XADM: Message Class Changed during Forward from Public Folder |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
A public folder is set up with a Folder Assistant rule that specifies that
mail be forwarded (with the "Leave message intact" method) to another
mailbox or folder. A post with a message class of IPM.Post or
IPM.Post.<Custom Name> (where <Custom Name> is a user-defined form name),
is changed to IPM.Note when received. This causes the standard message form
to be displayed for the message, instead of the Post form (or custom Post
form).
CAUSE
A logic error changes the message class for messages that are forwarded
with the "Leave message intact" method.
RESOLUTION
Exchange Server 5.0
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Microsoft Exchange Server version 5.0 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes
or later:
Component: Information Store
File Name Version
------------------------
Store.exe 5.0.1461.30
Mdbmsg.dll 5.0.1461.30
This fix has been posted to the following Internet location:
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/
Exchange Server 5.5
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Information Store
File Name Version
-----------------------
Store.exe 5.5.2428.0
Mdbmsg.dll 5.5.2428.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5. This problem was first corrected in Exchange Server
5.5 Service Pack 2.
Additional query words:
Design Outlook Forms Publish POST
Keywords : exc55sp2fix
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug
