, FTP (client AND server), LPR/LPD (for Unix distributed printing), Simple network management protocol (SNMP), remote command client and server (RSH/RSHD, REXEC/REXECD) and more. Internet users should install TCP/IP version 3.0 for OS/2 and not the Internet Connection software included with the BonusPak CD-ROM. Otherwise you won't get the full benefit of the application upgrades included in TCP/IP VERSION 3.0. Users of TCP/IP 2. 0 for OS/2 will find kits such as the DOS/Windows Access (including WINSOCK support) and TCP/IP over NetBIOS are included in OS/2 Warp Connect. Other IBM kits such as NFS and X-Windows client/server are compatible with OS/2 Warp Connect, and may be purch ased separately. The included NetWare Client version 2.11 for OS/2 gives OS/2 Warp Connect users native Novell NetWare 4.x and 3.x connectivity. Note: Novell has released a "field test" maintenance package for this client. It is not included with OS/2 Warp Connect, but you can download R211FT.EXE (last updated approx 3/24/95), from NetWire (on CompuServe) and other services. IBM's Network SignON Coordinator is a client utility which handles via a single userid and password logon, access to multiple IBM Lan Servers, Novell Netware servers, and 3270/5250 systems. This program coordinates the use (and changes when necessary) all the required different userids and passwords. REMOTE ACCESS IBM's LAN Distance Remote for OS/2 gives a remote PC the same access to LAN resources as a locally-attached device. This is a "remote node" product, not a "remote control" product (for remote control, check out IBM's DCAF product ). LAN Distance Remote can also allow two PCs to connect together asynchronously to share resources between themselves. To become a remote LAN node, you'll also need LAN Distance Connection server software on your network. This doesn't have to be a separate machine, but can e xist together with IBM LAN Server, TCP/IP VERSION 3.0 services, and even NetWare 4.x servers (with NetWare for OS/2 software). ADDITIONAL RESOURCES There are also a number of utilities bundled with OS/2 Warp Connect to help you get the most out of your computer. AskPSP is your personal help desk which uses a natural language interface to assist you discovering answers to questions about OS/2 Warp, LAN Requester, LAN Distance and NetWare Client. On-line publications for connectivity products may be viewed and/or printed. Single Component Installs allow connectivity products to be installed via the CD-ROM, or removed individually. Diskette image files for all of the connectivity products enable them to be installed separately from diskettes (these are 3.5" diskette images only|). Finally, OS/2 Warp Connect comes with no-charge service for the first 60 days. Components of the BonusPak for OS/2 Warp may have alternate service arrangements. All in all, OS/2 Warp Connect is a terrific connectivity package that interoperates with other clients and servers in your local area networks. With the capabilities of IBM Peer and TCP/IP version 3.0, file/print server capabilities are yours to command right out of the box. If you don't already have a server in place, you might also checkout IBM's Advanced Server for Workgroups. Coupled with IBM's LAN Distance Connection server, you can have (in a single machine) remote LAN access, a Lotus Notes Serv er, and a full-function IBM Advanced LAN Server (including fault tolerance, disk mirroring, and other advanced capabilities) to satisfy the needs of your workgroup and enterprise users. To get a copy of the OS/2 Warp Connect announcement letter or spec sheet, try IBM's Faxback service. Just call 1-800-426-4329 (in the U.S.) and request document number 295199. You also should check out the OS/2 Warp Connect home page at url http://www.a ustin.ibm.com/pspinfo/warpconnect.html. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 8. OS/2 WARP ON A SHOESTRING by Jerome Yuzyk Have you been wanting to run OS/2 Warp but just don't have "enough" computer? Have an old 386 clunker sitting in the back with which you'd like to experiment? Want to try running OS/2 in what the box says you need? OS/2 has many more sides than are usually seen in public. Along with robust multitasking and all the other cool stuff, OS/2 also has the ability to be run with many different faces, on a wide range of computer configurations. There's a way to run OS/2 for anyone with at least the minimum requirements. This article will describe how you may be able to run OS/2 Warp and prior versions with the smallest of machines. WHY BOTHER? Many OS/2 users with "light" hardware have found OS/2 makes a great "utility" machine, to use as a fax machine, a print server, a smart terminal, or a Bulletin Board Service (BBS). In fact, most of the current information on how to do this well initially came from BBS operators short of cash to buy the latest-and-greatest but motivated to make their machine available to the public, while still being able to use it. Many of these users were long-time DesqView fans looking for stable, basic multi-tasking w ithout the overhead of a graphical interface. First, I'll only consider the minimum required system as stated on the OS/2 Warp box: a 386 with 4M RAM. In keeping with a likely environment for this machine, I'll assume a 120M drive. OS/2 Warp and its WorkPlace Shell require just under 3M RAM, so you can see you'll be swapping fairly soon if you load much more. You see, there's a fundamental rule governing the success of a virtual memory system (essentially anything other than plain D OS): whatever RAM you don't have, will be taken from Disk. Disk is 100 times slower than RAM. Therefore the more disk you use, the slower everything becomes. You'll have to prepare to make some sacrifices and stick to a fairly bare-bones OS/2 Warp installation built for simple multi-tasking. Forget Multimedia, the Internet Access Kit and IBM Works; you simply won't have enough RAM to run these largeish compone nts without a lot of patience. But, there's still a lot left you can do, especially for a simple repertoire of applications. If you want to push the system a little, you can but you need to be willing to wait for tasks to swap in and out of RAM. REPLACE THE WORKPLACE SHELL First and foremost, you need to find a replacement for the WorkPlace Shell. Although it can do wondrous and sometimes-magical things for your computer life, it comes with a RAM cost that gets in the way of running more than a couple applications together . How to run OS/2 then? Consider that OS/2 isn't just a pretty face. Underneath all those icons and folders is the "engine" of OS/2: what really makes it a multitasking operating system| The WorkPlace Shell is just one of several "chassis" that you can use to drive that engine. Fortunately, there are other chassis models available, for those on a budget. (Actually, the formal term for "chassis" is "shell," so that's what we'll use from now on.) From quite a way back, OS/2 has had this ability to be "driven" by other methods. There are several long-time applications that have been able to run as shells. You already have one: it's CMD.EXE, also known as the command-line interpreter, the program that runs the OS/2 Window icon in the Command Prompts folder. COMMAND-LINE SHELLS The CMD shell still lets you multitask, and quite well at that, using the START and DETACH commands. You can switch between tasks using , and use the mouse for programs that know how. You may want to write a few batch files to run some of your f avorite programs or add their directories to the PATH. Changing the current shell is as easy as modifying one line in CONFIG.SYS and rebooting. Look for the line that reads RUNWORKPLACE=C:\OS2\PMSHELL.EXE and replace the right-hand side with the location of your shell. For the CMD shell the line would read RUNWORKPLACE=C:\OS2\CMD.EXE When you re-boot, your OS/2 Desktop will appear as a single-color surface. The only icons you will see, will be those of minimized programs, which appear along the bottom of the screen. A command-line window titled "WorkPlace Shell" will be your main conn ection to the rest of the system. If you have a STARTUP.CMD, then the window will be called "STARTUP.CMD". Try out a couple simple commands. Get used to the START and DETACH commands. As a simple example, try starting the E editor with C:\> START E It will come up in its own window, leaving the original behind. START can open OS/2 and DOS windows, in the foreground or background, either windowed or full-screen. You can use DETACH for programs that don't need any input and don't write any screen outp ut (that you care about). See the OS/2 on-line documentation (Command Reference in the desktop Information folder) for more information about these commands. Even if you use the WorkPlace Shell, they can be quite useful. One command that is new to OS/2 Warp is SHUTDOWN, which you need to stop your system in an orderly fashion. Prior versions require a shareware solution or a shell that had its own shutdown function. For the alternate shells, an orderly shutdown is less ne cessary because there are no WorkPlace Shell objects to manage and you won't be doing much disk-caching. Running DOS applications presents an extra challenge and requires an extra tool, available from the shareware/freeware world. With the WorkPlace Shell, the Settings notebook manages all your DOS settings for an application's Program Object. With a restric ted shell you will need an alternative way to customize each of your DOS sessions for the application they run. Soon after IBM released OS/2 2.0, a number of utilities appeared that would let customized DOS sessions be run from the CMD shell. There are now several different utilities, the most popular being HSTART and STARTD. Each provides an alternative to the ST ART command, with DOS settings stored in a text file that you can use for all DOS applications or to create individual applications. There are a number of alternative CMD-type shells, most notably 4OS2, the OS/2 companion to 4DOS, and even some Unix-like shells like YAOS2 and PDKSH. Each of these requires an additional bit of setup work, best described by their documentation. MENU-BASED SHELLS If you aren't a big fan of computing from the command line there are several utilities that provide a menu-based shell. You can find all these utilities on various local and IBM BBSs, CompuServe and the Internet. TSHELL and MSHELL are the "lightest" shells, using a text-only menu of user-defined options and, in the case of TSHELL,running programs. Neither of these shells use a mouse. FILEBAR provides a drop-down menu interface that appears as a menu bar across the top of the screen. It also offers an interesting feature that lets you create "virtual" desktops with each having a display. You can have up to 9 screens, arranged in a 3x3 matrix, each displaying one or more different applications rather than having them overlap on a single desktop. PC2 offers an invisible menu system. The desktop appears blank until you single-or double-click on its surface. Then a vertical menu appears wherever you've clicked, with a list of either applications you've defined or a sub-menu entry. PC2 also offers v irtual desktops and happens to be my favorite, even when using the WorkPlace Shell. You can use a number of other applications with their roots in the OS/2 1.x world as shells. The older text-mode versions of HyperAccess/5 could be used as shells, as can many files-management utilities. Any application that lets you issue OS/2 commands c an act as shell. TUNING OS/2 WARP FOR A LIGHT MACHINE Now that you have given yourself a little memory "headroom," you should check into CONFIG.SYS to see what other scraps of performance you can gather. The OS/2 Installation procedure does a pretty good job figuring out what equipment you have and adjusting itself accordingly. However, the procedure is rather conservative: it won't automatically tweak your system for "best" performance because it doesn't know what that means (to you) and it isn't about to make potentially-troublesome decisions on your behalf. Since there are already a bazillion (well, nearly) places that OS/2 Tuning is documented, look for one that you already have. If you are already using the WorkPlace Shell, look in the Information folder on the desktop for a book called Performance Conside rations and follow its suggestions. From the command line you can VIEW c:\os2\book\PERFBK.INF for the same thing. There are a number of "Tuning" assistants on the shareware/freeware market that let you edit CONFIG.SYS with documentation and suggestions provided while you edit. Look for a short review of Performance Plus, a utility that does some semi-automated tunin g, in this newsletter issue. OS/2 tuning is a subject in itself, best left for another day. But here are some tuning "hotspots" that I do automatically with every install. They're listed roughly in order of what you'll gain for the effort, highest to lowest. Remember that any changes to CONFIG.SYS won't take effect until you shutdown and re-boot. TURN CMOS ROM SHADOWING OFF OS/2 only uses your computer's ROM BIOS while it boots and then ignores it completely. Any shadowing you may have done in the past for DOS speed will now waste precious memory because the shadowed RAM is hidden from OS/2. How to turn this off will depend on your machine. STICK WITH THE FAT FILESYSTEM Forget long file names unless you think you can afford the 256K (1/4M) of memory needed for the HPFS file system, not to mention its separate disk cache. Near the top of your CONFIG.SYS is a line that reads IFS=c:\os2\HPFS.IFS /CACHE:.... Put a 'REM' in front of this line to keep it around for that lucky day when you do have enough memory. Set MAXWAIT=2 This setting controls how long a thread must wait before it gets enough priority to run. Trust me on this one: the full explanation of the previous sentence is another article and will scare my Editor. OS/2 plays it safe and sets this to 3 by default, but I routinely set it to 2 with no troubles. On the slowest machines, you may want to try a number higher than 3. PRE-ALLOCATE SWAP SPACE Assuming you have the disk space, it's always better to start your machine with a swap file as big or bigger than what it's going to be anyway. The default is just about always too small for what people do when they really start to use OS/2. To find your best setting, first see where your swap file is located by looking into CONFIG.SYS for a line like SWAPPATH=C:\OS2\SYSTEM 2048 2048 and then do a DIR on that location, looking for a file called SWAPPER.DAT. The file will be as large or larger than the second number in the statement above. If it's larger, then you're already wasting time making it larger and smaller. Next, load up thos e applications you normally use and are likely to load together. Go back and do another DIR and you'll likely see that your SWAPPER.DAT has grown. Take its current size, add 20% and use that number in place of the second number in the statement above. CONSIDER WHETHER YOU WANT TO RUN DOS AT ALL Removing DOS support and running only OS/2 applications can give you a fair performance boost. In order to support DOS, OS/2 must reserve the first 640K region of memory for exclusive use by DOS applications, in order to handle ones that expect to run exa ctly here in DOS. Removing DOS support frees this 640K for all OS/2 applications to use. Use Selective Uninstall to remove DOS support, and make sure that you see PROTECTONLY=YES in your CONFIG.SYS. Selective Uninstall will also remove all the drivers OS/2 uses to create a "virtual" DOS environment to keep DOS applications from touching hardware directly. From Here... Now that you've created a lean, mean, multi-tasking machine you have taken another step forward in creating what I call a "computing appliance," capable of doing a whole bunch of things you'll eventually take for granted and wonder how you ever lived with out, all the time, at your command. Let's face it, software is never completely bug-free, so if you stick to running what you actually need and use, you can either lessen the resources you require or make more of what you have. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 9. ANTHONY LEWIS: MY LIFE AS A TECHNICAL COORDINATOR The IBM Technical Coordinator program provides key technical people access to a wide range of information and services to support IBM's full range of workstation products. Anthony Lewis, a 24 year employee with the Atlanta Board of Education, has been a technical coordinator since IBM introduced the program with the first Personal Computers. When personal computers first hit the market in the early 1980's, Tony's employer asked him to change his focus from the mainframe computer to coordinating communications between workstations. It was at that time that Tony became a technical coordinator and visited Boca Raton, Florida to get his initial education on personal computers. He now supports 3000 end users in a school district with 112 schools. The team of technicians that he supervises is responsible for the installation, implementation and maintenance of hardware and software that run on more than 300 LANs, across multiple servers and gateways to an ES/9000. Tony also acts as a consultant to end users, helping them to use information technology to meet their goals in the classroom. In his role as consultant and supervisor, Tony sees many advantages to being a Technical Coordinator. He has access to lots of useful product and service information from IBM as well as knowing who to contact when he runs into a problem. He finds that h is connections with IBM help him answer his customers' questions quickly. With the knowledge he has gained from the Technical Coordinator program, he provides new ideas on connectivity solutions to help his school system make the best decision to meet the ir workstation communication requirements. He finds that all areas of his business rely on the technical information they get from him. In his most recent project, Tony is working closely with an IBM consultant to create a Wide Area Network. Their implementation recommendation is to use OS/2 Warp and LAN Server 4.0 for the hubs and routers. Tony noted, "Since the IBM PCs now come pre-lo aded with OS/2 Warp, it's easier than ever to implement an OS/2 solution" Part of their recommendation includes migrating all users from Windows 3.1 to OS/2 Warp. From a personal career perspective, Tony thinks being a technical coordinator has given him exposure to lots of people both inside and outside his school district. Often when another school district runs into a complex issue, they contact Tony for inform ation. The information and advice that Tony has given to Atlanta's neighboring school districts boosts the image and credibility of his school district. Tony also enjoys communicating with the other technical coordinators in the United States. The netw orking that he is able to do as a technical coordinator is very important to him. He feels certain it will open doors for him when he ends his career with the Atlanta Board of Education. As for the future of the Technical Coordinator program, Tony thinks it will only get better and more comprehensive. More and more people will need this program to help them cope with the complex issues and changes that face them every day. "It is one of the best avenues to stay abreast of all the industry changes." For more information on the Technical Coordinators Program call your local IBM marketing representative or 1-800-547-1283 in the United States. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 10. INSIGHT INTO ONLINE PUBLISHING by Ed Passarella During the Michelangelo virus scare three years ago, several makers of antivirus programs came forward to donate their software. The problem was getting the code distributed in time. The software companies approached Ziff-Davis to see if disks could be sh ipped with the magazines. Unfortunately, it was too late for both for the monthlies and even the weeklies to respond. However, ZiffNet, the Ziff-Davis online service on CompuServe, could take the free code and make it available as downloads. As part of its normal coverage, PC Week's news story about the virus situation the following week mentioned the various online sources, including ZiffNet, for the antivirus software. Tens of thousands of downloads from a variety of online forums took plac e over the next few days. As it turned out, Michelangelo was a bust. For me, having just moved from PC Week to ZiffNet a few weeks before, it was the first dramatic illustration of where print ends and online begins. The path from print to online publishing lies between two traps, between the comfort of the familiar and the allure of the unknown. Tradition is the first trap. Online publishing contains enough familiar elements to convince experienced print publishers they already know just about all they need to go online. These publishers see electronic ventures in simple terms of content, audienc e and distribution. They look at their most visible asset -- printed pages -- and think "repurpose." To them, that means free or cheap recycling of existing information products to an expanded audience. They figure they've already done the hard part when they created the content the first time for print. Beyond that, though, some quickly realize they must create unique content for online. Once again, they begin by preparing discrete packages of text and graphics especially for online, then digitally bundle them up and launch them into cyberspace. Even tho ugh they're creating original content, they're still following the fire-and-forget model of print publishing. Their instincts take them part of way here but ultimately let them down. Of course it makes sense for print publishers to want to extend the reach of their existing publishing operations and brand names. They're absolutely right to use their expertise in capturing and holding an audience's loyalty with content of proven quality. Recycling, however, isn't publishing. For example, radio news isn't people reading newspaper stories into a microphone, nor is television news people reading radio scripts in front of a camera. Success in each new medium comes from creative people exploiting the new dimensions in communicatio ns opened up by sound and pictures. Online offers unique opportunities to extend the publishing experience even further. Print publishers have to be willing to accept their traditional successes as general admissions tickets, not automatically upgraded to box seats, in this new arena. These publishers must be prepared to remember only those principles that directly apply to the new medium and reject everything that doesn't. At the same time, online provides enough exciting, new capabilities that some publishers want to start over from scratch. That's the second trap. Interactive multimedia content, for example, promises publishers plenty of razzle-dazzle to reach readers. It 's easy to get carried away by the newness of it all and focus on the technology. The modem isn't the message. Publishers must do what they've always done: Identify a community with information needs, go where that community lives and deliver compelling content. The online community has some unique characteristics, lives in what may seem to be a strange place and has heightened expectations about what form compelling content should take. What's so different about the online community? For one thing, it really is a community. Unlike print, which basically allows one-way communication between the publisher and the readers, online allows readers to talk back to publishers and, even more impo rtant, to each other. This isn't a CB-like fad. It's the digital version of the town square, coffee shop, local pub and any other place where people come together to exchange ideas -- only without the boundaries of place and time. Publishers have to under stand these active, vibrant, frequently contentious community members crave a constant flow of new information to fuel their discussions with experts and peers, not a monthly, or even weekly, repackaging of what's already available and optimized for print . Besides talking, arguing, teasing and flaming each other, what else characterizes members of an online community? They like to download. Downloading software remains one of the most compelling reasons people go online in the first place and one of the mo st powerful reasons they stay there. Whether it's a bug fix, a custom utility, a shareware package or a new module for Doom, many people want to come away from online sessions with an executable they can put on their hard disks and make do something. Publishers have to understand this driver of online activity and incorporate it into their information missions. OK. They talk. They download. What else? People go online to get information. That seems like a blinding flash of the obvious, but when applied to a searchable archive of articles it brings the publisher back to the question of what to do with all that te xt. The value is not so much in the current issue, but in the vast wealth of information contained in back issues. A well-indexed database beats a sagging bookshelf of old magazines just about every time. Publishers have to understand that their print tradition retains great value and, sometimes, it can be harnessed with even relatively simple technology. Getting from print to online, then, requires a balance between experience and experimentation. Publishing electronically still requires editorial judgment, point of view and attractive design. Leveraging the existing content talent of reporters, reviewers , editors and designers provides a solid foundation. But the skill set must be expanded to include engaging in real-time dialogue with sometimes friendly, sometimes hostile readers. Designers need to design and format for the screen as elegantly and effec tively as they've learned to do for the printed page. In addition, publishers need to include software talent in the mix. Interactive multimedia content, compelling downloads and even HTML coding don't flow naturally from the print environment. New tools require new skills that publishers must recognize and nurture. Leveraging existing brand names also makes sense. Loyal readers and recognition in the marketplace give the online effort a booster rocket, but don't automatically assure success. Unless the online component truly extends the readers' experience of the pu blication with timeliness, interactivity and depth, it becomes merely a more expensive, less attractive way to get what they've already got in print. So, what's the recipe? Well, people have been putting ink on paper in an organized fashion with machines for 500 years. Most of the really cool stuff in print publishing has been figured out. In those terms, we're barely into the digital equivalent of mov able type for online publishing. Still, there are a few things online publishers have already learned. For one, we know that timely, frequently updated information -- expressed through changing, top-level, visible highlights -- works well, while static online areas become ghost towns. We've also learned that people want to talk back, now, immediately to us, plus they want to talk to each other. The appeal of an online publication can be measured by the quality and freshness of the conversations it hosts. We know interactivity doesn't stop with talking. People want to return from their online expeditions with a bag of digital tchotchkes. Some of these downloads may be really useful in work, some may just be entertaining screensavers. The point is, though, that the code exchanged hands and now it's doing something for those people who came online to get it. We've recognized that there has to be a combination of pushing the envelope and relying on the most obvious, off-the-shelf-parts kind of content and technology. Gee-whiz displays of technical wizardry have a vital role in attracting attention, but it's th e bread-and-butter material that sustains the publication. Given a package that includes video-game-like presentations of some content and a solid searchable database of back issues, people will play with and enjoy the sizzle stuff once or twice, but it'l l be the database that brings them back over and over. If I had to condense this whole rant into two simple sentences, they'd be: Publishers shouldn't reduce their readers' computers to expensive document viewers. Publishers need to exploit the medium's ability to provide their readers with what they can't get in print -- communications, code and depth. ------------------------------------------------------------------------- Ed Passarella is the editorial director of Ziff-Davis Interactive, the division of Ziff-Davis responsible for publishing information about computing across multiple commercial online services and the Internet. Before joining ZDI in January 1992, Passarell worked for more than 15 years in print publishing -- the last two as editor of PC Week. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 11. OS/2 WARP: A GROWING SUCCESS IN CHINA by Maxine Senn-Yuen Heralded by high-impact launch events in Beijing, Shanghai and Guangzhou in April, IBM unveiled OS/2 Warp P Version 3.0, the simplified Chinese version of the world's most popular 32-bit operating system for IBM PCs and compatibles. More than 1800 peop le, including representatives from the Chinese Ministry of Electronics Industry (MEI), university faculty and staff, customers and business partners applauded these events in China. "IBM's commitment to and investment in China holds great potential for software development in this country," said Yang Tianxing, Director General of the MEI. "We're delighted that IBM has delivered on its promise to provide leading-edge operating system software to Chinese computer users, by working together with local software development companies." MANUFACTURERS SHOW THEIR SUPPORT Since the debut of OS/2 Warp P Version 3.0, six Chinese and international PC manufacturers have announced plans to support OS/2 Warp. OEMs Compaq, Certified Products, AST, Legend, Hewlett-Packard and IBM PC Company have all demonstrated the Chinese versi on of OS/2 Warp running on their systems. Beijing Legend Computer Group, China's largest computer manufacturer with annual revenue of US$540 million, has agreed to pre-load OS/2 on all its midrange and high-end PCs. Legend was a longtime Microsoft ally and distributor. Their chief engineer had thoroughly tested each beta version of Windows 95, and made the key decision to pre-load OS/2 Warp. The Chinese computer hardware market has a projected growth rate of 30% to 40% per year. Legend, AST and Compaq together account for nearly half of the total PC shipments. "MISSION CRITICAL" APPLICATIONS FOR "LIFE CRITICAL" TASKS OEMs are not alone in their enthusiasm for OS/2 Warp P3.0. Though introduced only three months ago, OS/2 Warp P3.0 has already won the hearts and minds of Chinese corporate, industrial and government users. The Software Lab of the Chinese Academy of Sci ence started coding their first MIS subsystem under UNIX, Informix and Oracle. Within three weeks of its introduction they had converted to OS/2 Warp, DB2/2. They projected that their client, the insurance company (CCIP), will install 4000 copies of OS/ 2 for this sub-system alone. The Ministry of Railways of China (MOR), the government agency charged with modernizing one of the world's most overloaded ground mass transportation systems, has also embraced OS/2 Warp as the means to accomplish that daunting task. Under a pilot progra m, the Ministry of Railways will use OS/2 to track the location and destination of its multiple of thousands of railway wagons.. A test site using the Chinese version of OS/2 Warp has proven extremely successful and the MOR has immediate plans to roll o ut OS/2 Warp across the network. "This system will revolutionize the way we run our railways," said a senior official of the MOR. "It will affect everything from our timetables to our maintenance program. This is a mission-critical operation, connecting different types of hardware and software across one of the largest countries in the world," said Mike Lawrie, general manager of IBM's Asia-Pacific software business. "China relies heavily on rail transport and has to be sure the platform they select will not let them down. They have evaluated several options and decided only OS/2 Warp has the proven reliability, stability and versatility to do the job." The Ministry of Railways in a joint venture with an American railroad signal company, has developed a multimedia, on-line, real time system. They installed over 3000 kilometers of railroad track with sensors that instantaneously transmit the status of r ailroad traffic. Locomotives, equipped with OS/2 Warp Ultimedia automated consoles, provide accident warning and regulate speed, braking, and baying. The system continuously calculates train loading times, scheduling, and dispatching to optimize the u se of tracks, stations, cargo loading docks, bays, and cars. The system helps the MOR (and its more than one million employees) cope with the surging transportation demands of the Chinese economy. Hua Neng Power, a subsidiary of the Ministry of Energy, has also implemented a pilot program in which two provinces use a real time power network monitoring and control system. The system prevents power shortages, surges, voltage drops, generator down t ime, relay station malfunctions, illegal tapping and stolen power cables, all of which used to be chronic problems. OS/2 Warp and LAN Server control the real time system, which instantly detects and responds to problem situations. From the control room, the system can dispatch engineering service teams and remotely regulate, shut down, re-start, re-route and reconnect circuit points to other power networks. The program has already significantly improved the down time of factories and increased product ivity. These developments are further evidence of OS/2 Warp's growing global momentum. Propelled forward by the strong support of ISVs, OEMs, and end users, OS/2 Warp's momentum continues to roll throughout the world, from China to the Netherlands. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 12. OS/2 WARP SWEEPS THE CONTINENT by Maxine Senn-Yuen OS/2 Warp has been a bestseller in Europe since its launch last October. The overwhelming demand has forced IBM's European manufacturing plant to work around the clock to keep pace. That success has persuaded a string of new OEMs to make pre-load agreem ents with IBM. As of May 1995, ninety OEMs in Europe now offer OS/2 pre-loads, a number that has grown by an average of two a week since the beginning of the year. In Germany, more than 50% of all PCs shipped this year will include OS/2. For Europe as a whole, approxi mately 25% of PCs sold in 1995 will be pre-loaded with OS/2 Warp. OS/2 Warp's pre-load agreements cover such key international brands as ICL, ESCOM, Toshiba, Compaq (servers), Unisys and Vobis. The three-year Vobis deal is an excellent illustration of the forces that shape pre-load agreements in Europe. By its estimates, Vobis is Europe's largest PC retailer and manufacturer with revenues of almost DM 2.6 billion and more than 2000 employees ac ross the continent. "After years of faulty developing and quasi-monopolization, Microsoft's 16-bit operating systems are stagnating at a low innovation level while still being sold at excessively high prices," said Vobis CEO Theo Lieven. Since then, Vobis has shipped the vast majority of its computers with OS/2 Warp, which the company credits with contributing toward one of its most successful pre-Christmas sales drives ever. "In the last quarter of 1994, our market share rose from 14.5% to 16.8%. OS/2 Warp has been one of the main contributing factors for this increase," Lieven says. "The figures speak for themselves. I believe that our customers have embraced ›OS/2!Warp enthusiastically." Lieven has also installed OS/2 Warp throughout the organization as the company's operating system of choice. It is a sign, he says, of the company's fundamental commitment to the product. "If the baker eats his own bread, he can sell it to his customers ." Vobis is not alone in its experience with OS/2 Warp. Sources at many other OEMs in Europe have expressed dismay at Microsoft's sales tactics, and relief that there is now a superior alternative to the Windows operating system. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 13. OS/2 WARP ON THE CANADIAN PRAIRIES by Jerome Yuzyk This article is an introduction to what's happening with OS/2 Warp on the Canadian Prairies. Out here in the middle of Canada (the provinces of Alberta, Saskatchewan and Manitoba), there are two things that influence us the most in how we approach the world: There is A LOT of space here and not that many people. It gets very cold around here during the winter, quite often for long periods of time. Because of these two things we generally tend to want two other things: *Reliability and *Connectibility. Notice I didn't list "pretty," or "easy," because we'll take something we can trust first and treat the other benefits as a bonus. There are many less-than-elegant pickup trucks driven across the Prairies because they always start and can be driven throug h nearly anything. OS/2 Warp is obviously getting to be a favorite because it can run all the time and connect to a lot of things. Reliability increases with distance, and believe me there's quite a lot of distance out here. A three-hour drive southward from Edmonton (my ho me, the northernmost city) brings me to the next large city, Calgary. On a much smaller scale, with all this space we tend to build cities and towns that spread out more, though we don't come close to matching the multi-hour commutes of the really large c ities. The climate easily aggravates the large amounts of space between people. The often-brutish winters are followed by a purgatory-like spring. Fall is fast on the heels of a summer that may or may not be noticeable. (Nonetheless, all kinds of wonderful peopl e come here and stay and make more people, etc., so there are ample reasons to do so better left to some other time.) The weather, though, can make the distance between us and our computers that much greater. Imagine getting out of bed and having to drive a half-hour (or more) over snowy roads at a temperature of -40 degrees C to get something. Still, as regular human beings we like to get together to be with people, meet new ones, or do business. To overcome the hurdles, we have a history of telecommunications linking us. From early radio and party- line telephone systems to satellites and fax a nd the Internet, we have learned to use remote-access tools to give us much of what more-populated areas take for granted. For example, we are some of the largest consumers of long-distance telephone services in the world. So Where Does OS/2 Warp Fit In Here? Easy. It runs reliably enough that you can leave it on its own to run things by itself. This is important when things are not exactly next door. There's a certain level of reliability that inspires creative uses for almost any tool. BBS operators find that their systems run so much longer without hassles that they begin to expand their serv ices. Network administrators find they can use an OS/2 station on their network to automate monitoring and many administration tasks without special (expensive) tools. Small business owners can finally convert their fax modems into real on-line fax machin es that they leave running all the time. It has a great set of modem tools to use with our communications networks. In one box, OS/2 Warp offers four different telecommunication tools. Since we're quite used to talking long-distance among ourselves, we're also quite used to talking long-distance with people very far away. To boot, we're populated with people connected to others all around the world. Therefore the ability to "reach out and touch someone" almost comes naturally. FaxWorks, HAlite, CIM for OS/2 and the Internet Access Kit offer something for each of the most-popular electronic media "channels". From nearly the Middle of Nowhere we can communicate to the rest of the world as easily as with each other. So, the combination of reliability and connectibility really means a lot in many different ways to the folks in the Canadian Prairies. In another issue I'd like to introduce you to a few people and demonstrate what OS/2 does for them. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 15. OS/2 WARP: OUT OF THIS WORLD by Stacey E. Miller When IBM introduced the launchpad with OS/2 Warp, I knew that the product would really take off. However until I talked with Peter Bradish, a personal software marketing specialist for government systems, I didn't realize how true that really was. Peter put me in touch with Eric Raaen, an engineer at the Lab for the Atmospheres at the Goddard Space Flight Center in Greenbelt, Maryland. Eric talked with me about his project and how OS/2 Warp really is a "solution for a slightly larger planet" - - Saturn. CODE NAME: THE CASSINI PROJECT The Cassini Project is a joint European Space Agency (ESA) and U.S. Space Agency (NASA) project, which involves sending probes to one of the outer moons of Saturn (Titan). There are two main phases to this project. The first is the Huygens probe. This probe, being developed by the ESA, will be dropped onto Titan to analyze its atmosphere. Eric tells me that Titan is especially interesting because its atmosphere is remarkably similar to that of primordial Earth (so unds like something straight from the X-files, doesn't it?). Furthermore, scientists suspect that the prebotic building blocks are there from which life can evolve. The mission of the Huygens probe is to collect the data to find out if the possibility of life really exists. The second phase of this project is the Cassini Orbitor. Its job is to orbit Saturn to map the details of its atmosphere. On board the orbitor are two types of very sophisticated equipment -- the mass spectrometer (MS) and the gas chromotograph mass s pectrometer (GCMS). So what do MSs and GCMSs do? Both are there to test for "atmospheric molecules" (such as gases and aerosols). So, an MS is an analytical instrument that separates gases by their mass. For example, Oxygen has a mass of 16; while Hydrogen has a mass of 1. But what happens when you find two gases that have the same mass? You can use a GCMS to identify them. A GCMS further granulizes the data by separating these molecules by their macro characteristics. For example, while Carbo n Monoxide (CO) and Nitrogen (N2) both have a mass of 28, scientists can use a GCMS to differentiate between the two molecules. So with these two sophisticated pieces of equipment on board, the Cassini launch is scheduled for sometime in the year 1997. But don't look for it to arrive at Saturn's moon until after the turn of the century -- the year 2005. But how does OS/2 Warp fit into this project? Well, of course the GCMS and MS must accurately acquire and process the data, which brings us to the second half of this story. OS/2 WARP: THE INTEGRATOR'S DREAM To ensure that the data collected is analyzed accurately, the lab equipment is tested, tuned, and optimized using lab electronics. The software used to control the lab electronics package is written right there at the Goddard Space Flight Center using OS/2 Warp. Eric tells me that when he started most of the software was written Windows-based, using Visual Basic. Being an avid OS/2 fan (since version 1.3) due to its multitasking and memory allocation features, he started looking for reasons to convert the code (or at least write the new code) to OS/2 Warp. The big break came when Goddard looked to a company called Teknivent for their product, Vector 2, to process the data acquired by the MSs and GCMSs. Vector 2 required OS/2, hence Eric could now develop h is data acquisition software using his favorite operating system -- OS/2 Warp. Eric told me that the multithreading capabilities and modularity of OS/2 Warp make it "an integrator's dream." Eric used IBM's C Set ++ for his data acquisition application and now that application can write into the Vector 2 file format. The modularity of OS/2 Warp brings with it the ability to segment your programs. No longer do you need to write one giant, monolithic program; you now can write small, easily maintained modules or segments. And if you need to change a function of you r program, you simply change and retest the affected segment. This is OS/2 Warp's time-saving capability. The multitasking/multithreading capabilities of OS/2 Warp are perfect for data acquisition and processing applications. In some instances, the processing of data can take a very long time (up to and exceeding 20 hours). Using OS/2 Warp, this processi ng can be done in one session (in the background), while other sessions are doing other work. We can think of this as OS/2 Warp's productivity booster. OS/2 Warp's memory allocation is also perfect for data acquisition applications such as those used by oil companies, manufacturing plants, and of course, NASA. Because memory is easy to acquire using OS/2 Warp, your applications can obtain access to the memory they require -- which means you can acquire a "big hunka data" and not worry about where or if it can be stored. And while we would like to believe that everyone has a total OS/2 Warp solution, this may not be the case. However, Eric told me that OS/2 Warp is a great platform for "leveraging legacy Windows code." That is, you can write all new code to take advan tage of the memory allocation, multitasking, and modularity features of OS/2 Warp and still communicate with many existing Windows-based applications. And once you acquire all of this data, you can then import it into any application, including spreadsh eets and other data manipulation programs -- regardless of the platform. THE TRUTH IS OUT THERE... Eric has stayed with OS/2 since its very beginnings and is really pleased with the new OS/2 Warp. He believes in the product and finds it a stable, enduring platform to develop on and an easy product to use. While OS/2 Warp is being used for only a piec e of the development work in the Lab for the Atmospheres at the Goddard Space Flight Center, they are putting plans in place to migrate all of the existing Windows-based code to the OS/2 Warp platform using C++. So while the probes are looking for the truth on Titan, the developers are looking toward the true 32-bit multitasking development platform a little closer to home. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 16. OS/2 WARP: DESIGNED TO SPEAK MANY LANGUAGES by Patrick Senti OS/2 Warp users around the world are glad their operating system "talks" to them in their native language, so they don't end up having to translate messages, questions and other inquiries from the system. Although English is widely accepted as the languag e of choice in the business world, most people are more comfortable using application programs and operating systems in their native tongue. Since people use OS/2 Warp not only at work, but in a wide variety of settings, IBM has enabled OS/2 Warp to comp ensate for culture and language differences around the world. This article explains some of the intricacies involved in providing multi-language enabled systems. It provides a behind-the-scenes glimpse of how IBM gets the world's most popular 32-bit operating system to speak the native languages of its millions of international users. People may think that creating a new language version is easily done by simply translating messages, dialog panels, help, on-line and hardcopy documentation. But, there's definitely more to it| Not only must we adapt the language but we must also adapt the country-dependent settings such as date and time formats, the thousands separator in numbers, currency symbols, national and language specific characters and so on. For example, consider the date 02-05-95: does it mean February 5th, 1995? Or is it May 2nd, 1995? Examples of characters unique to a language are the French accent graph and the Spanish tilde. Things get even more complicated when it comes to the support for countries where the character set is completely different or where people wri te the language in a different direction such as Hebrew, Chinese or Japanese. To design an operating system to support different languages and character sets, bi-directional mode (for languages written from right to left) as well as cultural differences, the designers need to consider many things. The designers and the developers make sure that the system does not rely internally on language or country settings and that all translatable material as well as cultural conventions are separated from the actual program code. Items that can be translated, Program Integrated Informati on (PII), are any sort of text displayed in messages, dialog panels, on-line help, hardcopy and/or softcopy publications. Even icons fit into this category because they can contain written information. IBM operates several translation centers around the world. In the centers, translators transform software components, documentation and publications into the many languages supported by the various products. To ensure the centers meet IBM standards and guidelines, they receive guidance from the National Language Competency Center (NLCC) of the IBM Toronto facility. The NLCC also supports the development sites in designing their products to ensure they are multilanguage enabled. A central project manager at the IBM Boca Raton, Florida site, where OS/2 is developed, initiates and coordinates the translation process for OS/2 Warp. Once the original code (which will become the U.S. version) is stable and ready to be packaged, the p roject manager sends all the translatable material to the translation centers. The project manager also coordinates a central translation schedule to ensure that the product's world wide availability dates are met. The translators use many methods and tools, such as the IBM Translation Manager/2 (TM/2), to translate the various components. The components range from messages and dialog panels to on-line help, packaging material and publications. To translate from o ne language to another is one thing; to maintain the layout of dialog and help panels is quite another. Translated text often will not fit in the dialog panels designed for the U.S. English version. To resize the dialog boxes, the translators use a util ity that lets them view the panels as they will look in the final product and change the size and text as needed. To make sure non- translatable material such as panel identifiers are not changed, the utility protects such dialog items from updates. Once all material has been translated, it is sent back to the OS/2 lab in Boca Raton while publications, packaging material, diskette labels, CD ROM covers and other written information are sent to the production and distribution centers. In Boca Raton, the translated material is used to build master copies for each of the 22 different OS/2 Warp national language versions (NLV) and media types (diskettes, CD ROM) currently available. The master copies are then forwarded to the production and distribution centers for mass production and final packaging of OS/2 Warp. To help developers enable their software for national language support, OS/2 Warp has built-in various application programming interfaces that allow developers to query and control country and language settings (such as the currency symbol or the thousand s separators) as well as information about collating sequences (used in sort algorithms) and code pages. The OS/2 Warp design allows developers to isolate easily the translatable material from their program code. Later versions of OS/2 will also support such emerging technologies as Unicode, XPG/4 and the Character Data Representation Architecture (CDRA). IBM will also make sure that these technologies will be available on all of its major platforms which will e nable software and information to be exchanged without problems between one country and another. Altogether, OS/2 Warp is unique in its level of support for multiple national language versions, and its design features which help developers produce softwa re in whatever language they choose. References and publications: National Language Design Guide Volume 1, Designing Enabled Products, Rules and Guidelines, IBM #SE09-8001. National Language Design Guide Volume 2, National Language Support, #SE09-8002 Introduction to OS/2 2.1 National Language Support, IBM #GG24-4213 The Unicode Standard v1.0, Volume 1, Addison Wesley publishing Company, ISBN 0-201-56788-1 The Unicode Standard v1.0, Volume 1, Addison Wesley publishing Company, ISBN 0-201-60845-6 Programming for the world: A Guide to Internationalization by Sandra Martin O'Donnell, Prentice-Hall, ISBN 0-13-722190-8 ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 17. IBM LAN SERVER 4.0 REVIEWER'S GUIDE Soon the LAN Server 4.0 Reviewer's Guide will be available to the masses. Considering the overwhelming positive response from consultants, press and reviewers, IBM has updated the guide. We designed this 65-page guide to be your "assistant", as you work your way through the LAN Server product. We have included sections that focus on key changes, performance testbed considerations, OS/2 and LAN Server features, IBM's new channel marketing programs, and a list of supported network hardware. Look for the guide at the end of July. In the United States, you may order the guide by calling the IBM National Publication Ordering Catalog at 1-800-879-2755 and ordering publication # G326-0596-00. Outside the U.S., contact your local IBM office. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 18. IN PRAISE OF LAN SERVER Recently, the Massachusetts based International Data Corporation produced a white paper praising IBM's vision for OS/2 Warp and LAN Server, entitled "The Evolution of IBM's OS/2 Warp and LAN Server." "IDC views IBM's efforts in the NOS arena as rapidly improving and very targeted." The study shows that IBM's awarding winning LAN Server 4.0 captured 17.6% of the worldwide server operating system shipments in 1994, and continues to gain marketshare through 1Q95. "If IBM can continue to improve the capabil ities of LAN Server and attract more reseller support, it has the ability to play an important role in the operating system market over the next few years." To receive a copy of the report, please write to lansystems@vnet.ibm.com. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 19. DEVELOPER CONNECTION CD-ROM Do you develop programs for OS/2 LAN Systems? Perhaps your killer app for LAN Systems is still just a gleam in your eye. Regardless of your level, the Developer Connection for LAN Systems CD will help you develop your product to its fullest potential. The LAN Systems CD is a component of the Developer Connection for OS/2 subscription. Your subscription package includes quarterly releases of Developer Connection CDs for OS/2 and LAN Systems, plus "The Developer Connection News," a full-color printed new sletter. With every release you get the latest toolkits, sample programs, and technical publications--everything you need to sharpen your edge and remain current in your fast-moving field: o General Availability toolkits and APIs o Beta products o IBM Employee Written Software (EWS) o Sample code and programs o Demonstrations and working models of products o Technical Redbooks, whitepapers, and journal articles o Product manuals, like user guides and programming references The Developer Connection for LAN Systems CD features: o LAN Systems Toolkit, including APIs and documentation for both the OS/2 and AIX platforms o Make DCE tools for creating Client/Server applications either new or adapted from existing programs LAN development is at the center of the expanding computer universe. And LAN technology is growing so fast that one CD-ROM disk won't hold everything we have to offer. Your Developer Connection for LAN Systems Volume 4, due August '95, will arrive on 2 CDs| For more information, see the Getting Started section of this newsletter or visit our Developer Connection WWW page at: http://www.austin.ibm.com/developer/programs/DevCon.html ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 20. BIG BLUE IN THE BIG EASY -- BIG SUCCESS On May 21st through the 25th, New Orleans was host to the 1995 IBM Technical Interchange. A record breaking attendance of nearly 3,500 people and 200 exhibits was just the tip of the crawfish| For the first time, the Technical Interchange offered commercial and corporate software developers technical information on AIX, AS/400 and S/390 as wel l as OS/2. The range of technologies spanned IBM's largest systems to its award- winning 32-bit operating system for personal computers, OS/2 Warp. New announcements included: *PC Server 500 S/390, the first IBM PC server that can run both PC and mainframe-based applications, and will enable application developers to write and test mainframe applications right on their PC *High Performance Routing, the industry's first delivery of dynamic new software for Wide Area Networks, is expanding later this year to support key networking hardware *Indelible Blue of Raleigh, North Carolina, named Blue Orchard Software, a new independent marketing and distribution company, to pursue shelf space for OS/2 applications in the retail channel with a program called Warp Ware *The National Software Testing Lab (NSTL) seal of approval during the Technical Interchange which allows solutions developers to certify that their applications are OS/2 Warp-ready *New Developer API Extensions that help solution developers deliver their applications across PC operating systems. The purple-carpeted exhibit hall showcased the latest tools and technologies by IBM and independent software vendors and Business Partners from around the world. What a Sight| A sea of blue IBM staff shirts led attendees through the IBM exhibit area that consisted of IBM product demos, IBM cross-platform theater, and the Test Drive Centers. There was plenty of one-on-one technical assistance at the Test Drive Centers and Ask the Experts Centers as well as an opportunity to hitch a ride on the Information Superhighway at the IBM Global Network Lab. Striving to become Certified OS/2 Engineers and LAN Server Engineers, hundreds of attendees took advantage of the IBM Professional Certification testing offered throughout the conference. Attendees created customized curriculums from the array of over 600 elective sessions presented by some of the finest speakers in the business. Topics covered Application Development, Multimedia, Object-Oriented Technology, Networking, Client/Server, Ope n Systems, Database and Device Driver Development, to name just a few. Each session was well attended and response from the attendees was outstanding. The sessions ranged from fundamental to advanced in all areas so attendees could learn some basics in new areas as well as leap ahead in their own areas of expertise. The "spicing" on the cake was most definitely the nightly receptions. It seemed that the Ragin' Cajun Welcome and the Exhibits & All That Jazz Receptions couldn't be beat (sponsored by Lotus Development Corp. and Computerworld respectively), until -- the Power Personal Systems Mardi Gras Celebration| You'd have thought you were on Bourbon Street once the live parade, led by two police motorcycles with sirens roaring and a high school marching band, burst through the party. Feathered masks, gaming table s and two live bands reinforced the meaning of a "true" Mardi Gras Celebration. Howie Hunger, Director of Relationship Management, IBM Solution Developer Operations, hosted the closing session featuring an incredibly dynamic presentation by the one and only David Barnes, Senior Product Manger, Personal Software Products for IBM. To get the session going, Mr. Barnes showed off what OS/2 can do on the Internet. He surfed to a number of web sites including his own "David Barnes' Home Page". The audience was overwhelmed and full of laughter. The grand finale was a raffle that gave awa y IBM ThinkPads, an AS/400 Advanced Portable P03, an IBM Power Personal Developer's ToolBox Program, an IBM RISC System/6000 Model 40P and more| The polls are in| Over 80 percent of the attendees said the availability of sessions offered on multiple operating systems was very beneficial and over 95 percent felt the Interchange will help to increase their organization's productivity. Comments suc h as "1000 watts of supercharged timely info" were not at all uncommon. "I thought this was the best Technical Interchange I have attended. All the IBM personnel were responsive and eager to answer my questions. The keynote address was really helpful in outlining IBM's strategy. Overall I got everything I wanted and more. Well done and thank you." So, does it get any better than all of this? You bet your banjo it does| First, get ready to "interface with the future" on October 2nd through the 6th in Paris, France when the second IBM Technical Interchange of 1995 takes place. Then, the OS/2 Techn ical Seminar kicks off in Jylland, Denmark on October 9th through the 13th. Next year, the Opryland Hotel in Nashville, Tennessee will be setting the stage for the 1996 IBM Technical Interchange on April 22nd through the 26th. To receive a full catalog ue and price guide for the Paris IBM Technical Interchange, please send correspondence to: The IBM Technical Interchange Office IBM United Kingdom Limited Normandy House PO Box 32 Bunnian Place Basingstoke Hampshire RG21 7NZ United Kingdom To find out more about the OS/2 Technical Seminar in Denmark, call (45) 45 93 45 44. For information on the Nashville Technical Interchange please call (800) 872-7109 in the US and Canada or (508) 443-4990 if outside the US and Canada. Get ready to kick up your heels because this is just the beginning| ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 21. GETTING STARTED WITH OS/2 WARP The new OS/2 Warp makes it easier to do more with your computer and your time, while other operating systems still keep you waiting. With OS/2 Warp, there's no need to wait any longer. Order OS/2 Warp and LAN systems products today by contacting your IBM Authorized Reseller or call IBM directly. COUNTRY TELEPHONE NUMBER Argentina 319-6666 Australia 62-1-132426 Austria 43-1-21145-2500 Bangladesh 880-2-231-022 Belgium 02-225-3333 Brazil 0800-111426 Bulgaria 0035-92-731076 Canada 1-800-465-7999 Chile 800-203037 or 56-2-6332292 China 86-10-437-6677 Croatia 0038-51-624500 Czech Republic 00422/67106111 Denmark 45-45-93-45-45 Finland 358-0-4591 France 16-38-55-7055 Germany 49-1003-317131 Hong Kong 852-2825-7878 Hungary 00361/1654422 India 91-80-526-8344 Indonesia 62-21-523-8200 Italy 167-017001 Korea 822-781-6114 Malaysia 603-735-8828 Netherlands 030-383773 New Zealand 0800-801-809 Paraguay 595-21-444094 Philippines 63-2-892-3026 Poland 00482/6251010 Portugal 1-7915900 Singapore 65-320-1234 Slovakia 00427-786-403 Slovenia 0038-661-1252-154 South Africa 0800-126126 Spain 900-100-400 Sri Lanka 941-440-810 Sweden 08793-1000 Switzerland 01436-7478 Taiwan 886-2-776-7658 Thailand 66-2-273-4286 United Kingdom 01329-242728 United States 1-800-436-2255 Uruguay 598 2 923617 For Developers: The Developer Connection for OS/2 The Developer Connection Device Driver Kit (DDK) Order Numbers North and South America: Brazil 0800-111205 (The Developer Connection for OS/2) (011) 866-3222 (fax - The Developer Connection for OS/2) 02-1-800-6120 (The Developer Connection DDK) Canada 1-800-561-5293 Mexico 91-800-00639 Mexico City 627-2444 United States 1-800-6DEVCON (633-8266) 1-303-330-7655 (fax) In Asia Pacific: The Developer Connection can be ordered in Asia/Pacific countries. Please ensure that you dial the international access code applicable to your country before the listed phone number. Note that 61 is the country code for Australia. 61-2-354-7684 (phone) 61-2-354-7766 (fax) In Europe: The Developer Connection can be ordered direct from the IBM Software and Publications Center (SPC) in Denmark if you live outside the US, Canada, Asia/Pacific, Brazil, or Mexico. Please ensure that you dial the international access code applica ble to your country before dialing the appropriate phone number. This applies to both telephone and fax orders. Operators speaking the following languages are available. Note that 45 is the country code for Denmark. Dutch 45-4-810-1400 Italian 45-4-810-1600 English 45-4-810-1500 Scandinavian 45-4-810-1300 French 45-4-810-1200 Spanish 45-4-810-1100 German 45-4-810-1000 45-4-814-2207 (fax) Electronic Support for Developers is provided through CompuServe, OS/2 BBS, and the Internet. Obtain technical support or use the forums to exchange messages, ideas, comments, or concerns with The Developer Connection for OS/2 team or other members. The dedicated Developer Connection section on CompuServe is located in the IBM OS/2 Developer Forum 2. To obtain access to this section, please send a note with your subscription number to the Developer Connection Administrator at CompuServe user id 73423 ,2767. You will receive notification or access to the Developer Connection q section within 2 business days. To access the forum, type GO OS2DF2 at the | prompt; then, select the Developer Connection section. For CompuServe membership information, call one of the following numbers: From Germany: 0130 37 32 From the United Kingdom: 0800 289 378 From other countries in Europe: (+44) (+272) (255 111) 255 111) From the U.S.: From the U.S. 1-800-524-3388 From elsewhere: 1-614-457-0802 Ask for Representative 239. You will receive a special introductory membership for IBM customers. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 22. SURVEY We want to produce a quality newsletter that meets your needs. Please take a few minutes to answer the following questions and send your responses to: - FAX: 407-982-8888 - INTERNET ID: JDUBE @ VNET.IBM.COM - MAIL: Jeri Dube IBM Personal Software Products 1000 51st Street Boca Raton, Fl 334 - IBM VNET: BCRVM1(WARPWIRE) 1. What other information would you like to see published in this newsletter? _____________________________________________________________ _____________________________________________________________ 2. Is the length of the newsletter:_____ Too short _____ Too long _____ Just right 3. Does this newsletter improve your product knowledge of OS/2 Warp and LAN Systems products? _____ Yes _____ No 4. Do you currently have an OS/2 Warp or LAN systems product installed? _____ Yes _____ No 5. Do you plan to have an OS/2 Warp or LAN systems product installed? _____ Yes _____ No 6. Optional Name:______________________________________________ Address:____________________________________________________ City, State, ZIP:___________________________________________ E-Mail Address: COMMENTS: Please offer any ideas/suggestions to improve the newsletter. ____________________________________________________________ ____________________________________________________________ Thank you for answering this survey. We make improvements based on what you tell us| ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 23. OS/2 WARP AND LAN SERVER CUSTOMER REFERENCE FORM If you would like to share your experiences with OS/2 Warp or LAN Server, please fill out the following form and get it back to us. We are especially interested in entrepreneurs who use OS/2 Warp or LAN Server and people who use these products in unusual circumstances. - FAX: 407-982-8888 - INTERNET ID: JDUBE @ VNET.IBM.COM - MAIL: Jeri Dube IBM Personal Software Products 1000 51st Street Boca Raton, Fl 33434 GENERAL INFORMATION: Name:_________________________________________________ City:_________________________________________________ State/Province:_______________________________________ Country:______________________________________________ Fax:__________________________________________________ Email Address:________________________________________ Mailing Address: Street/P.O. Box:__________________________________________________ City:_________________________________________________ State/Province:_______________________________________ ZIP/Postal Code:______________________________________ INDUSTRY: ____Communications ____Cross Industry ____Distribution ____Education ____Finance ____Government ____Health ____Insurance ____Manufacturing ____Petroleum ____Process ____Transportation ____Travel ____Utilities SIZE: Annual Revenue US$: ____< $5M ____$5 - 50M ____$51 - 100M ____$101 - 500M ____$501 - 999M ____$1 - 10B ____> $10B No. of Employees: ____Small <100 ____Medium 100-500 ____Large > 500 No. of Students if College/University: ____<5000 ____5000 - 10000 ____>10000 BACKGROUND: (Briefly describe the business or situation where you used the products.) ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ NEED: (What problem/situation existed which caused you to seek a solution using OS/2 Warp and/or LAN Server?) ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ DESCRIPTION OF SOLUTION: (Please provide a detailed description. Describe any mission critical applications. For a networking solution, include a description of the network.) ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ BENEFITS: (Please describe business or personal benefits.) ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** 24. STAFF BIOGRAPHIES Rob Bugh has worked for IBM much of his adult life. He is currently working as an OO software programmer porting Taligent's CommonPoint Frameworks to OS/2. When he's not slinging code, you might find him hammering one of the many mountain biking trails ar ound Austin. "I like to brag about my spectactular face-planting endos to my friends but noone believes me 'cause I still have all my teeth." Vicci Conway is a Senior Marketing Communications Specialist with the Personal Software Products Division of IBM. In that capacity she is the Program Manager responsible for Worldwide OS/2 Electronic Information Strategy and Planning. Vicci has been wit h IBM for 14 years, has been on CompuServe for 8 years, enjoys reading, motorcycling and computers. She can be reached at Internet: vicci@vnet.ibm.com or at CompuServe: 76711,1123. Jeri Dube has been working for IBM for 12 years now. She is currently working as a Senior Marketing Support Rep, putting together communication vehicles for OS/2 Warp and LAN Server. She swears this is the best job she has had in a long time. Outside of I BM, Jeri spends time with her family, scuba diving, and practicing Yoga. Her favorite quote is: " Humanity has advanced, when it has advanced not by being sober, cautious and responsible but by being playful, rebellious and immature." Tom Robbins, Still Life with Woodpecker. Contact Jeri at Internet:jdube@vnet.ibm.com. James Gillig is a Technical Planner and System Programmer at IBM. Software he has written includes sonar signal processing, radar signal processing, and point-of-sale systems. Places he has been include the Matterhorn, Moscow, and Magic Kingdom. Since June 1993, Katy Hart has been at IBM with the LAN Systems Marketing Department. Currently, she is working with the Marketing Support Group. In her spare time, Katy enjoys mountain climbing, rebuilding antique cars, designing and sewing her own cloth es, freelance wildlife photography and working on her autobiography entitled: Dealing with Dishonesty: Diary of a Pathological Liar. Contact Katy at lansys@vnet.ibm.com. Richard Hawes has worked in the PC industry for too long with a slight detour into IBM mid-range systems when he joined IBM nearly seven years ago. Richard is now working in Basingstoke, England as a LAN Technical Consultant in a European Project Office w here he provides assistance to IBM support organisations. Richard's spare time mainly revolves around keeping his young daughter from wrecking the house. His other hobbies include swimming, cinema and juggling. Low ceilings in his house prevent him from j uggling five balls; otherwise, he would have surely mastered it by now. He can be reached at Internet:juggler.vnet.ibm.com. Steve McNally develops promotions with Marketing Reps as the Editor for the IBM US Promotions and Price Actions Board. He spends his free time with his wife Kim and seven-month-old daughter, Olivia Hope, and tries to put in as much time as possible writin g fiction of all shapes and sizes. A quote that came to mind while composing his bio was "It's like a sauna in here." Cosmo Kramer, in the sauna at a health club. He can be reached at Internet: smcnally@vnet.ibm.com. Stacey Miller, an avid Phoenix Suns fan, spends her working hours as the Developer Connection and Device Driver Kit strategist for IBM. Prior to her current position, she was the first editor of the OS/2 Developer Connection Newsletter. (That's why we let her write for this newsletter.) Besides basketball, Stacey loves her dogs, her husband and trying not to fall off rollerblades. She can be reached at stacey- miller@bocaraton.ibm.com. Chris Novak is a Senior Systems Engineer with IBM in Chicago. A Certified OS/2 Engineer, he works with IBM's Software Channel customers in IBM's BESTeam program. He's been with IBM for 17 years and has worked with PCs since DOS 1.0 days. Chris is married with three children. Between Little League, Soccer, Cub Scouts, and Chess Club, he has no life of his own. To create a life of his own, he travels extensively in the US presenting OS/2 Warp to software resellers. Chris can be reached at cjnovak@vnet.ibm. com. Nilay Patel has been an avid OS/2 user and advocate since OS/2 v2.0 came out in March 1992. He was been working for IBM for almost 2 years marketing and supporting IBM RISC System/6000 and OS/2 Warp at the University of California. He is currently an unde rgraduate studying computer science at UC Berkeley. When not working, Nilay likes to go hiking in the Berkeley hills and enjoy a beautiful view of San Francisco. Just don't bother him on Thursday nights during Seinfeld and Friends. Drop him a note ... nil ayp@ibm.net. Patrick Senti joined IBM in 1989 as a commercial trainee. In 1991, he joined the OS/2 support group, where he made his first contact with OS/2. It quickly became his favourite opperating system. Right now Patrick is working as a Programmer for IBM intern al application development on MVS systems. Patrick uses OS/2 at home and on small projects at work. Patrick can be reached at Internet: psen@vnet.ibm.com. Maxine Senn-Yuen joined IBM's Worldwide Marketing Program as an Associate Program Administrator in 1995. Maxine is an incipient yuppie who enjoys golf and shopping at the Gap. She can be reached at msenn@vnet.ibm.com. Duncan Strong started with IBM as a co-op student in 1993. He is currently starting a new assignment as Western Region Software Channel Manager for IBM Canada. Besides crafting witty bios, Duncan enjoys aimlessly wandering the 'Net in search of the Ultima te Home Page, swimming, and watching Simpson's re-runs (Not neccessarily in that order). Duncan thinks Star Trek is a documentary. Duncan can be reached at Internet: dstrong@vnet.ibm.com. Collin Summers' company has been contracted by IBM to help in central Illinois with OS/2 LAN Server and all those other PC Software type stuff. Before IBM took up all his time, he did independent computer consulting in many areas, but focused on OS/2 wor k (Guess that's how he ended up working with IBM). Collin spends his free time, when there is some, tinkering around and looking for new and better ways to use computers. Of course, he only runs OS/2 and OS/2 LAN Server on his business' LAN. Collin is av ailable at Internet: summers.vnet.ibm.com or 73422,3364@compuserve.com. Jerome Yuzyk graduated from the U of Alberta in 1984 with a B.Sc. Psychology, specializing in Human and Machine Vision. In 1993 he set out on his own, forming BRIDGE Scientific Services. He consulted to various large and small business in the Edmonton ar ea. Being an OS/2 user since 1992 in the midst of a sea of ignorance and misinformation Jerome started CAOS/2: Central Alberta OS/2 Users Group in August 1993. The group has grown to 100+ members since then. In October of 1994 he joined IBM Canada as a Re tail Marketing Specialist, travelling the prairies talking to retailers, consultants and user groups about OS/2 Warp and OS/2 products in general. He also just started teaching OS/2 courses for IBM Education Services. When he's not doing any of that he's a hobby gardener and amateur landscape designer. And when not doing *that*, he takes apart various rooms in his house and (sometimes) puts them back together again. Jerome can be reached at Internet: jerome.supernet.ab.ca. ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----*** ----****----$$$$----****----$$$$----****----$$$$----****----$$$$----***