7. What is Microsoft's year 2000 strategy for helping home and small business PC owners?
Microsoft is committed to actively helping home and small business customers address year 2000 issues by increasing customer awareness and education, and by providing resources to help customers get ready. Some of these resources include:
Year 2000 Consumer Web site
This site has been designed to help non-professional computer users understand the year 2000 challenge. It presents an overview of the year 2000 challenge as it relates to the home PC, offers a course of action for addressing and resolving these issues, and lists abundant resources for getting ready for the year 2000.
Year 2000 toll-free phone number
Microsoft has launched a toll-free information line for customers who do not have Web access and would like to receive information by fax or e-mail. This number is (888) MSFT-Y2K (or 888-673-8925).
Microsoft Year 2000 Product Analyzer
This free software tool from Microsoft will inventory your computer system and assess the readiness status of your operating system and Microsoft software programs. It will recommend actions that you should take to maximize year 2000 readiness, with links to obtain any necessary software updates.
Document correction tools
Microsoft has developed three add-in tools for use with Microsoft Excel 97 to help you scan, analyze and revise dates in Excel spreadsheets. The Date Fix Wizard, the Date Migration Wizard, and the Date Watch Wizard can be downloaded at
http://support.microsoft.com/support
/kb/articles/Q176/9/43.asp.
The Year 2000 Readiness and Disclosure Resource Center:
The Year 2000 Readiness and Disclosure Resource Center has comprehensive year 2000 information about most Microsoft products, and has been translated into many languages for ease of use outside of North America. This site is located at http://www.microsoft.com/y2k.
The Year 2000 Product Guide
If you have questions related to a specific Microsoft product, detailed information is available at Microsoft's online Year 2000 Product Guide, located at http://www.microsoft.com/technet
/year2k/product/product.asp. The contents of most Product Guides have been translated into many languages.
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