------------------------------------------------------------ README for Online Service Providers August l996 ------------------------------------------------------------ (c) Copyright Microsoft Corporation, 1996 ------------------------ HOW TO USE THIS DOCUMENT ------------------------ To view Services.txt on screen in Notepad, maximize the Notepad window. To print Services.txt, open it in Notepad or another word processor, then use the Print command on the File menu. CONTENTS ======== OVERVIEW PRODUCT SUPPORT AND PAYMENTS America OnLine AT&T CompuServe WOW! from CompuServe TO SET UP A NEW ACCOUNT TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT OVERVIEW ======== The online service providers listed in this folder are made available to you for your convenience. You can select the online service provider of your choice. PRODUCT SUPPORT AND PAYMENTS ============================ By selecting an online service provider listed in this folder, you will be establishing an account with that online service provider and not with Microsoft Corporation. Therefore, your payment will be due to the online service provider. The online service provider you select will provide you with specific payment instructions. Microsoft does not provide technical support for the services that your online service provider renders. If you have any questions concerning a particular online service provider's policies or offerings, you should contact the online service provider directly. If you use one of the following online service providers, technical support information is provided below. America OnLine -------------- Telephone (U.S.): Technical support: 1 (800) 827-3338 Sales and billing: 1 (800) 827-6364 Telephone (U.K.): Technical support: 0800 279-7444 General enquiries: 0800 376-5432 AT&T ---- Telephone: Inside the U.S.: 1 (800) WORLDNET [1 (800) 967-5363] Outside the U.S.: (201) WORLDNET [(201) 967-5363] CompuServe ---------- Telephone (U.S. and Canada only): Customer service: 1 (800) 848-8990 Signup support: 1 (800) 336-6823 Online: To access online assistance, type GO MEMBER WOW! from CompuServe -------------------- Telephone: 1 (800) 9FORWOW [1 (800) 936-7969] Online: To write or talk to CompuServe representatives, select Member Services, Member Care TO SET UP A NEW ACCOUNT ======================= If you decide to select one of the online service providers listed in this folder, just click the icon for that online service provider; this will begin setting up your computer for access with that provider. TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT ================================================== If you already have an account established with one of the Online Service Providers listed in this folder, you can click the icon for that online service provider to begin setting up your computer for access using your existing account.