If disinfection is not possible...

There could be cases where, despite having selected the disinfection option, a particular virus cannot be removed.

Of these, the most frequent is the detection of a file virus found in a compressed file. In order to disinfect this virus, the following steps are necessary:

1. Decompress the compressed file in an empty directory. There is no risk in doing this, even if one of the files in the compressed file is infected.

2. Scan the directory containing the decompressed files, checking the disinfection option.

3. With the first two steps, the infected file will be disinfected. If desired, the files may be compressed again to return them to their original state but without any virus-infected files.