Product support

If you have any problems with VirtuaCD, please contact your supplier, quoting the following information:

  1. The version of VirtuaCD. This can be found in the ReadMe document supplied with the software.
  2. The base or evaluation licence code number. This can be found in the information window of CDtoHD and VirtuaCD.
  3. As complete a description of the problem as possible, including details of the CD-ROM title and the steps needed to reproduce the problem.
  4. The output from these commands:
    *cdfs:cddevices
    *devices
    

If you downloaded the product from the PEP Associates web site, you can send this information to virtuacd@pep-assoc.co.uk. Please note that we will acknowledge your email but we may not be able to provide a quick answer.

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Copyright © PEP Associates 1997
Last edited by webmaster@pep-assoc.co.uk on 2nd August 1997