XFOR: Message from Notes to Exchange Gets Stuck in Exchange |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
When you send a message from Notes to Exchange via the Exchange Notes
Connector, the message may get stuck in the Exchange.box database. The
message that fails is usually from the Notes News Service. When the
Exchange Notes Connector can not convert the message, the connector shuts
down and the Connector Admin Process Manager shows the process with a gray
icon rather than a green one. Once this message is stuck, it must be
removed before mail can flow.
CAUSE
The message that originated from the Notes News Service does not have nulls
in the Comment field attached to the CD_LINKEXPORT2 record. The Exchange
Notes Connector expects nulls in this field. When the nulls are not there,
the connector fails to convert the message.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
S E R V P A C K
Additional query words:
Linkage Lotus LSNTSMEX.EXE LSMEXNTS.EXE
Keywords : XFOR
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
