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The Word Viewer is designed to make it easy to exchange Microsoft Word documents with other people. It allows you to open, view and print Word for Windows™ (versions 1.0 or greater) and Word for the MacintoshЎ (versions 4.0 or greater) files. Word Viewer will not allow you to edit a document, however. If you would like to order the retail version of Microsoft Word, contact the Microsoft Sales and Information Center at 1-800-426-9400 in the U.S., or contact your local Microsoft subsidiary. For help in locating your local subsidiary, call Microsoft International Customer Service at (206) 936-8661. Word Viewer also fully supports copying and pasting, or drag and drop, from any open document. To jump directly to any topic, double-click on its corresponding page number in the table of contents below.  TOC \o "1-1" \t "Heading 2,1,Heading 3,2,Heading 4,3,Heading 5,4,Heading 6,5,Heading 7,6,Heading 8,7,Heading 9,8" \b techinfo Technical Support for Word Viewer  GOTOBUTTON _Toc315005073  PAGEREF _Toc315005073 3 Microsoft FastTips  GOTOBUTTON _Toc315005074  PAGEREF _Toc315005074 3 CompuServe MSWORD forum Library 2  GOTOBUTTON _Toc315005075  PAGEREF _Toc315005075 3 Microsoft World Wide Web Server  GOTOBUTTON _Toc315005076  PAGEREF _Toc315005076 3 Microsoft Knowledge Base  GOTOBUTTON _Toc315005077  PAGEREF _Toc315005077 3 TechNet  GOTOBUTTON _Toc315005078  PAGEREF _Toc315005078 3 MSKB Forum on CompuServe  GOTOBUTTON _Toc315005079  PAGEREF _Toc315005079 4 Microsoft FTP Site  GOTOBUTTON _Toc315005080  PAGEREF _Toc315005080 4 Information on using Microsoft Word Viewer  GOTOBUTTON _Toc315005081  PAGEREF _Toc315005081 4 Microsoft Word Viewer and Microsoft Internet Assistant  GOTOBUTTON _Toc315005082  PAGEREF _Toc315005082 4 Context Menus are disabled in Word Viewer  GOTOBUTTON _Toc315005083  PAGEREF _Toc315005083 4 Fields  GOTOBUTTON _Toc315005084  PAGEREF _Toc315005084 4 Templates and Macros  GOTOBUTTON _Toc315005085  PAGEREF _Toc315005085 4 Loading documents from the File Manager  GOTOBUTTON _Toc315005086  PAGEREF _Toc315005086 4 Annotations  GOTOBUTTON _Toc315005087  PAGEREF _Toc315005087 5 Full Screen  GOTOBUTTON _Toc315005088  PAGEREF _Toc315005088 5 Displaying Pictures  GOTOBUTTON _Toc315005089  PAGEREF _Toc315005089 5 Word for the Macintosh pictures  GOTOBUTTON _Toc315005090  PAGEREF _Toc315005090 5 Linked Pictures  GOTOBUTTON _Toc315005091  PAGEREF _Toc315005091 5 Printer and Video Driver Problems  GOTOBUTTON _Toc315005092  PAGEREF _Toc315005092 5 Video Drivers  GOTOBUTTON _Toc315005093  PAGEREF _Toc315005093 5 Dell S3 video driver  GOTOBUTTON _Toc315005094  PAGEREF _Toc315005094 5 ATI display driver  GOTOBUTTON _Toc315005095  PAGEREF _Toc315005095 5 Printer Drivers  GOTOBUTTON _Toc315005096  PAGEREF _Toc315005096 6 Cannot open document  GOTOBUTTON _Toc315005097  PAGEREF _Toc315005097 6 Activating OLE objects  GOTOBUTTON _Toc315005098  PAGEREF _Toc315005098 6 Word Viewer file names and locations  GOTOBUTTON _Toc315005099  PAGEREF _Toc315005099 7 OLE Registration/Association  GOTOBUTTON _Toc315005100  PAGEREF _Toc315005100 7  Technical Support for Word Viewer While Microsoft Product Services does not provide direct technical support for no charge items such as Word Viewer either via phone or CompuServe, there are a number of no charge options available to you to obtain more technical information about Word Viewer. These include Microsoft FastTips and the Microsoft Knowledge Base. Since Word Viewer is very similar to Word, information on a particular topic such as printing from Word might also be pertinent to Word Viewer. Keep this in mind when looking for technical information to assist you in troubleshooting any Word Viewer issue you may encounter. Microsoft FastTips Microsoft FastTips is an automated, toll-free service that provides quick answers to commonly asked technical support questions on key Microsoft products. FastTips also offers a comprehensive library of technical information, and access to a faxable catalog of technical white papers and data sheets. FastTips are available by modem from the Microsoft Download Service (MSDL), which you can reach by calling (206) 936-6735. This service is available 24 hours a day, 7 days a week. The highest download speed available is 14,400 bits per second (bps). For more information about using the MSDL, call (800) 936-4100 and follow the prompts. On the Internet, FastTips are located on the Microsoft anonymous ftp server. See “How to Access the FTP Server” section below. You can have any FastTip mailed or faxed to you from the automated Microsoft FastTips Technical Library, which you can call 24 hours a day, 7 days a week at (800) 936-4100. CompuServe MSWORD forum Library 2 Information on the Word Viewer is available in the CompuServe MSWORD forum (GO MSWORD) by downloading the self-extracting file WORDVU.EXE. To establish a CompuServe Information Service (CIS) account, call CompuServe directly at (800) 848-8199. Microsoft World Wide Web Server You can access a variety of Microsoft information sources, including the Microsoft Knowledge Base, via the Microsoft World Wide Web Server, http://www.microsoft.com. Microsoft Knowledge Base The Microsoft Knowledge Base, the same information source used by support engineers, contains thousands of technical and support oriented articles on Microsoft products, including the Word Viewer. There are a number of methods by which you can gain access to the most current Microsoft Knowledge Base articles: TechNet TechNet, the Microsoft Technical Information Network, is a technical information subscription service providing valuable technical information about Microsoft products, including the Microsoft Knowledge Base. The subscription service includes 12 monthly updates to the TechNet CD-ROM discs. For TechNet subscriptions or information, call (800) 344-2121 extension 035. MSKB Forum on CompuServe To access the Microsoft Knowledge Base on CompuServe type “GO MSKB” at the Go command prompt. Microsoft FTP Site The Microsoft FTP anonymous server provides access to the Microsoft Knowledge Base for those users who access to an ftp program service provider. To access the Microsoft Knowledge Base via the Microsoft FTP site do the following: Log on to your Internet account. At the Internet prompt, type open ftp.microsoft.com or use the following IP address: open 198.105.232.1 When prompted for a user name, type anonymous When asked for a password, type your full electronic mail address (for example, johndoe@test.com). Type “cd kb” to go to the kb sub-directory. Once you are in the KB directory, download the README.TXT and INDEX.TXT files located in that directory. README.TXT contains important information regarding Knowledge Base articles on the Internet FTP server and how to access them. INDEX.TXT contains a list of article titles and article IDs for each article. Information on using Microsoft Word Viewer Microsoft Word Viewer and Microsoft Internet Assistant Internet Assistant cannot currently be used with Word Viewer to browse hyperlinked documents. Internet Assistant requires the full retail version of Word to operate. Word Viewer can be registered as an external viewer for most World Wide Web browsers, however. For instructions on how to do this, please see the documentation for your Web browser. Context Menus are disabled in Word Viewer Context, or right-click, menus are not available in Word Viewer. Fields Fields cannot be updated in the Word Viewer. The last result of the field is displayed. Templates and Macros Templates and macros are not supported in the Word Viewer. Loading documents from the File Manager Each time you double-click on a document in the File Manager, a separate instance of Word Viewer will be launched. To avoid this limitation, drag and drop the files you wish to open from the File Manager onto the Word Viewer icon or title bar. Annotations To view annotations present in a document, choose View Annotations from the menu. If this menu item is grayed out, no annotations are present in the document. To close the annotation pane, choose View Annotations again. Full Screen To remove all screen elements such as menus and scroll bars, choose View Full Screen. To restore your menus, click on the button on the Full toolbar or hit the Escape key. Displaying Pictures Word for the Macintosh pictures Display of pictures contained in Word for the Macintosh files is currently not supported. You will instead see a blank box or a box with an “X” through it where the picture would normally display. When running the Word Viewer under Windows NT™, you may also receive an error message saying “There is not enough memory to display or print the picture.” Linked Pictures Display of linked pictures that use the “/d” switch is currently not supported in Word Viewer. You will instead receive an error message stating that “Word Viewer cannot open the graphics file” and see a blank box where the picture would normally display. Printer and Video Driver Problems If you encounter any problems while printing or displaying Word documents with the Word Viewer, you may need to reinstall or update your printer or video driver. Due to the fact that Word Viewer, like Word, is much more dependent on printer and video driver than most applications, you may encounter a problem like this in Word Viewer but may not experience it in another application. Fortunately, updates for common video and printer drivers are generally available either from your printer or video display card manufacturer, or through the Microsoft Download Service (MSDL), which you can reach by calling (206) 936-6735. For more information about using the MSDL, call (800) 936-4100 and follow the prompts. Video Drivers Often you can determine whether or not your current video driver is causing a problem with Word Viewer by switching your video driver to the standard Windows VGA driver which you can do through the Windows Setup program located in the Main program group in Program Manager. Below is a list of known problems with specific video drivers: Dell S3 video driver With Dell S3 video driver version 1.3a or earlier, you may encounter GP Faults working with page, column, or section breaks in page layout view. Versions 1.32 and later do not have these problems. For information on obtaining the driver upgrade, contact Dell customer support at (800) 624-9896 or connect to the Dell Bulletin Board Service at (512) 728-8528. ATI display driver Older versions of the ATI display driver may produce screen "garbage" when you close a dialog box, select text, or type in the first line of a document. If you have an ATI card with the Mach 32 chipset, you can use ATI driver version 2.1 to resolve these problems. If you have an ATI card with the Mach 8 chipset, use ATI driver version 2.2 or later. For information on obtaining the latest ATI video drivers call ATI Technical Support at (905) 882-2626 or connect to the ATI Bulletin Board Service at (905) 764-9404. Printer Drivers If you encounter any troubles printing with the Word Viewer you should consider updating your printer driver to the latest version. Upgrading your printer driver can be beneficial in general as well. Below is a list of many of the common printers and the printer driver versions that have been known to work properly: PrinterPrinter DriverAvailable fromDeskjet series printersDESKJETC.DRV version 3.1 or later. Version 5.0 now available.Hewlett Packard (303) 353-7650Laserjet 4/4M and 4Si/4SiMXHPPCL5E.DRV version 1.26 or later. Version 1.50 now available.HPLaserjet III seriesHPPCL5E.DRV version 2.1 or laterHPLaserjet II seriesHPPCL.DRV version 2.34 or laterHP or Microsoft Download Service (MSDL) at (206) 936-6735.IBM 4019 IBM4019.DRV version 1.30 or laterLexmark at (606) 232-3000, or the Lexmark BBS at (606) 232 5238.IBM 4029 IBM4029.DRV version 1.30 or later.LexmarkEpson 24 Pin Dot MatrixEPSON24.DRV version 2.11 or laterEpson America at (800) 922-8911Epson ESC/P2ESCP2E.DRV version 2.0 or laterMSDLPanasonic 24 Pin Dot Matrix printers (KX-P series)PANSON24.DRV version 2.1 or later.MSDLHP Laserjet III seriesHPPCL5MS.DRV version 2.1 or later.MSDLCannot open document If you are having trouble opening complex or multiple documents and you are running SHARE.EXE, you may need to increase the /L and /F parameters in the SHARE line in your AUTOEXEC.BAT file so that the line looks something like this: c:\dos\SHARE.EXE /L:500 /F:5100 Activating OLE objects Word Viewer allows you to activate any embedded OLE objects present in your Word documents provided that the corresponding server is present on your machine. Any changes made in the object are discarded when the OLE server is closed, however. Word Viewer file names and locations To remove the Word Viewer, delete the directory you installed Word Viewer into. File NameFile SizeLocationcompobj.dll 102,400 \windows\systemole2.dll 313,344 \windows\systemstorage.dll 157,184 \windows\systemvshare.386 14,933 \windows\systemlicense.doc14,336Word Viewer directoryreadme.doc31,744Word Viewer directorysdv.dll 103,904 Word Viewer directoryttembedv.dll 105,472 Word Viewer directoryttembext.dll 5,280 Word Viewer directorywordview.exe1,815,040Word Viewer directorywrdview6.optN/AWord Viewer directorywrdview6.reg 504 Word Viewer directorywwintlv.dll369,152Word Viewer directory OLE Registration/Association By default, the Word Viewer will associate all .DOC and .DOT files with WORDVIEW.EXE. If you currently have Microsoft Word 6.0 for Windows installed, these extensions will remain associated with Word and not the Word Viewer. Љ1995 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. Microsoft is a registered trademark and Windows is a trademark of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. Microsoft Corporation ( One Microsoft Way ( Redmond, WA 98052-6399 ( USA README.DOC Page  PAGE 7 ™аЯрЁБс>ўџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџSummaryInformationџџџџџџџџџџџџџџџџџџџџџџџџ(џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ‘џџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ7>ўџ аЯрЁБс>ўџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџЯаbcст!"9:;=QRmn…†‡‰Ќ­ШЩрстф!"9:;=WXst‹Œ˜™ДЕЬЭЮаъы    " 6 7 R S j k l n š › Ж З Ю Я а в & ' > ? @ B m n ‰ Š Ё Ђ Ѓ Ѕ ўўўљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљљuDhbЅ ­ Ў Щ Ъ с т у х ћ ќ   / 0 1 3 \ ] x y  ‘ ’ ” Ё Ђ Н О е ж з й ц ч       3 4 O P g h i k Œ  Ј Љ Р С Т Ф е ж ё ђ 0 1 L M d e f h w x “ ” Ћ Ќ ­ Џ Х Ц с т љ њ ћ § -.EFGIZ[vћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћћuDcvwŽ’ЈЉФХмнорјљ,-.0VWrsŠ‹ŒŽЌ­ШЩрстфхцw%x%(0O0?6]6i6‡66Ў6К6и6у677,777U7]77Ž7В7П7ф7ё788:8G8m8y8˜8Ы9ю:я:;;;;!;+;2;3;9;:;;;<;ћћћћћћћћћћћћћћћћћћћћљїђюьюьюьюьюьюьюьюьюьюьюьюьюьъхъхъхъунлнлнP uDPVJЇcc]UV] UV]bUhuDV<;?;@;D;§ћuc34“”ѓєaу>Šх>б# o г C І ц 4 • к  l Х  i А ў J“с1хч dwЄіўќќР!№ќР!№ќР!№ќР!№ќР!№ќњјјР!№јР!№јР!№ііР!№іР!№њјјР!№јР!№јР!№јР!№јР!№јР!№јР!№ііР!№јієєР!иіјјР!№јР!№јР!№ќђ№ю№№Р!№*іu"D8XўNVЦп=P6Wt‹ЌПуэQ}Гоt ž п ц ўР!№ўР!№ќўќњќўіђіюіўЭЭР!№ЌЭЌЭЌЭЭР!№ЭР!№Њќњќњќ  8˜ў 4€h.  а˜ў 4€h.hhhц ?!T!!З!Ќ"И"–#Ђ#O$c$ƒ$ц%і%ј&'у)ё)B+W+О,П,в,и.ш.'0(000?0N0O0g0Ѕ0Е0Ф0ўќўќўќўќўќњўњўќўњўјўўР!№јўњўўР!№ѕт №ѕє №ѕ: №к: №ѕѕє №ѕ: №ѕ: №ИlО(”џN ," џџ џџ "Ф0Х0с0 1#1$181Y1\1]1p11М1Ь1Э1з1љ1+2;2<2F2i2q2r2Š2Ќ2О2Э2Ю2л2ћ23343W3\3]3t3—3œ33х: №ттє №т: №х: №ттє №т: №х: №ттє №т: №т: №х: №ттє №т: №т: №х: №ттє №т: №х: №ттє №т: №т: №х: №ттє №т: №х: №ттє №т: №х: №ттє №т: №х: №ИlО(”џN ," (3В3›4œ4Н4О4е4Щ5ю5>6?6I6S6\6]6i6v6†6‡666­6Ў6К6Ч6з6и6у6ё67ўќќР!№ќР!№ќР!№ўќўР!љљР!№ѕ6ы№ќыъP ыЧP ыѕ6ы№ќцъP цГP цѕ6ы№ќцъP цГP цѕ6ы№ќцъP цГP цѕ6ы№ќцъP цИНњР ПО тџTŒ П"ИНњР ПО(тџTŒ JJJП   –7777+7,777>7T7U7]7j7€77Ž7›7Б7В7П7Э7у7ф7ё7ћ7888#898:8G8V8l8m8y88—8ьP цш6ыуќцнP цьP цш6ыунP цьP цш6ыуќцнP цЩP цш6ыуќцнP цЩP цш6ыуќцнP цЩP цш6ыуќцнP цЩP цш6ыуќцнP цьP цш6ыуќцнP цЩP цш6ыуќцнP цИНњР ПО тџTŒ П–ИНР ПО тџTŒ П$—8˜8™8Ж8˜9™9Ь9C:œ:и:!;=;>;?;@;нP цкР!№иР!жжР!№жР!№жР!ижР!ижР!ижР!идР!№жжжР!и"ИНњР ПО(тџTŒ JJJПK@ёџNormala .@. 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RoshakC:\_WORK\wordview\readme.docMicrosoft CorporationC:\_WORK\wordview\readme.docMicrosoft Corporation C:\_WORK\wordview\readme.new.docMicrosoft Corporation C:\_WORK\wordview\readme.new.docMicrosoft Corporation C:\_WORK\wordview\readme.new.docMicrosoft Corporation C:\_WORK\wordview\readme.new.docџ@\\wppm\hpiiisiNe00:winspoolHP LaserJet IIISi PostScript v52.3\\wppm\hpiiisi P|pпъ od,Letterъ od,LPRIV  N N N'\\wppm\hpiiisi P|pпъ od,Letterъ od,LPRIV  N N N'€=4=4=474ATimes New Roman Symbol &ArialWingdings"ˆаhЛ|ёмŒёE гf)Иƒгf)И$ZMicrosoft Word Viewer ReadmeMicrosoft CorporationMicrosoft CorporationаЯрЁБс>ўџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџ