XADM: Outlook Web Access Cannot Resolve Name if First Character of Trailing Byte is 0x00 on UNICODE |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
Outlook Web Access may not resolve a recipient name if the first character
of trailing byte is '0x00' on UNICODE (like 0x5800, 0x4e00, 0x5200). This
symptom depends on only the first wide character. No matter what character
length of recipient name, this phenomenon occurs.
CAUSE
Outlook Web Access converts Recipient's name to UNICODE. But Exchange
Server mishandles the recipient name when the first UNICODE trailing bytes
is 0x00.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: MAPI
File Name Version
-----------------------
Mapi32.dll 5.5.2430.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Additional query words:
ambiguous name resolution smtp
Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
