XADM: Store Crash When IMAP Append Is Aborted on 100 MB Network |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
If an Internet Message Access Protocol version 4 (IMAP4) Append command
from a client is aborted on a 100-MB network without waiting for the Server
Response, an access violation error may occur in the information store.
CAUSE
The information store loses a connection endpoint, and cleans up properly.
However, the Append function in IMAP does not know this, and tries to
access a member function of the encapsulating net connection class. Because
that instance is not valid, the information store gets an access violation.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Information Store
File Name Version
-----------------------
Gapi32.dll 5.5.2445.0
Mdbmsg.dll 5.5.2445.0
Store.exe 5.5.2445.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
