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XADM: Per-Entity MTA Counters Not Working After Upgrade

The information in this article applies to:

Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

When you use Performance Monitor to monitor the throughput of a system, the following counters do not work when you upgrade a server from Exchange Server version 4.0:

Receive msgs/sec

Send msgs/sec

Receive bytes/sec

Send bytes/sec

CAUSE

This issue is caused by a bug introduced in the message transfer agent (MTA) in versions 5.0 and 5.5.

RESOLUTION

Exchange Server 5.5

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent

   File Name      Version
   -------------------------
   Dbserver.sch   5.5.2331.0
   Dcprods.cat    5.5.2331.0
   Ems_rid.dll    5.5.2331.0
   Emsmta.exe     5.5.2331.0
   Info4log.cfg   5.5.2331.0
   Infodlog.cfg   5.5.2331.0
   Infollog.cfg   5.5.2331.0
   Infotlog.cfg   5.5.2331.0
   Mtacheck.exe   5.5.2331.0
   Mtamsg.dll     5.5.2331.0
   P2.xv2         5.5.2331.0
   X400om.dll     5.5.2331.0
   X400omv1.dll   5.5.2331.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 5.0 and 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords          : exc55sp2fix XADM 
Version           : 5.0 5.5
Platform          : winnt 
Issue type        : kbbug