XADM: NDR When Message Is Routed Between Multiple Connectors |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
If you send a message through a connector on a Microsoft Exchange Server
computer, and the message is routed through another connector to reach one
or more recipients, you may receive a non-delivery report (NDR). For
example, if you send a message through the Internet Mail Service, and the
message is routed through the Exchange Connector for Lotus cc:Mail to reach
one or more cc:Mail recipients, you may receive an NDR. This problem can
also occur with the Exchange PROFS Connector, Exchange Notes Connector, and
Exchange SNADS Connector.
However, if the message is also sent to a user on the Microsoft Exchange
Server computer, and that user replies to all the original recipients, the
reply is successfully sent to the recipient on the foreign system.
CAUSE
This problem occurs when the information store does not set the Internet
message ID (PR_INTERNET_MESSAGE_ID property) correctly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Information Store
File Name Version
-----------------------
Mdbmsg.dll 5.5.2395.0
Store.exe 5.5.2395.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.
Keywords : exc55sp2fix XADM
Version : WINDOWS:5.5
Platform : winnt
Issue type : kbbug
