XADM: Cannot Stop Information Store from a Command Prompt |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
When you attempt to stop the information store from a command prompt by
typing net stop msexchangeis, and then pressing
ENTER, the following error message may appear:
The service cannot be controlled in its present state.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Information Store
File Name Version
-----------------------
Mdbmsg.dll 5.5.2367.0
Store.exe 5.5.2367.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.
Additional query words:
imap4
Keywords : exc55sp2fix XADM
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
