XCON: Interop Issue with Lowercase PAB Addresses & Softswitch LMS |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
When connecting Microsoft Exchange Server to Softswitch LMS through a
Microsoft Mail Connector, you may experience the following problem:
If an Exchange user sends a message to two Microsoft Mail addresses in
lowercase characters created in his or her personal address book, this can
cause the Softswitch LMS server to fail to deliver the message to one of
the recipients.
This occurs when both the To: and Cc: fields are filled. The recipient in
the To: field receives the message, but not the recipient in the Cc: field.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Exchange Server version
5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Microsoft has confirmed this to be a problem in Exchange Server version
5.5. This problem was first corrected in Exchange Server 5.5 Service Pack
2.
MORE INFORMATION
The problem may also appear when Exchange users reply to such lowercase
Microsoft Mail addresses. The problem does not occur with uppercase
characters. The problem does not occur if the lowercase-character addresses
are present in the Exchange global address list.
Keywords : kbusage exc55sp2fix kbbug5.00 XCON kbbug5.50
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug
