July 27, 1993

DEFINITIONS AND DESCRIPTIONS

The purpose of the NetWire service is to provide a source of public 
information about Novell and its products.  NetWire offers a medium in 
which CompuServe Members interested or involved with Novell's product 
line(s) may communicate with each other for the purpose of trouble-
shooting problems, uploading/downloading files, and general discussion 
regarding the networking industry.

SYSOPS
Sysops are volunteers who have contracted with Novell to share their 
expertise and provide support to NetWire users.  Sysops are not Novell 
employees, but have extensive real-world knowledge of networks and the 
computer industry in general.  Sysops are identified with the "Sysop" 
moniker following their name.  Sysops do not officially represent Novell.

One of the great strengths of NetWire is the fact that you may receive 
non-biased suggestions to overcome your networking problems - including 
suggestions of third-party solutions.  This liberty is extended to 
Sysops because of their volunteer status.

NETWIRE RULES AND POLICY

Members using the Novell's NetWire service on CompuServe agree to
abide by the following guidelines, policies and procedures, as well as
the standards and policies required by CompuServe--which may be 
obtained by issuing the "GO RULES" command.:

Member agrees not to publish on or over the Service any information
which violates or infringes upon the rights of any other person or
any information which would be abusive, profane or sexually offensive 
to a "reasonable" person.  The determination of any particular message
being in breach of the above mentioned restrictions may be made by any 
group or individual using the Service, and will be executed by volunteer 
Sysops or Novell employees assigned to monitor NetWire Forums in the 
following manner:

Should any message be considered offensive in any way, the group or 
individual with a complaint will send a E-mail message to the author 
and/or a Sysop (volunteer or otherwise) on NetWire.  The offending 
message will then be deleted.  In all cases, the author will be 
notified that the message was deleted as per the request of a Member, 
who may remain anonymous.  Any person receiving such a request will 
remove the message from the Service as soon as is reasonably possible.
Complaints will be directed to a "Sysop" and final judgment on any 
issue will be made by the NetWire Supervisor at Novell. 

EDITING OF PUBLIC INFORMATION 

Novell reserves the right at its sole discretion to edit any
public information appearing on the Service, regardless of whether it
violates the standards for information content.