If you are having a problem with SER5, *FIRST* read the SER5.TXT and SER5.HLP files to see if those tips help to solve your problem. If you still need help, please fill out this form completely and E-mail it to: Paul Hermann -or- Russell Gilbert Hardware -------- CPU: (I.E. 486 DX2-66) AMOUNT OF RAM: (I.E. 8MB) BRAND OF MODEM: (I.E. ZOOM 14.4 INTERNAL -or- NULL MODEM) COM PORT OF MODEM: (I.E. COM 2) IRQ OF MODEM: (I.E. IRQ 3) PORT ADDRESS OF MODEM: (I.E. PORT 0x3F8) UART TYPE: (I.E. 8250 or 16550) *NOTE* :The hardware information is to be exactly as the hardware is configured, and NOT a copy of the information in the SER5.CFG file. SOFTWARE -------- DOOM VERSION: (I.E. DOOM v 1.666) SER5.CFG: (Please attach your complete SR5.CFG file at this point) DESCRIPTION OF PROBLEM: (Please include as much detail as you can when reporting a problem. Include exactly what you did to cause the problem. If the problem can be reproduced on our end, it will be easier to diagnose.)