Why did I receive a General Protection Fault message?
If an error message appears that says General Protection Fault, most likely your video driverSoftware that enables a computer component or device, such as a printer, to communicate with the operating system and other software applications. is outdated.
To fix the problem:
Get an updated video driver.
Check with your computer manufacturer for the availability of updated drivers. Often, you can download drivers from the manufacturer's Web site.