Prerequisites / Service Details / FTP Client Requirements

1. Intel Confidential and below classified file transfer only.  If you are unsure of the data classification level, contact your Intel representative to determine this.

2. Files greater than 100MB are not allowed by anonymous users.

3. Files older than 24 hours will be automatically removed from the service without prior notification

4. Any FTP client that can support passive data connections (PASV FTP command) should be able to connect

   1. Microsoft Windows Internet Explorer (IE) Web browser

   2. Mozilla FileZilla, IPSwitch WS_FTP, CoreFTP are also FTP clients that can be used, but this service is not limited to just these clients.

   3. Microsoft Window's FTP command line program (FTP.exe) will NOT work with this service. This FTP client software does not currently support passive data connections that are required through Intel's network firewalls.

5. If there is a firewall between the FTP client and this Intel hosted service, the firewall must allow connections to ftp.intel.com over network port 21 (control channel) and network ports 36000-36200 (data channels)

How to Get Connected to ftp.intel.com

1. Install an FTP client if none installed yet
2. If required, configure any network firewall you are connecting through for network port 21 (control channel) and network ports 36000-36200 (data channels) to ftp.intel.com.  If you are using a proxy service, the requirement may not apply to you.  Intel users connecting from within Intel networks should not be required to use a proxy service.
3. Configure the FTP client to connect to ftp.intel.com using the following settings:
   1. Host/Server: ftp.intel.com (port 21)
   2. Mode/Connection Type: Normal FTP (unsecure), Explicit FTP/SSL (secure), Explicit FTP/TLS (secure), or FTPES (secure).
      * Note that Implicit FTPS is not supported.
      * Important note about security: To ensure that your file transfer kept confidential always encrypt your files before upload.
   3. Username: anonymous
   4. Password: <your email address>
   5. Choose to use Passive (PASV) Data Connections (NOTE: this may be a command that you need to set after connecting)

Internet Explorer v8

1. Point your Web browser to ftp://ftp.intel.com
2. Select View->FTP Site in Windows Explorer from your Web browser menu bar. Expect Windows Explorer to open with the Pub folder visible. This step is important because within IE 8, you are unable to upload and will immediately see a disconnect if you browse into the /pub/outgoing folder within the Web browser.  If you do not see this View menu option, see the End User Troubleshooting Guide for steps to enable it.
3. Browse into the Pub folder using the new instance of Windows Explorer
4. Browse into the Outgoing folder. You will expect an error popup indicating Access Denied. This is expected as the Web browser is trying to list the files from this folder which is denied (blind drop). After clicking OK to the error prompt, you should see a blank folder with no files.
5. Copy your file(s) to the blank folder (ftp.intel.com/Pub/Outgoing/). You may see the files (their icons) as soon as they are copied; however, if you refresh your screen they will disappear as expected because listing file is not permitted.
6. Now your file can be downloaded by the external Trading Entity with the full address ftp://ftp.intel.com/pub/outgoing/<your file name> . For example, if an Intel Employee dropped myfile.txt into the outgoing folder, the full path that an external would use to download it would be ftp://ftp.intel.com/pub/outgoing/myfile.txt

1. Point your Web browser to ftp://ftp.intel.com/incoming/<file name expected>. For example, if an external user dropped myfile.txt into the incoming folder, the full path that an Intel Employee would use to download it while connected to Intel's network would be ftp://ftp.intel.com/pub/incoming/myfile.txt

1. All "incoming" and "outgoing" folders do not allow directory listing of files. When trying to list files from these folders, you may see an access denied error or unable to connect to site error. Most FTP client GUI tools will automatically try to list files when you traverse a file structure regardless of whether you want to see files in the folders or not. Please expect these errors when using the GUI tools when viewing, downloading, or uploading files in each of the "incoming" and "outgoing" folders.  More information on this can be found in the End User Troubleshooting Guide.

FileZilla v3.3.1

1. Login to your FTP Client
   1. Host/Server: ftp.intel.com (port 21)
   2. Mode/Server Type: "FTP - File Transfer Protocol" (unsecure) or "FTPES - FTP over Explicit TLS/SSL" (secure).
      * "FTPS - FTP over implicit TLS/SSL" is not supported.
      * Important note about security: To ensure that your file transfer kept confidential always encrypt your files before upload.
   3. Username: anonymous
   4. Password: <your email address>
2. If you are connecting with the FTPES - FTP over Explicit TLS/SSL, you may be prompted to accept Intel's security certificate that is used to encrypt data over the network.  Choose to Accept.
3. Once you have a successful login, on the menu bar select Transfer > Manual Transfer
4. Another screen will pop up allowing you to upload and download files
5. On the pop up screen in the Transfer Direction session select the radio button "Upload"
6. Under the Local file session, select the Browse button to select the file you want to upload to the TE
7. Then under the Remote file section, in the Remote Path field write ex:/pub/outgoing/ then in the File field write the name of the file such as <remote file name> that you are uploading to the remote path.
8. Next select the check box "Start transfer immediately" at the bottom of the pop up screen
9. Finally, select the Ok button.
10. Now your file has been transferred to the TE.
11. At the bottom of the file client you can view if the file was successfully transferred in the successful transfer tab

1. Login to your FTP Client
   1. Host/Server: ftp.intel.com (port 21)
   2. Mode/Server Type: This can be either "FTP - File Transfer Protocol" (unsecure) or "FTPES - FTP over Explicit TLS/SSL" (secure).
      * "FTPS - FTP over implicit TLS/SSL" is not supported.
      * Important note about security: To ensure that your file transfer kept confidential always encrypt your files before upload.
   3. Username: anonymous
   4. Password:  <your email address>
2. If you are connecting with the FTPES - FTP over Explicit TLS/SSL, you may be prompted to accept Intel's security certificate that is used to encrypt data over the network.  Choose to Accept.
3. Once you have a successful login, on the menu bar select Transfer > Manual Transfer
4. On the pop up screen in the Transfer Direction session select the radio button "Download"
5. Then under the Remote file section, in the Remote Path field write ex:/pub/incoming/ then in the File field write the name of the file such as <remote file name> that you are ready to download from the remote path.
6. Under the Local file session, select the Browse button to select where you want the file to be downloaded from the TE
7. Next select the check box "Start transfer immediately" at the bottom of the pop up screen
8. Finally, select the Ok button.
9. Now your file has been downloaded from the TE.
10. At the bottom of the file client you can view if the file downloaded successfully and completely in the successful transfer tab

1. All "incoming" and "outgoing" folders do not allow directory listing of files. When trying to list files from these folders, you may see an access denied error or unable to connect to site error. Most FTP client GUI tools will automatically try to list files when you traverse a file structure regardless of whether you want to see files in the folders or not. Please expect these errors when using the GUI tools when viewing, downloading, or uploading files in each of the "incoming" and "outgoing" folders.  More information on this can be found in the End User Troubleshooting Guide
2. To determine whether a file upload was successful, review the FTP log for the commands used by the GUI tool (e.g. after "STOR myfile.txt" command you should expect to see "Response: 226 Transfer complete"). This is because you will not be able to view the file listing of the folder you uploaded the file to.
   

Intel EC Environment

1. Login to your FTP Client or FTP Explicit TLS/SSL client
   1. Host name: ftp.intel.com (port 21)
   2. Username: anonymous
   3. Password: <your email address>
2. Change directory to the pub folder (cd pub)
3. Use the get command to get a file from the Incoming folder and specify the local file name that you want to save the file as. Note that in Intel's EC environment a special syntax is used for this: get incoming\\[your file name] [local file name]. For example, to get a file named "myfile.dat" you would use this command: get incoming\\myfile.dat myfile.dat