XWEB: Error Msg: Unable to Delete Message After Exceeding Storage Limit Using OWA |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
-
Microsoft Outlook Web Access, version 5.5
SYMPTOMS
When you have exceeded your mailbox storage limit, you cannot delete any
items using Outlook Web Access (OWA). The following error message appears
when you attempt to delete an item after you have exceeded your mailbox
storage limit with Exchange Server 5.5:
"Unable to delete message"
This error message was changed in Exchange 5.5 SP1 to the following:
"Unable to delete item"
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
S E R V P A C K
MORE INFORMATION
This problem does not occur if you use any other messaging client, such as
Outlook Express, Outlook, or other MAPI clients. Note that items currently
stored in the Deleted Items folder can be deleted as expected.
Keywords : XWEB
Version : 5.5
Platform : winnt
Issue type : kbbug
