XADM: Eseutil Fails with JetDuplicateKey Error |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
When you run Eseutil /p on a corrupted database, the utility fails to
complete with a Jet_errKeyDuplicate error.
CAUSE
There is a page in the database where the nodes are out of order and
duplicated. Eseutil does not detect this and try to incorporate the page
into the database during repair. The database in question was corrupted by
a faulty RAID Array writing bad data over a period of time. This causes
node shuffling and key duplication that is undetected by Eseutil.exe
reporting as Jet_errKeyDuplicate error.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Additional query words:
-1605 Jet_errKeyDuplicate
Keywords : exc55sp2fix exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug
