XADM: NDR After Information Store Stops Unexpectedly |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
If you send a message and then the information store stops unexpectedly
before the message has been delivered, you may receive a non-delivery
report (NDR).
CAUSE
When a Microsoft Exchange Server computer is unable to deliver a message
because of a transient system failure, it may attempt to deliver the
message again, or you may receive an NDR. If the server determines that the
problem is temporary, it attempts to deliver the message again. If the
server determines that the problem is permanent, it does not attempt to
deliver the message again and you receive an NDR.
The information store contains a list of problems that the server should
consider temporary. If the specific circumstances under which the
information store stops unexpectedly are not in this list, the server does
not attempt to deliver the message again and you receive an NDR.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information about obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
S E R V P A C K
Keywords : kbusage XADM kbbug5.50
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
