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Terminal Server License Service May Not Start on 2/29/2000


The information in this article applies to:
  • Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition


SYMPTOMS

When you attempt to start the Licensing service on your computer running Windows NT 4.0, Terminal Server Edition, on February 29, 2000, the service may not start. An error message is written to the Event Viewer System log. Note that this problem does not prevent your computer from connecting to the terminal server. However, the license service is not able to track new clients that have not already obtained a license until the Licensing service is started.


RESOLUTION

A supported software update that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0, Terminal Server Edition service pack that contains this software update.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the software update. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this software update should have the following file attributes or later:
   Date       Time     Size      File name     Platform
   -------------------------------------------------------------
   07/01/99   06:27p   165,648   Lserver.exe   x86
   07/01/99   06:32p   205,584   Lserver.exe   Alpha 
This software update has been posted to the following Internet location as Licfixi.exe (x86) and Licfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40tse/Hotfixes-PostSP4/Y2K/License-fix/


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: tse wts

Keywords          : kbtool ntsp kbbug4.00 kbfix4.00 
Version           : winnt:4.0,4.0 SP4
Platform          : winnt 
Issue type        : kbbug 


Last Reviewed: August 30, 1999
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