Trouble shooting:

If you don't see our Java applet on the top or bottom, or any pictures - any one of the following items may be the cause.

Please just check through them before sending us a support e-mail.

Has your Java capable browser been Java -enabled?

• For Netscape 3x user's:

Go to the menu bar and click on Options, then Network Preferences.

Click on the Languages tab and mark the check box Enable Java.

(If you want to also use the Java Script floating window demonstration, just mark the check box Enable JavaScript here too.)

• For MS Internet Explorer 3x user's:

Go to the menu bar and click View, then Internet Options.

Click on the Security tab and mark the check box Enable Java.

Are you using Netscape Communicator 4.02 or later?

This browser gets an error message JAVATab.class not found.

        To solve this, just the codebase tag has to be applied:

            EG:

            <APPLET CODEBASE="." CODE="JAVATab.class" WIDTH=245 HEIGHT=320>

If you are using MS Internet Explorer 3.02 or MS Internet Explorer 4.0 (preview release):

Both browsers get an error message when running this evaluation copy from the hard disk (Microsoft built in a 'security' feature which diables Java applets when they are run from hard disk).

To solve this, all of the files and directory structure must be uploaded to a web server.

The only alternative to this is to use a Netscape browser.

Please note: When the 1st JAVA Tab has been uploaded correctly and run on a web server, there are no problems with any browser that supports Java 1.0.2.

Your browser does not support Java 1.0.2?

Please just install the latest browser - Netscape's or Microsoft's Internet Explorer.

The browser did not install the applet properly?

Just exit the browser and try it again with start.htm.