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Quick Tips & Handheld PC Tricks

Security and the Handheld PC

Tips and hints on keeping your H/PC and its data safe and secure; from the Windows CE Forum on Computing Central (The Microsoft Network)

By Todd Ogasawara

The great thing about Handheld and Palm-size PCs is that because they are small and very portable, you can keep important data with you at all times. Unfortunately, this portability makes them easier to drop and damage, to misplace, or to have stolen. If this happens, you may lose valuable data, or worse -- have it fall into the wrong hands. Below is some advice on how to protect your PC Companion, and more importantly, how to protect the data on it.

Physical Security

If your H/PC or Palm PC easily slips into your pocket, it can easily slip out ¡ when you bend over to pick up something, when you sit down at a restaurant, when you get into a taxicab. You can leave it on your desk in a crowded office, go to lunch, come back and find it missing. You can pull it out, check on a phone number, make the call from a phone booth, and walk away from the phone booth and the Palm PC. In a crowded shopping center a skilled pickpocket can lift your wallet or H/PC without you even noticing it. Here are some tips to help avoid these unfortunate scenarios.  

Keep it with you all the time in a secure place. Most first generation H/PCs and some second generation H/PCs will fit in a man's coat or pants pocket, or a woman's purse. An H/PC can easily slip out of pants pockets when you sit down. You might want carry it in your inside coat pocket. If it's too snug there, get a carrying case with a shoulder strap or belt strap. Many padded carrying cases designed for cameras work as well as one specially designed for the H/PC. Recently, I ran into the problem of finding a carrying case for my new NEC MobilePro 700 (a mini-notebook form factor Windows CE 2.0 H/PC). None of the current H/PC or mini-notebook (Toshiba Libretto form factor) carrying cases fit the NEC. Fortunately, I found an Eagle Creek padded case (www.eaglecreek.com). It is designed to hold a video camera that fits the width of the NEC perfectly. In addition, it has a number of pockets to hold cables, spare batteries, and pens.
In your office or cubicle, you might also want to lock your H/PC in a drawer when you get up to go somewhere. It is probably better to carry it with you, get it out when you need it, and put it back in your pocket or purse.
Be consistent about where you keep your H/PC. When you're on the go, keep it in the same pocket; at the office, keep it in your pocket, in the data cradle, or locked in your drawer; at home leave it on the desk in your study or the nightstand by your bed. Consistency is the key. As soon as you start leaving your H/PC in unusual places, you'll forget where it is and walk away from it.
Don't leave it around on desktops, restaurant tables, or any unusual places.
Write down your system's serial number and store it in a safe place (a safe deposit box and/or money belt, for example). This will help you identify your system if it is recovered after theft or misplacement.
Make sure you have your name and phone number in the owner screen or tape a business card to the back of your H/PC or Palm PC. The words "$100 reward if returned to..." may help motivate people who find your H/PC to give you a call (see Screens below).
This one may be overkill. The Masterlock cable lock for notebook computers comes with a small postage stamp sized securing block. You could use this securing block and a cable with your H/PC. The HP 620LX has a built-in latching area for the Masterlock cable lock. You can find it by looking at the left rear area of your HP 620LX. However, it can be a challenge to find an object to secure the cable to though.

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Screen 1: The Owner Properties setup screen is accessed from the Owner icon in the Control Panel.  Fill in your contact information and make sure the Display Owner Identifaction box is checked.

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Screen 2: Select the Notes tab from the Owners Properties screen and fill in the desired reward information (or other message).  It works best if you use the spacebar to center the message in the text box.  Make sure you check the box labeled Display Owner Notes at Power On.

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Screen 3: Whenever you (or someone who finds your H/PC) presses the power On button, the contact and reward information is displayed.

Data Security

Far more valuable than the hardware you carry in your pocket is the data on it. If you damage or lose your H/PC, you can always plunk down some money and buy another one. That is not always the case with vital information. In addition, some of the information on your computer is for your eyes only (credit card numbers, PIN numbers, notes about important clients -- all sorts of things).

All the advice about physical security applies in this section. But data theft can occur without loosing your H/PC and without you knowing it. Someone can see important data on your screen or copy it over from your H/PC via infrared beaming or other methods. In addition, you can accidentally lose confidential or other data due to a variety of non-malicious causes, including battery failure (both main and backup batteries) or a software error that damages the file and data. You might even incorrectly enter a person's phone number or address. Here are a few ideas to you help you keep your data safe.

Both Windows CE 1.0 and Windows CE 2.0 let you set a power-on password. Whenever anyone presses the ON button, they must enter a password to access the system (from the Start menu select Settings/Control Panel/Password). Screen 3 above shows the Power On password box in the upper right of the screen below the date and time.
Windows CE 2.0 adds password protection for individual Pocket Word and Pocket Excel files (from Pocket Word select File/Password). Screen 4 shows the Password dialog box that pops up when you try to open a password-protected document. The trick is to remember the password you assign to each file. You may want to write them down and keep them somewhere safe or you may want to use the same password for all files.
Intelliant's DocSafe (www.intelliant.com) password protects any file and works on your H/PC as well as your desktop or notebook PC (see Screen 6).
My favorite Windows CE application for the past few months has been eWallet from Ilium Software (www.ilium.com). This application stores confidential data (passwords, PINs, credit card information, etc.) using a 40-bit encryption method. You access eWallet using a single password. eWallet displays your confidential data in a tree structure hierarchy (see screen 7), making it easy to navigate and use. It comes with a number of preset formats (credit card, calling card, etc.) as well as a free form card format. eWallet will automatically close down if left idle for a preset period, making it difficult to accidentally leave important information open on your H/PC. I use this great little application at least a couple of times each week.
Both Windows CE 1.0 and 2.0 let you synchronize your contact list, calendar, and task list with Microsoft Outlook or Schedule+ on your desktop PC. In addition, you can backup important files to your desktop PC. You should strongly consider backing up the two main Outlook files on your desktop PC's hard disk to some removable medium (disk or tape). The two files you want to find are most likely named mailbox.pst and mailbox.pab. The mailbox.pst file can be quite large if you tend to keep a lot of e-mail. You will have to close down any software that accesses these files (Outlook itself, or WinFAX Pro 8.0's Operator).
The Hewlett-Packard's 320LX, 360LX, and 620LX all have a bonus Control Panel application that lets you backup Information Manager (Calendar, Contacts, Tasks) and InBox data to a CompactFlash RAM card for safety. This lets you backup and restore without having to dock with a desktop or notebook PC.
dbFlash software (see Screen 8) can be used on any H/PC to perform a function similar to the Hewlett-Packard utility described above. (dbFlash is from Anyware Consulting, found at members.aol.com/anyware/wce/).
All H/PCs allow you to perform a complete system backup to a desktop or notebook PC using Windows CE Services (Screen 5). You should do this on a regular basis, but be aware that if you have to restore from this backup, you restore the complete system -- you can't pick and choose files to restore.
HPCVault (see Screen 9) extends Windows CE 1.0 and 2.0's backup/restore capability and allows you to restore specific files to either your H/PC or your desktop (HPCVault is from Anyware Consulting).
Almost all H/PCs support some kind of additional non-volatile storage cards (PC Card, CompactFlash, or Velo's proprietary memory cards). These cards are a great way to extend your H/PC's storage capabilities (more maps, information, text files, etc.), but they tend to have slower access times than your system RAM. A 15 or 16MB card now costs under $200 U.S. While more expensive than adding 16MB to your desktop PC, it is a relatively inexpensive way to add additional storage memory to your H/PC. These cards also provide a great backup medium when you are on the road. But if you use them to back up you data, you'll want to remove the card from the H/PC afterward and keep it somewhere else. If you keep it in the H/PC, and lose the H/PC, you lose the card and your backup.

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Screen 4: In addition to system-wide password protection, you can password protect individual Pocket Word and Pocket Excel documents.  Select the Password option from the File menu.  Whenever you try to open the document you will get this screen, requesting password.

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Screen 5: Protect your H/PC data by backing it up regularly.  Connect the H/PC to your desktop PC and activate Windows CE Services.  Then, from the Mobile Devices screen select the Back Up Now option from the Tools Menu.

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Screen 6: DocSafe lets you password protect any file and works on your H/PC as well as your desktop or notebook PC.

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Screen 7: eWallet stores confidential data (passwords, PIN's, credit card information, etc.) and lets you access it using a single password.  eWallet displays a list of your confidential data in a tree structure hierarchy (right side of screen) and the complete information of the selected item on the left.

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Screen 8: dbFlash lets you backup Calendar, Contacts, Tasks and InBox to a CompactFlash RAM card.  This lets you backup and restore without having to dock with a desktop or notebook PC.

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Screen 9: HPCVault operates from your desktop PC and lets you backup and restore specific files.

That's it! You have just read what I hope is a useful collection of hints and tips to help you protect your H/PC and its data. It is, however, not an exhaustive list. Please add your hints and tips on my WindowsCE. Tips_FAQs newsgroup.

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