XWEB: Some MHTML and HTML Messages Are Not Displayed Correctly |
The information in this article applies to:
-
Microsoft Outlook Web Access, version 5.5
SYMPTOMS
Messages may not display correctly when you use Microsoft Outlook Web
Access (OWA) to open the following types of messages:
- Multipurpose Internet Mail Extensions Hypertext Markup Language (MHTML)
messages in which pictures or other objects have been inserted. The
objects are displayed as attachments instead of being displayed in the
message.
- Hypertext Markup Language (HTML) messages that contain relative links.
These messages are not displayed correctly even if the BASE element is
properly defined in the HTML header.
CAUSE
These problems occur for the following reasons:
- MHTML messages that contain pictures or other inserted objects are not
displayed properly because the message is not correctly converted to
Rich Text Format (RTF).
- HTML messages that contain relative links are not displayed correctly
because the HTML header is not maintained when the message is opened in
OWA. The HTML header contains the BASE element, which is necessary for a
relative link to function properly.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information about obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
S E R V P A C K
Additional query words:
Keywords : XWEB
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
