NOVELL TECHNICAL INFORMATION DOCUMENT TITLE: GroupWare Support Center Utility v2 README FOR: GSC41.EXE NOVELL PRODUCTS and VERSIONS: SoftSolutions 4.0 for Windows SoftSolutions 4.1 for Windows InForms 4.1 for Windows GroupWise 4.1a for Windows ABSTRACT: The Novell GroupWare Support Center utility was designed to help troubleshoot and resolve common problems seen with Novell's GroupWare 4.1 Windows Clients using Shared Code version 2.3. These Windows Clients would include GroupWise, InForms, and SoftSolutions. ----------------------------------------------------------------- DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ----------------------------------------------------------------- ISSUE: This utility will attempt to resolve the most common Shared Code problems. It will search for and evaluate all versions of Shared Code 2.x. Once it determines the most current version, it will prompt you to consolidate all versions into one directory. This option will copy only the newest files or files that are in an old Shared Code directory (ie. version 2.1) but are not in the newest Shared Code directory (ie. version 2.3). Once the most current files are copied, this utility will then update various different files that contain pointers to the Shared Code directory. These files include the REG.DAT, product *.REG files, and WTAPI.INI. This utility will then create a new SH_SH_.ENV file, prompting you for the options to place in this file. It will create a backup of the original file. This utility will verify that all the Third Party DLLs specified in the BIF files exists. New Enhancements: 1. The RESOLVE option now looks like a Win95 Wizard. 2. Dialogs are more descriptive in what they are trying to say 3. It now verifies the DLL files exist for the DLLs specified in the Thrid Party sections for all GroupWare products. 4. The SoftSolutions dialog will now launch SSINTMGR.EXE utility to configure SoftSolutions. 5. It supports International versions of Shared Code and will detect if more than one language is installed and make suggestions accordingly. 6. There is a help file now 7. Detects if they installed SC1.x in the same directory as SC2.x. Self-Extracting File Name: gsc41.exe Files Included Size Date Time ..\ GSC41.TXT (This file) GSC.EXE 515648 10-11-95 4:10:00 am GSC.HLP 23578 10-11-95 4:10:00 am README.GSC 3420 10-11-95 4:10:00 am Installation Instructions: 1. Copy GSC41.EXE to your Novell Shared Code directory. i.e. S:\OFFICE\SHARED\WPC20 or C:\OFFICE\SHARED\WPC20. 2. From DOS run GSC41.EXE. i.e. S:\OFFICE\SHARED\WPC20\GSC41.EXE 3. This self extracting zip file will decompress GSC.EXE and README.TXT 4. From the Microsoft Program Manager (PROGMAN.EXE) select File|Run 5. Enter the path to the GSC.EXE utility and press Enter. i.e. S:\OFFICE\SHARED\WPC20\GSC.EXE 6. For additional information on the utility please refer to the README.TXT file. ----------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. -----------------------------------------------------------------