The following enhanced offerings are targeted to meet different customer requirements. The OS/2 Bulletin Board System (BBS) is targeted for all end users with the appropriate electronic communications equipment. CompuServe will be available as an additional electronic channel for all end users. OS/2 Support Line provides support for OS/2 2.X, as a low cost offering intended for individual users and small businesses. SystemXtra(*) is targeted for customers with multiple systems installed and designated. SystemXtra provides support for OS/2 2.0 Licensed Program Products (such as OS/2 2.0, Extended Services, LAN Server 2.0). SystemXtra also provides Single Point of Contact support for software and hardware, defect and nondefect problems, with premium response within one hour. In addition, End User Support (EUS), a currently available service offering, provides assistance with problems and answers to questions about a variety of IBM and non-IBM hardware and software products, including both operating systems and application programs. This offering is targeted for the PC end user.