Synchronization failed: controller [number], logical device [number]

Explanation:

A hardware error occurred.

Action:

Verify that the specified logical device is not failed or degraded (that is, one physical drive that is failed in a RAID level-1, 1E, 5, 5E, 10, 1E0, or 50 logical drive). If the logical device is degraded, replace the failed physical drive. If the logical device is failed, replace the failed physical drives and restore the data from tape backup.

If the specified logical device is not failed or degraded, complete the following steps:

  1. Verify that the controller, cables, and physical drives are installed properly.
  2. Verify that there is power to the physical drives.
  3. Retry the command.
  4. If the command still fails, restart the %SERVER% and retry the command.

If the problem persists, contact your service representative.

 


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