----------------------------------------------------------- Microsoft Windows 95 README for Programs Information August l996 ----------------------------------------------------------- (c) Copyright Microsoft Corporation, 1996 This document provides complementary or late-breaking information to supplement the Microsoft Windows 95 documentation. ------------------------ How to Use This Document ------------------------ To view Programs.txt on screen in Notepad, maximize the Notepad window. To print Programs.txt, open it in Notepad or another word processor, then use the Print command on the File menu. The phone numbers listed in this document are for use in the United States and Canada. If you are outside the U.S. or Canada, you can also contact your local hardware or software vendor for more information. -------- CONTENTS MS-DOS-BASED AND WINDOWS-BASED PROGRAMS THIRD-PARTY MEMORY MANAGERS --------- MS-DOS-BASED AND WINDOWS-BASED PROGRAMS ======================================= NOTE: All of the following references to software deal with the versions that were available at the time Windows 95 shipped. New versions may now be available. For updated information about any of the issues described here, contact your software vendor. Error Using Data Access from Microsoft Office Stardard for Windows 95 version 7.0 ------------------------------------------ If you install Microsoft Office Standard for Windows 95 version 7.0 on a computer running this version of Windows 95, you will see the following error message: "Failure to load expression service" when using the Access ODBC driver from Office programs such as Excel or Word. To correct this problem, you can obtain the free update of Microsoft Office for Windows 95 version 7.0b from Microsoft Product Support. To obtain a copy, call the Microsoft Order Desk at (800)360-7561. If you are outside the United States, contact the Microsoft subsidiary in your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (206) 936-8661. Animated Icons -------------- Windows 95 does not support animated icons. Microsoft MS-DOS Utilities Running Under Windows 95 --------------------------------------------------- The MS-DOS utilities that are installed into the \Windows\Command directory have been enhanced to work with Windows 95. The disk repair utilities that shipped with older versions of MS-DOS should not be used with Windows 95. Most of the other MS-DOS utilities that worked with Windows 3.1 should continue to work with Windows 95, but if they were bound to an older version of MS-DOS, you may need to use the SETVER command to enable them. The following MS-DOS utility files will be deleted after you upgrade from an earlier version of Windows: Defrag.hlp Mwundel.exe Mwundel.hlp Networks.txt OS2.txt The following MS-DOS utility files will be upgraded after you upgrade from an earlier version of Windows: Ansi.sys Attrib.exe Chkdsk.exe Choice.com Country.sys Debug.exe Deltree.exe Diskcopy.com Display.sys Doskey.com Edit.com Ega.cpi Fc.exe Fdisk.exe Find.exe Format.com Keyb.com Keyboard.sys Label.exe Mem.exe Mode.com More.com Move.exe Mscdex.exe Nlsfunc.exe Scandisk.exe Scandisk.ini Share.exe Sort.exe Subst.exe Sys.com Xcopy.exe Defrag.exe Drvspace.exe Emm386.exe Ramdrive.sys Readme.txt Setver.exe Smartdrv.exe Re-installing Programs ---------------------- If you upgrade your existing Windows 3.1 or Windows for Workgroups directory to Windows 95, then you do not need to re-install your programs. If you install Windows 95 to a new directory, then you must re-install all of your Windows-based programs. Copying files from your Windows 3.1 directory to Windows 95 is not sufficient. MS-DOS-Based Programs --------------------- Your existing MS-DOS-based programs should run from Windows 95. If you experience problems with an MS-DOS-based program, you can set it up to run in an MS-DOS environment. To run an MS-DOS-based program in an MS-DOS environment (MS-DOS mode): 1. Create a shortcut to the MS-DOS-based program. 2. Right click the shortcut icon, and then select Properties. 3. Click the Program tab, and then click Advanced. 4. Make sure that the MS-DOS Mode box is checked. When you run a program in MS-DOS mode, it will force Windows 95 to shut down and will load the program in an MS-DOS environment. Note that you will not have access to devices that require protected-mode drivers. If you find an MS-DOS-based program slowing down or stopping when it is in the background: 1. Right click the MS-DOS Prompt icon on the taskbar, and then click Properties. 2. Click the Misc tab. 3. Drag the Idle Sensitivity slider toward Low. 4. In the Background area, make sure that Suspend Always is not checked. Anti-Virus Software ------------------- Existing Anti-Virus software should be able to detect, but not always clean, viruses while running on Windows 95. This depends on where the virus was found and how the program chose to clean it. Also, virus shields may not be able to see all file activity, and therefore could miss some virus activity. It is recommended that you update your anti-virus software to a version that was designed to run with Windows 95. To contact McAfee for information about their new anti-virus software: McAfee BBS:(408) 988-4004, McAfee direct line: (408) 988-3832. To contact Symantec Corporation for information about their anti-virus software: (800) 441-7234 or (503) 334-6054. Disk Repair and Optimization Utilities -------------------------------------- To make it possible to store long filenames on a FAT volume, it was necessary to change the file system for Windows 95. Those changes will prevent most existing disk repair and optimization programs from functioning correctly. Depending on how they function, Windows may block them from executing in order to protect the data on your disk. This is necessary in a multi-tasking environment to prevent disk corruption caused by multiple utilities running simultaneously. It is strongly recommended that you upgrade to disk repair software that was designed for Windows 95. For more information, contact your software vendor. Disk-Compression Utilities -------------------------- Windows 95 works with most major disk-compression products. However, since many of these products come with optimization utilities, it is recommended that you upgrade to the version designed for Windows 95. For more information, contact your software vendor. Windows 3.1 Shell Enhancements ------------------------------ Most Windows 3.1 shell replacements will still run on Windows 95, but with many limitations because of the taskbar, 32-bit components, and the new Windows 95 shell. If you want to continue running one of these programs, you should upgrade to a version that was designed to run with Windows 95. Major Windows 3.1 shell enhancements this may affect: Norton Desktop, PC Tools Desktop, Tabworks, Dashboard, and Direct Access Desktop 1.0. Using UNC Network Names with Existing Software ---------------------------------------------- There are three ways to assign a network resource in Windows 95. 1. Assign a network resource by using its UNC name. UNC names are in the format \\server\share. Windows 95 defaults to this method. 2. Assign a local name to the network resource; for example, assign one of your LPT ports to a network printer. 2. Assign a drive letter to a remote disk drive. This was the default behavior in Windows 3.1 and is still supported in Windows 95. Using a UNC name removes much of the ambiguity of the older method that Windows 3.1 used. UNC names tend to be longer than their Windows 3.1 equivalents and this can cause problems for some programs. If you experience such problems, you can revert to the Windows 3.1 method of addressing network resources. For more information, look up "capturing, printer ports" and "mapping, drive letters" in the Windows Help index. This may affect the following programs: Design CAD 2D for Windows, CorelDraw for Windows, Corel Photo Paint 5, ccMail, Quickbooks 3.0, Lotus Notes, MS Profit 1.0b. Notes on Specific MS-DOS-Based and Windows-Based Programs --------------------------------------------------------- Adaptec EZ-SCSI 3.1: When this program is run with Windows 95, you may experience the following product limitations: - Adaptec EZ-SCSI will not modify your Config.sys and/or Autoexec.bat files like it does under Windows 3.1. To use real-mode device drivers with Windows 95, you will need to run EZ-SCSI for DOS. To do this, start Windows 95, and then when you see the message "Starting Windows 95", choose Command Prompt Only. Your Config.sys and and Autoexec.bat files will be modified automatically as needed. - The SCSI Power Management device driver included with Adaptec EZ-SCSI 3.1 is not compatible with Windows 95. - The SCSI tape backup package does not support backing up long filenames. For information about Adaptec software products designed specifically for Windows 95, please contact Adaptec direct at (800) 959-7274 or (408) 945-8600. Adobe Persuasion: You cannot install Adobe Persuasion version 3.0 if your Config.sys file is empty or has not been created. This is not a problem if you are upgrading over an earlier version of Windows or MS-DOS. To create a Config.sys file: 1. Click the Start menu, click Programs, click Accessories, and then click Notepad. 2. Type "rem This is a temporary config.sys file." 3. Click File, and then click Save. 4. Type C:\Config.sys, and then press ENTER. 5. Continue to install Adobe Persuasion 3.0. For questions about Adobe Persuasion, call Adobe Systems, Inc. Customer Service at (800) 833-6687. Outside the United States, call (206) 622-5500 or the number that came with your program. Alacrity E-Quip: If you have Alacrity E-Quip or E-Quip + release 1.33D or earlier, you may experience faxing and/or OCR problems. For upgrade information, contact Alacrity at: fax (908) 813-2490, BBS (908) 813-2495. Ami Pro v3.01: To run the Ami Pro v3.01 tutorial correctly, you must set your Windows 95 taskbar to Auto-Hide. To do this: 1. Click the Start menu, click Settings, and then click Taskbar. 2. Make sure the Auto hide option is checked. AST Works: If you have problems with the voicemail program that comes with AST Works, you will need to obtain updated files. Those files are available on the Windows driver library, which can be ordered separately. Astound 2.x: If you experience printing problems, open the properties for your printer and turn off EMS spooling. ATM fonts: ATM fonts will not show up on the font list when certain printer drivers for fax programs are selected as the default. You will have this problem with WinFax (all versions), FaxWorks, and older Quick Link 2 versions. A substitute TrueType font will be used instead. AT&T Mail Access PLUS: If you use AT&T Mail Access PLUS for DOS or AT&T Mail Access Plus for Windows (earlier than version 2.7), you need to upgrade to the latest release of Access PLUS for Windows in order to work well on Windows 95. With the latest release, you'll get AT&T's new mail engine, Mail Transport, which eliminates the need for the Background Mailer TSR that was in earlier releases. To order an Access PLUS upgrade or to get more information about other AT&T messaging products and services, call (800) 242-6005 and ask for Department 95. Cheyenne ARCSOLO 3.02: Under Windows 95, ARCSOLO 3.02 cannot connect to the network drives mapped through the Client for NetWare Networks (Nwredir.vxd)and Client for Microsoft Networks (VREDIR) when the drives are already mapped. To work around this problem, add the following line to the [boot] section of your System.ini file: network.drv=commctrl.dll NOTE: Any DLL will work; this is a 16-bit dll. ClarisWorks for Windows 3.0 v1: To install correctly, you must run the SETUPCW program on disk 2. The Setup program on disk 1 will not install the program under Windows 95. Conner Tape Backup: Because of enhancements to the Windows 95 file system, which supports long filenames, the Conner tape backup program does not work with Windows 95. For information about an updated version of this utility, call Conner Peripherals at Conner Express, (800) 531-0968; ask for the Conner Backup Executive (CBE). Or call Conner's FaxBack system at (408) 456-4903. DragonDictate for Windows: For information about the availability of an upgrade that may be compatible with Windows 95, call Dragon Systems at (800) 825-5897 or (617) 965-5200. Faxworks v3.0: You may experience problems if your default printer name is extremely long, which could prevent the Call Center dialog box from appearing. If this happens, shorten the printer name or, if you are printing to a network printer, capture the printer port. For instructions on how to capture a printer port, see Windows Help. FaxWorks version 3.00f.041: The Advanced AGC option (audio gain control) is designed to adjust incoming call voice volume. This option does not work with Windows 95. Using this option creates a .tmp file in your Temp directory which gradually grows to fill the disk and cause a system lockup. Finesse: The Finesse program that was written for Windows 3.1 prevents Windows 95 from correctly displaying taskbar buttons. If you use this program, buttons representing your running programs will not appear correctly on the taskbar. To switch between open programs, press ALT+TAB. If you are in the United States, call your local Toshiba product support organization for more information. Or you can call (800) 999-4273. Outside the United States, call the product support number that came with this program. Fonts: Only TrueType fonts can be printed with Windows version 1.0 printer drivers. If a version 1.0 printer driver is selected, only TrueType fonts will be displayed in the font list. WinFax Pro 4.0 is the only known shipping program with a Windows 1.0 printer driver. Frye Computer Systems Statistics Display Rack for NetWare (StatRack): To run this program with Windows 95: 1. Locate a copy of the file Wfwnet.drv dated 7/24/93 or later. This file is included with Windows NT version 3.1 or later, or you can contact technical support at Frye Computer Systems. 2. Copy the Wfwnet.drv file into the Windows directory on your Windows 95 computer. 3. Add the following line to the [boot] section of your System.ini file, located in the Windows directory: network.drv = wfwnet.drv 4. Create a file called Fryenet.ini consisting of the following two lines: [network] protocol = ipx 5. Copy this file into the Windows directory on the Windows 95 computer. Gold Disk Astound v2.0: If you experience problems with embedded OLE objects, obtain the v2.01 patch from Gold Disk. IBM Client Access/400: You will need a patch to run this program with Windows 95. For more information, use the SNDPTFORD command through Electronic Customer Support (ECS), and then ask for APAR II08704. Or you can call 1-800-274-0015, and then: 1. Press 1 for support line, then enter your customer number. 2. Press 1 for new call. 3. Press 6 for PTF and ask for APAR II08704. IronClad: Do not install older versions of IronClad on the same computer as Windows 95. The security features of Ironclad are incompatible with the Windows 95 file system. Kyrandia 3 Malcolm's Revenge: If you see an EMS memory error when running this game: 1. Right-click the Malcolm.pif file, click Properties, and then click the Memory tab. 2. Change the settings for Expanded Memory and Extended Memory to 4096. 3. Click Apply, and then change the same settings back to Auto. Lotus Notes: To install Lotus Notes from a network computer, you need to map a drive letter to the network computer. To do this, carry out the following procedure: 1. Click the Start button, point to Programs, and then click Windows Explorer. 2. On the Tools menu, click Map Network Drive. 3. In the Path box, type the path to the network server, and then click OK. 4. Click the drive you just mapped, and find the Lotus Notes setup program. 5. Install Lotus Notes. Lotus Notes Windows Client 3.2: If you are using the NetBIOS interface over IPX and the NetBEUI protocol stacks, then it is necessary to configure the port for NetBIOS using the unit number that properly corresponds to that protocol. The default number for the first NetBIOS protocol is first set to 0, then any additional NetBIOS interface will start at port 7 through 1. It is likely that NetBIOS will use 7 or 6 if NetBEUI is using 0. To make changes, in the Lotus Notes Windows client, click the Tools menu, click Setup, and then click Ports. Managing your Money v2.0a for Windows: This program uses the Calendar.exe, Cardfile.exe, and Clock.exe files that shipped with Windows 3.x. If you upgrade over Windows 3.x, all of these features will be usable. If you did not upgrade over Windows 3.x you will not be able to use the Calendar, Cardfile, or Clock. MaxSoft-Ocron: Business Card Reader 2.0, ColorFax, ImagePhoto, and Wordlinx 2.0 were written for Windows 3.1 and may not work correctly under Windows 95. For more information inside the United States, call MaxSoft-Ocron, Inc. at (510) 252-0200. Outside the United States, call the product support telephone number that came with your copy of Perceive Personal OCR for Hand Scanners. Or write to the company at MaxSoft-Ocron, Inc., 4110 Clipper Court, Freemont, CA 94538, USA. MCS Stereo version 1.05: Because of changes in the Windows 95 operating system, you cannot switch between standard and enhanced environments in MCS Stereo version 1.05. If you do, the mixer controls will be disabled. To enable them, close the program, and then reopen it. If you are in the United States, contact Animotion Development Corp for information about obtaining a version of this program designed for Windows 95. Inside the United States: call phone (800) 536-4175 or (205) 591-5715; fax (205) 591-5716; technical support (205) 591-5715; technical support BBS (205) 591-5795. Outside the United States, call the product support number that came with your copy of MCS Stereo. Media Blitz 3.0: After installing Media Blitz 3.0, you must restart your computer before you run the program to enable Windows 95 to pick up changes made by the setup program. Menuworks Total Security: The security features of this product are incompatible with the Windows 95 file system. It is strongly recommended that you remove this software before installing Windows 95. Microprose 1942 Gold: This program uses the version of Command.com located in your \Dos directory. Older versions of Command.com will not run with Windows 95. To run 1942 Gold with Windows 95, copy Command.com in your \Windows directory over the version in your \Dos directory. MicroHelp Compression Plus 4.0: If you have problems installing Compression Plus on Windows 95, try carryout out the following procedure. 1. Add the word progman to the end of the SHELL= line in your System.ini file. For example: shell=explorer.exe progman 2. Restart your computer, and then reinstall MicroHelp Compression. 3. Change your System.ini file back to its original setting. Microsoft Client for NetWare, running with Dial-Up Networking: This may cause some problems with Pagemaker 5.0 and Quark Xpress 3.3. QuarkXpress 3.3 may not work properly when only the DIAL-UP\IPX components are loaded but the computer is not connected to a valid network. If you see the message "Unable to access network [116]" when starting QuarkXpress 3.3, remove the DIAL-UP\IPX components or connect to a valid network. This problem will be fixed in QuarkXPress 3.32. Microsoft FORTRAN 5.1: If you want to create QuickWin applications using Microsoft FORTRAN 5.1 running on Windows 95, you need to either delete or comment out the following line in the Fl.def file: APPOADER '___MSLANGLOAD' After you remove this line, you need to recompile any QuickWin programs that were built with version 5.1 in order for these programs to run in Windows 95. Microsoft FORTRAN PowerStation: Microsoft FORTRAN PowerStation for MS-DOS and Windows is designed to work optimally under Windows 3.1. If you use Microsoft FORTRAN PowerStation with Windows 95, graphics programs that you compiled using the program will fail when you run them. A runtime error appears instead of the usual graphics output. A patch is available to solve this problem. If you are still using version 1.0 instead of version 1.0a, you need to obtain an updated version of the program. To determine which version you are running, change to the Bin directory, and then run Link.exe. If you are running version 1.0a, the text "Version 1.0F" should appear. To obtain the patch, contact Microsoft product support services at the number listed in your documentation. Or, if you live in the United States or Canada, call (206) 635-7015. You can also download the file Fpsfix.exe from the Microsoft Software Library (MSL) on CompuServe or on Anonymous FTP. Microsoft Mail 3.2 and Microsoft Schedule+: Microsoft Exchange is an upgrade to Microsoft Mail v3.2 and replaces many of the older components. For this reason, Microsoft Mail v3.2 will not work if you have installed Microsoft Exchange. Also, the Windows 3.1 version of Microsoft Schedule+ will not be able to use Exchange to send Email. Microsoft Visual C++ version 1.5: With the Windows 95 interface enhancements, dialog boxes in Visual C++ version 1.5x may appear in different screen locations than on Windows 3.1 or Windows NT. When you are debugging a program under the Visual C++ environment, it is recommended that you not minimize the Visual C++ main window. This may cause debug dialog boxes to be displayed off-screen, which would result in your not being able to maximize the Visual C++ main window. Microtek ScanWizard 2.0b7: If you have problems installing this program, try carrying out the following procedure: 1. Add the following line to the [Compatibility] section of your Win.ini file: DSHELL=0x00400000 2. Restart your computer, and then re-install Microtek ScanWizard. 3. Remove this line from your Win.ini file. Nickelodeon Director's Lab: Some messages may display at the end of the setup program. You will need to close the setup program manually. This does no harm, because Director's Lab has already been installed. After the setup program has added the new shortcuts, you may see the following message: "Setup Message: Script or DLL has been corrupted. Unable to load dialog template: 'mscuistf.dll: 2'." If this message appears, follow these steps. 1. Press CTRL+ALT+DEL. 2. Click the Director's Lab setup program, and then click End Task. Norton Backup: Windows 95 requires new settings for this program. Before you run Norton Backup, delete the Nbackup.pif file located in the Norton Backup directory. Office Accelerator: Because there is no Print Manager, Office Accelerator will not load using the Office Accelerator menus. Instead, configure your printers by clicking the Start menu, clicking Settings, and then clicking Printers. Paint Shop Pro v2.0: You will not be able to use this program to draw capture areas inside 32-bit programs, because 16-bit programs do not see mouse movements over 32-bit programs. All other mouse capture methods will still work, and this will continue to work with 16-bit programs. PCTools Versions 7 Through 9: Shortcuts will not be created during installation of PCTOOLS versions 7 through 9 on Windows 95. To create shortcuts after installation: 1. Click the Start menu, and then click Run. 2. Type Cpsdos.grp, and then press ENTER. PCTools will be added to your Programs folder. For the shortcuts to work, you must add the PCTOOLS directory to the PATH. Because of changes to the Windows 95 file system, these disk utilities will not work correctly with long filenames. For information about purchasing disk utilities that were designed for Windows 95, contact Symantec. Personal Oracle 7.1 for Windows 3.1: This program cannot be installed on Windows 95 because it requires a Win32s .dll that is no longer used. For information about obtaining an updated version for Windows 95, call Oracle Corporation at (415) 506 7000 or contact your local Oracle office. QuarkXPress 3.3: You may experience the following problems: - Out-of-memory error. Upgrading to QuarkXPress 3.32 should solve the problem. You can download a patch from CompuServe, or contact Quark directly. - QuarkXpress 3.3/3.31x library windows may fail to display control box and menu items, rendering it impossible to resize or close library files. This problem will be corrected in QuarkXpress 3.32 - The QuarkXPress installer may stop at 99% complete when installing on some Windows 95 computers. To properly complete the installation process, select the Continue button. Quickbooks 2.0: If you experience problems running Quickbooks 2.0 with Windows 95, add the following entry to the [Compatibility] section of your Win.ini file: QBW=0x08000000 Quickbooks 3.0: Before you minimize Quickbooks, be sure to register the product. If you have already minimized it and are experiencing problems running Quickbooks 3.0, delete the Qbw.ini file in your Quickbooks directory. Quicken: If you configured Quicken to use a printer other than the system default printer or to use custom fonts, you will lose these settings after upgrading to Windows 95. After Windows 95 is installed, you can use Quicken to restore these settings. Rumba Office 2.0: The shared folders functionality is not functional in Windows 95 and will cause installation problems if selected. To turn off this feature, when installing Rumba: 1. Select Custom. 2. Select AS/400. 3. Make sure the check box titled Shared Folders And Client API's is not checked. 4. Continue the installation. Splice 2.0: You may encounter a General Protection Fault if you try to create an optimal palette with some video files. This problem has been fixed by Asymetrix in the most recent version (now called Digital Video Producer). An free upgrade is available from Asymetrix for all registered Splice users. For more information, contact Asymetrix Technical Support at 206-637-1600. SuperPrint: Because of changes to the Windows operating system, Version 2.0 of SuperPrint (which includes SuperQue) does not work with Windows 95. For more information about SuperQue 95, call (800) 366 7494. Talk-To Plus: For information about the availability of an upgrade that may be compatible with Windows 95, call Dragon Systems at (800) 825-5897 or (617) 965-5200. The 7th Guest: If you are running The 7th Guest with a Pro Audio Spectrum 16 sound card, you will either need to enable and use the Sound Blaster compatibility mode, or configure your Pro Audio Spectrum card to IRQ 5 and DMA 3. Timeline: You may have problems running existing macros with Timeline. Timeline tries to use window handles that it has already freed and may cause an error. For information about program updates, contact the vendor. Typestry 2.0: If you experience problems running Typestry 2.0, you need to obtain a patch from Pixar, Inc. Call the product support number that came with your software. You may also have problems using Typestry to print to a PostScript printer under Windows 95. The workaround is to use a non-PostScript or UniDrive printer. Ultima VI/Wing Commander CD: Because Windows 95 does not support the JOIN command, you will need to run the Ultima VI/Wing Commander CD from your hard drive. The procedure for doing this is outlined below and in the documentation for this CD game. You will need to copy all programs to your hard drive, and then run Install.exe to configure the program. You will need approximately 13 MB of space for Wing Commander and 5 MB of space for Ultima VI. To copy all files for either Wing Commander or Ultima VI: 1. Click the Start menu, click Programs, and then click Explorer. 2. Double click your CD-ROM drive. 3. Click the icon for the folder you want to move, and then drag it to the icon for your hard disk. 4. Run the install program from your hard drive to configure the proper video and sound options. XtraDrive: You must load SETVER before the file Xtradrv.sys loads. YiJaak Graphic Suite: Some problems may occur when running Smuggler.exe with Windows 95. To avoid problems: - Use the screen capture utility for only short periods of time. - Periodically restart your computer to regain system resources when running Smuggler.exe for long periods of time. For information about obtaining a Windows 95 version of this program, in the United States call Inset Systems, Inc., at (800) DR-INSET. Outside the United States, call (203) 740-2400. THIRD-PARTY MEMORY MANAGERS =========================== 386MAX 7.0 ---------- Windows 95 removes the following lines from the Config.sys file during Setup: Device=\386MAX\ExtraDOS.max pro=\386MAX\ExtraDOS.pro Install=\386MAX\ExtraDOS.max If Windows 95 fails to start after Setup, try carrying out the following procedure: 1. Refer to the \Manual\Readme.txt file (packaged with 386MAX) about specific software and hardware incompatibilities with the 386MAX software. 2. Run the MAXIMIZE program, and then follow these steps: a. After MAXIMIZE restarts your computer for the first time, press F8 when you see the "Starting Windows 95" message. b. Choose Safe Mode Command Prompt Only. c. Open your Config.sys file by using any text editor, such as MS-DOS Editor, and remove the following lines: Device=\386MAX\ExtraDOS.max pro=\386MAX\ExtraDOS.pro Install=\386MAX\ExtraDOS.max d. Open your 386max.pro file, which is located in the directory where 386MAX is installed, and remove the following lines if they exist: Line beginning with "PRGREG" Line beginning with "HPDAREG" Line beginning with "STACKREG" e. Restart your computer. f. When you see the "Starting Windows 95" message, press F8. g. Choose Command Prompt Only. MAXIMIZE should continue setting up. h. Each time the computer restarts, repeat steps f and g until MAXIMIZE has finished. NOTE: If you see the message "ExtraDOS Error," click OK. 386MAX v7.02, BLUEMAX v7.02, and later versions -------------------------------------------- Version 7.02 and later of BLUEMAX and 386MAX were designed to run with Windows 95, and a free update can be obtained from Qualitas, Inc. at the following locations: Qualitas BBS - Dial (301) 907-8030 CompuServe - PCVENA, GO QUALITAS America OnLine - Keyword Qualitas Qualitas Customer Service - (301) 907-7400 If you have version 7.02 or later of these memory managers, you do not need to follow the work-arounds described in the following sections. However, if you install Windows 95 on a system that already has a later version of BLUEMAX or 386MAX, you should run the MAXIMIZE utility to reinstall the ExtraDOS utility that Windows 95 removes during setup. BLUEMAX 7.0 ----------- Windows 95 removes the following lines from the Config.sys file during Setup: Device=\BlueMAX\ExtraDOS.max pro=\BlueMAX\ExtraDOS.pro Install=\BlueMAX\ExtraDOS.max If Windows 95 fails to start after Setup, try the following procedure: 1. Refer to the \Manual\Readme.txt file (packaged with BlueEMAX) about specific software and hardware incompatibilities with the BlueMAX software. 2. Run the MAXIMIZE program, and then follow these steps: a. After MAXIMIZE restarts your computer for the first time, press F8 when you see the "Starting Windows 95" message. b. Choose Safe Mode Command Prompt Only. c. Open your Config.sys file by using any text editor, such as MS-DOS Editor, and remove the following lines: Device=\BlueMAX\ExtraDOS.max pro=\BlueMAX\ExtraDOS.pro Install=\BlueMAX\ExtraDOS.max d. Open your Bluemax.pro file, which is located in the directory where BlueMAX is installed, and remove the following lines if they exist: Line beginning with "PRGREG" Line beginning with "HPDAREG" Line beginning with "STACKREG" e. Restart your computer. f. When you see the "Starting Windows 95" message, press F8. g. Choose Command Prompt Only. MAXIMIZE should continue setting up. h. Each time the computer restarts, repeat steps f and g until MAXIMIZE has finished. NOTE: If you see the message "ExtraDOS Error," click OK. NETROOM version 3 ----------------- Before setting up Windows 95, verify that CACHECLK is not being loaded in the Autoexec.bat file. Windows 95 Setup will fail with CACHECLK loaded. After Setup, if Windows 95 fails to start: 1. Refer to the \Manual\Readme.txt file (packaged with Netroom) about specific software and hardware incompatibilities with the NETROOM software. 2. Run the CUSTOMIZE program. QEMM 7.01 - 7.5 --------------- Windows 95 removes the following drivers from the Config.sys file during Setup: Dosdata.sys Dos-up.sys St-dbl.sys (7.01-7.04) St-dspc.sys (7.5) After Setup, if Windows 95 fails to start: 1. Refer to the Manual\Technotes\Readme.txt file (packaged with QEMM) for information about specific software and hardware incompatibilities with QEMM software. 2. Check Stealthing Options. Try changing ST:M to ST:F on the Qemm386.sys line in the Config.sys file, and then restarting your computer. If that doesn't work, try removing the ST:M or ST:F completely from the Qemm386.sys line in the Config.sys file and then restarting your computer. 3. Run QSETUP and turn off DOS-UP, Quickboot, and Stealthing Options (see above). QSETUP will recommend running OPTIMIZE. 4. Run the OPTIMIZE program. (NOTE: If DOS-UP or Stealthing are enabled in QSETUP, then OPTIMIZE will add them to the Config.sys file. Currently, Windows 95 may fail to start with Dosdata.sys and Dos-up.sys installed in the Config.sys file.) Dosdata.sys, a portion of the DOS-UP features of QEMM, causes the Windows 95 multi-boot feature to attempt to start Windows 95 even after you select the Previous Version Of MS-DOS option. To bypass this situation, press F4 during the second appearance of "Starting Windows 95." To correct this problem permanently, remove Dosdata.sys and Dos-up.sys from the Config.dos file.