INTERNET VOICE MAIL FOR WINDOWS Online User Manual Table Of Contents INTRODUCTION Introducing Internet Voice Mail Advantages of Internet Voice Mail INSTALLING INTERNET VOICE MAIL Minimum System Requirements Installation Entering Your User Information and License Code Entering Your System Information Running Internet Voice Mail USING INTERNET VOICE MAIL The Internet Voice Mail Window Sending Voice Mail Retrieving a Voice Mail Message EXPLORING INTERNET VOICE MAIL The Address Book Setting Your Preferences On-Line Help Technical Support THE VOICE MAIL PLAYER ---------------------------------------------------------------------------- Introduction Introducing Internet Voice Mail [Image] With VocalTec's Internet Voice Mail you can send voice mail over the Internet to any Macintosh or Windows user with a valid e-mail address. Internet Voice Mail works with your e-mail application, enhancing its existing capabilities by adding voice. Now you can save time by speaking instead of typing long messages. Internet Voice Mail goes beyond voice to include graphics, data and text. You can add text messages and various file attachments to complement your voice mail. All these features are displayed in one window on the user interface and are carried out by simple point-and-click mouse commands. Internet Voice Mail adds the exciting dimension of voice to your e-mail and Internet use, allowing you to communicate easily and quickly. Advantages of Internet Voice Mail Ease of use Internet Voice Mail is as easy to use as e-mail, but faster and more natural than typing. Simply type an e-mail address, record your message and send it. Your friend will soon hear your voice, even on the other side of the world. Lets you communicate with Internet users from all over the world Since Internet Voice Mail sends voice messages to an e-mail address, any Macintosh or Windows user connected to the Internet can listen to your messages. Plus, the Internet Voice Mail includes a free Voice Mail Player for both Macintosh and Windows computers. Send this player to your e-mail partners who do not have Internet Voice Mail, and they can listen to your messages too. Compatible with major e-mail applications Internet Voice Mail is compatible with most major e-mail applications. Start using Internet Voice Mail with your existing e-mail program. High quality for a low cost Like e-mail, Internet Voice Mail allows you to send an unlimited number of messages around the world for the cost of an Internet connection. When your voice message is played, it will be heard with the high audio quality that VocalTec is known for. Installing Internet Voice Mail Minimum System Requirements Before starting, let's make sure your system meets the requirements needed to start Internet Voice Mail. To use Internet Voice Mail, you will need: * Windows 3.x, Windows 95 or Windows NT * 486/33MHz or faster * 8 MB RAM * TCP/IP Internet or network connection * Winsock 1.1 or higher * E-mail program * Windows-compatible sound card * Speakers and microphone (microphone included in package) Installation * From a CD: Windows 95 or Windows NT 4.0 Installation: 1. Insert CD into the CD-ROM drive. 2. Follow the instructions that appear on your screen. Windows 3.x or Windows NT 3.51 Installation: 1. Insert CD into the CD-ROM drive. 2. Choose Run╔ from the File menu in the Program Manager. 3. Type the drive containing the CD followed by `:\setup'. For example: D:\setup and click OK. 4. Follow the step-by-step Internet Voice Mail Setup instructions on your screen. Tip Under Windows 3.x, Internet Voice Mail requires that your system be installed with the Microsoft Win32s subsystem. This system allows 32-bit applications like Internet Voice Mail to run under 16-bit Windows 3.x. If you are installing under Windows 3.x, the Internet Voice Mail setup will install Win32s (version 1.30) automatically, unless version 1.25 or a later version is already installed. You will have to restart your computer to complete the setup process. * From our Web site: 1. Download the Internet Voice Mail for Windows 3.x or Windows 95 from our web site. 2. Run the self-extracting file from your hard disk. 3. Follow the step-by-step Internet Voice Mail Setup instructions on your screen. Entering Your User Information and License Code During the installation process you will be asked to enter your user information and license code. The license code is a unique code and must not be copied to others. You must enter your license code otherwise the program will not function. To enter your user information Type your user information into the dialog box and click Next. Tip To change or update your user information from within Internet Voice Mail, choose User╔ from the Options menu to open the dialog box. To enter your license code Copy the license code from the label on the CD-ROM jacket into the code text box and click Next. Entering Your System Information In the next step of the installation process, you will be asked to enter a few details about your system configuration to make sending voice mail possible. To enter your system information * Type your e-mail address. * Type your mail host address in the Mail Server text box. This address is required to enable Internet Voice Mail to provide you with mail functions such as sending voice mail and e-mail. If you do not know your mail server host address consult your system administrator or your Internet service provider. * Click Next to continue the setup process. Running Internet Voice Mail In order to send and receive mail you must connect to the Internet via either a direct Internet connection or a modem connection with Winsock 1.1-compatible Internet TCP/IP connection software. You can also run it on a TCP/IP local area network (LAN). If you are using a modem, make sure it is working and properly connected to the Internet. Windows 95 or Windows NT 4.0: 1. Click the Start button, and choose Programs from the menu. 2. Choose Internet Voice Mail then run Internet Voice Mail. Windows 3.x or Windows NT 3.51: 1. Switch to the Program Manager window. 2. Open the group window named Internet Voice Mail. 3. Do one of the following: o Double-click the Internet Voice Mail icon. [Image] o Use the arrow-keys to select the Internet Voice Mail icon, and press ENTER to start it. To quit Internet Voice Mail, choose Exit from the File menu. ---------------------------------------------------------------------------- Using Internet Voice Mail The Internet Voice Mail Window [Image] When you open Internet Voice Mail, you see the following panels: The Address Panel is where you enter the information Internet Voice Mail needs to send your mail to the right people. Type e-mail addresses in the To:, cc: and bcc: text boxes, or click these buttons to open your personalized address book and access frequently used addresses. You can title your message in the Subject text box. The Voice Panel enables you to record voice mail with the Tape Recorder Controls, and indicates the audio level and length of your recorded message. The File Attachment Panel is where you can attach and remove files to transfer to the other party. The Attach button opens a dialog box where you can choose to attach and remove files. Each time you add a file the total number and size of files is displayed on the right side of the panel. The Text Panel provides space for your text messages. Click on the panel and type as you would a regular e-mail message. Use the scroll bar to scroll text. The message line at the bottom of the window displays information about the current voice mail session. Click the Send button to send your messages, and the animation in the Address Panel is activated. Sending Voice Mail You can send voice mail to any Macintosh or Windows user with a valid e-mail address, including users who do not have Internet Voice Mail. The following steps lead you through the process of creating and sending a new voice mail message: * Type the recipient e-mail address * Enter a subject * Record your message * Add a text message (optional) * Add a file attachment (optional) * Send your voice mail message with text and file attachments Type the recipient e-mail address [Image] To select a recipient, do one of the following: * Type the correct e-mail address of the person to whom you want to send voice mail in the To: text box. * Click the To: button to open the address book. Select a person from the list, click the arrow button next to the To: text box and click OK. If the selected person has a valid e-mail address it is displayed in the To: text box on the Address Panel. To send a copy of your mail to secondary recipients: * Type the e-mail address of the secondary recipient in the cc: text box or click the cc: button to open the address book. * Type the e-mail address of a hidden secondary recipient in the bcc: text box or click the bcc: button to open the address book. You can type more than one address into each text box. Tip bcc means blind carbon copy. Primary and secondary recipients will not see the bcc names. If you type more than one name in the bcc: text box, recipients will see only their own name in that text box; that is, their names are hidden from each other. Enter a subject To title your message or briefly describe the subject, type this information into the Subject text box in the Address Panel. Record your message [Image] To record a message 1. Click the Record button on the Tape Recorder Controls. 2. The Message Line displays the message Recording╔. 3. Speak into the microphone to record your speech. 4. When you speak, make sure that the Record Level Bar is always bright green and does not reach deep into the red zone. If it does, you are speaking too loudly (this feature does not apply to Windows 3.x). 5. The number to the right of the Time Bar shows you the length of your recorded message. You can adjust the maximum recording time limit by choosing Settings╔ from the Options menu. The pre-configured value is two minutes. 6. Click the Stop Button on the Tape Recorder Controls. To play back a message * Play back the recorded message using the Pause, Rewind, Forward and Play buttons. * The Message Line displays the message Playing╔. You can adjust the volume level with the Volume Slider. Drag the slider to the right to increase the volume. During playback, the number to the left of the Time Bar shows the elapsed playing time of your recorded message. Tip If you do not hear yourself through your speakers, check the microphone connection and sound card configuration. To save your outgoing voice message * Choose Save Voice Message╔ from the File menu to open the Save As dialog box. * Name the file, then choose a destination and folder. If you want to access a saved message, choose Open Voice Message╔ from the File menu and select the saved file. Add a text message [Image] Type your message into the text box just as you would a regular e-mail message. Use the scroll bar to scroll text. You can add a signature to accompany your text messages by choosing Signature╔ from the Options menu. Add a file attachment [Image] To attach a file(s) Do one of the following: * Click the Attach button or choose Attach File╔ from the File menu to open the Attach File dialog box. Double-click the file you want and it is inserted into the panel. * Drag-and-drop the selected file into the File Attachment Panel (this feature only applies to Windows 95 and Windows NT 4.0 users). The total amount and size of attached files is indicated on the right side of the File Attachment Panel. Tip You can send the Internet Voice Mail Player to recipients who do not have Internet Voice Mail. To send the player, choose Attach Player╔ from the Options menu to open a dialog box. Select either a Windows or Mac version of the player. The player's icon will appear in the File Attachment Panel. It is recommended that you compress all non-text files before attachment. To remove a file(s) If you decide not to send a file, you can remove it. Select the file you wish to remove and do one of the following: * Choose Remove File from the File menu. * Press the Delete button on your keyboard. Send your voice mail message [Image] To send your message, do one of the following: * Click the Send button. o Choose Send from the File menu. The following events occur to let you know your message is being sent: * The content of the Progress Bar changes. * The Message Line displays the message Sending╔. * The animated logo in the Address Panel is activated (this feature does not apply to Windows 3.x). Tip The Send button displays the word Cancel while sending; click it to stop the sending process. To clear the screen and begin a new message, choose New Message╔ from the File menu. Retrieving a Voice Mail Message The voice mail message may be composed of a text message, file attachments and/or voice message; all are easily retrieved using your mailer application. Listening to Voice Mail A voice mail that was sent to you appears as an e-mail message with an attached voice file (Voice.VMF). Do the following to listen to your voice mail message: 1. Save the voice file attachment to your hard drive according to your mailer application's method. 2. Go to the destination where you saved the voice file and double-click on it to open the Voice Mail Player and play the message. 3. Use the Tape Recorder Controls Play, Forward, Rewind and Stop to replay the message. ---------------------------------------------------------------------------- Exploring Internet Voice Mail The Address Book The Address Book gives you direct access to addresses you send mail to regularly. Once a person's name has been added to the address book, simply select a name and send a message. To access the Address Book Do one of the following: * Choose Address Book╔ from the Options menu. * Click the To:, cc: or bcc: buttons from the Address Panel. To add names to the Address Book * To add a name, click the Add button in the address book window to open a User Information dialog box. Type the information in the appropriate text boxes, then click the OK button to enter the name into the Address Book window. * To remove a name, select the name you wish to remove from the address book window and click the Remove button. To insert names in the Address Panel To insert a name into the To:, cc: and bcc: text boxes on the Address Panel, select a name and click the arrow buttons next to the appropriate text box, then click OK. Setting Your Preferences Use the Options menu to modify various Internet Voice Mail settings. Select the parameters you want to change, and after modification click OK to set the new information. Settings Type your mail server and set the time limit (Timeout) for connection. Set the maximum time for recording messages. Signature Type a signature to accompany your text messages. User Type your name and e-mail address. On-Line Help Internet Voice Mail offers on-line Help on all features. * To access the Help index choose Help Topics from the Help menu. * You can receive updated on-line help from the Internet by using the web links from the Help menu. Technical Support You can receive additional information and technical support in the following ways: * Look for updated information and easy solutions to common problems on our WWW site, at http://www.vocaltec.com * Contact our Technical Support Department ---------------------------------------------------------------------------- The Voice Mail Player You can send the Voice Mail players to Macintosh and Windows users, enabling even users who do not have the Internet Voice Mail software to listen to your messages. Simply attach the Voice Mail Player to your message via the Options menu and send your voice out to family, friends and colleagues. After a quick installation process, they can listen to your message and save the player for future voice mail. To assist these recipients, when they receive your voice mail the following installation instructions will appear as a text message together with the player: You have just received a VocalTec Internet Voice Mail message. Please read the following instructions to listen to your voice mail: Installing the Internet Voice Mail Player 1. Your voice mail message consists of two file attachments: 2. Voice mail message (.vmf) 3. Internet Voice Mail Player for Macintosh or Windows - 4. Player.hqx or vmpsetup.exe, respectively 5. Save both the voice and player attachments to a temporary directory/folder in your hard disk. Both Player.hqx and vmpsetup.exe are self-extract archive files. To install the player for Windows do the following: Windows 95 or Windows NT 4.0: Click the Start button, select Run╔ and run the self-extract from the directory you saved it in. Now follow the instructions on your screen. Windows 3.x or Windows NT 3.51: From the Windows Program Manager select Run╔ from the File menu and run the self-extract from the directory you saved it in. To install the player for Macintosh do the following: Drag the player file attachment onto the StuffIt Expander to extract the player file. Use the resulting application to access your voice mail. If you do not have StuffIt Expander you can download it from the Internet. Some mailer applications are capable of automatically extracting attached files. If so, double-click on the player file to extract the player application. To Listen to voice messages: After you have installed the player, in most mailer applications, double-clicking the voice file attachment will automatically play the message using the voice mail player. If this method does not work on your mailer application, do the following: For Windows: go to the destination where you saved the voice file and double-click on it to open the Internet Voice Mail Player. For Mac: simply drag-and-drop the voice file onto the player file. Use the Tape Recorder Controls to listen to your message. Use your saved player to listen to future voice mail messages. ---------------------------------------------------------------------------- Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronically or mechanically, for any purpose, without the express written permission of VocalTec Ltd. ⌐1993-1996 VocalTec Ltd. All rights reserved. Internet Voice Mail is a trademark of VocalTec Ltd. Windows¿ and Windows¿╩95 are registered trademarks of Microsoft Corporation, and Windows NT is a trademark of Microsoft Corporation. MacOS, Sound Manager and QuickTime are trademarks of Apple Computer, Inc. All other trademarks are the property of their respective owners.