═══ 1. Introduction ═══ Congratulations! Thank you for buying your Lexmark printer. Once your printer is installed, use this Online Guide as a reference for understanding your printer's hardware. The information includes these topics:  How to... provides clear instructions on how to use and maintain your printer.  Troubleshooting lets you solve common printer problems.  Printer and paper specifications explains your printer's capabilities and paper specifications.  Product information includes warranty information. If you cannot find answers to your questions about the printer hardware in the Online Guide, contact your point of purchase or call Lexmark Technical Support. The numbers appear on the product registration card included with your printer. For more information about your printer's software, click the Help push button in the upper right-hand corner of either the Printer Properties or Job Properties notebook. Note: Most Printer Driver screens also have F1 help if no Help push button exists. ═══ 2. How to ═══ These topics explain how to:  Change the printer properties  Change the job properties  Clean the print rollers  Install and maintain print cartridges  Load paper, envelopes, and other print media  Print from non-Windows DOS applications  Test the printer  Use the printer's light and button ═══ 2.1. How to change the Printer Properties ═══ Using OS/2 Version 2.1, 2.11, or OS/2 Warp Version 3.0 1. Right-click the Printer icon on your desktop. A sidebar menu appears. 2. If you are using:  OS/2 Warp Version 3.0, click Settings.  OS/2 version 2.1 or 2.11, click Open, then click Settings. 3. Click the Printer driver tab. 4. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. 5. Change settings as needed. Using OS/2 Warp Version 4.0 1. Double-click the Connections icon on your desktop. 2. Select Printers from the Connections - Tree View window. The Printers - Icon View folder appears. 3. From the Printers - Icon View folder, right-click the Lexmark XXXX Series ColorFine Jetprinter icon. A sidebar menu appears. 4. Select Properties from the sidebar menu. 5. Click the Printer driver tab. 6. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. 7. Change settings as needed. ═══ 2.2. How to change the Job Properties ═══ There are three procedures you can use to change Job Properties. Procedure 1 The most common way to change properties for the current print job is through the application in which you are working. Although this procedure may vary between applications, general instructions are as follows: 1. From your application's File menu, select Printer Setup. 2. Click the Job Properties push button. 3. The Job Properties notebook appears. 4. Change settings as needed. Procedure 2 You can also set Job properties to control various system printing functions, such as print screen, drag and drop printing and printing from OS/2 Windows and full screens. Follow the steps below to access Job Properties from the printer icon for this type of printing. Using OS/2 Version 2.1, 2.11, or OS/2 Warp Version 3.0 1. Right-click the Printer icon on your desktop. A sidebar menu appears. 2. If you are using:  OS/2 Warp Version 3.0, click Settings.  OS/2 version 2.1 or 2.11, click Open, then click Settings. 3. Click the Printer driver tab. 4. Click the Job Properties push button on the Printer driver tab. The Job Properties notebook appears. 5. Change settings as needed. Using OS/2 Warp Version 4.0 1. Double-click the Connections icon on your desktop. 2. Select Printers from the Connections - Tree View window. The Printers - Icon View folder appears. 3. From the Printers - Icon View folder, right-click the Lexmark XXXX Series ColorFine Jetprinter icon. A sidebar menu appears. 4. Select Properties from the sidebar menu. 5. Click the Printer driver tab. 6. Click the Job Properties push button on the Printer driver tab. The Job Properties notebook appears. 7. Change settings as needed. Procedure 3 You should set Default Job Properties for use in applications that do not allow job properties to be set any other way. Follow the steps below to access Default Job Properties. Using OS/2 Version 2.1, 2.11, or OS/2 Warp Version 3.0 1. Right-click the Printer icon on your desktop. A sidebar menu appears. 2. If you are using:  OS/2 Warp Version 3.0, click Settings.  OS/2 version 2.1 or 2.11, click Open, then click Settings. 3. Click the Printer driver tab. 4. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. 5. Click the Default Job Properties push button. 6. The Default Job Properties notebook appears. 7. Change settings as needed. Using OS/2 Warp Version 4.0 1. Double-click the Connections icon on your desktop. 2. Select Printers from the Connections - Tree View window. The Printers - Icon View folder appears. 3. From the Printers - Icon View folder, right-click the Lexmark XXXX Series ColorFine Jetprinter icon. A sidebar menu appears. 4. Select Properties from the sidebar menu. 5. Click the Printer driver tab. 6. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. 7. Click the Default Job Properties push button. 8. The Default Job Properties notebook appears. 9. Change settings as needed. ═══ 2.3. How to clean the print rollers ═══ If you use your printer to print hagaki, you may need to clean the print rollers periodically. Some types of hagaki are coated with corn starch or other material that accumulates on the print rollers. This accumulation may cause hagaki to misfeed and jam. To prevent jamming, you should clean the printer rollers using both the Automatic Feeder and the Manual Feeder. ═══ 2.3.1. Clean the print rollers using the Automatic Feeder ═══ 1. Make sure the printer is plugged in. 2. Remove the protective backing from the cleaning sheet. 3. Place the cleaning sheet against the right edge of the Automatic Feeder with the tacky part of the sheet facing the front of the printer. 4. Press the Paper Feed button to feed the cleaning sheet into the printer. 5. Press the Paper Feed button again to eject the cleaning sheet from the printer. 6. Rotate the cleaning sheet so that the end that fed through the printer first is now on top. 7. Repeat steps 3-5. 8. Continue with Clean the print rollers using the Manual Feeder. ═══ 2.3.2. Clean the print rollers using the Manual Feeder ═══ 1. Place the cleaning sheet against the right edge of the Manual Feeder with the tacky part of the sheet facing the rear of the machine. 2. Push the cleaning sheet downward until the printer automatically loads it. 3. Press the Paper Feed button to feed the cleaning sheet through the printer. 4. Rotate the cleaning sheet so that the end that fed through the printer first is now on top. 5. Repeat steps 1-3. ═══ 2.4. How to install and maintain print cartridges ═══ These topics explain how to:  Align the print cartridges  Clean the print cartridge carrier contacts  Clean the print nozzles  Dispose of used print cartridges  Install or change print cartridges  Maintain print cartridges  Monitor ink levels  Wipe the print nozzles ═══ 2.4.1. Align the print cartridges ═══ Align the printheads after installing a new print cartridge or if the black portions of graphics do not align with the color portions. To align the printheads: 1. Open either the Printer Properties or Job Properties notebook. 2. Click the Cartridge Tab. The Cartridge page appears. 3. From the Cartridge page, click the Align Cartridges push button. The Align Cartridges dialog box appears on your screen. Depending on the cartridge combination you have installed in your printer, a test page with one or more alignment patterns similar to the ones shown below is printed. Each pattern has a number under it. A B C D 4. From each alignment group on the test page, locate the number under the alignment pattern that comes closest to forming a perfectly straight line. 5. In the Align Cartridges dialog box, enter the number as the appropriate alignment setting. 6. Repeat steps 4 and 5 for each alignment pattern group on the test page. 7. After you have entered a number for the patterns shown, click OK. 8. Repeat steps 3-7 until the patterns print to your satisfaction. ═══ Printer Properties ═══ Using OS/2 Version 2.1, 2.11, or OS/2 Warp Version 3.0 1. Right-click the Printer icon on your desktop. A sidebar menu appears. 2. If you are using:  OS/2 Warp Version 3.0, click Settings.  OS/2 version 2.1 or 2.11, click Open, then click Settings. 3. Click the Printer driver tab. 4. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. Using OS/2 Warp Version 4.0 1. Double-click the Connections icon on your desktop. 2. Select Printers from the Connections - Tree View window. The Printers - Icon View folder appears. 3. From the Printers - Icon View folder, right-click the Lexmark XXXX Series ColorFine Jetprinter icon. A sidebar menu appears. 4. Select Properties from the sidebar menu. 5. Click the Printer driver tab. 6. In the Default printer driver window, double-click the Lexmark XXXX Series ColorFine Jetprinter icon. The Printer Properties notebook appears. ═══ Job Properties ═══ There are two procedures you can use to open Job Properties. Procedure 1 The most common way is to access the Job Properties notebook from the application in which you are working. Although this procedure may vary between applications, general instructions are as follows: 1. From your application's File menu, select Printer Setup. 2. Click the Job Properties push button. 3. The Job Properties notebook appears. Procedure 2 You can also set Job properties to control various system printing functions, such as print screen, drag and drop printing, and printing from OS/2 Windows and full screens. Follow the steps below to access Job Properties from the printer icon for this type of printing. Using OS/2 Version 2.1, 2.11, or OS/2 Warp Version 3.0 1. Right-click the Printer icon on your desktop. A sidebar menu appears. 2. If you are using:  OS/2 Warp Version 3.0, click Settings.  OS/2 version 2.1 or 2.11, click Open, then click Settings. 3. Click the Printer driver tab. 4. Click the Job Properties push button on the Printer driver tab. The Job Properties notebook appears. Using OS/2 Warp Version 4.0 1. Double-click the Connections icon on your desktop. 2. Select Printers from the Connections - Tree View window. The Printers - Icon View folder appears. 3. From the Printers - Icon View folder, right-click the Lexmark XXXX Series ColorFine Jetprinter icon. A sidebar menu appears. 4. Select Properties from the sidebar menu. 5. Click the Printer driver tab. 6. Click the Job Properties push button on the Printer driver tab. The Job Properties notebook appears. ═══ 2.4.2. Clean the print cartridge carrier contacts ═══ Clean the print cartridge carrier contacts only if you have cleaned the print nozzles, and wiped the print nozzles, and print quality is not yet satisfactory. To clean the print cartridge carrier contacts: 1. Open either the Printer Properties or Job Properties notebook. 2. Click the Cartridge Tab. The Cartridge page appears. 3. From the Cartridge page, click the Install Right Cartridge push button to move the print cartridge carrier to the load position. The Install Right Cartridge dialog box appears. 4. Unplug the printer power cord. This forces the print cartridge carrier to remain in the load position. 5. Remove the print cartridges. 6. Use a clean, dry cloth to clean the cartridge carrier contacts inside the printer. (The carrier contacts are white in the illustration below.) 7. Replace the print cartridges. 8. Plug the printer power cord back into an electrical outlet. 9. From the Install Right Cartridge dialog box, click Install Black Cartridge. The Install Cartridge dialog box appears. 10. You do not want to reset the ink level counter. Click Reinstall to return the cartridge carrier to the far right position. 11. Select Yes to align the print cartridges. This ensures the best print quality. The Align Cartridges dialog box appears. 12. Follow the instructions to align the print cartridges. 13. Test the print cartridge by choosing the Clean Print Nozzles push button on the Cartridge page. If the print quality has not improved after this cleaning process, replace your print cartridge. If print quality still does not improve, your printer may require service. ═══ 2.4.3. Clean the print nozzles ═══ Run the print cartridge nozzle test to clean the print nozzles. A test line prints so you can see if the cleaning process was successful. Use the nozzle test:  When you suspect the nozzles are clogged  When characters are not printing completely To run the nozzle test: 1. Make sure there is paper in the automatic feeder. 2. Open either the Printer Properties or Job Properties notebook. 3. Click the Cartridge Tab. The Cartridge page appears. 4. From the Cartridge page, click the Clean Print Nozzles push button. The printer feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown below. 5. Examine the test pattern. The example above shows a test pattern of all nozzles functioning correctly. 6. Compare the diagonal line above the printed bars to the diagonal line below the printed bars. Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fewer breaks, or better print quality than the top line, run the test two more times. If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps. If the print quality of both lines is not satisfactory after running the test three times, go to step 7. 7. Remove and reinstall the print cartridge. 8. Repeat the nozzle test. 9. If the lines are still broken, wipe the print cartridge nozzles. For instructions, see How to wipe print nozzles. ═══ 2.4.4. Dispose of used print cartridges ═══ Do not shake used print cartridges. The remaining ink can leak. Before discarding the used print cartridge, put it in a leak-proof bag. ═══ 2.4.5. Install or change print cartridges ═══ Perform the entire print cartridge replacement procedure without interruption. To Remove a Print Cartridge: 1. Open the printer front cover. 2. Open either the Printer Properties or Job Properties notebook. 3. Click the Cartridge Tab. The Cartridge page appears. 4. From the Cartridge page, click Install Left Cartridge or Install Right Cartridge. The print cartridge carrier moves to the load position and the Install Cartridge dialog box appears. 5. Select the type of cartridge you are installing. 6. At the printer, pull the handle of the print cartridge you are replacing toward you until you hear a click.  The Color print cartridge is located in the left print cartridge carrier and has a light raspberry top.  The Black or the Photo print cartridge is located in the right print cartridge carrier and has a dark plum top. 7. Remove the print cartridge by lifting it straight out of the printer. To Install or Change a Print Cartridge: 1. If you are installing a new print cartridge, remove it from its packaging. Do not touch or remove the copper area of the print cartridge. 2. Carefully remove the tape covering the printhead of the replacement print cartridge. Be sure to remove all the tape. Do not touch or remove the copper contact area! 3. Insert the replacement print cartridge into the correct print cartridge carrier position:  Install the Color print cartridge into the left print cartridge carrier.  Install the Black or the Photo print cartridge into the right print cartridge carrier. 4. Push back firmly on the cartridge until it snaps securely into place. If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat this step. 5. If you installed a new print cartridge, click New. If you installed an old print cartridge, click Reinstall. 6. If you only have one print cartridge installed, repeat steps 1 through 5 to install the other print cartridge. 7. Align the printheads. For instructions, see How to align the print cartridges. 8. Close the printer front cover. ═══ If you are interrupted... ═══ If you are interrupted and leave the print cartridge carrier in the load position for more than three minutes, the carrier returns to the far right position. The Cartridge page remains displayed on your screen. ═══ 2.4.6. Maintain print cartridges ═══ Follow these print cartridge maintenance tips to ensure the longest life from your print cartridge and optimum performance from your printer.  Keep a print cartridge in its packaging until you are ready to install it. Cartridges exposed for extended periods may dry out or clog.  Remove a print cartridge from the printer only to replace or clean it. Replace or reinstall the print cartridge immediately, or return it to its packaging. Do not leave the cartridge exposed for an extended period.  Avoid refilling print cartridges. Refilling empty print cartridges invalidates your warranty. Incompatible inks can cause damage to the printhead or to the printer. For best results, use Lexmark supplies with the printer.  Store the print cartridge in the same environment as the printer. ═══ 2.4.7. Monitor ink levels ═══ 1. Open either the Printer Properties or Job Properties notebook. 2. Click the Cartridge Tab. The Cartridge page appears. The ink cartridge images on the Cartridge page show the approximate amount of ink remaining in each cartridge. ═══ 2.4.8. Wipe the print nozzles ═══ Wipe the print nozzles only if you have already cleaned the print nozzles and the print quality is still not satisfactory. To clean the print nozzles, see How to clean the print nozzles. Wiping the print nozzles removes dried ink from the nozzles. To wipe the print nozzles: 1. Remove the print cartridge from the printer. 2. Use a clean cloth, dampened with water only, to gently clean the entire copper colored area, including the nozzles and contacts. When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. 3. Allow the copper-colored area to dry. 4. Reinstall the print cartridge and repeat the nozzle test. 5. If the nozzle test line is still broken, clean the print cartridge carrier contacts. For instructions, see How to clean the print cartridge carrier contacts. ═══ 2.5. How to load paper, envelopes, and other print media ═══ These topics explain how to:  Load paper in the automatic feeder  Load envelopes or other print media in the automatic feeder  Load the manual feeder ═══ 2.5.1. Load paper in the automatic feeder ═══ The automatic feeder can hold approximately 100 sheets of paper. ┌───────────────────────────────────┐ │You do not need to push the paper │ │into the printer or press the Paper│ │Feed button for the printer to load│ │the paper! │ └───────────────────────────────────┘ 1. Insert paper or specialty media against the right side of the automatic feeder.  If the paper has a preferred print side, insert the paper with the print side facing you.  Insert transparencies with a removable stripe so the stripe is away from you and pointing down.  Remove each transparency or glossy film from the paper exit area before the next one has finished printing in order to avoid ink smearing.  Insert letterhead with the top of the page pointing down. 2. Squeeze the release tab and the left paper guide together, and slide the left paper guide to the edge of the paper. 3. You are now ready to print. ═══ 2.5.2. Load envelopes or other print media in the automatic feeder ═══ The automatic feeder can hold:  25 transparencies or glossy film  10 envelopes or card stock Transparencies, Glossy Film Load transparencies and glossy film the same way you load regular paper. See How to load paper into the automatic feeder for help. Envelopes, Thick Paper, Card Stock To load envelopes, thick paper, or other card stock in the automatic feeder, follow these steps: 1. Remove any paper from the automatic feeder. 2. Place the envelopes or other card stock against the right edge of the automatic feeder.  Always place the preferred print side facing you.  Insert hagaki and envelopes so that the stamp location is in the lower right-hand corner.  Insert index cards and postcards vertically so the shortest side is fed into the printer first. 3. Squeeze the release tab and the left paper guide together, and slide the left paper guide to the right until it rests against the envelopes or card stock. 4. Before sending a job to print, make sure you choose the appropriate paper size (form) and paper type in the Lexmark printer software. Related Topics  Paper sizes  Paper types ═══ 2.5.3. Load the manual feeder ═══ You can print from the manual feeder without removing paper or envelopes from the automatic feeder. The manual feeder allows you to print one sheet of print media at a time. To load paper or other specialty media: 1. Locate the manual feeder. 2. Place one piece of paper or specialty media against the right edge of the manual feeder.  Always place the preferred print side facing you.  Insert paper or other media against the right edge of the manual feeder.  Insert an envelope so that the return address is in the upper right-hand corner.  Insert an index card or postcard vertically so the shortest side is fed into the printer first. 3. Push the media downward until the printer automatically loads it. 4. Before sending a job to print, make sure you choose the appropriate paper size (form) and paper type in the Lexmark printer software. Related Topics  Paper types  Paper sizes ═══ 2.6. How to print from DOS applications ═══ Follow these steps if your application runs from the native DOS prompt: 1. Start your DOS application. 2. Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. Some applications offer a color or black (mono) version of the HP DeskJet 500C driver. Choose the black (mono) version if you are printing in black only. Choose the color version if you are printing in color and black. If your application does not offer the HP DeskJet 500C printer driver, install the DeskJet 500 printer driver. You will not be able to print in color with the DeskJet 500 printer driver. For help installing a printer, see your application user's documentation. ═══ 2.7. How to test the printer ═══ Print a test page to verify that the printer is functioning properly. To print a test page: 1. Open either the Printer Properties or Job Properties notebook. 2. Click the Cartridge Tab. The Cartridge page appears. 3. From the Cartridge page, click the Print Test Page push button. 4. If the test page does not print, see Test page does not print. ═══ 2.8. How to use the printer's light and button ═══ The printer has one light and one button. Paper Status light ────────────────┬──────────────── If your light │Then the is: │printer is: ───────────────┼─────────────── Off │Ready to print ───────────────┼─────────────── On │Printing or │feeding media │through the │printer ───────────────┼─────────────── Blinking │Out of paper or │has an error ────────────────┴──────────────── Paper Feed button Use the Paper Feed button to feed paper into the printer when the Paper Status light blinks. ═══ 3. Troubleshooting ═══ These topics provide solutions for the following conditions:  Printer error message  General printing problems  Paper feed problems  Poor print quality ═══ 3.1. Printer error message ═══ There are various conditions that may cause this error message to appear. For example,  The printer may not be on. Check to ensure the power cord is properly plugged into the electrical outlet.  You may have the wrong form source selected in the printer software. For example, you may have paper loaded in the Automatic feeder but the Manual feeder is selected as the form source in the printer software.  The printer may be out of paper. In this case, follow the steps below to continue printing: 1. Load paper. For help, see How to load paper into the automatic feeder. 2. Press the Paper Feed button on the printer. 3. Click the Retry push button.  The printer may be jammed. In this case, follow the steps belows to continue printing: 1. Click cancel. 2. Check the paper path for obstructions. 3. Resend your print job. ═══ 3.2. General printing problems ═══ These topics provide solutions for the following conditions:  Paper Status light is blinking and a printer error message appears  Printer has missing or damaged parts  Printer is plugged in but nothing prints  Printer prints very slowly  Printer seems to be printing but no characters appear  Test page does not print ═══ 3.2.1. Paper Status light is blinking and a printer error message appears ═══ If the Paper Status light is blinking and a printer error message appears on your computer screen:  Make sure the printer has paper.  Make sure there is not a paper jam. If the printer has paper and there is no paper jam, but the Paper Status light is still blinking, follow the steps below: 1. Unplug the printer power cord from the electrical outlet. 2. Remove any paper fragments or objects from the printer. 3. Plug the printer power cord back into a properly grounded electrical outlet. 4. If the light continues to blink, the printer needs service. If your printer needs service, refer to your printer registration card or warranty/service information for the appropriate telephone number for your country. Related Topic  Paper Jam ═══ 3.2.2. Printer has missing or damaged parts ═══ If your printer has missing or damaged parts, contact your point of purchase. ═══ 3.2.3. Printer is plugged in but nothing prints ═══ Try the following if the printer is plugged in, but nothing prints (there is no action from the printer):  Make sure the printer has paper.  Make sure you have paper in the correct feeder.  Make sure the printer parallel cable is completely plugged into the printer.  Print a printer test page. For instructions, see How to test the printer. If the test page prints, the printer is functioning properly. Check your application.  If you are trying to print from a DOS-based application, the problem could be with your DOS settings. Check your DOS printer port settings, driver, and your DOS application settings. ═══ 3.2.4. Printer prints very slowly ═══ Try the following if your printer is printing slowly:  If you are printing a text document, make sure you are using a Black print cartridge and not a Photo cartridge.  If you are printing a text-only document, change the Halftone method from Air Brush to Matrix. The Air Brush setting improves the appearance of graphics but slows the print time.  Consider purchasing more memory for your personal computer.  Check the document you are printing. Graphics usually take more time to print than text. ═══ 3.2.5. Printer seems to be printing but no characters appear ═══ If the printer seems to be printing but no characters appear on the paper, make sure:  The print cartridges are properly installed in the printer. See How to install or change print cartridges.  The tape was removed from the print cartridges before they were installed. ═══ 3.2.6. Test page does not print ═══ Try the following if the test page does not print. Make sure:  The parallel cable is properly connected to the computer and printer. For help, refer to the printer's setup sheet.  Paper is loaded in the printer correctly. For help, see How to load paper.  Print cartridges are installed correctly. For help, see How to install or change print cartridges. If these suggestions do not solve the problem, your printer may need service. Refer to your printer registration card or warranty/service information for the appropriate telephone number for your country. ═══ 3.3. Paper feed problems ═══ These topics provide solutions for the following conditions:  Paper fails to feed  Paper jam  Paper skews or buckles  Paper sticks together  Transparencies or glossy film stick together ═══ 3.3.1. Paper fails to feed ═══ If paper doesn't move through the automatic feeder: 1. Remove any obstructions inside the printer. 2. Press the Paper Feed button. If a printer error message appears, follow the steps below: a. Click Cancel. b. Check the paper path for obstructions. c. Resend your print job. If you are printing on hagaki, you may need to clean the printer rollers. For help, see How to clean the print rollers. Related Topic  Paper Jam ═══ 3.3.2. Paper jam ═══ If the paper is jammed in the printer, try the following: 1. Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, open the printer front cover and pull the paper out from the front of the printer. 2. Close the printer front cover. 3. Resend your print job. Start with the page on which the paper jam occurred. Note: If you are printing on hagaki, you may need to clean the printer rollers. For help, see How to clean the print rollers. ═══ 3.3.3. Paper skews or buckles ═══ If paper skews or buckles while moving through the printer, make sure:  There is not too much paper in the automatic feeder. Depending on the thickness of your paper, the automatic feeder can hold up to 100 sheets of paper.  The left paper guide does not cause the paper to bow in the automatic feeder.  You are using the correct type of paper. See Paper types.  When loading paper, do not force the paper down into the printer.  The left paper guide is against the side of the paper.  The printer is on a flat, level surface.  If you are printing on hagaki, you may need to clean the printer rollers. For help, see How to clean the print rollers. ═══ 3.3.4. Paper sticks together ═══ If paper sticks together when moving through the automatic feeder, try the following:  Make sure there is not too much paper in the automatic feeder. Depending on the thickness of your paper, the automatic feeder can hold up to 100 sheets of paper.  Make sure you are using the correct type of paper. See Paper types.  Remove paper from the automatic feeder and flex or fan the paper.  When loading paper, do not force the paper down into the printer.  Humid conditions may cause some paper to stick together. ═══ 3.3.5. Transparencies or glossy film stick together ═══ If transparencies or glossy film stick together after they exit the printer:  Use a transparency or glossy film designed for an ink jet printer.  Remove each transparency or glossy/photo paper as it exits from the printer. Related Topic  Transparency and glossy film types ═══ 3.4. Poor print quality ═══ These topics provide solutions for the following conditions:  Black text is not sharp  Characters not aligned correctly at left margin  Characters with white lines  General print quality problems  Improperly formed or misaligned Characters  Poor print quality at left, right, or bottom edge of page  Poor print quality at left, right, or bottom edge of envelope  Print is too dark or smudged  Print smears on the page  Solid black areas on transparencies contain white streaks  Unexpected or missing characters  Vertical straight lines are not smooth ═══ 3.4.1. Black text is not sharp ═══ Make sure a Black print cartridge is installed and not a Photo print cartridge. ═══ 3.4.2. Characters not aligned correctly at left margin ═══ Try the following suggestions to correct this problem:  Make sure you do not have hard-coded spaces at the left margin.  Clean the print cartridge nozzles. See How to clean the print nozzles.  Align the print cartridges. See How to align the print cartridges. ═══ 3.4.3. Characters with white lines ═══ Try one of the following suggestions to correct this problem:  A print cartridge may be out of ink or low on ink. You may need to install a new print cartridge. To view the ink level, check the print cartridge image shown on the Cartridge page.  Remove and reinstall one of the print cartridges. See How to install or change print cartridges.  Clean the print cartridge nozzles. See How to clean the print nozzles.  If printing on transparencies, try changing the fill pattern in your application software. ═══ 3.4.4. General print quality problems ═══ Try the following suggestions to correct this problem:  A print cartridge may be out of ink or low on ink. You may need to install a new print cartridge. See How to install or change print cartridges. To view the ink level, check the ink level graphic shown on the Cartridge page.  Clean the print cartridge nozzles. See How to clean the print nozzles.  Make sure the print cartridges are installed correctly. See How to install or change print cartridges.  Make sure you are using the correct type of paper. See Paper types for more information. ═══ 3.4.5. Improperly formed or misaligned characters ═══ Clean the print cartridge nozzles. See How to clean the print nozzles. ═══ 3.4.6. Poor print quality at left, right, or bottom edge of page ═══ Like other printers, your printer cannot print in the extreme left, right, or bottom edges of a page. To avoid poor print quality at the edges of the page, we recommend your documents have these minimum margin settings: Left and Right Margins Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all paper sizes except A4. For A4 size paper, left and right margin settings must be at least 3.37 mm (0.133 in.) each. Top and Bottom Margins The top margin must be set to at least 1.7 mm (0.067in.). The bottom margin setting for all paper sizes must be 12.7 mm (0.5 in.) for monochrome printing and 19.5 mm (0.75 in.) for color printing. Related Topic  Paper types ═══ 3.4.7. Poor print quality at left, right, or bottom edge of envelope ═══ Like other printers, your printer cannot print in the extreme left, right, or bottom edges of an envelope. To avoid poor print quality at the edges of the envelope, we recommend you use these minimum margin settings: Left and Right Margins Left and right margin settings must be at least 6.35 mm (0.25 in.) each for all envelope sizes. Top and Bottom Margins The top margin must be set to at least 1.7 mm (0.067 in.). The bottom margin setting for all envelope sizes must be 12.7 mm (0.5 in.). Related Topic  Envelope types ═══ 3.4.8. Print is too dark or smudged ═══ Try the following suggestions to correct this problem:  Make sure the Paper Type setting in the printer software matches the Paper type loaded in the printer.  Make sure the paper is straight and unwrinkled.  Let the ink dry before handling the paper.  Clean the print cartridge nozzles. See How to clean the print nozzles. ═══ 3.4.9. Print smears on the page ═══ Print smearing may occur in two ways:  Print is smeared as the printer prints the page.  A page prints without smearing, but is smeared by damp ink on the next page exiting the printer. Try the following suggestions to prevent print smearing.  If the print is smeared as the printer prints the page, change to a higher or lower Print Quality setting.  If the page is smeared by the next page exiting the printer, the ink may still be damp when a page finishes printing. Remove the pages as they exit the printer and allow them to dry before stacking. Related Topic  Print is too dark or smudged ═══ 3.4.10. Solid black areas on transparencies contain white streaks ═══ Try using a different fill pattern in your application software. ═══ 3.4.11. Unexpected or missing characters ═══ Make sure you have Lexmark XXXX Series ColorFine Jetprinter selected as the default printer. ═══ 3.4.12. Vertical straight lines are not smooth ═══ Try the following suggestions to improve print quality of vertical straight lines in tables, borders, and graphs:  Clean the print cartridge nozzles. See How to clean the print nozzles.  Test the printhead alignment. See How to align the print cartridges. ═══ 4. Printer and paper specifications ═══ This section details the Printer specifications and the Paper, envelope, transparency, and label specifications. ═══ 4.1. Printer specifications ═══ Printer Features  Two print cartridges provide color and true black printing without having to switch print cartridges.  A Photo print cartridge (P/N 12A1990) which allows you to print photographic quality documents. If your printer did not come with a Photo cartridge, see Ordering supplies.  Low cost, near laser-quality print.  Quiet operation.  Printing support for OS/2-based DOS applications.  Portrait and landscape orientation.  Indicates when the print cartridge is low on ink.  Superior paper handling in the industry for this class of printer. Supports index cards, labels, envelopes, transparencies, plain paper, coated paper, glossy/photo paper, and hagaki.  Supports these new paper types: Iron-on Transfers, Greeting Cards, and Glossy/Photo Paper.  Supports automatic envelope feeding. Compatibility  A 486 PC system or higher is required.  OS/2 2.1 or higher. Printer dimensions Height: 5.0 in. 152 mm Width: 17.0 in. 432 mm Depth: 8.0 in. 203 mm Weight: 9.0 lbs. 4.1 kg Temperature and humidity Print quality can vary depending on air temperature and relative humidity. Operating temperature range: 10° to 40°C (50° to 104°F) Optimum print temperature range: 16° to 32°C (60° to 90°F) Operating humidity range: 8% to 80% RH (non-condensing) Optimum humidity range 20% to 60% RH ═══ 4.2. Paper, envelope, transparency, and label specifications ═══ These topics define the paper, envelope, transparency, and label specifications:  Paper types  Paper sizes  Envelope types  Photo paper types  Transparency and glossy types  Label types ═══ 4.2.1. Paper types ═══ You can get good print quality on many types of plain paper. Since the quality of plain paper varies widely, you should test the print quality before buying large quantities of paper. Print this section to view the table below in its entirety. ─────────────────────┬────────────────────┬──────────┬───────────────────── For the best │Use this media: │Part │Size: printing results │ │number: │ using: │ │ │ ─────────────────────┴────────────────────┴──────────┴───────────────────── ─────────────────────┬────────────────────┬──────────┬───────────────────── Black and color │Lexmark High │1402780 │Letter (100-pack) print cartridges │Resolution Premium │1402781 │A4 (100-pack) │Inkjet Paper │ │ │ │ │ Photo and color │Lexmark Inkjet Photo│1372481 │Letter (20-pack) print cartridges │Paper │1372208 │A4 (20-pack) │ │ │ Iron-On transfers │Lexmark Iron-On │1372480 │Letter (10-pack) │Transfers │1402519 │A4 (10-pack) │ │ │ Greeting cards │Lexmark Inkjet │1372482 │Letter (20-pack) │Greeting cards │70X7254 │A4 (20-pack) ─────────────────────┴────────────────────┴──────────┴───────────────────── To print on card stock, load the card stock with the envelope guides turned in, just as you would load an envelope. The printer also uses a variety of papers including:  Xerographic paper  Bond paper  Dual-purpose paper  Recycled bond paper  Iron-On transfer paper  Greeting card stock  Inkjet Photo Paper  Hagaki Because all paper varies in physical characteristics, you can receive mixed results from different packages of paper even though the packages contain the same type of paper. If you encounter undesirable results, try the other side of the paper, a different type, or another package of the same kind of paper. Do not use the following types of paper with the printer:  Erasable bond paper  Synthetic paper  Thermal paper  Multi-sheet forms and documents  Chemically treated paper (carbonless paper)  Papers printed with a printing process using certain chemicals and paper with raised, embossed lettering will contaminate the paper feed mechanism components. Most papers have a preferred print side indicated on the paper package. Load the paper so the preferred print side faces you. The following paper sizes can be used in the automatic feeder and the manual feeder: Use paper that meets these specifications in the Automatic Feeder: Length: 127 to 432 mm 5.0 to 17.0 in. Width: 76 to 216 mm 3.0 to 8.5 in. Weight: 60 to 90 g/sqm 16 to 24 lb. Thickness: 0.071 to 0.18 mm 0.0028 to 0.007 in. Use paper that meets these specifications in the Manual Feeder: Length: 127 to 432 mm 5.0 to 17.0 in. Width: 76 to 228 mm 3.0 to 9.0 in. Weight: 60 to 120 g/sqm 16 to 32 lb. Thickness: 0.071 to 0.18 mm 0.0028 to 0.007 in. Related Topics  Paper sizes  Ordering supplies ═══ 4.2.2. Paper sizes (forms) ═══ The Paper Size (Form) list in the printer driver includes these settings: Letter 8.5 x 11.0 in. A4 210 x 297 mm Legal 8.5 x 14.0 in. B5 (JIS) 182 x 257 mm Executive 7.25 x 10.5 in. A5 148 x 210 mm A6 105 x 148 mm Index card 3.0 x 5.0 in. Postcard 4.0 x 6.0 in. Envelope 6-3/4 3-5/8 x 6-1/2 in. Envelope #9 3-7/8 x 8-7/8 in. Envelope #10 4-1/8 x 9-1/2 in. Envelope DL 110 x 220 mm Envelope C5 162 x 229 mm Envelope C6 114 x 162 mm Envelope B5 176 x 250 mm Envelope 7-3/4 3.88 x 7.5 in. Baronial 5.63 x 4.38 in. Hagaki 100.0 x 148.0 mm Custom 8.5 x 17.0 in. Note: Load card stock the way you load envelopes. For help, see How to load paper, envelopes, and other print media. ═══ 4.2.3. Envelope types ═══ You can load envelopes in the automatic feeder or manual feeder. For a list of envelope sizes you can load in the automatic feeder, see Paper sizes. The acceptable dimensions for envelopes loaded in the manual feeder are: Length: 127 to 364 mm 5.0 to 14.33 in. Width: 76 to 228 mm 3.0 to 8.5 in. Weight: 60 to 120 g/sqm 16 to 32 lb. Do not use the following types of envelopes:  Envelopes with windows, holes, perforations, cutouts, or deep embossing  Envelopes with a metal clasp, a string tie, or metal folding bars  Envelopes with peel-off sealing strips  Envelopes with contents enclosed Related Topics  Paper sizes  Ordering supplies ═══ 4.2.4. Photo paper types ═══ The printer supports letter and A4-size photo paper. Use photo paper designed for an ink jet printer such as Lexmark P/N 1372481 (letter size) or 1372208 (A4 size). Do not use photo paper designed for copiers and laser printers, or for pen plotters. For best results:  Handle only on the edges.  Store unused photo paper in the original packaging.  Do not store the paper in excessively hot or humid environments.  Use the automatic feeder to print on photo paper. (You can print on either the glossy or the matte side.)  Feed the photo paper one sheet at a time.  Be careful not to touch the printed surface until the ink is dry.  If you are printing several sheets of photo paper at one time, remove each sheet of paper as it exits the printer and allow it to dry before stacking.  Cover the printed area with plain paper when storing. Related Topic  Ordering supplies ═══ 4.2.5. Transparency and glossy film types ═══ The printer supports letter and A4-size transparencies and glossy film. Use a transparency or glossy film designed for an ink jet printer such as Lexmark P/N 1402797 (letter size) or 1402798 (A4 size) for transparencies or Lexmark P/N 1402750 (letter size) or 1372361 (A4 size) for glossy film. Do not use transparencies or glossy film designed for copiers and laser printers, or for pen plotters. When handling transparencies and glossy film:  Do not touch the side being printed on.  Store unused transparencies and film in the original packaging.  Do not store transparencies or film in excessively hot or humid environments. Transparencies and glossy film take time to dry. Be careful not to touch the printed surface until the ink is dry. If you are printing several transparencies or sheets of glossy film at one time, remove each transparency or sheet of paper as it exits the printer and allow it to dry before stacking. We recommend using the automatic feeder to print transparencies or glossy film. Related Topics  Paper sizes  Ordering supplies ═══ 4.2.6. Label types ═══ The printer supports letter and A4-size label sheets. Use the automatic feeder or manual feeder to print on labels. For best results, labels used in the printer should meet the following requirements:  Do not use label sheets with a slick backing material.  Be sure the adhesive does not come in contact with any part of the printer.  Use full label sheets. Partially used sheets (with areas exposed by missing labels) can cause labels to peel off during printing and can damage the printer. If the automatic feeder will not feed your labels, try the manual feeder. Related Topics  Paper sizes  Ordering supplies ═══ 5. Product information ═══ References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. ═══ 5.1. Emissions Notices ═══ Federal Communications Commission (FCC) Statement The following printers have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  Lexmark 5000 Series, Type 4094  Lexmark 5700 Series, Type 4093 Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to : Director of Lab Operations Lexmark International, Inc. 740 New Circle Road NW Lexington, KY 40511-1876 (606) 232-3000 ═══ 5.2. Energy Star ═══ The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient personal computers, monitors, or printers and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, or monitors that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. ═══ 5.3. European Community (EC) Compliance Statement ═══ This product is in conformity with the protection requirements of EC Council Directives 89/336/EEC and 72/23/EEC on the approximation and harmonization of the laws of a member states relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN55022 and safety requirements of EN60950. ═══ 5.4. Ordering supplies ═══ To order Lexmark supplies, either contact your point of purchase or any Lexmark Authorized Supplies Dealer. You may also order supplies from Lexmark over the telephone. Check your setup sheet or your printer registration card for the appropriate telephone number for each country. Print Cartridges To order print cartridges from Lexmark, use these part numbers: Cartridge Type Part Number Black 12A1970 Color 12A1980 Photo 12A1990 Parallel Cable To order an IEEE 1284-compatible parallel cable, use Lexmark part number 1329605. High Resolution Paper for color or black and white printing For the best color and black and white printing results, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper. To order this paper from Lexmark, use these part numbers: Size Part Number Number of Sheets Letter 1402780 100 A4 1402781 100 Glossy Film To print on glossy film, use Lexmark Inkjet Glossy Film. To order glossy film from Lexmark, use these part numbers: Size Part Number Letter (50-pack) 1402750 Letter (10-pack) 1402795 A4 (50-pack) 1372361 A4 (10-pack) 1402796 Transparencies To print on transparencies, use Lexmark Inkjet Transparencies. To order these transparencies from Lexmark, use these part numbers: Size Part Number Letter (20-pack) 1402797 A4 (20-pack) 1402798 Photo Paper To order Inkjet Photo Paper from Lexmark, use these part numbers: Size Part Number Letter (20-pack) 1372481 A4 (20-pack) 1372208 Greeting Card with Envelope Each greeting card comes with an envelope. To order Inkjet Greeting Cards from Lexmark, use these part numbers: Size Part Number Letter (20-pack) 1372482 A4 (20-pack) 70X7254 Labels To order Inkjet Labels from Lexmark, use these part numbers: Size Part Number Number of Sheets Letter (30 - 1 x 2-5/8 in. 70X7250 20 labels per sheet) Letter (10 - 2 x 4 in. 70X7251 20 labels per sheet) A4 (21 - 63.5 x 38.1 mm 70X7252 20 labels per sheet) A4 (8 - 99.1 x 67.7 mm 70X7253 20 labels per sheet) Iron-on Transfers for T-shirts To order Inkjet Iron-On Transfers, use these part numbers: Size Part Number Number of Transfers Letter 1372480 10 A4 1402519 10 ═══ 5.5. Statement of Limited Warranty ═══ Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the printed country-specific warranty information that came with your printer. Lexmark 5000 Series and Lexmark 5700 Series This Statement of Limited Warranty applies to this machine if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark authorized remarketer, referred to in this statement as "Remarketer." This machine is subject to these terms only if located in the country of the seller from whom the machine was purchased. WARRANTY Lexmark warrants that this machine:  Is manufactured from new parts, or new and serviceable used parts which perform like new parts,  Is free from defects in material and workmanship,  Conforms to Lexmark's Official Published Specifications, and  Is in good working order. If this machine does not function as warranted during the warranty period, it will be repaired or replaced without charge. Contact a Remarketer or Lexmark for specific guidance on obtaining service. The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt. If this machine is a feature or accessory, this statement applies only when that feature or accessory is used with the machine for which it was designed. To obtain warranty service, you may be required to present the feature or accessory with such machine. If you transfer this machine to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. WARRANTY SERVICE To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at a Remarketer or a Lexmark designated location. You may be required to deliver your machine to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a machine in transit to the Remarketer or the designated location. When warranty service involves the exchange of a machine or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original machine. Replacement is not available to you if the machine you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such machine must be free of any legal obligation or restrictions that prevent its exchange. Before you present this machine for warranty service, remove all programs, data, and removable storage media. EXTENT OF WARRANTY We do not warrant uninterrupted or error-free operation of a machine. Warranty service does not include repair of failures caused by misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, failure caused by service of the machine by those other than Lexmark, or failure caused by a product, including supplies, for which we are not responsible. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. LIMITATION OF LIABILITY Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this machine under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the machine which caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be liable to you for any damages caused by your failure to fulfill your responsibilities under this Statement of Limited Warranty. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmark's and the developer's limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation. ADDITIONAL RIGHTS Some states or countries do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state. ═══ 5.6. Trademarks ═══ Lexmark, ColorFine, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners. (c) Copyright Lexmark International, Inc. 1997 All rights reserved. Lexmark Color Jetprinter OS/2 Online Guide v2.1 ═══ Glossary ═══ ═══ XXXX ═══ XXXX stands for the model number of your printer. ═══ Air Brush ═══ Air Brush is a name for a modified Floyd-Steinberg Error-Diffusion, sometimes called the diffusion or scatter style of printing. ═══ Halftone ═══ An array in which dots are placed to simulate colors and shades of gray. ═══ New Print Cartridge ═══ A new cartridge has never been used for printing. ═══ Old Print Cartridge ═══ An old cartridge is any cartridge previously installed in the printer and used for printing. ═══ Matrix ═══ A halftone method using optimum print speed. ═══ Notebook ═══ A notebook consists of pages you use to set up your printer. To access a page, click on the tab attached to the top of the page. ═══ Printer Driver ═══ A program that translates the language of a software application to the language of the printer so the two can communicate data. ═══ Black Print Cartridge ═══ (P/N 12A1970) A Black print cartridge has a dark plum top. ═══ Color Print Cartridge ═══ (P/N 12A1980) A Color print cartridge has a light raspberry top. ═══ Photo Print Cartridge ═══ (P/N 12A1990) A Photo cartridge has a dark plum top. ═══ Hagaki ═══ Japanese print media ═══ Options for setting up the printer ═══ In some applications this might be called Print Destination or Print Setup. You should refer to your application's user documentation for more specific information about how to specify or change printer setup options. ═══ Options for opening Job Properties ═══ In some applications this might be called Settings or Options. You should refer to your application's user documentation for more specific information about how to open job properties.