Mark A. Pease U.S. Army Retired 3516 Utah Dr. Fort Wayne, IN 48815 Phone number (219) 749-1795 Dear Mr. Stempel Reference my last letter to you and your company, I am pleased to inform you that because of your lack of caring, I will NEVER again buy one of your JUNK vehicles. Never before have I had a transmission failure at 45,000 miles. There is NO excuse for this to happen to a disabled veteran. And because of your lack of caring, I will do everything in my power to inform the rest of this country. Doing so will be more than a PLEASURE for me! After all my computer will end up doing most of the leg work for me! According to the last statistics, there is a computer in 1 out of every 3 homes in the United States. Statistics also show that for every person that hears BAD news, 10 more people hear about it as well. Customer's Service told me I should have just stopped driving the vehicle. Surely you jest. As a 100% disabled veteran, your personnel must think we are made of money! I would like to see you live your lifestyle on what I make a year. Then and ONLY then, you would have a different outlook on life. Mark A. Pease U.S. Army Retired.