XADM: Messages Left After Deleting Mailbox with Directory Import |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
If you delete a mailbox by performing a directory import with an import
file, one or more messages addressed to that recipient may remain in the
information store on the Microsoft Exchange Server computer. If you create
the mailbox again, and then the recipient logs on to an e-mail client, the
messages appear in the e-mail client.
This behavior does not occur if you delete the mailbox from the Exchange
Administrator program. If you delete the mailbox from the Administrator
program, all messages addressed to recipient are removed from the
information store.
CAUSE
When you modify or delete an object by performing a directory import, the
object attributes required to perform the operation are the only attributes
that are obtained from the directory. The attributes that are obtained when
you delete an object do not include the Home-MDB attribute, which is
required to remove messages addressed to that recipient from the
information store.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information about obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
S E R V P A C K
Additional query words:
resource usage
Keywords : XADM
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
