Trouble shooting:

If you don't see our Java applet or any pictures in the left frame - the following items could be the cause:

1. You are using MS Internet Explorer 3.02 or some releases of MS Internet Explorer 4.0:

   • Both browsers get an error message when running this evaluation copy from the hard disk. All of the files and directory structure must be uploaded to a web server, or alternatively, use the Netscape browser.

   • Please note that if the 1st JAVA Tree has been uploaded and run on a web server, there are no reported problems with any browser that supports Java 1.0.2.

2. You are using Netscape Communicator 4.02 or later:

   • This browser gets an error message "JAVATree.class" not found.

   • To solve this, just the Codebase tag has to be applied

     EG: <APPLET CODEBASE="." CODE="JAVATabTree.class" WIDTH=245 HEIGHT=320>

3. Your browser does not support Java 1.0.2:

   • Install the latest browser - Netscape or Microsoft's Internet Explorer.

4. The 1st JAVA Tree.zip did not extract properly.

   • When you extract the zip file into the directory of your choice, there should be three sub-directories created
     - images
     - jimages
     - products
     If you are using WinZip, make sure that the check box "Use Folder Names" is marked because of these three sub-directories.

   • Click here for a list of all of the files, directories and sub-directories.

5. The browser did not install the applet properly.

   • Exit the browser and try it again with start.htm.