Copyright: Copyright EICON Technology Corporation, 1995-1996.
Citation: (c) DIVA for Windows 95 Help


Contents
DIVA for Windows 95

IOC certification (North America)

DIVA for Windows 95 is compatible to ISDN lines provisioned with IOC “EZ-ISDN 1”, “M” and compliant  with IOC “S”. Thus when you order ISDN access from your telecommunication company, order a line that is compliant with one of these standards.

Installation

DIVA/PCM and DIVA Pro PC-Card (PCMCIA)

DIVA Pro and DIVA Piccola

DIVA 2.0 and DIVA Pro 2.0 PCI Adapter

MAESTRA

DIVA ISA adapter

Hardware installation: DIVA

Active ISDN adapter (SXn, SCOM)

Hardware installation: SXn, SCOM

ISDN settings

Troubleshooting

Creating a LOG-file

Creating a trace-file

Removing DIVA for Windows 95


DIVA/PCM and DIVA Pro PC-Card

The DIVA PCMCIA card can be inserted in the PCMCIA slot while the computer is operating. The Microsoft Windows 95 Plug & Play mechanism detects the new card immediately and enables installation to be initiated. Once the drive has been confirmed, usually from a driver disk supplied by the hardware manufacturer the drivers are installed and the “ISDN Settings” dialog is opened.

Make sure that the Windows 95 PCMCIA Services have been installed.

1.	Insert the DIVA PCMCIA card into a PCMCIA slot. The Plug & Play capability of Windows 95 immediately detects the newly inserted card and guides you through the driver installation.

2.	Select Driver from disk provided by hardware manufacturer and confirm with OK.

3.	Insert the disk DIVA for Windows 95 - Setup or name the directory in which the files are located.

4.	After the DIVA PCMCIA card has been installed  the ISDN Settings page is opened. Select the ISDN protocol  used by your ISDN line and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDS you will be required to enter them later in the installation process.

5.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems you wish to have.

6.	Upon completion of the DIVA for Windows 95 installation wizard, the Microsoft Windows 95 ISDN configuration wizard will appear enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

7.	Insert the appropriate DIVA for Windows 95 disk  when prompted.

8.	After the installation of software components is complete, re-boot your computer.


DIVA Pro and DIVA Piccola

DIVA Pro and DIVA Piccola are installed in any vacant ISA slot with the computer switched off. No hardware adjustments need be carried out. The Microsoft Windows 95 Plug & Play mechanism detects the new card and when the computer is switched on again installation will be started. Once the drive has been confirmed, usually from a driver disk supplied by the hardware manufacturer, the drivers are installed and the “ISDN Settings” dialog is opened.

1.	Fit the DIVA card in a vacant ISA slot. Start the computer.

2.	Insert the disk DIVA for Windows 95  - Setup or name the directory in which the files are located.

3.	Select Driver from disk provided by hardware manufacturer and confirm with OK.

4.	After the DIVA card has been installed  the ISDN Settings page is opened. Select the ISDN protocol used by your ISDN line and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDS you will be required to enter them later in the installation process.

5.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems you wish to have.

6.	Upon completion of the DIVA for Windows 95 installation wizard, the Microsoft Windows 95 ISDN Configuration wizard will appear enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

7.	After the installation of software components is complete, re-boot your computer.


DIVA 2.0 and DIVA Pro 2.0 PCI adapter

DIVA Pro 2.0 PCI and DIVA 2.0 PCI are installed in any vacant PCI slot with the computer switched off. No hardware adjustments need be carried out. The Microsoft Windows 95 Plug & Play mechanism detects the new card and when the computer is switched on again installation will be started. Once the drive has been confirmed, usually from a driver disk supplied by the hardware manufacturer, the drivers are installed and the “ISDN Settings” dialog is opened.

1.	Fit the DIVA card in a vacant PCI slot. Start the computer.

2.	Insert the disk DIVA for Windows 95 - Setup or name the directory in which the files are located.

3.	Select Driver from disk provided by hardware manufacturer and confirm with OK.

4.	After the DIVA card has been installed  the ISDN Settings page is opened. Select the ISDN protocol that your  ISDN line uses and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDS you will be required to enter them later in the installation process.

5.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems you wish to have.

6.	Upon completion of the DIVA for Windows 95 installation wizard, the Microsoft Windows 95 ISDN Configuration wizard will appear enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

7.	After the installation of software components is complete, re-boot your computer.


MAESTRA

Install the MAESTRA in any vacant ISA slot with the computer switched off. No hardware adjustments need be carried out. The Microsoft Windows 95 Plug & Play mechanism detects the new card and when the computer is switched on again installation will be started. Once the drive has been confirmed, usually from a driver disk supplied by the hardware manufacturer, the drivers are installed and the “ISDN Settings” dialog is opened.

1.	Fit the MAESTRA card in a vacant ISA slot. Start the computer.

2.	Insert the disk DIVA for Windows 95 - Setup or name the directory in which the files are located.

3.	Select Driver from disk provided by hardware manufacturer and confirm with OK.

4.	After the MAESTRA card has been installed  the ISDN Settings page is opened. Select the ISDN protocol used by your ISDN line and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDS you will be required to enter them later in the installation process.

5.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems you wish to have.

6.	Upon completion of the DIVA for Windows 95 installation wizard, the Microsoft Windows 95 ISDN Configuration wizard will appear enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

7.	After the installation of software components is complete, re-boot your computer.


DIVA
DIVA ISA adapter

Before installing the DIVA ISA card  the hardware must be configured.

After the card has been fitted and the computer switched on, a new network card needs to be added in the Microsoft Windows 95 System Control.  By selecting Disk and specifying the drive-name, the driver for the card is presented. After selection and confirmation of the DIVA ISA card, the required files are copied. The ISDN settings must then be confirmed, the I/O port set and an available interrupt specified. The parameters already used by the system are flagged to facilitate selection.

1.	Consult the Windows 95 Device Manager about available I/O ports and interrupts for the hardware configuration.

2.	In the Control Panel, click  Network.

3.	In the Network panel, click Add.

4.	Select Adapter and click Add.

5.	In Select Network adapters click Have Disk.

6.	Indicate the drive containing your DIVA for Windows 95 - Setup disk, and click OK.

7.	Select  the ISA version of the DIVA card and click OK.

8.	Click OK to exit  Network . You are then presented with the Diva adapter driver Properties panel  Resources  dialog is opened, in which interrupt and I/O port are set.

9.	After confirmation the dialog ISDN Settings  is opened automatically. Select the ISDN protocol used by your ISDN line and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDS you will be required to enter them later in the installation process.

10.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems  you wish to have.

11.	Upon completion of the DIVA for Windows 95 installation wizard, the Windows 95 ISDN Configuration wizard will appear  enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

12.	After the installation of software components is complete, re-boot your computer.


Hardware
Hardware installation: DIVA

DIVA for Windows 95  supports the DIVA ISA card. The following special features should be noted:

Before the DIVA card is inserted into your machine an available I/O port must be set on the card. The DIVA is shipped with the I/O address set to 240h. You only need to change this value if it is being used by another card in the PC.  If this port is in use, the port can be changed on the card using DIP switches. The Microsoft Windows 95 Device Manager provides a good overview of the interrupts and I/O ports in use.

Instructions (summary):

1.	Open Control Panel.

2.	Click System

3.	Click Device Manager

4.	Click Properties

5.	Click Input/output (I/O)

6.	Check if port 240 is being used by another device. If this is the case, another can be substituted on card via the dip switch

To see the switch settings supported, click on the figure.

The interrupt is not set on the card. It can be specified when the software is installed. The DIVA card supports interrupts 2/9, 3, 4, 10, 11 and 12.


S Adapter
Active ISDN adapter (SXn, SCOM)

Before installing the active ISDN card SXn or SCOM, the hardware must be configured.

After the card has been fitted and the computer switched on, a new network card needs to be added in the Microsoft Windows 95 System Control.  By selecting Disk and specifying the drive-name, the driver for the card is presented. After selection and confirmation of the SXn or SCOM card, the required files are copied. The ISDN attributes must then be confirmed and the set memory address and interrupt specified. The parameters already used by the system are flagged to facilitate selection.

1.	Consult the Windows 95 Device Manager about available memory address and interrupt for the hardware configuration.

2.	In the Control Panel, click  Network.

3.	In the Network panel, click Add.

4.	Select Adapter and click Add.

5.	In Select Network adapters click Have Disk.

6.	Indicate the drive containing your DIVA for Windows 95 - Setup disk, and click OK.

7.	Select  the ISDN adapter installed and click OK.

8.	Click OK to exit  Network . You are then presented with the ISDN adapter driver Properties panel  Resources dialog is opened, in which interrupt and memory address are set.

9.	After confirmation the dialog ISDN Settings  is opened automatically. Select the ISDN protocol used by your ISDN line and click OK.

IMPORTANT: The SPID section is greyed out in this box. If your protocol requires SPIDs you will be required to enter them later in the installation process.

10.	The DIVA for Windows 95 installation wizard will then appear. Follow the wizard to install the virtual TAPI modems  you wish to have.

11.	Upon completion of the DIVA for Windows 95 installation wizard, the Windows 95 ISDN Configuration wizard will appear  enabling you to install the WAN Miniport. It is within this installation that you will be prompted for your ISDN number and SPID numbers.

12.	After the installation of software components is complete, re-boot your computer.


Hardware installation: SXn, SCOM

The following special features should be noted:

Before the SXn or SCOM card is fitted an available memory address and Interrupt must be set on the card. The card is shipped with the  memory address D0000 and Interrupt 3.You only need to change these values if they are being used by another card in the PC. If this port is in use, the port can be changed on the card using DIP switches and jumper. The Microsoft Windows 95 Device Manager provides a good overview of the interrupts and memory addresses in use.

Instructions (summary):

1.	Open Control Panel.

2.	Click System

3.	Click Device Manager

4.	Click Properties

5.	Click memory

6.	Check if adress D0000 and Interrupt 3 is being used by another device. If this is the case, another can be substituted on card via the dip switch and jumper

To see the switch settings supported, click on the figure.

The interrupt is not set on the card. It can be specified when the software is installed. The SXn and SCOM cards supports interrupts 2/9, 3, 4, 5, 7, 10, 11 and 12.


ISDN settings

DIVA for Windows 95 needs information about your ISDN line. During installation the ISDN Settings dialog is opened automatically. If necessary, the ISDN properties can be changed later. They can be accessed in the Network page under properties of the DIVA adapter.

1.	Open the Control Panel and choose the Network icon.

2.	Select the ISDN adapter and click on the Properties button.

3.	Choose the ISDN Settings tab and change the ISDN settings as required.

4.	Click on OK and re-boot the computer when prompted to do so.


Creating a LOG-file

Error-detection is carried out by the Maintenance Driver. All DIVA for Windows 95 drivers can write messages to the Maintenance Driver in the Windows 95 system core.

The program DILOG.EXE is a utility which allows you to view this activity record. To start DILOG, open a DOSBOX from the Windows directory issue the following command:

DILOG [filename | - ]

Parameter Description

filename:

Name and directory of the log file where the trace information is written. The log file is an ordinary DOS text file which contains the contents of the trace record.

The file can be read with any text editor.

- :

Specifying a “-” instead of a filename causes the trace information to be displayed on the screen. In this case the trace continues indefinitely with new events shown on the screen as they occur. The utility can be terminated with any keystroke.

For active boards, use XLOG.EXE in order to retrieve debug information from adapter memory. Specify the memory address used for your adapter board as first parameter.

Syntax: XLOG <Mem> filename

For the MAESTRA ISDN adapter, use MXLOG.EXE. Specify the I/O address used with your MAESTRA here.

Syntax: MXLOG <I/O Adr> filename

Structure of the LOG-file

One line is provided per event. For time-analysis purposes each line begins with the time-difference since the Maintenance Driver was started. The line has the following structure:

hour:second:millisecond	event | error

Detecting loading errors

The first section of the LOG-file contains the drivers’ loading operation. Here it is possible to see if  the card can be accessed and which drivers are loaded.

Errors in call set-up

Providing the card-drivers have been loaded correctly,  call set-up can be initiated with an application. If a connection is not established, error-analysis can also be implemented through DILOG. Each attempt to connect is terminated with a status-report (Cause). This value will be found in the following line:

hangup: Q931= xx( yy)

The following reports are valid for yy:

00	No cause

normal events

81	Unallocated (unassigned) number

82	No route to specified transit network

83	No route to destination

86	Channel unacceptable

87	Call awarded and being delivered in an established channel

90	Normal call clearing

91	User busy

92	No user responding

93	No answer from user (user alerted)

95	Call rejected

96	Number changed

9A	Non-selected user clearing

9B	Destination out of order

9C	Invalid number format

9D	Facility rejected

9E	Response to STATUS ENQUIRY

9F	Normal, unspecified

resource unavailable

A2	No circuit/channel available

A6	Network out of order

A9	Temporary failure

AA	Switching equipment congestion

AB	Access information discarded

AC	Requested circuit/ channel not available

AF	Resources unavailable, unspecified

service or option not available

B1	Quality of service unavailable

B2	Requested facility not subscribed

B9	Bearer capability not authorized

BA	Bearer capability not presently available

BF	Service or option not available, unspecified

service or option not implemented

C1	Bearer capability not implemented

C2	Channel type not implemented

C5	Requested facility not implemented

C6	Only restricted digital information bearer capability is available

CF	Service or option not implemented, unspecified

invalid message

D1	Invalid call reference value

D2	Identified channel does not exist

D3	A suspended call exists, but this call identity does not

D4	Call identity in use

D5	No call suspended

D6	Call having the requested call identity has been cleared

D8	Incompatible destination

DB	Invalid transit network selection

DF	Invalid message, unspecified

protocol error

E0	Mandatory information element is missing

E1	Message type non-existent or not implemented

E2	Message not compatible with call state or message type non-existent or not implemented

E3	Information element non-existent or not implemented

E4	Invalid information element contents

E5	Message not compatible with call state

E6	Recovery on timer expiry

EF	Protocol error, unspecified

Interworking

FF	Interworking, unspecified


Creating a trace-file

The DiTrace logging facility provides for enhanced trace functionality. It interacts with a new DIMAINT maintenance driver which supports both DILOG and DiTrace. DiTrace allows for the creation of  extensive trace files, allows you to specify debug masks for the information to be retrieved and gives real time event information. Also, PPP traffic is monitored and logged as plain text.

DiTrace can display retrieved debug information directly on screen or can be saved as a binary, non-readable file in order to analyse it later. The following screen output displays the information on screen:

DiTrace -p

The command

DiTrace -l -p -o log

saves the information in the file named log.3,  which may be converted later through the

DiTrace -i log.3 > log.txt

into a readable text file.

DiTrace uses the following options:

DiTrace -l

The option -l lists all drivers currently registered and displays the time they registered at system boot.

usage:

DiTrace numbers registring drivers for further identification. The debug interface allows the drivers to classify their debug information. You can then specify which debug information you need and prevent unnecessary debug output already in the driver.

DiTrace -p

poll debug driver continuously

usage:

When this option is specified, DiTrace polls for debug information in intervals of two seconds until it is stopped through ‘^C’.

DiTrace -o [<output_file>]

file for raw debug data output

usage:

Through -o  retrieved debug information is saved in an output file with a .3 extension. Existing files with the same output file name are renamed with .2 , .1 and .0. This enables you to have a debug file history of four files with the .3 extension being the latest trace and the .0 being the oldest.

eg:

DiTrace -o log

This saves the trace with the file name  log.3. Saving another  trace with this name  will rename this trace to log.2

DiTrace -i [<debug_file>]

interpret input <file> or 'stdin'

usage:

The information contained in the outputfile (-o option) is binary and not readable.  The -i option will enable you to transfer the file into a readable text file. You can then retreive the information through any text editor.

eg:

DiTrace -i log.3 > log.txt

This transfers the example trace from above with the name log.3 and transfers it to a readable text file with the file name log.txt


Deinstallation
Removing DIVA for Windows 95

Follow these steps to remove DIVA for Windows 95:

1.	Click the Network icon in Control Panel

2.	Select: the Eicon card  from the list of currently installed network adapters and click Remove.

3.	Select:  the Eicon WAN Miniport  from the list of currently installed network adapters and click Remove.

4.	Select: the Eicon ISDN Interface Protocol  from the list of currently installed protocols and click Remove.

5.	Click OK.

6.	When prompted to shut down the computer click yes.


Protocol

Specifies the D-channel protocol used with your ISDN line. If you are unsure of the D-channel protocol used for your ISDN line, please contact your telephone company for information.


SPID

Only applies to basic rate adapter cards configured to use the ISDN protocols National ISDN 1 (NI1) or AT&T (5ESS & Custom).

Specifies the SPIDs (Service Profile Identification Numbers) that the driver uses to communicate with the ISDN switch.

Depending on the switch type you are connected to, the telephone company assigns one or two SPIDs for the ISDN line. These SPID numbers are entered here. For the proper SPID values, refer to the documentation provided when you ordered your ISDN line, or contact your telephone company.


Terminal endpoint identifier (TEI)

The ISDN basic access can be designed as a bus for up to 8 devices simultaneously or for one device exclusively as system connection-point. The TEI value enables data in the ISDN control-channel to be assigned for the logical connection between ISDN network terminal (NT) and ISDN device.

With the parameter TEI the ISDN card can be (automatically) configured for automatic issue of the TEI value or a fixed value can be assigned to it.

TEI	Meaning

0	for point-to-point connections

1-63	for devices with preset TEI

64-126	for devices (automatically) requesting a TEI from the NT

127	for broadcast2 messages

In the “ISDN Settings” dialog only the values 0 to 63 can be set.

Standard setting is: automatic


D-channel connection

This setting controls the type of ISDN control-channel connection..

On Demand: The control-channel connection  is maintained only while there is a connection to a remote site.

No Disconnect: The control-channel connection is not cleared again after the first call to a remote site.

Permanent: The connection between ISDN network terminal (NT) and ISDN device is set up immediately and maintained.


I/O port settings

The following table lists the 16 possible I/O settings.

I/O port	Switch 1	Switch 2	Switch 3	Switch 4
200	on	on	on	on
220	on	on	on	off
240	on	on	off	on
260	on	on	off	off
280	on	off	on	on
2A0	on	off	on	off
2C0	on	off	off	on
2E0	on	off	off	off
300	off	on	on	on
320	off	on	on	off
340	off	on	off	on
360	off	on	off	off
380	off	off	on	on
3A0	off	off	on	off
3C0	off	off	off	on
3E0	off	off	off	off
(Standard setting is shown in italics.)


Memory address settings

The usual settings are:

Adresse	Switch 3	Switch 4	Switch 5	Switch 6
C0000	on	on	on	on
C2000	off	on	on	on
C4000	on	off	on	on
C6000	off	off	on	on
C8000	on	on	off	on
CA000	off	on	off	on
CC000	on	off	off	on
CE000	off	off	off	on
D0000	on	on	on	off
D2000	off	on	on	off
D4000	on	off	on	off
D6000	off	off	on	off
D8000	on	on	off	off
DA000	off	on	off	off
DC000	on	off	off	off
DE000	off	off	off	off
(Standard setting is shown in italics)