═══ 1. About CIM for OS/2 ═══ The CompuServe Information Manager for OS/2 -- CIM for OS/2(r) --is a software product developed by CompuServe that automates communications between your computer and the CompuServe Information Service. CIM for OS/2 features an OS/2 Presentation Manager interface with pull-down menus and dialog boxes that enable you access the CompuServe Information Service and find the information you want quickly and easily. Related Information Proprietary Information ═══ CIM for OS/2 Features ═══ o OS/2 Presentation Manager environment; makes CompuServe easy to learn and use. o Reliable data transmission; all data communication uses CompuServe's B+ Protocol - for error detection and correction. o Local (offline) message creation - saves you money. o Integrated filing cabinet to organize information; save time by retrieving messages to your local storage, then reading and responding locally (offline). o Integrated local address book; maintain a list of your CompuServe friends and associates. o Familiar desktop metaphor for messages; In and Out Baskets function much as they do on your desk. o Favorite Places; a local, personal menu contains places you access regularly. o Message Maps; a message map visually represents the flow of Forum messages in a Forum topic. o Electronic Conferencing Support; split-screen window support for conferencing. You can participate in more than one conversation at the same time. o Graphic Interchange Format (GIF) and JPEG Support; You can view GIF and JPEG images online or offline. o Resumable downloads in both the desktop and terminal emulation modes. o A stock "portfolio" option that enables members to create and maintain a record of stock prices. ═══ 1.1. Proprietary Information ═══ CIM for OS/2 is the property of CompuServe Incorporated. A portion of CIM for OS/2 was developed by Intuitive Software Systems, Incorporated. Related Information Service Marks Registered Marks ═══ 1.1.1. Service Marks ═══ The following names are service marks of CompuServe Incorporated. o B Protocol o B+ Protocol o CompuServe's CB Simulator o CompuServe's Citizen Band Simulator o CompuServe Directory o CompuServe Mail o Executive News Service o CIM for OS/2 All other brand and product names are marks or registered marks of their respective companies. ═══ 1.1.2. Registered Marks ═══ The following names are registered marks of CompuServe Incorporated. o CompuServe o CompuServe Information Manager o Online Today All other brand and product names are marks or registered marks of their respective companies. ═══ Credits ═══ The following names are service marks of CompuServe Incorporated: o B Protocol o B+ Protocol o CIM o CIM for OS/2 o CompuServe's CB Simulator o CompuServe's Citizen Band Simulator o CompuServe Mail o Executive News Service o The following names are registered marks of CompuServe Incorporated: o CompuServe o CompuServe Information Manager o Online Today OS/2 is a trademark of International Business Machines. All other brand and product names are marks registered marks of their respective companies. CIM for OS/2 is the property of CompuServe Incorporated. A portion of CIM for OS/2 was developed by Intuitive Software Systems, Inc. ═══ 2. Address Book ═══ The Address Book dialog lists the names and addresses of your electronic correspondents. You can access the Address Book by selecting the Address Book icon from the Ribbon or by choosing the Address Book command from any of the following menus: the Mail menu; the Messages menu; and the Special menu in CB, Terminal Emulation, and ENS. o Address Book entries are listed in alphabetical order by last name. o To add an individual entry, select Add. Selecting Add takes you to an Add to Address Book dialog. o To add a group entry, select Add Group. Selecting Add Group takes you to an Add Group to Address Book dialog. o To display an entry, highlight the entry and then select Change. Selecting Change, if the highlighted entry is an individual entry, takes you to a Change Entry in Address Book dialog. Selecting Change, if the entry is a group entry, takes you to an Add Group to Address Book dialog. o To remove an entry, highlight the entry and then select Delete. o To record your changes and close the dialog, select OK. Related Information Electronic Address Formats CompuServe Mail ═══ 2.1. Selecting an Address Book Entry ═══ The Select Entry from Address Book dialog lists the entries in your Address Book. Select the one you want. You get to the Select Entry from Address Book dialog by selecting To: in the Create Forum Message dialog. ═══ 2.2. Changing an Address Book Entry ═══ The Change Entry in Address Book dialog displays an Address Book entry so that you can review or modify it. You can access this dialog by selecting Change in the Address Book dialog. o Type the new name in the box beside Name. Initially, the name of the entry as it appears in the Address Book is shown in the box beside Name. o Type the electronic address in the box beside Address. Initially, the electronic address format currently associated with the entry in the Address Book is shown in the box beside Address. o You may type a comment or two if you like in the box below Comments. o To record the information in your Address Book, select OK. Unless you have specified information in the box beside Name and the box beside Address, OK will not be a valid selection and will be dimmed. ═══ 2.3. Selecting Address Book Entries ═══ The Select Entries from Address Book dialog lists your Address Book entries so that you can select one or more for an address group. You get to the Select Entries from Address Book dialog by selecting Add in the Add Group to Address Book dialog. ═══ 2.4. Changing an Address Group Name ═══ The New Group Name dialog displays an address group name for you to review or modify. You get to the New Group Name dialog by selecting New in the Add to Address Book dialog while adding recipient list information from a CompuServe Mail message to your Address Book. ═══ 2.5. Entering Address Book Group Name ═══ Enter the name you want to use to identify this group in your address book. ═══ 2.6. Electronic Address Formats ═══ Advantis AT&T EasyLink AT&T Mail 400 BT Messaging Service CompuServe Address CompuServe Mail Hub Service Deutsche Bundespost Fax Gram Infonet Internet MCI Mail NIFTY-Serve Private CompuServe Mail Systems SprintMail Telex and TWX Uniplus arCom 400 For more information about interconnected Mail services, choose Go from the Initial Desktop Services menu and go to ASCIIMAIL; then type HELP and press return at any ensuing CompuServe Mail Main Menu screen to view a list of Mail help topics. ═══ 2.6.1. Advantis 400 ═══ Use this format to send Mail to an Advantis 400 address: X400:(C=country;A=IBMX400;P=private-domain;S=surname;G=given-name) Related Information Inbound Address Formats ═══ 2.6.2. AT&T Easylink ═══ Use this format to send mail to an AT&T Easylink address: X400:(C=country;A=WESTERN UNION;P=private-domain;S=surname;G=given-name;D=ELN: easylink-number) Example X400:(C=US;A=WESTERN UNION;P=XCO;S=CHAN;G=LI;D=ELN:62055500) Related Information Inbound Address Formats ═══ 2.6.3. AT&T Mail 400 ═══ Use this format to send mail to an AT&T Mail 400 address: X400:(C=country;A=ATTMAIL;P=private-domain;S=surname;G=given-name;D=ID :mail-id) Example X400:(C=US;A=ATTMAIL;P=XYZCORP;S=JONES;G=AL;D=ID:AJONES) Related Information Inbound Address Formats ═══ 2.6.4. BT Messaging Service ═══ Use this format to send Mail to a BT Messaging Service address: X400:(C=country;A=BT;O=organization;S=surname;G=given-name) Example X400:(C=GB;A=BT;O=XYZORG;S=FOSTER;G=HELEN) Related Information Inbound Address Formats ═══ 2.6.5. CompuServe Address ═══ Use the CompuServe User ID number to send Mail to another CompuServe member. Example: 75140,1062 ═══ 2.6.6. CompuServe Mail Hub Service (MHS) ═══ Use one of these formats to send Mail to a CompuServe Mail Hub address: MHS:user-name@workgroup or ... CCMAIL:user-name AT post-office Example MHS:WILSON@MTAGROUP or ... MHS:CCMAIL:MFRANCO AT RD2 Related Information Inbound Address Formats ═══ 2.6.7. Deutsche Bundespost ═══ Use this format to send Mail to a Deutsche Bundespost address: X400:(C=country;A=DBP;P=private-domain;O=organization;S=surname;G=given-name) Example X400:(C=DE;A=DBP;P=ABCCORP;O=XYZORG;S=REYNOLDS;G=STEGGI) Related Information Inbound Address Format ═══ 2.6.8. Fax ═══ Use this format to send text messages to a fax machine: To any North American location: FAX:1+Area_Code+Fax_Number Example FAX:16145551212 To any destination outside North America: FAX:+Country_Code+Fax_Number Example FAX:443312345 ═══ 2.6.9. Gram ═══ Use this procedure to learn how to send a Congressgram or other type of Gram: 1. Select from your desktop ribbon. 2. Type Grams 3. Click the OK button. CIM for OS/2 then takes you to the Grams area on CompuServe. ═══ 2.6.10. Infonet ═══ Use this format to send Mail to an Infonet address: X400:(C=country;A=INFONET;P=private-domain;O=organization;S=surname;G=given-name) Example X400:(C=US;A=INFONET;P=ABCCORP;O=XYZORG;S=REYNOLDS;G=STEGGI) Related Information Inbound Address Format ═══ 2.6.11. Internet ═══ Use this format to send text messages to an Internet address: INTERNET:address@domain Example INTERNET:jdoe@abc.osu.edu Related Information Inbound Address Format ═══ 2.6.12. MCI Mail ═══ Use this format to send Mail to an MCI Mail address: Example MCIMAIL:mci-id Or ... X400:(C=country;A=MCI;P=private-domain;S=surname;G=given-name;D=ID:mail-id) Example X400:(C=US;A=MCI;P=ABCCORP;S=REYNOLDS;G=STEGGI;D=ID:SREYNOLDS) Related Information Inbound Address Format ═══ 2.6.13. NIFTY-Serve ═══ Use one of these formats to send Mail to a NIFTY-Serve address: NIFTY:mail-id Example NIFTY:SAM12345 or ... X400:(C=country;A=NIFTY; P=private-domain;S=mail-id) Example X400:(C=JP;A=NIFTY;P=SVC;S=SAM12345) Related Information Inbound Address Formats ═══ 2.6.14. Private CompuServe Mail Systems ═══ Use this format to send Mail to a private CompuServe Mail address: system-name:user-address Example ABC:S.CHAN Related Information Inbound Address Formats ═══ 2.6.15. SprintMail ═══ Use this format to send Mail to a SprintMail address: X400:(C=country;A=TELEMAIL;P=private-domain;O=organization;S=surname;G=given-name) Example X400:(C=US;A=TELEMAIL;P=XYZGROUP;O=XYZORG;S=JONES;G=ANN) Related Information Inbound Address Format ═══ 2.6.16. Telex and TWX ═══ Use this format to send Mail to a Telex system: TLX:machine-number answerback Example within the United States TLX:2165551212 Example sent to recipient outside of the United States (with answerback) TLX:03421345678 ABCDEF Related Information Inbound Address Format ═══ 2.6.17. Uniplus arCom 400 ═══ Use this format to send Mail to a Uniplus arCom 400 address: X400:(C=country;A=ARCOM;P=private-domain;O=organization;S=surname;G=given-name) Example X400:(C=CH;A=ARCOM;P=ABCCORP;O=XYZORG;S=DARBY;G=TERRENCE) Related Information Inbound Address Format ═══ 2.7. Searching for CompuServe Members ═══ The Search Member Directory dialog searches the CompuServe Member Directory for information about members. You can access the Search Member Directory dialog by choosing the Member Directory command from the Mail menu or by selecting the Search button in the Recipients List dialog. Provide as much information as you want for your search. If you know the person's electonic mailing address, you can type it in the box beside Mailbox Name. ═══ 2.8. Learning about a Member ═══ The Member Information dialog displays information about a specific CompuServe member. o To record the entry in the Name and Address boxes in the Recipient List dialog, select the Select button. o If there are entries following the highlighted entry in the Select Address dialog, Next displays member information for the next entry. Otherwise Next is disabled and is not a valid selection ═══ 2.9. Selecting an Address ═══ The Select Address dialog displays a list of CompuServe members who meet your search criteria. o To select an entry to be recorded in the Name and Address boxes in the Recipient List dialog, highlight an entry and then select the Select button. o To learn more about an entry, highlight the entry and then select Open. You will go to a Member Information dialog. (Once there, you can still add the name and address information to the Recipient List dialog.) ═══ 2.10. Learning about a Member ═══ The Member Information dialog displays information about a specific CompuServe member. o To record the entry in the Name and Address boxes in the Recipient List dialog, select the Select button. o If there are entries following the highlighted entry in the Select Address dialog, Next displays member information for the next entry. Otherwise Next is disabled and is not a valid selection ═══ X400 Country ═══ Standard X.400 code for the country where the mail service interface is located (country-domian). ═══ X400 Private Domain ═══ Private-domain of the recipients organization (if there is one). ═══ X400 Last Name ═══ Last name of the recipient. ═══ X400 First Name ═══ First name of the recipient. ═══ X400 Mail ID ═══ Recipient's unique mail service identification (called the domain-defined attribute.) ═══ X400 Organization ═══ Organization through which the recipient receives messages. ═══ MHS Username ═══ Recipient's username. ═══ MHS Workgroup ═══ Recipient's MHS workgroup, as registered with the CompuServe Mail Hub. ═══ MHS Post Office ═══ Recipient's cc:Mail post office, as registered with the CompuServe Mail Hub. ═══ Private CompuServe Mail System ═══ Three-letter code assigned to a private CompuServe Mail system. ═══ Telex Answerback ═══ This is an optional component of both Telex and TWX address formats. If you desire an answerback you may type a space and the answerback after the recipient's machine number. Some systems do not properly handle the answerback request. If you have trouble sending a Telex with answerback, try removing the answerback request from your address. ═══ Adding a Recipient List ═══ The Add to Address Book dialog adds recipient list information from a CompuServe Mail message to your Address Book. You can access this dialog by selecting Address in a Message dialog that contains more than one recipient. o Recipient List shows the people who received the CompuServe Mail message, and Address Book shows the entries in your Address Book. o To copy a Recipient List entry to your Address Book, highlight the entry and then select Copy >>. o To add a Recipient List entry to a group entry under Address Book, highlight both entries and then select Add >>. o To create an Address Group for one or more entries under Recipient List, select New. Selecting New takes you to a New Group Name dialog. o To record your changes and close the dialog, select OK. ═══ First Name ═══ If you know the person's first name, type it here. Unless you are sure of the name, you might want to leave this blank, as the person might have used a nickname when registering. ═══ Last Name ═══ If you know the person's last name, type it here. ═══ City ═══ If you know the city the person is registered in, type it here. ═══ State ═══ If you know the state the person is registered in, type it here. ═══ Country ═══ If you know the country the person is registered in, type it here. ═══ Mailbox Name ═══ If you know the person's electonic mailing address, type it here. This feature is only available to users of private CompuServe Mail services. ═══ Inbound Address Requirements ═══ ═══ X400 Mail Service ═══ People need to know the following information in order to send Mail to your CompuServe address using an X400 Mail service: o The country code is US o The administrative domain (ADMD) is COMPUSERVE o The private mail domain (PRMD) is CSMAIL o The domain-defined attribute (DDA) type is ID For Public CompuServe Mail users, the DDA value is your User ID number with the comma replaced by a period. For Private CompuServe Mail users, the DDA value is your address in the form of system-name:address. For CompuServe Mail Hub users, the DDA value is the same outbound address format used to send from CompuServe Mail. o AT&T Mail has a special gateway name (MHS!CSMAIL) that can be used to abbreviate your address information (example: MHS!CSMAIL!76003.511) o Incoming CompuServe address formats can differ, even within the same mail service. However, any correspondent can find the necessary address format by checking the header of a message received from you. ═══ Novell Netware MHS and Lotus cc:Mail ═══ Novel NetWare MHS People need to know the following information in order to send Mail to your CompuServe address using the CompuServe Mail Hub: o Your MHS address is MAIL@CSERVE o Your CompuServe address must be enclosed in braces { } For Public CompuServe Mail users, your CompuServe address is your User ID number with the comma replaced by a period. For Private CompuServe Mail users, your CompuServe address is your address in the form of system-name:address. Incoming CompuServe address formats can differ, even within the same mail service. However, any correspondent can find the necessary address format by checking the header of a message received from you. Examples using Novell NetWare MHS MAIL@CSERVE {76003.511} MAIL@CSERVE {ABC:RCHEN} Lotus cc:Mail People need to know the following information in order to send Mail to your CompuServe address using Lotus cc:Mail: o CompuServe's Lotus cc:Mail address is AT CSERVE o Your CompuServe address For Public CompuServe Mail users, your CompuServe address is your User ID number with the comma replaced by a period. For Private CompuServe Mail users, your CompuServe address is your address in the form of system-name:address. Incoming CompuServe address formats can differ, even within the same mail service. However, any correspondent can find the necessary address format by checking the header of a message received from you. Examples using Lotus cc:Mail 76003.511 AT CSERVE ABC:RCHEN AT CSERVE ═══ Internet ═══ People need to know the following information in order to send Mail to your CompuServe address using Internet: o CompuServe's domain is COMPUSERVE.COM o For Public CompuServe Mail users, your CompuServe address is your User ID number with the comma replaced by a period. For Private CompuServe Mail users, your CompuServe address is your address in the form of system-name:address. For CompuServe Mail Hub users using MHS, your CompuServe address is your user name followed by an @ followed by your workgroup followed by MHS. For CompuServe Mail Hub users using cc:Mail, your CompuServe address is your user name followed by an @ followed by your post office name followed by CCMAIL. Incoming CompuServe address formats can differ, even within the same mail service. However, any correspondent can find the necessary address format by checking the header of a message received from you. Examples using Internet o 76003.511@COMPUSERVE.COM o MAILBOX@ABC.COMPUSERVE.COM o BOBS@ABC-HQ.CCMAIL.COMPUSERVE.COM o JHANEY@XYZSAL.MHS.COMPUSERVE.COM ═══ Private CompuServe Mail System ═══ People need to know the following information in order to send Mail to your CompuServe address using a private CompuServe Mail system: o Your User ID number must be enclosed in brackets [ ] Example [76003.311] ═══ Inbound Address Requirements for Telex ═══ People need to know the following information in order to send Mail to your CompuServe address using Telex: o CompuServe's machine number is 3762848 From some locations, a country prefix may be required. For a complete list, Go to ASCIIMAIL and enter HELP TELEX PREFIXES to get the correct code. o CompuServe's answerback (optional) is COMPUSERVE o Place your User ID on the first line of the message text. ═══ 3. CB Simulator ═══ CompuServe's CB Simulator lets you communicate with people all over the world. Just like a traditional citizen's band radio, you can monitor and tune to channels to converse with other CBers. Using a keyboard rather than a microphone, your comments are visible to others on the channel; their comments are visible to you. To access the CB Simulator, choose CB Simulator from the Services menu. If you are new to CB and want online assistance, select Access CB General Band, and then tune to Channel 2. Related Information Selecting Channels Learning Who Is on CB Monitoring a Conversation Inviting People to a Private Group Speaking Privately with Just One Person Tracking People Squelching a Person Changing Your Handle Maintaining a Friends List ═══ 3.1. Selecting Channels ═══ The Channel Selector dialog displays all the channels on your CB band. You can monitor or tune to a channel. You can also learn who is on what channel. You see the Channel Selector dialog each time you access the CB Desktop. You can also access this dialog by choosing Channels! from the menu bar in CB. o To learn the name of a channel or how many people are on a channel, highlight the channel and look along the top of the Channel Selector dialog. o To participate in a conversation on a channel, highlight the channel number and select Tune. Selecting Tune takes you to a Conversation dialog. o To listen in on a channel without being able to participate, highlight the channel number and select Monitor. Selecting Monitor takes you to a Monitoring dialog. o To learn who is on your CB band, select Who. Selecting Who takes you to a Who's Here dialog. o To see what channels people on your CB band are on, select Status. Selecting Status takes you to a Total Users dialog. Related Information Monitoring a Conversation Obtaining Online CB Help Learning Who Is on CB Inviting People to a Private Group Speaking Privately with Just One Member Tracking People Squelching a Person Changing Your Handle Maintaining a Friends List ═══ 3.2. Learning Who Is on CB ═══ The Who's Here dialog shows you who else is on your CB band so you can view their profile information and initiate a private conversation with another member. You can access the Who's Here dialog by selecting the Who's Here icon on the CB Toolbox, by choosing the Who's Here command from the People menu in CB, or by selecting Who in the Channel Selector dialog. o If you want to view a list of handles rather than User ID numbers, select Handle. If you want to view a list of User ID numbers rather than handles, select User ID. o Specify who you want in the list. If you want the list to include everyone in the CB band, select All. If you want the list to include only those persons in a particular channel, select Chan and specify the channel number in the box to the right of Chan. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o If you wish to restrict the list to only those people in your Update Group dialog Friends list, mark Only Friends. o To stop CIM for OS/2 from updating the list of handles or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of handles or User ID numbers, select Unfreeze. o To talk with a person in the Who's Here list, highlight the entry and select Talk. Selecting Talk takes you to a Talk dialog. o To learn more about a person in the Who's Here list, highlight the entry and select Profile. Selecting Profile takes you to a User Profile dialog. Related Information Pausing the CB Member List Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Inviting People to a Private Group Speaking Privately with Just One Person Tracking People Squelching a Person Maintaining a Friends List ═══ 3.3. Speaking Privately with Just One Person ═══ The Talk dialog displays a private conversation between you and another forum member or CB user. You can access this dialog by selecting Talk at either the Who's Here dialog in CB or the Who's Here dialog in a forum. o In order to see private messages from other CB users while you are in CB, the Accept option for Talks in your CB Preferences must be set appropriately. o In order to see private messages from forum members while you are in a forum, the Accept option for Talks in your Conference Preferences must be set appropriately. o Underlined text signifies that the comment is yours. o To send your comment after typing it, press the carriage return key. Related Information Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Inviting People to a Private Group Tracking People Squelching a Person Maintaining a Friends List ═══ 3.4. Tracking People ═══ The Tracking Window keeps you up-to-date about other people while you are in CB or a forum conference. o Which activities are reported in the Tracking Window are determined by whether you are in CB or a forum conference, and by which options have been marked in your CB Preferences and Conference Preferences. ═══ 3.5. Squelching a Person ═══ The Squelch dialog shows you who else is on your CB band so you can identify one or more members that you wish to ignore. Comments from squelched users are not displayed on your screen. You can access this dialog by selecting the Squelch icon on the CB Toolbox or by choosing Squelch from the People menu in CB. o If you want to view a list of handles rather than User ID numbers, select Handle. If you want to view a list of User ID numbers rather than handles, select User ID. o Specify who you want in the list. If you want the list to include everyone in the CB band, select All. If you want the list to include only those persons in a particular channel, select Chan and specify the channel number in the box to the right of Chan. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o To stop CIM for OS/2 from updating the list of handles or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of handles or User ID numbers, select Unfreeze. o To squelch a person in the Who's Here list, mark the checkbox to the left of the list entry. When your squelch list is complete, select OK. Selecting OK closes the dialog. Related Information Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Inviting People to a Private Group Tracking People Maintaining a Friends List ═══ 3.6. Changing Your Handle ═══ The Change Handle dialog displays your current CB Handle so that you can modify it. You can access the Change Handle dialog by selecting the Change Handle icon on the CB Toolbox or by choosing Change Handle from the Special menu in CB. o To change your CB Handle, type your new Handle in the box beside Handle and then select OK. o Your handle may have a maximum of 19 characters, but may not contain asterisks (*), pound signs (#), or braces ({}). o Your Handle may contain embedded spaces, but CompuServe removes leading or trailing spaces. For example, Truckin_Hobo and The Truckin Hobo are both valid Handles. o A Handle cannot be obscene or offensive to the average person. o You will be prompted for a Handle each time you access CB unless you specify one in the CB Preferences dialog or you happen to have a reserved Handle. Related Information Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Inviting People to a Private Group Tracking People Squelching a Person Maintaining a Friends List ═══ 3.7. Maintaining a Friends List ═══ The Update Group dialog displays a list of your CB friends for you to review or modify. You can access this dialog by selecting the Friends icon on the CB Toolbox or by choosing Friends from the People menu in CB. o To add entries to your Friends list, select Add. Selecting Add takes you to a Select Entry from Address Book dialog. o To remove an entry from your Friends list, highlight the entry and then select Delete. o To record your changes and close the dialog, select OK. Related Information Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Inviting People to a Private Group Tracking People ═══ 3.8. Inviting People to a Private Group ═══ The Invite dialog shows you who else is on your CB band so you can invite one or more members to participate in a private group conversation. You can access this dialog by selecting the Invite icon on the CB Toolbox or by choosing Invite from the People menu in CB. o If you want to view a list of handles rather than User ID numbers, select Handle. If you want to view a list of User ID numbers rather than handles, select User ID. o Specify who you want in the list. If you want the list to include everyone in the CB band, select All. If you want the list to include only those persons in a particular channel, select Chan and specify the channel number in the box to the right of Chan. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o To stop CIM for OS/2 from updating the list of handles or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of handles or User ID numbers, select Unfreeze. o To invite a person in the Who's Here list to join a group, mark the checkbox to the left of the list entry. When your invitation list is complete, select Invite. Selecting Invite takes you to a Conversation dialog. o If you want to be able to see group invitations sent by others to you, the Accept option for Invitations in your CB Preferences must be set appropriately. Related Information Pausing the CB Member List Obtaining Online CB Help About CB Bands Selecting Channels About Channels Monitoring a Conversation Tracking People Squelching a Person Maintaining a Friends List ═══ About CB Bands ═══ o The General CB Band contains channels for general discussion and game playing. If you are new to CB, you can access Channel 2 on the General CB Band every evening between 6pm and 2am Eastern Time USA, where a friendly and knowledgeable team of CB Helpers is ready to welcome you and answer your questions. o The Adult I CB Band and the Adult II CB Band are for adult conversation. Members under the age of 18 are not welcome on these bands. Still, all of CompuServe's guidelines for behavior apply here (GO to the service name CBGUIDELINES to read these guidelines). Parents, please supervise your children's use of the CB Simulator. ═══ 3.9. Obtaining Online CB Help ═══ If you are new to CB and want assistance, select Access CB General Band, and then tune to Channel 2. ═══ 3.10. Monitoring a Conversation ═══ The Monitoring dialog displays the online conversation in a forum conference room or on a CB channel. You can view the conversation, but you cannot send comments. You can access this dialog by selecting Monitor at either the Channel Selector dialog in CB or the Conference Rooms dialog in a forum. o The handles or nicknames of the people conversing appear in the left column; their comments appear in the right column. o *SYSTEM* identifies a message displayed by CompuServe (not a person). o Handles that begin and end with Asterisks (*) are Reserved Handles created by members of the CB Club for exclusive use. o To stop the channel conversation from scrolling, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To resume viewing active conversation after freezing it, select Unfreeze. Related Information Obtaining Online CB Help About CB Bands Selecting Channels About Channels Inviting People to a Private Group Tracking People Squelching a Person Maintaining a Friends List ═══ 3.11. Viewing a CB User Profile ═══ CB users can provide personal information about themselves that is available to other CB participants. This information is voluntary and not all CB users have a profile online. ═══ 3.12. Identifying a CB User Job Number ═══ The job number is primarily used to identify CB users to members accessing CB through a terminal emulation software package. This information is also necessary should you need to discuss the online behavior of another CB participant with a CB Helper. ═══ Learning a CB User Location ═══ A user can be one of several places in CB at any time. The location displayed for a user can be a channel number or L for lobby. ═══ Pausing the CB Member List ═══ The Freeze button is used to prevent CIM for OS/2 from updating the user list displayed in the Who's Here dialog. If CB is particularly active, it can be difficult selecting a particular user for a talk. Clicking the Freeze button will stop the list updates and change the Freeze button to an Unfreeze button. To allow CIM for OS/2 to resume updating the user list, click the Unfreeze button. ═══ 3.13. Participating in Open Conversation ═══ The Conversation dialog presents the online conversation in a forum conference room or on a CB channel. You can access the Conversation dialog by selecting Tune in the Channel Selector dialog or Enter in the Conference Rooms dialog. o To make a comment, type what you want to say and then press the carriage return key. o The nicknames or handles of the people conversing appear in the left column; their c comments appear in the right column. o *SYSTEM* identifies a message displayed by CompuServe (not a person). o Handles that begin and end with Asterisks (*) are Reserved Handles created by members of the CB Club for exclusive use. o Your nickname or handle appears in the lower left corner. Related Information Obtaining Online CB Help About CB Bands Selecting Channels Monitoring a Conversation Inviting People to a Private Group Tracking People Squelching a Person Maintaining a Friends List ═══ 3.14. Scanning the CB Population ═══ The Total users dialog is a bar graph depicting where the action is on CB and how many members are on each channel. You get to the Total users dialog by selecting Status in the Channel Selector dialog. o The bar for each channel shows you the channel population relative to the other channels. o The number in each bar tells you how many people are actually on the channel. o To access a channel from the Total users dialog, double-click on the channel number. ═══ 4. Reviewing Your Connection Information ═══ The Connection dialog displays information about your last connection to CompuServe or another host-based computer system, such as the Port ID, baud rate, and session name used, as well as your accumulated connect time. You can access this dialog by selecting Connection Info from the Special menu. o Last Access tells you whether or not you are connected to CompuServe or another host-based computer system. means there have been no previous connections. o Last Connection or Current Connection gives you the ID number of the communications port that was used for your connection, the baud rate, and the name of the session settings set that was used to make your connection from the Setup Session Settings dialog. o Accumulated Connect Time shows you how much connect time you have accumulated from the date and time shown beside Since. o To reset the date and time shown beside Since, click on Reset. o Last Host Alert gives you the date and time that CIM for OS/2 last received a notice from the host-based computer system you are connected to concerning some problem or unusual circumstance. Related Information Troubleshooting Connection Problems ═══ Initializing Modem ═══ When CIM for OS/2 initializes your modem, it is sending commands which place the modem into a mode that will communicate with CompuServe or another host-based computer. ═══ Dialing Access Number ═══ At this point in the connection procedure, CIM for OS/2 is instructing the modem to dial the number that you have provided in your session settings. ═══ Connecting to CompuServe Network ═══ At this time, CIM for OS/2 is attempting to establich communications with a remote modem. ═══ Logging Onto CompuServe ═══ CIM for OS/2 has now connected with the remote modem and is connecting to CompuServe or another host-based computer. ═══ Waiting to Establish Protocol ═══ During the protocol initialization phase, CIM for OS/2 and the host-based computer decide what system of communications will be used between the host computer and your computer. When using CIM for OS/2, the host computer will determine what features your version of CIM supports. ═══ Connecting to CompuServe at Startup ═══ The Connect to CompuServe dialog enables you to connect to CompuServe when you start up CIM for OS/2 -- without having to access the CIM for OS/2 Initial Desktop. If you want this dialog to display when you start up CIM for OS/2, mark the Show at Startup option in the Connect to CompuServe dialog. You can also access this dialog by choosing Connect from the File menu. ═══ Connecting without Accessing the Main Desktop ═══ By clicking this button, you will immediately login to CompuServe without accessing the initial CIM for OS/2 desktop. ═══ Displaying the Main Desktop ═══ The Continue button will take you to CIM for OS/2's initial desktop without connecting immediately to CompuServe. ═══ Displaying the Connect to CompuServe Dialog at Startup ═══ If you do not want the Connect to CompuServe dialog displayed each time you start CIM for OS/2, deselect this option. ═══ 4.1. Reviewing Your Connection Information ═══ The Connection dialog displays information about your last connection to CompuServe or another host-based computer system, such as the Port ID, baud rate, and session name used, as well as your accumulated connect time. You can access this dialog by selecting Connection Info from the Special menu. o Last Access tells you whether or not you are connected to CompuServe or another host-based computer system. means there have been no previous connections. o Last Connection or Current Connection gives you the ID number of the communications port that was used for your connection, the baud rate, and the name of the session settings set that was used to make your connection from the Setup Session Settings dialog. o Accumulated Connect Time shows you how much connect time you have accumulated from the date and time shown beside Since. o To reset the date and time shown beside Since, click on Reset. o Last Host Alert gives you the date and time that CIM for OS/2 last received a notice from the host-based computer system you are connected to concerning some problem or unusual circumstance. ═══ Reviewing Your Last Access ═══ Last Access tells you whether or not you are connected to CompuServe. means that there have been no previous connections for this CIM for OS/2 installation. ═══ Reviewing Your Last or Current Connection ═══ Last Connection or Current Connection gives you the ID number of the communications port that was used for your connection, the baud rate, and the name of the session settings set that was used to make your connection. ═══ Reviewing Your Accumulated Connect Time ═══ The Accumulated Connect Time field shows you how much connect time you have accumulated from the date and time shown beside Since. To reset the date and time shown beside Since, click on Reset. ═══ Reviewing Your Last Host Alert ═══ The Last Host Alert gives you the date and time that CIM for OS/2 last received a notive from the host-based computer system you are connect to. These messages alert you to system changes, problems or unusual circumstances. ═══ 4.2. Troubleshooting Connection Problems ═══ Here are some of the more common connection-related error messages you might encounter while using CIM for OS/2. o Dialing Unsuccessful o Incorrect User ID or password o Incorrect User ID Syntax o Lost Connection to Host o Modem not Responding o No dial tone o No Protocol o Number is busy o Timed out waiting for a response o Unable to connect to CompuServe Host To find CompuServe Customer Service offices worldwide, choose Go from the Initial Desktop Services menu and type QUESTIONS in the box beside Service. (CIM for OS/2 will take you to an Ask Customer Service menu where you can select Contacting Customer Service to view your information.) Members worldwide can also leave a message for CompuServe Customer Service. (Choose Go from the Initial Desktop Services menu and type FEEDBACK in the box beside Service.) ═══ Resetting Your Connection Date and Time ═══ This button is used to reset the date and time shown beside Since. ═══ Dialing Unsuccessful ═══ o Check the phone number in the Session Settings dialog. This number should be an appropriate access number and would be entered exactly as if you were to dial it on your telephone. The number 1-800-346-3247 cannot be used to connect ot CompuServe. o If you can hear your modem dial, then also listen for a dial tone. If you cannot hear one, check your hardware connections. ═══ Incorrect User ID or Password ═══ o If you have not yet signed up for membership, do so now. If you copied the Signup files during installation, double click the Membership Signup icon from the OS/2 desktop. If you did not copy the Signup files and you are not yet a member, you must reinstall CIM for OS/2 and choose the option to copy the signup files. o Check the User ID number in the Session Settings dialog. If it's incorrect, delete it. Type the correct User ID number in the proper format (comma and no spaces). Example: 76003,511 o Delete the Password in your Session Settings dialog an retype the Password you received during Membership Signup (if you've just completed signup) or your permanent Password (if you received it in the mail and the effective date listed on the letter has arrived or passed). o Write down the information in the Session Settings dialog, exit CIM for OS/2 and delete the OS2-CIM.INI file, which you'll find in the \OS2CIM subdirectory where you installed CIM for OS/2. Restart CIM for OS/2 and supply your connection information in the Session Settings dialog. ═══ Incorrect User ID Syntax ═══ o Check the User ID number in the Session Settings dialog. If it's incorrect, delete it. Type the correct User ID number in the proper format (comma and no spaces). Example: 76003,511 o Select More in the Session Settings dialog and delete anything in the Logon Parameters field. o Select a lower Baud Rate in the Session Settings. o Write down the information in the Session Settings dialog, exit CIM for OS/2 and delete the OS2-CIM.INI file, which you'll find in the \OS2-CIM subdirectory where you installed CIM for OS/2. Restart CIM for OS/2 and supply your connection information in the Session Settings dialog. ═══ Lost Connection to Host ═══ o Turn off call waiting, if you have it on your phone system. To turn off call waiting, prefix the Phone number in the Session Settings dialog with one of the following: *70, for most phone systems; 70^#, for many GTE phone systems; 1170 for rotary phones. o Be sure that all other phone extensions are hung up. o Check for line noise. ═══ Modem Not Responding ═══ o If you have an external modem, turn it on and properly connect the modem cables and phone lines. o Select Modem in the Session Settings and choose your modem from the modem list. o Select Modem in the Session Settings dialog and change the Reset setting from Z to &F. o Disable FAX software and/or any other program that may monitor your phone line or communications port. o If your mouse and modem are set to use the same IRQ address, reconfigure your modem to resolve the conflict. o If your modem and another communications device are set to use the same communications port address, reconfigure your modem to resolve the conflict. ═══ No Dial Tone ═══ o If you need to dial a number to reach an outside line, prefix the Phone number in the Session Settings with that number plus two commas. Example: 9,,4572105 o Disable FAX software and/or any other program that may monitor your phone line or communications port. o Connect your telephone line from the wall jack to the Wall or Line jack on your modem. o Select Modem in the Session Settings dialog and insert X1 or X4 immediately before ^M in the Initialize field. o Check the wall jack with your telephone. If you here no dial tone, contact the telephone company. ═══ No Protocol ═══ o Disable FAX software and/or any other program that may monitor your phone line or communications port. o Select Modem in the Session Settings dialog and change the Reset setting from Z to &F. o Select More in the Session Settings dialog and increase the HMI Time-Out by 15 seconds. Try to connect again. If you still cannot connect, increment the HMI Time-Out again. Repeat this to a maximum time-out of 120 seconds. o Check the phone number in the Session Settings dialog. This number should be an appropriate access number and would be entered exactly as if you were to dial it on your telephone. The number 1-800-346-3247 cannot be used to connect to CompuServe. o Select Modem in the Session Settings dialog and unmark the Data Compression checkbox. o If your selected Baud Rate is 9600 or lower, select Modem in the Session Settings dialog and unmark the Error Correction checkbox. o Disable all TSR's. ═══ Number is Busy ═══ o If you need to dial a number to reach an outside line, prefix the Phone number in the Session Settings with that number plus two commas. Example: 9,,4572105 o Check the phone number in the Session Settings dialog. This number should be an appropriate access number and would be entered exactly as if you were to dial it on your telephone. Note that the number 1-800-346-3247 cannot be used to connect to CompuServe. o If your access number is correct, call CompuServe Technical Support. ═══ Timed Out Waiting for a Response ═══ o Disable FAX software and/or any other program that may monitor your phone line or communications port. o Select More in the Session Settings dialog and increase the HMI Time-Out by 15 seconds. Try to connect again. If you still cannot connect, increment the HMI Time-Out again. Repeat this to a maximum time-out of 120 seconds. o Select Modem in the Session Settings dialog and unmark the Data Compression checkbox. o If your selected Baud Rate is 9600 or lower, select Modem in the Session Settings dialog and unmark the Error Correction checkbox. o Disable all TSR's. ═══ Unable to Connect to CompuServe Host ═══ o Disable FAX software and/or any other program that may monitor your phone line or communications port. o Check the phone number in the Session Settings dialog. This number should be an appropriate access number and would be entered exactly as if you were to dial it on your telephone. Note that the number 1-800-346-3247 cannot be used to connect to CompuServe. o Select a lower Baud Rate in the Session Settings. o Select Modem in the Session Settings dialog and change the Reset setting from Z to &F. o Select More in the Session Settings dialog and increase the HMI Time-Out by 15 seconds. Try to connect again. If you still cannot connect, increment the HMI Time-Out again. Repeat this to a maximum time-out of 120 seconds. ═══ 4.3. Providing Your Password ═══ The Password dialog is where you type your CompuServe password. You won't see your password as you type it, only asterisks. You see the Password dialog whenever CIM for OS/2 attempts to connect you to CompuServe if you do not have correct password information specified in your Setup Session Settings dialog. ═══ 4.4. Making a Manual Connection ═══ The Manual Dial dialog enables you to complete a manual connection to CompuServe. You can use this feature by selecting the dial type Manual in the Session Settings By using this facility, you can bypass the automatic processing that CIM uses to connect to CompuServe. You may find this feature useful if you need to connect through an unusual phone system or network, or are having difficulties getting access to CompuServe. In order for CIM to correctly finish the connection process, the window should display either a Host Name: or a User ID: prompt from CompuServe's network. Type lines of text you want to send and press Enter or the Send button. You can send control characters by preceeding them with a '^'. ═══ 5. Accessing Services ═══ There are several ways to access services on CompuServe. Related Information Grouping Your Favorite Services Finding Services Going Directly to a Service Browsing Services ═══ 5.1. Grouping Your Favorite Services ═══ The Favorite Places dialog maintains a customized list of your favorite services so that you can access them quickly. You see the Favorite Places dialog automatically when you start up CIM for OS/2 if the Favorite Places option in your Display Preferences has been set appropriately. You can also access this dialog by choosing Favorite Places from the Services menu or by selecting the Favorite Places icon on the Ribbon. o Your Favorite Places entries are listed in alphabetical order. o To go directly to a service or forum listed in your Favorite Places, highlight the service and select Go. o To add an entry to your Favorite Places, select Add. Selecting Add takes you to an Add to Favorite Places dialog. o To change an entry in your Favorite Places, highlight the entry and select Change. Selecting Change takes you to a Change Favorite Places dialog. o To remove an entry in your Favorite Places, highlight the entry and select Delete. o To save your changes and close the dialog, select Close. ═══ Going to a Favorite Service ═══ To access an entry on your Favorite Places menu, you can double click the desired entry or, after highlighting the entry, by clicking the Go button. Related Information Adding a Favorite Service Changing an Favorite Service Deleting a Favorite Service ═══ 5.1.1. Adding a Favorite Service ═══ The Add to Favorite Places dialog adds a service to your Favorite Places. You get to the Add to Favorite Places dialog by selecting Add in the Favorite Places dialog. o Type the name of the entry as you want it to appear in your Favorite Places list in the box beside Description. o Type the unique service name -- the same name you would use to access the service directly -- in the box beside Service Name. o To learn service names, type QUICK in the Go dialog and then click OK. o Sometimes if you are in a service the Add to Favorite Places dialog will automatically contain the correct service name. o To record your information, select OK. Related Information Going to a Favorite Service Changing a Favorite Service Deleting a Favorite Service ═══ 5.1.2. Changing a Favorite Service ═══ The Change Favorite Places dialog enables you to modify the way an entry is worded in your Favorite Places. You can access this dialog by selecting Change in the Favorite Places dialog. o Type the new wording for the entry that is most meaningful to you in the box beside Description. Initially, the current entry wording appears in the box beside Description. o Description refers only to the way the service is listed in your Favorite Places. Service Name is what CIM for OS/2 uses to access the service, and is the same name you would use to access a service directly using the Go command on the Services menu. o To learn service names for the various CompuServe services, type QUICK in the box beside Service Name and select OK. o To record any changes and close the dialog, select OK. Related Information Going to a Favorite Service Adding a Favorite Service Deleting a Favorite Service ═══ 5.1.3. Deleting a Favorite Service ═══ Should you wish to delete an entry from your Favorite Places menu, simply highlight the entry to be removed and click the Delete button. Related Information Going to a Favorite Service Adding a Favorite Service Changing a Favorite Service ═══ 5.2. Going Directly to a Service ═══ The Go dialog accesses a service, but you must know the unique service name. You get to the Go dialog by choosing Go from the Services menu or by selecting the Go icon on the Ribbon. o To go to a service, type the unique service name in the box beside Service, such as OS2USER for the IBM OS/2 Users Forum or HELP for the Member Support area on CompuServe, and then select OK. o To view a list of service names for all CompuServe services and forums, type QUICK in the box beside Service and then select OK. o You can also go directly to a service from some other dialogs: the Search Results dialog, after conducting a Find operation; a Favorite Places dialog, if the service happens to be one of the services listed there; a Display Menu dialog, if you are browsing services. ═══ 5.3. Browsing Services ═══ The Services window is a pictorial menu of the major service categories on CompuServe. Select an icon to access a list of services in that category. You see the Services window automatically when you start up CIM for OS/2 if the Browse option in your Display Preferences has been set. You can also access the Services window by choosing Browse from the Services menu. ═══ Important Information ═══ CIM for OS/2 displays important information and certain types of news articles in this type of dialog. o Proceed is generally not available and is dimmed. However, if Proceed is available, you may select it to continue with your particular process. Under some circumstances, you may need to retrieve all of the text (Press for More) in order to enable to Proceed button. o To file a copy of the article into your File Cabinet, select File It. o To delete a filed article from your File Cabinet, select Delete. o To close the dialog, select Cancel. ═══ Alerts ═══ Alerts are displayed in an Alert dialog. Generally, this type of display is used to describe a service that you may enter by pressing the Proceed button. If you do not want to enter this service, press the Cancel button. Sometimes this type of display is used to warn you of unusual conditions that pertain to the service described. Also, you may see messages that clarify the Service Terms, as they may apply here. ═══ News Headlines ═══ The News Headline dialog informs you of late-breaking news. ═══ 5.4. Finding Services ═══ The Find dialog searches for services. You get to the Find dialog by choosing Find from the Services menu or by selecting the Find icon on the Ribbon. o To find related services, type a word that describes the type of service you are interested in the box beside Topic and then select OK. Unless there are no related services, selecting OK takes you to a Search Results dialog. o If you are not already connected, CIM for OS/2 will connect you in order to conduct its search. o Once at the Search Results dialog you can access any listed service directly. You can also add listed services to your Favorite Places. ═══ 5.5. Interpreting Results of a Find ═══ The Search Results dialog shows you the CompuServe services that are related to the topic you specified in the Find dialog. You can access this dialog by selecting OK in a Find dialog. To go directly to a service listed under Topic, highlight the service and select Go. Selecting Cancel does not cancel any of your changes. To add a service listed under Topic to your Favorite Places list, highlight the service and then select Add. To remove a service listed under Favorite Places from your Favorite Places, highlight the service and then chose Remove. Selecting Remove takes you to a dialog where you are asked to confirm your intention. If you do indeed remove the service, you will not be able to reverse the action by selecting Cancel at this dialog. ═══ Add Result to Favorite Places ═══ You can add the results of a Find to your Favorite Places menu by highlighting the desired entry and clicking the Add button. This feature is usefull should you be building a list of related topics in your Favorite Places. ═══ Removing Entry from Favorite Places ═══ If you need to remove an entry from your Favorite Places, simply highlight the appropriate entry in the Favorite Places window on the right and click the Remove button. This is useful should you unintentionally Add an entry from the Find results window. ═══ Learning about a File ═══ To download the file, select Retrieve. If you specified a Download directory at your Directory Preferences, Retrieve downloads the file to that directory. Otherwise, Retrieve takes you to a standard Save As dialog. You may display GIF, JPEG and Text files. To display the selected file, select the View button. If the file is not a GIF, JPEG or text file, View is not a valid selection and will be dimmed. ═══ Announcements and Text Files ═══ This type of dialog keeps you in the know with timely news when you are using a service, such as a forum or CB Simulator. This type of dialog is also used to display a text file. ═══ 5.6. Menu of Services ═══ You can choose services from this menu. This type of display may also provide lists of information, selecting an item will give you more detail on that item. A '+' denotes an extended service, and a '$' denotes a surcharged service. Go to the service name RATES for more information regarding these indicators. ═══ 6. CompuServe Mail ═══ CompuServe Mail enables you to communicate with other members, as well as with users of other services, such as MCI Mail, AT&T Mail, and Internet. Related Information Creating a Mail Message Getting New Mail Reading and Processing a Mail Message Searching Your Mail Sending a Mail File Message ═══ 6.1. Creating a Mail Message ═══ The Create Mail dialog enables you to compose a message to be sent in CompuServe Mail. You can access this dialog by choosing Create Mail from the Mail menu and then completing the ensuing Recipient List dialog, or by replying to or forwarding a message that you are reading. o To modify your recipient information, select Address. Selecting Address takes you to a Recipient List dialog. o Type a descriptive word or phrase for the message in the box beside Subject. o To assign additional options to your message, select Options. Selecting Options takes you to a Message Options dialog. Once you have modified any of the default options in the Message Options dialog, CIM for OS/2 will mark the checkbox beside the Options button. o Your message can be up to 50,000 characters. o To copy the message to your Out-Basket and close this dialog, select Out-Basket. Unless you specify information for Address, Subject, and the body of your message, Out-Basket is not a valid selection and will be dimmed. o To transmit your message, select Send Now. Selecting Send Now connects you to CompuServe if you are not already connected. Unless you specify information for Address, Subject, and the body of your message, Send Now is not a valid selection and will be dimmed. o To copy the message to your File Cabinet, select File It. Selecting File It takes you to a File Cabinet dialog. Unless you specify information in the box beside Address and the box beside Subject, File It is not a valid selection and will be dimmed. o To have CIM for OS/2 wrap the message text to the recipient's specified screen width, mark Reformattable. Otherwise, to have CIM for OS/2 preserve the text format of your message when it is sent, mark Send as shown. o If you want CIM for OS/2 to automatically file a copy of your message in your File Cabinet when you send it, mark the Auto-file checkbox. You can specify which File Cabinet folder to use in your Mail Preferences. Related Information Getting New Mail Reading and Processing a Mail Message Searching Your Mail Sending a Mail File Message ═══ 6.1.1. Specifying Message Options ═══ The Message Options dialog gives you some options for your outgoing CompuServe Mail messages. You can access this dialog by selecting Options in the Create Mail dialog. o If you want to receive a confirmation message when your recipient reads your message, mark Receipt. o Select the importance level for your message from the Importance pop-up menu. Some systems will deliver messages of high importance first. o Select the sensitivity level for your message from the Sensitivity pop-up menu. o Type the date on which you want CompuServe to send the message in the box beside Release Date. Unless you specify a different date in the box beside Release Date, the current date is the normal release date. o If you want the message to be removed from the recipient's mailbox on a particular date, type the date in the box beside Expiration Date. o Select the appropriate payment option under Payment Method. o To record your options, select OK. ═══ 6.1.1.1. Selecting an Importance Level ═══ The Importance options available are: o Low o Normal o High Some mail systems prioritize how mail is delivered and will present high priority messages to the recipient first. ═══ 6.1.1.2. Selecting a Sensitivity Level ═══ The Sensitivity options available are: o Normal o Personal o Private o Confidential These options are used only to indicate to the recipient how sensistive you consider the mail message to be. This option does not affect the actual delivery of your message. ═══ 6.1.1.3. Specifying a Release Date ═══ Enter the date on which you would like CompuServe to send the message. If this field is left blank, the current date will be used. ═══ 6.1.1.4. Specifying an Expiration Date ═══ If you would like the message to be automatically removed from the recipient's mailbox on a certain date, enter that date in this field. If the field is left blank, the recipient can retain the message in their mailbox for ninety days. ═══ 6.1.1.5. Selecting a Payment Method ═══ The Payment Methods are: o Sender Pays if you would like to accept all charges for the message. o Split Charges if you would like to divide the mail cost between yourself and the recipient. o Receiver Pays if you would like the recipient to accept all charges for the message. ═══ 6.1.1.6. Selecting a Receipt Option ═══ If you would like a receipt, select this option. When the recipient reads or retrieves the mail message, you will receive a receipt that indicates the date and time that the message was retrieved or read. Note: There is an additional charge for receipts. Important Do not select the Receipt option if you are sending a message to any mail service other than a CompuServe address. The receipt will be returned by the external mail service and not the intended recipient. ═══ 6.2. Addressing Mail ═══ The Recipient List dialog assigns recipient information to a CompuServe Mail message that you are creating. You can access this dialog by choosing Create Mail or Send File from the Mail menu. o Select the recipient type. To identify a primary recipient, select TO. To identify a carbon copy recipient, select CC. To identify a blind copy recipient, select BC. Every message must have at least one TO recipient, although a message may have multiple TO recipients. Every CC recipient will receive a copy of your message. BC recipients receive a copy of your message, but are not mentioned in any corresponding distribution list. o If you want to list the TO and CC recipients in your message, mark Show Recipients. o If the recipient is already an entry in your Address Book, skip Name and Address, highlight the appropriate entry under Address Book, and select Copy >>. o If the recipient is not listed in your Address Book but is listed in the CompuServe Membership Directory, select Search. Doing so takes you to a Search Member Directory dialog where you can search the CompuServe Membership Directory for member addresses. You can add the member addresses directly to the Recipient List dialog. o If the recipient is not already in your Address Book, type the recipient's name as you want it to appear on the message in the box beside Name, and the recipient's electronic mailing address in the box beside Address. Then to record Name and Address information under Recipients, select Add. o Edit your recipient list as you like. To add an entry under Recipients to the list of entries under Address Book, highlight the entry and select << Copy. To remove an entry under Recipients, highlight the entry and select Delete. To modify an entry under Recipients, highlight the entry and select Change. o To add an entry under Address Book to the list of entries under Recipients, highlight the entry and select Copy >>. o If you are replying to a message and want the reply to be sent to each original message recipient, mark Copy Original. Unless you are replying to a message, Copy Original will be dimmed and will not be a valid selection. o To record your information and close the dialog, select OK. Selecting OK takes you to the appropriate dialog for composing a message. Related Information Getting New Mail Reading and Processing a Mail Message Searching Your Mail Sending a Mail File Message ═══ 6.2.1. Specifying a To Recipient ═══ Use the TO: option to signify a primary recipient. You must select at least one primary recipient, but you can have more than one primary recipient. Note: Primary Recipients are displayed in any attached recipient lists. ═══ 6.2.2. Specifying a Carbon Copy Recipient ═══ Use the CC: option to specify a carbon copied recipient. Note: Carbon Copy Recipients are displayed in any attached recipient lists. ═══ 6.2.3. Specifying a Blind Copy Recipient ═══ Use the BC: option to specify a blind copied recipient. Note: Blind Copy Recipients are not displayed in any attached recipient lists. ═══ 6.2.4. Searching for CompuServe Members ═══ The Search button takes you to the Search Membership Directory dialog. ═══ 6.2.5. Using the Original Message Recipient List ═══ If you are replying to a message and want the reply to be sent to each original message recipient, select the Copy Original option. If you are not replying to a message, the Copy Original option will be dimmed. ═══ 6.2.6. Editing an Address Entry ═══ This option move the highlighted entry under Recipients to the Name and Address boxes where you can edit the information. ═══ 6.3. Getting New Mail ═══ The Get New Mail dialog lists your waiting Mail messages in your CompuServe mailbox. You can access this dialog by choosing Get New Mail from the Mail menu or by selecting the Get New Mail icon on the Ribbon. o To view a message, highlight the message entry and select Get. Selecting Get takes you to a Message dialog. o To move all messages in your mailbox to your In-Basket, select Get All. o To remove a message entry from your mailbox, highlight the entry and select Delete. o To restore messages that you have deleted, select Undelete. Related Information Creating a Mail Message Reading and Processing a Mail Message Searching Your Mail Sending a Mail File Message ═══ 6.4. Reading and Processing a Mail Message ═══ The Message dialog displays a CompuServe Mail message. You can access the Message dialog by selecting Get in the Get New Mail dialog or by selecting Open in the In-Basket dialog to read a message. o To save an address from the recipient list into your Address Book, select Address. If the message has more than one recipient, selecting Address takes you to an Add to Address Book dialog. If the message is addressed only to you, the text box beside To will be empty. o To save the sender's name and electronic mailing address in your Address Book, select From. Selecting From takes you to an Add to Address Book dialog. o The various checkboxes give you some miscellaneous information. If Receipt is marked, the sender will receive a confirmation message stating that you have read the message. If Reply Requested is marked, you will be prompted to reply to the message. If Priority is marked, the message is a high-priority message and will precede non-priority messages in your CompuServe mailbox. o To put a copy of the message into your In-Basket, select In-Basket. Selecting In-Basket takes you to the Get New Mail dialog. o To copy the message to your File Cabinet, select File It. Selecting File It takes you to a File Cabinet dialog. o To compose and send a return message, select Reply. Selecting Reply takes you to a Create Mail dialog. o To forward the message to one or more recipients, select Forward. If you select Forward, you can type a note to introduce the forwarded message. Selecting Forward takes you to a Create Mail dialog. o To remove the message from your mailbox, select Delete. Related Information Creating a Mail Message Getting New Mail Searching Your Mail Sending a Mail File Message ═══ 6.5. Searching Your Mail ═══ The Search New Mail dialog finds Mail messages in your mailbox that meet your search criteria. You can search by sender, subject, sensitivity, priority, or date. You can access this dialog by choosing Search New Mail from the Mail menu. o To search for Mail by sender, select From or type the electronic mailing address in the text box beside From. Selecting From takes you to a Select Entry from Address Book dialog where you can select the address you want to find. o To search for messages by their subject wording, type a word or phrase that makes up the subject you want to search for in the box beside Subject. Every word you specify in the box beside Subject must be part of the actual message subject in order for CIM for OS/2 to find the message. o Select the sensitivity level from the Sensitivity pop-up menu for the messages you want to search for: Normal, Personal, Private, Confidential, or All. o Select the importance level from the Importance pop-up menu for the messages you want to search for: Low, Normal, High, or All. o If you want to restrict your search to a date frame, type the oldest date in the box beside Dates from and the most recent date in the box beside to. o To begin your search, select Search. Selecting Search takes you to a Get New Mail dialog where you can view the messages that meet your search criteria. Related Information Creating a Mail Message Getting New Mail Reading and Processing a Mail Message Sending a Mail File Message ═══ 6.5.1. Searching by Message Author ═══ If you want to search for messages from a particular person, enter their electronic mail address in this field. If the person whose messages you are searching for is part of your Address Book, click the From button to select the address. ═══ 6.5.2. Searching by Message Subject ═══ If you want to search for messages by their subject wording, type a word or phrase that makes up the subject you want to search for. Every word you specify must be part of the actual message subject in order for CIM for OS/2 to find the message. ═══ 6.5.3. Searching by Message Importance ═══ Select the Importance level of the messages that you are searching for. Options available are: o All searches messages regardless of importance. o Low searches only those messages marked as Low importance. o Normal searches only those messages marked as Normal importance. o High searches only those messages marked as High importance. ═══ 6.5.4. Searching by Message Sensitivity ═══ Select the Importance level of the messages that you are searching for. The Sensitivity options available are: o All searches all messages regardless of their sensitivity. o Normal searches only those messages marked as Normal. o Personal searches only those messages marked as Personal. o Private searches only those messages marked as Private. o Confidential searches only those messages marked as Confidential. ═══ 6.5.5. Search by Message Date Range ═══ If you want to limit your search to only those messages sent during a specific time frame, enter the beginning and ending dates in these fields. ═══ 6.6. Sending a File ═══ The Send File Message dialog lets you send a text or binary file that is stored on disk as a CompuServe Mail message. You can access this dialog by choosing Send File from the Mail menu and then completing the ensuing Recipient List dialog. o To assign recipient information, select Address. Selecting Address takes you to a Recipient List dialog. o Type a descriptive word or phrase for your file in the box beside Subject. o Selecting Options takes you to a Message Options dialog. o Selecting File takes you to a standard Open dialog where you can select your file. If you prefer, you can bypass File and type a path and filename in the box beside File. o Select the appropriate file type. If the file is a binary file (arranged in binary format), such as an executable program or word processor file, select Binary. If the file is a text file (arranged in ASCII format), select Text. If the file is a GIF file, select GIF. If the file is a JPEG file, select JPEG. o If you wish, type a comment in the box below Additional Information. Recipients will see your comment before retrieving your file message. o To copy the message to your Out-Basket and close this dialog, select Out-Basket. Unless you specify the appropriate information at this dialog, Out-Basket is not a valid selection and will be dimmed. o To transmit your message, select Send Now. CIM for OS/2 attempts to connect you to CompuServe if you are not already connected. Unless you specify the appropriate information at this dialog, Send Now is not a valid selection and will be dimmed. Related Information Creating a Mail Message Getting New Mail Reading and Processing a Mail Message Searching Your Mail ═══ Specifying a Subject ═══ Type a descriptive word or phrase for the message. When sending a file, be sure to include the filename as part of the subject. Important: This field cannot be left blank. ═══ Setting the Auto-File Feature ═══ You use this option to determine whether or not CIM for OS/2 will automatically save a copy of this message when it is sent. If the option is selected, a copy will be saved to your local Filing Cabinet. ═══ Reformatting Your Message Text ═══ Choose this option if you want your message to automatically wrap to match te recipient's screen display. For best results, this should normally be selected. ═══ Preserving Your Message Formatting ═══ If you are composing a table of some type or a message that must appear to the recipients exactly as you have typed it, select this option. ═══ Sending Your Message Without Saving It ═══ Clicking this button will immediately send the message. If you are offline, CIM for OS/2 will connect to CompuServe and send the message. ═══ Copying an Entry to Your Recipient List ═══ The Copy>> button adds the highlighted entry in the Address Book list to the Recipient List. ═══ Copying a Recipient to Your Address Book ═══ The < Specifying a Recipient Name ═══ Enter the recipients name. ═══ Specifying a Recipient Address ═══ Enter the recipients electronic mail address. ═══ Adding a New Recipient ═══ Clicking the Add button adds the name and address you have provide to the recipient list. ═══ Displaying Your Recipient List on Your Message ═══ When selected, the Show Recipients option will attach a list of recipients to the mail message. This is similar to a distribution list on a letter. Note: BC recipients will not be displayed in the distribution list. ═══ Reading and Processing a Mail Message ═══ The Message dialog displays a CompuServe Mail message. You can access the Message dialog by selecting Get in the Get New Mail dialog or by selecting Open in the In-Basket dialog to read a message. o To save an address from the recipient list into your Address Book, select Address. If the message has more than one recipient, selecting Address takes you to an Add to Address Book dialog. If the message is addressed only to you, the text box beside To will be empty. o To save the sender's name and electronic mailing address in your Address Book, select From. Selecting From takes you to an Add to Address Book dialog. o The various checkboxes give you some miscellaneous information. If Receipt is marked, the sender will receive a confirmation message stating that you have read the message. If Reply Requested is marked, you will be prompted to reply to the message. If Priority is marked, the message is a high-priority message and will precede non-priority messages in your CompuServe mailbox. o To put a copy of the message into your In-Basket, select In-Basket. Selecting In-Basket takes you to the Get New Mail dialog. o To copy the message to your File Cabinet, select File It. Selecting File It takes you to a File Cabinet dialog. o To compose and send a return message, select Reply. Selecting Reply takes you to a Create Mail dialog. o To forward the message to one or more recipients, select Forward. If you select Forward, you can type a note to introduce the forwarded message. Selecting Forward takes you to a Create Mail dialog. o To remove the message from your mailbox, select Delete. ═══ Retrieving All Your Mail Messages ═══ When selected, the Get All button moves all of the messages to your In Basket. ═══ Adding Sender Information to Your Address Book ═══ This field shows you the name and address of the message sender. You can add the sender to your Address Book by clicking the From button. ═══ Viewing a Message Recipient List ═══ If there are multiple recipients to the message, they will be listed here. Blind copy recipients will not be listed. If the message is addressed only to you, this box will be empty. ═══ Learning Receipt Requested Status ═══ If this box is checked, a receipt was returned to the sender when you retrieved or read the message. ═══ Filing a Message ═══ This option allows you to place the message in your Filing Cabinet. ═══ Replying to a Message ═══ Selecting this button will take you to a Create Mail dialog where you can compose and send a return message. ═══ Forwarding a Message ═══ Selecting this button will take you to a Create Mail dialog where you can forward this message to one or more recipients. You can add introductory text to the message to be forwarded. ═══ Specifying a Comment ═══ The Additional Information field can be used to include extra textual information about the file you are sending. Note: This additional text can only be seen by other users of the Information Manager. ═══ 6.7. Sending and Receiving Mail Automatically ═══ The Send and Receive All Mail dialog automates your sending and receiving of Mail. You can access this dialog by choosing Send/Receive All Mail from the Mail menu. o To have CIM for OS/2 disconnect from CompuServe after sending and retrieving all messages, mark Disconnect when Done. o To send the specified contents of your Out-Basket and retrieve any incoming Mail that is waiting at your CompuServe mailbox into your In-Basket, select OK. Selecting OK connects you to CompuServe if you are not already connected. ═══ 7. Executive News Service ═══ The Executive News Service (ENS) puts you in touch with the the latest news. Read news stories from Public Folders and Personal Folders, marking any you wish to retrieve to your Filing Cabinet To access the Executive News Service, choose Executive News from the Services menu, or Go to ENS. Related Information Retrieving Marked News Stories Reading News Notices Creating a Personal Folder Updating a Personal Folder Deleting a Personal Folder ═══ 7.1. Selecting Folders ═══ The Select Folder dialog lists your News Folders. You can read (browse) and search for stories. You can also remove stories from Personal Folders in ENS. You can access the Select Folder dialog by selecting the Select Folder icon on the News Toolbox or by choosing Select Folder from the Stories menu on the News Desktop. o The Select Folder dialog appears automatically when you access the News Desktop if the Show Folders option in your News Preferences has been set appropriately. o To view a list of story headlines for a Personal Folder in ENS, highlight the folder and select Browse. Selecting Browse takes you to a List of Stories dialog. You cannot browse stories in a Public Folder. o To search for stories in a folder, highlight the folder and select Search. Selecting Search takes you to a Search for Stories dialog. o To remove unwanted stories from a Personal Folder in ENS, highlight the folder and select Clear. Selecting Clear takes you to a Clear Folder dialog. You can only clear stories in a Personal Folder. Related Information Reading News Notices Retrieving Marked News Stories Creating a Personal Folder Updating a Personal Folder Deleting a Personal Folder Reviewing Current News Searching by Company Ticker ═══ 7.1.1. Reading News Notices ═══ The ENS Notices contain information about the wire services as well as current pricing information. To read the ENS Notices, select the Notices icon from the Forum Toolbox or choose the Notices command from the ENS Stories menu. Related Information Listing Your News Folders Creating a Personal Folder Retrieving Marked News Stories Updating a Personal Folder Deleting a Personal Folder ═══ 7.1.2. Listing Your News Folders ═══ The Select Folder dialog lists your News Folders. You can read (browse) and search for stories. You can also remove stories from Personal Folders in ENS. You can access the Select Folder dialog by selecting the Select Folder icon on the News Toolbox or by choosing Select Folder from the Stories menu on the News Desktop. o The Select Folder dialog appears automatically when you access the News Desktop if the Show Folders option in your News Preferences has been set appropriately. o To view a list of story headlines for a Personal Folder in ENS, highlight the folder and select Browse. Selecting Browse takes you to a List of Stories dialog. You cannot browse stories in a Public Folder. o To search for stories in a folder, highlight the folder and select Search. Selecting Search takes you to a Search for Stories dialog. o To remove unwanted stories from a Personal Folder in ENS, highlight the folder and select Clear. Selecting Clear takes you to a Clear Folder dialog. You can only clear stories in a Personal Folder. Related Information Reading News Notices Creating a Personal Folder Retrieving Marked News Stories Updating a Personal Folder Deleting a Personal Folder ═══ 7.1.3. Creating a Personal Folder ═══ The Create Folder dialog displays the news sources and searching options available in ENS so you can set up a Personal Folder to clip the news stories you want. You can access the Create Folder dialog by selecting the Create Folder icon on the News Toolbox, by choosing the Create Folder command from the Stories menu in ENS, or by selecting OK in an Update Folder dialog. o Type a name (10 characters maximum, no spaces) for the folder in the box beside Folder name. o Mark (click on) one or more news sources you want ENS to search. To mark all news sources, select All. To clear or unmark all marked news sources, select None. o Type the number of days (up to 14, the initial default) that you want ENS to hold your clipped stories in the box beside Story Retention. ENS will automatically delete any stories that have been held in the folder longer than the number of days specified in the box beside Story Retention. o Type the date (up to one year later from today, the initial default) on which you want ENS to stop clipping stories for the folder in the box beside Expiration. o If you like, type up to seven separate search terms or search term combinations in the numbered boxes below Search criteria. ENS will look for this information in each story released on the news sources you have marked. You can include a plus sign (+) to represent AND, a minus sign (-) to represent NOT, and a vertical bar symbol ( | ) to represent OR. For example, if you type PACIFIC + OCEAN in box 1, and PACIFIC - (RIM|SOUTH) in box 2, ENS will look for stories that contain both PACIFIC and OCEAN and ignore stories that contain PACIFIC with RIM or SOUTH, implying that you are interested in stories about only certain sections of the Pacific Ocean. Use parentheses ( ) to determine the order of processing. An asterisk (*) can be used to signify a wildcard at the beginning or end of a search term. For example, COMPUT* will find stories with the word compute, computer, computers, computation, and so forth. o To record your information and close the dialog, select OK. You must have valid information specified in the boxes beside Folder name, Story Retention, and Expiration in order for ENS to create your folder. o A clipping folder will not display stories immediately upon creation. It will begin adding stories that match your criteria as they come across the new wires. Depending on your search criteria, it could take several minutes to several days for stories to begin appearing in your folder. Related Information Reading News Notices Retrieving Marked News Stories Updating a Personal Folder Deleting a Personal Folder Executive News Service ═══ 7.1.4. Previewing Marked News Stories ═══ The Retrieve Marked Preview dialog displays the first few lines of a marked story. You can access the Retrieve Marked Preview dialog by selecting Preview in the Retrieve Marked Stories dialog. o To remove the story associated with the preview you are viewing in the Retrieve Marked Preview dialog, select Unmark. o CIM for OS/2 removes stories from a Personal Folder after you retrieve them if the Delete Retrieved Stories option in your News Preferences has been set appropriately. Related Information Reading News Notices Creating a Personal Folder Updating a Personal Folder Deleting a Personal Folder Executive News Service ═══ 7.1.5. Updating a Personal Folder ═══ The Update Folder dialog lists your Personal Folders. Select the one you want to modify. You can access this dialog by selecting the Update Folder icon on the News Toolbox or by choosing Update Folder from the Stories menu on the News Desktop. o To modify a Personal Folder, highlight it, and then select Update. Selecting Update takes you to a Create Folder dialog where you can review or modify the story selection guidelines for the highlighted Personal Folder. Related Information Reading News Notices Creating a Personal Folder Retrieve Marked News Stories Deleting a Personal Folder Executive News Service ═══ 7.1.6. Deleting a Personal Folder ═══ The Delete Folder dialog lists your Personal Folders. Select the one you want to delete. You cannot delete Public Folders. You can access this dialog by selecting the Delete Folder icon on the News Toolbox or by choosing Delete Folder from the Stories menu on the News Desktop. o To delete a Personal Folder, highlight it, and then select Delete. Related Information Updating a Personal Folder Creating a Personal Folder Retrieving Marked News Stories Executive News Service ═══ 7.1.7. About Key Phrases ═══ To manage the enormous amount of information coming across the ENS newswires, you may create a personal clipping folder with keywords and phrases that fully, yet succinctly, describe exactly what you want to collect. ENS searches the newswires for stories that contain your keywords or phrases exactly as you specified them. When a key phrase matches a corresponding phrase in a scanned story the story will be selected. Each phrase in a Personal Folder is scanned for independently, so selected stories do not have to contain all key phrases. Keyphrases can be up to 80 characters long and can be connected or related using + (and) , - (not), | (or), and * (wildcard). Keyphrase Examples MICHIGAN ST* + FOOTBALL will find any story containing both the phrase Michigan St and the word football. Variations of St (such as State) will also pass the criteria. MERRILL LYNCH - (DAILY TREASURY INDEX | TELERATE) will let you follow Merrill Lynch announcements, such as initial public offerings they are underwriting and corporate news on themselves, but will avoid daily reports on their bond index. MERRILL LYNCH - (CAPITAL MARKETS) will find stories on Merrill Lynch but not those regarding the initial public offerings they are underwriting. IBM + *COMPUT* will find any story containing both the word IBM and any variation of comput (such as computer, computing, microcomputer, computers, etc.). COMPUT* + (SECUR* | CRIME | PRIVACY) will find any story containing a variation of the word comput, plus one or more of the words secur*, crime and privacy. COMPUT* + (VIRUS - DISEASE) will find any story containing a variation of the word comput, plus the word virus, but not the word disease. Related Information Using Abbreviations in Search Keywords ═══ 7.2. Reviewing Current News ═══ Review Current News allows you to look at stories from the last 24 hours. You specify which news wires you are interested in and ENS will collate the available stories from the sources you have selected and display them in a standard story menu. ═══ 7.3. Searching by Company Ticker ═══ Use Search By Ticker to locate current news on a particular company. You will be prompted for a ticker symbol and can enter one or more of these symbols separated by commas. ENS will search Reuter Financial Report, and OTC NewsAlert for stories containing the ticker symbols you specify and then display a menu of available story titles for your tickers. You then can read stories from this menu by selecting the appropriate menu choices. Search by Ticker can be used to locate stories which have come across the wires within the last 22 hours. You must use the actual ticker symbols when using Search by Ticker. Related Information Locating Ticker and Commodity Symbols ═══ 7.4. Selecting a Folder ═══ The Select Folder dialog lists your News Folders. You can read (browse) and search for stories. You can also remove stories from a Personal Folder in ENS. You can access this dialog by selecting the Select Folder icon on the News Toolbox or by choosing Select Folder from the Stories menu on the News Desktop. o The Select Folder dialog appears automatically when you access the News Desktop if the Show Folders option in your News Preferences has been set appropriately. o To view a list of story headlines for a Personal Folder in ENS, highlight the folder and select Browse. Selecting Browse takes you to a List of Stories dialog. You cannot browse stories in a Public Folder. o To search for stories in a folder, highlight the folder and select Search. Selecting Search takes you to a Search for Stories dialog. o To remove unwanted stories from a Personal Folder in ENS, highlight the folder and select Clear. Selecting Clear takes you to a Clear Folder dialog. You can only clear stories in a Personal Folder. Related Information Clearing a Folder ═══ Clearing a Folder ═══ The Clear Folder dialog removes stories from a Personal Folder. You can access this dialog by selecting Clear from the Select Folder dialog. o To remove only stories older than a particular date, mark Delete stories older than and specify the desired date in the box to the right. All stories older than the date you type will be removed from the folder. o To remove every story in the folder, mark Clear all stories in this folder. ═══ 7.4.1. Browsing News Stories ═══ The List of Stories dialog displays story headlines. You can read (get) a complete story, preview only the opening lines of a story, and mark stories for retrieval to your File Cabinet. You can access the List of Stories dialog by selecting Browse in the Select Folder dialog, by selecting Search in the Search for Stories dialog, or by selecting Search from a Personal Folder in the Select Folder dialog. o To view the story associated with the highlighted headline, select Get. Selecting Get takes you to a Story dialog. o To view the first few lines of the story associated with the highlighted headline, select Preview. Selecting Preview takes you to a Story Preview dialog. Not all stories support the Preview feature. o To mark a story for later retrieval, click on the story, or highlight the story and select Mark. o To remove the story associated with the highlighted headline in a Personal Folder, select Delete. Delete will only be active if you are looking at a Personal Folder. Otherwise, Delete will not be a valid selection and will be dimmed. Related Information Reading News Stories Deleting a Personal Folder ═══ 7.4.2. Reading News Stories ═══ The Story dialog displays a story and gives you some processing options. You can delete only stories in a Personal Folder. You can access this dialog by selecting Get in the List of Stories dialog or by selecting Open in an Opening a Folder dialog in the File Cabinet. o To view the story following this one in the List of Stories dialog, select Next. o To mark the story for later retrieval, select Mark. o To put the story into your File Cabinet or, if the story is currently in your File Cabinet, to move or copy the story to another folder in your File Cabinet, select File it. Selecting File it takes you to a File Cabinet dialog. o To remove the story from the folder, select Delete. On the News Desktop, Delete will be active only if you are looking at a story in a Personal Folder. Otherwise Delete will not be a valid selection and will be dimmed. Related Information Reading the Next News Story Marking a News Story Filing a News Story button Deleting a News Story button ═══ Browsing News Story Headlines ═══ The List of Stories dialog displays story headlines. You can read (get) a complete story, preview only the opening lines of a story, and mark stories for retrieval to your File Cabinet. You can access the List of Stories dialog by selecting Browse in the Select Folder dialog, by selecting Search in the Search for Stories dialog, or by selecting Search from a Personal Folder in the Select Folder dialog. o To view the story associated with the highlighted headline, select Get. Selecting Get takes you to a Story dialog. o To view the first few lines of the story associated with the highlighted headline, select Preview. Selecting Preview takes you to a Story Preview dialog. Not all stories support the Preview feature. o To mark a story for later retrieval, click on the story, or highlight the story and select Mark. o To remove the story associated with the highlighted headline in a Personal Folder, select Delete. Delete will only be active if you are looking at a Personal Folder. Otherwise, Delete will not be a valid selection and will be dimmed. ═══ Browsing News Story Previews ═══ The Story Preview dialog displays the first few lines of a news story. You can access this dialog by selecting Preview in the List of Stories dialog. o To view the story preview for the story following this one in the List of Stories dialog, select Next. o To view the entire story, select Get. Selecting Get takes you to a Story dialog. o To mark the story as one you wish to later retrieve to the File Cabinet, select Mark. o To remove the story from the folder, select Delete. Delete will be active only when you are looking at a story in a Personal Folder. Otherwise Delete will not be a valid selection and will be dimmed. ═══ Combining Search Keywords ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". You can qualify a search phrase by requiring two or more phrases to be found in a story before it is clipped. This is done using the + sign. Example IBM + OS2 This keyphrase will only clip stories than contain both of the keywords IBM and OS2. Stories containing one of the search phrases, but not the other (e.g. a story containing the keyphrase IBM but not having the keyphrase OS2) will not be added to your clipping folder. ═══ Excluding Search Keywords ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". To indicate that a story should be clipped if it contains one keyphrase, but not if it contains another specific keyphrase, the - sign can be used. Example POWERPC - NT This example will collect all stories that contain the keyphrase POWERPC but do not contain the keyphrase NT. ═══ Assigning Alternative Search Keywords ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". To specify that a story should be clipped if it contains either of two or more keyphrases, use the | sign. This is the vertical bar, found above the backward slash (\) on most English keyboards. Non-English keyboards may place this symbol on a different key. Example OS2 | TALIGENT | WORKPLACE | KALEIDA This keyphrase will clip all stories that contain any of the four keywords listed. ═══ Assigning Search Keyword Derivations ═══ If you want a keyphrase that matches any of several keyphrases, use the * character. Using the wildcard character at the end of a phrase will match on any keyphrase that begins with the same character string. Using the wildcard character at the beginning of a phrase will match on any keyphrase that ends with the same character string. Example TACK TACK* *TACK *TACK* For example, the keyphrase TACK will match only on TACK and not on tackle or attack. However, the keyphrase TACK* will match on TACKLE, etc, and the keyphrase *TACK will match on ATTACK, etc. *TACK* will match on both. ═══ Specifying a Folder Expiration Date ═══ The expiration date is the day the folder will stop clipping stories. A folder can be set to expire for up to one year from the date of creation. When a clipping folder "expires" it does not disappear from your personal folder menu. It simply stops collecting stories until you either delete the folder or reset the expiration date. This feature is useful should you follow popular current events. By selecting an expiration date, you can be sure that your folder will not fill with out of date news or news that you no longer need. An example of this would be presidential elections. If you're only interested in the events leading up through the actual election, you could set the expiration date to November 11 of the election year. After that date, the clipping folder would no longer gather new stories. ═══ Specifying a Retention Time ═══ Retention time is the number of days a clipped story is to be held in a folder (assuming you don't delete it yourself). The maximum retention time is 14 days. After a story has reached the retention limit, it will automatically be removed from your online clipping folder. This feature is useful should you follow popular current events. By selecting a reasonable retention time, you can be sure that your folder will not fill with out of date news. ═══ Specifying a Folder Name ═══ The name that is given to a folder should normally indicate the purpose of the folder. For example, naming a folder that gathers stories about popular music would not be easily found among other folders if it were named "Folder 3" or "Clive". Names that would serve well are "Pop Music" or more simply "Music" (assuming you have no other music related folders, in which case "Pop Music" would be the better and more descriptive choice.) ═══ Using Abbreviations in Search Keywords ═══ o Hyphens: If a keyword has the hyphen in it (-), such as "well-to-do", you must take the hyphen out of the word and list your keyword as WELLTODO or WELL TO DO. If you do list a word with a hyphen in it, the clipper will look for keywords that contain the first word and DO NOT contain the other words in the string. For example, if you do use the keyword "Well-To-Do", your folder would clip stories that contain the word "well" and which do not contain the words "to do". o Abbreviations: The clipper also will not discern between abbreviations which have periods following them, and the actual word you have chosen to clip on. For example, if you want to clip on the company DEC, your folder will clip on stories which contain the abbreviation for December, DEC., as well as stories which contain your true keyword of DEC o Ampersand: To find information on companies whose name contains an ampersand (&), leave the ampersand out and insert a space instead. For example, for the company EG&G, your keyword should read EG G. ═══ Clearing Stories Older Than a Date ═══ Use this option to remove stories from a folder that are older than a specific date. For example, to delete stories older than January 16th, 1994, you would enter 01-06-94 in the Date box and select OK. The initial date displayed will always be the current date. ═══ Clearing All Stories ═══ If you wish to remove all stories in a folder, select this option and click OK. The folder will be completely emptied. ═══ Reading a News Story ═══ Clicking the Get button will display the selected story. ═══ Retrieving Marked News Stories ═══ The Retrieve Marked Stories dialog retrieves the stories you marked during your news session. You can access the Retrieve Marked Stories dialog by selecting the Retrieve Marked Stories icon on the News Toolbox or by choosing Retrieve Marked Stories from the Stories menu on the News Desktop. o To view a preview for the highlighted story in the Retrieve Marked Stories dialog, select Preview. Selecting Preview takes you to a Retrieve Marked Preview dialog. o To remove a highlighted story from the list of stories to be retrieved in the Retrieve Marked Stories dialog, select Unmark. o To begin the retrieval process, select Get All. o CIM for OS/2 removes stories from a Personal Folder after you retrieve them if the Delete Retrieved Stories option in your News Preferences has been set appropriately. ═══ Deleting a News Story ═══ To delete a single story, simply highlight it in the stories list and click the Delete button. Alternatively, a story can be deleted while previewing or viewing it by clicking the Delete button. ═══ Reading the Next News Story ═══ Clicking the Next button will move you to the next story in the folder. If no additional stories are available, the Next button will be dimmed. ═══ Filing a News Story ═══ The File It button places a copy of the story in your local Filing Cabinet. ═══ 7.5. Searching for News Stories ═══ The Search for Stories dialog displays the news sources and searching options that enable you to find specific news stories. You can access this dialog by selecting Search in the Select Folder dialog. o Mark (click on) one or more news sources you want to search. To mark all news sources, select All. To clear or unmark all marked news sources, select None. o If you are searching the News by Company Ticker Public Folder, select Ticker, and then type the ticker symbols you want to search for in the box beside Search Terms, with the ticker symbols separated by a semicolon (;). o If you like you can select Story Headline to search only story headlines, Story Lead to search only the first few lines of a story, or Story Body to search the entire story for matching words or phrases that you type in the box beside Search Terms. o Type one or more words or phrases in the box beside Search Terms that you want to look for. You can include a plus sign (+) to represent AND, a minus sign (-) to represent NOT, and a vertical bar symbol (|) to represent OR. For example, if you type (ASIA + AFRICA) - (EUROPE|AUSTRALIA), you will search for stories that contain both ASIA and AFRICA, but not stories that contain EUROPE or AUSTRALIA. Use parentheses ( ) to determine the order of processing. An asterisk (*) can be used to signify a wildcard at the beginning or end of a search term. For example, COMPUT* will find stories with the word compute, computer, computers, computation, and so forth. o Type the appropriate dates in the boxes beside Date range: and to: to determine the date range of your stories. o To begin searching for stories, select Search. If the search is successful, you will go to a List of Stories dialog where where you can learn about individual stories. You must have marked at least one news source and specified accurate Search on, Search Terms, and Date range information in order to conduct a search on a Personal Folder. ═══ 8. Filing Cabinet ═══ The File Cabinet dialog is where you store electronic messages and articles. You can access the File Cabinet by selecting the File Cabinet icon from the Ribbon or by choosing the File Cabinet command from any of the following menus: the Mail menu; the Messages menu; and the Special menu in CB, Terminal Emulation, and ENS. o CIM for OS/2 will automatically add a folder to your File Cabinet if the Automatically File option has been set appropriately in your Mail Preferences. o Folders in your File Cabinet are listed alphabetically. o To view the contents of a folder, highlight the folder and then select Open. Selecting Open takes you to an Opening a Folder dialog. o To add a folder to your File Cabinet, select New. Selecting New takes you to an Add New Folder dialog. o To modify the name of a folder, highlight the folder and then select Rename. Selecting Rename takes you to a Change Folder dialog. o To remove a folder from your File Cabinet, highlight the folder and then select Delete. Unless the folder is empty, selecting Delete takes you to a Deleting Folder Entries dialog. o To search for documents in your File Cabinet, select Search. Related Information In Basket Out Basket Accessing Your Filing Cabinet Selecting a Folder Searching for Filed Documents Filing a Message or Article ═══ 8.1. In Basket ═══ The In-Basket dialog lists the incoming Mail entries that you have retrieved from your CompuServe mailbox. You can access the In-Basket by selecting the In-Basket icon from the Ribbon or by choosing the In-Basket command from any of the following menus: the Mail menu; the Messages menu; and the Special menu in CB, Terminal Emulation, and ENS. o CIM for OS/2 will delete messages from your CompuServe mailbox once you have retrieved them into your In-Basket if the Delete Retrieved Mail option in your Mail Preferences is set appropriately. o If a - symbol precedes an entry, it means you have not yet read that message. o To read an entry, highlight the entry and select Open. Selecting Open takes you to a Message dialog. o To remove an entry, highlight the entry and select Delete. Related Information Out Basket ═══ 8.2. Out Basket ═══ The Out-Basket dialog lists your outgoing CompuServe Mail messages. Messages are automatically removed from the Out-Basket when you send them. You can access the Out-Basket by selecting the Out-Basket icon from the Ribbon or by choosing the Out-Basket command from any of the following menus: the Mail menu; the Messages menu; and the Special menu in CB, Terminal Emulation, and ENS. o You will be prompted about any unsent messages in your Out-Basket when you attempt to exit CIM for OS/2 if the Prompt for Unsent Messages option in your General Preferences has been set appropriately. o CIM for OS/2 will put copies of messages sent from your Out-Basket into your File Cabinet if the File Outgoing Messages option in your Mail Preferences is set appropriately. o To review the message associated with the highlighted entry, highlight the message entry and select Open. If the highlighted message is a Mail message, selecting Open takes you to a Create Mail dialog. If the highlighted message is a forum message, selecting Open takes you to a Create Forum Message dialog. o To transmit the message associated with the highlighted entry, highlight the entry and select Send. If you are not connected when you select Send or Send All, CIM for OS/2 will attempt to connect you to CompuServe. To transmit all messages in your Out-Basket, select Send All. o To remove an entry from your Out-Basket, highlight the entry and select Delete. Related Information In Basket ═══ 8.3. Accessing Your Filing Cabinet ═══ By selecting the Ribbon Bar icon shown above, you can display the Filing Cabinet list. This list shows you the folders currently available in your local Filing Cabinet. Also available from this dialog are the options to create new folders, rename current folders or delete folders that are no longer used. Related Information Opening a Folder In Basket Out Basket Selecting a Folder Searching for Filed Documents Filing a Message or Article ═══ 8.4. Opening a Folder ═══ The Opening a Folder dialog displays the contents of a folder in your File Cabinet. You can access the Opening a Folder dialog by selecting Open in the File Cabinet dialog to open a folder or by selecting OK in the Paste From dialog after selecting the File Cabinet option and highlighting a listed folder. o To read an entry, highlight the entry and select Open. If the highlighted entry is an ENS story, selecting Open takes you to a Story dialog. If the highlighted entry is a Mail message, selecting Open takes you to a Message dialog. If the highlighted entry is a forum message, selecting Open takes you to a Forum Message dialog. o To eliminate an entry, highlight the entry and select Delete. Related Information In Basket Out Basket ═══ 8.5. Searching for Filed Documents ═══ The Search File Cabinet dialog searches for Mail and forum messages, ENS stories, and articles according to a search criteria that you specify. You can access the Search File Cabinet by choosing Search File Cabinet or by selecting Search in the File Cabinet dialog. o If you want to search for particular documents, such as for Mail or forum messages, ENS stories, or articles, mark one or more of the Forum Msg, E-Mail, ENS Story, and Article checkboxes as appropriate. o If you want to search for a word or phrase, specify it in the box below Find. Select Subject Only if you want to limit your search to Subject lines. Select All Text if you want your search to focus on the body text of your documents. o If you want to search for documents that have a particular origination date, you can specify the date period in the box beside Creation Date and the box beside to. o If you want to restrict your search to one or more folders, select the folders in the Folders window. o To initiate your search, select Search. CIM for OS/2 will display the number of documents that match the search criteria in the title bar of the Search File Cabinet dialog. If you select Search without specifying a search criteria, the search operation will find all filed documents for which there is valid search information. o To view the results of a successful search, select View. o If the Index button is available (not disabled), it means there are filed documents that will not be included in your search operation. In order to provide CIM for OS/2 with the necessary searching information, select the Index button. Your search operation will include all filed documents only if the Index button is disabled. You can specify whether CIM for OS/2 should index your File Cabinet automatically in your Mail Preferences. o To reset your search criteria, select the Reset button. Related Information In Basket Out Basket ═══ 8.5.1. About Document Types ═══ Different types of textual information can be stored in CIM for OS/2's Filing Cabinet. The following is a list of the document types stored in CIM for OS/2's Filing Cabinet folders. Document Types o CompuServe Mail that you have composed or received. o Forum messages that you have composed, received or retrieved. o Stories from the Executive News Service. o Articles saved from online services such as What's New. o Forum library abstracts that were retrieved with CIM for OS/2's Auto-Pilot feature. ═══ 8.5.2. Selecting a Folder to Search ═══ Select one or more folders to be searched. ═══ 8.5.3. Searching the Subject or All text ═══ Select search by subject to limit searches to only the subject string. Select search all text to include searching the document body and the creator (sender) name as well. Note that when searching by subject only, threads will only appear once in the search results, whereas when searching All text may allow individual messages in a thread to appear more than once. Example If you have 289 messages in a thread titled "IBM and OS/2" and searched using the keyword IBM, you would receive at least 289 hits. By limiting your search to the subject only, only 1 hit would be generated for the entire "IBM and OS/2 thread. This option helps give a better indication of the number of topics stored in your Filing Cabinet that match your search term. ═══ 8.5.4. Specifying a Date Range ═══ To further qualify your search, you can specify that only items that originated between two dates be selected. Enter the beginning date in the From field and the ending date in the To field. ═══ 8.5.5. Specifying Your Search Phrase ═══ Enter a word or phrase to search for. Examples To find all filed items that contain the word Workplace, enter Workplace in the Text Phrase field. To find all filed items that contain the phrase CompuServe develops new, enter CompuServe develops new in the Text Phrase field. CIM for OS/2 supports simple boolean operations when searching the Filing Cabinet. The supported boolean search types are and, not, and or. ═══ 8.5.6. Combining Search Terms (AND) ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". You can qualify a search phrase by requiring two or more phrases to be found in a filed item before it is clipped. This is done using and. Example IBM and OS2 This keyphrase will only find stories than contain both of the keywords IBM and OS2. Items containing one of the search phrases, but not the other (e.g. an item containing the keyphrase IBM but not having the keyphrase OS2) will not be displayed. ═══ 8.5.7. Excluding Search Terms (NOT) ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". To indicate that an item should be displayed if it contains one keyphrase, but not if it contains another specific keyphrase, not can be used. Example POWERPC not NT This example will find all items that contain the keyphrase POWERPC but do not contain the keyphrase NT. ═══ 8.5.8. Assigning Alternative Search Terms (OR) ═══ Search operators (also called boolean operators) allow you to combine individual search terms into meaningful search "phrases". To specify that a story should be clipped if it contains either of two or more keyphrases, use or. Example OS2 or TALIGENT or WORKPLACE or KALEIDA This keyphrase will find all filed items that contain any of the four keywords listed. ═══ 8.5.9. Proximity Searching ═══ The proximity search operators allow you to limit matches to words that near to each other. There are two proximity serach operators: Wnnn ordered proximity Nnnn unordered proximity Where nnn is a small positive integer which specifies how many words may appear between the two keys. For example, if you were looking for information about IBM Computers, you might use a search like this: IBM N10 computer In this example, any document that contained the words IBM and Computer with no more than ten intervening words would match. If you substituted W10, the word Computer must also follow IBM for the document to match. ═══ 8.5.10. Searching with Wild Cards ═══ Within the text search string, you can use wild card characters to make your search more effective. The wild card patterns that OS2-CIM uses are similar to, but not identical wild cards that OS/2 uses in file name searches. The following wildcard operators may be combined with text keys in order to search for words matching a particular pattern: ┌────────┬────────────────────────────┬────────────────────┐ │Operator│Meaning │Example │ ├────────┼────────────────────────────┼────────────────────┤ │? │Matches a single character. │TEXT gr?y │ ├────────┼────────────────────────────┼────────────────────┤ │* │Matches zero or more │TEXT psycholog* │ │ │characters. │TEXT r*th*m w2 blues│ ├────────┼────────────────────────────┼────────────────────┤ │*nnn │Matches zero characters or │TEXT COLO*1R │ │ │up to nnn characters. │ │ └────────┴────────────────────────────┴────────────────────┘ In the first example, the words gray, grey (as well as griy, etc.) will match. In the second example, words like psychology and psycologist will match. The next example shows how to compose a search for any word that contains certain letters. The next example combines proximity searching to find phrases like 'Rhythm and Blues' and 'Rithim n Blues' (sic). The final example could be used to match both color and colour. Wildcards can occur anywhere in a search pattern, and a search pattern may contain more than one type of wildcard operator. A search pattern may also consist entirely of wildcards. ═══ 8.6. Viewing Your Search List ═══ Clicking this button displays the items that were found as a result of your search. If no items were found, the View button will be dimmed. ═══ 8.7. Restoring Search Defaults ═══ The Reset button easily restores the search dialog to it default state. This feature is useful between searches when you will be using very different search criteria. ═══ 8.8. Manually Indexing New records ═══ The Index button is enabled whenever there are new documents in the filing cabinet which have not been full-text indexed. Full-Text indexing can be somewhat time-consuming, so it is delayed until you are disconnected. You can have this indexing occur automatically by setting the appropriate option in your filing cabinet preferences. Documents can be viewed without indexing, but text searches will not include un-indexed documents. ═══ Opening a Folder ═══ To view the contents of a folder, highlight the folder and click the Open Button. ═══ Creating a Folder ═══ The Add New Folder dialog enables you to add a folder to your File Cabinet. You get to the Add New Folder dialog by selecting New in the File Cabinet dialog. o Type the name of the new folder in the box beside Folder Name and then select OK. ═══ Renaming a Folder ═══ The Change Folder dialog enables you to change the name of a folder in your File Cabinet. You can access this dialog by selecting Rename in the File Cabinet dialog. o Type the new name for the folder in the box beside Folder Name. Initially, the current name appears in the box beside Folder Name. o To record your changes and close the dialog, select OK. ═══ Deleting a Folder ═══ The Deleting Folder Entries dialog lists the entries in a File Cabinet folder so that you can delete them. You can access this dialog by selecting Delete in the File Cabinet dialog if the highlighted folder is not empty. o To delete all entries, select Mark All and then select OK. o To delete only some entries, mark those entries and then select OK. o To mark an entry, highlight the entry and then select Mark. Once an entry has been marked, Mark changes to Unmark whenever the marked entry is highlighted. o To unmark a marked entry, highlight the entry and select Unmark. ═══ Reading a Filed Document ═══ To view an item stored in a Filing Cabinet folder, highlight the item in the list and click the Open button. ═══ Deleting a Folder ═══ To delete an item stored in the Filing Cabinet, highlight the appropriate list item and click the Delete button. ═══ Pasting From Your Out-Basket ═══ This dialog lists the contents of your Out-Basket so that you can paste messages into another message that you are editing, such as a CompuServe Mail message. To paste an entry, highlight the entry and then select Select. ═══ Filing a Message or Article ═══ The File Cabinet dialog refiles a Mail message that is already stored in your File Cabinet. It also files copies of your replies to forum and Mail messages, as well as messages and ENS stories. You can access the File Cabinet dialog by selecting File It in a Forum Reply dialog, a Create Mail dialog, or a filed Message dialog. o To file a message or story into an existing File Cabinet folder, highlight the folder and select Store. If Move is selected and you select Store, the dialog from which you requested the filing operation is automatically closed. If Copy is selected and you select Store, CIM for OS/2 returns you to the dialog you were at before you requested the filing operation. o To file a message or story into a new File Cabinet folder, select New. Selecting New takes you to an Add New Folder dialog. o To put your reply into your File Cabinet to deal with later, select Move. o To make a copy of your reply and store it in your File Cabinet, select Copy. ═══ Moving a Filed Document ═══ The File Cabinet dialog refiles a Mail message that is already stored in your File Cabinet. It also files copies of your replies to forum and Mail messages, as well as messages and ENS stories. You can access the File Cabinet dialog by selecting File It in a Forum Reply dialog, a Create Mail dialog, or a filed Message dialog. o To file a message or story into an existing File Cabinet folder, highlight the folder and select Store. If Move is selected and you select Store, the dialog from which you requested the filing operation is automatically closed. If Copy is selected and you select Store, CIM for OS/2 returns you to the dialog you were at before you requested the filing operation. o To file a message or story into a new File Cabinet folder, select New. Selecting New takes you to an Add New Folder dialog. o To put your reply into your File Cabinet to deal with later, select Move. o To make a copy of your reply and store it in your File Cabinet, select Copy. ═══ Copying a Filed Document ═══ By selecting this option, you can place a copy of an item in another folder. ═══ 9. Forums ═══ Forums are places where CompuServe members can meet others who share their special interests. Forum members can exchange information, expound opinions and ideas, and participate in general conversation. Every forum has a message board, data libraries, and conference rooms. To view a list of forums related to a topic that interests you, choose Find from the Services menu and search for the topic. To view a comprehensive list of all CompuServe forums, use Find and search for FORUMS. If you record your interests in the Forum Membership Directory, other members with similar interests will be able to locate you more easily. Related Information Reading Forum Notices Joining a Forum Searching for Forum Members Changing Your Member Interests ═══ 9.1. Reading Forum Notices ═══ Forum notices are messages from the sysop(s) of a forum. They contain information about new files, forum conference schedules, and other important information. To view forum notices, select the Notices icon from the Forum Toolbox or choose the News Flash command from the Special menu. Related Information Joining a Forum Searching for Forum Members Changing Your Member Interests ═══ Specifying Forum Options ═══ The Forum Options feature allows you to change both your name as it's used in the forum and the high message number for the forum messages. Note: If the forum has disabled name changing, the User Name option will not be available. The high message number must be set to a number that is part of the Message Range displayed in the dialog. Any messages having a number lower than the one you select will not be available for viewing. Normally, CIM for OS/2 keeps track of this number automatically and it should not be necessary to modify this field. If you would like the changes to be permanent, select the Permanent option. If you want the changes to be in effect for this session only, be sure that the Permanent option is not selected. Related Information Reading Forum Notices Joining a Forum Searching for Forum Members Changing Your Member Interests ═══ About Forum Logos ═══ Forums can design their own custom logos that are automatically displayed on the CIM for OS/2 desktop. To see these logos, you must have the option enabled in your forum preferences. Related Information Reading Forum Notices Joining a Forum Searching for Forum Members Changing Your Member Interests ═══ 9.2. Joining a Forum ═══ The Joining a Forum dialog tells you a little bit about the forum and gives you the opportunity to become a member. You must join a forum in order to post messages on the forum's message board, contribute and retrieve library files, and engage in forum conferences. You see this dialog when you access a forum you aren't a member of or when you select Join Forum from the Special menu in a forum. o You cannot join a forum unless the box beside Name is filled in. By default, the name that you specified in the box below Your Name in the Session Settings dialog initially appears in the box beside Name. o If you like, type any interests or objectives that you would like to share with other forum members in the box below Interest. You can leave the box below Interests blank, if you want, and provide information later in a Change Member Interests dialog; but you must list at least one interest, either in a Change Member Interests dialog or at this Joining a Forum dialog, if you want your name to be available to members conducting a member search in a Search for Member dialog. o To enroll in the forum's membership, select Join. o To close this dialog and return to where you were before you accessed the forum, select Leave. o To explore the forum without becoming a member, select Visit. As a visitor you can only view messages and review library files. Related Information Reading Forum Notices Searching for Forum Members Changing Your Member Interests ═══ 9.3. Searching for Forum Members ═══ The Search for Member dialog finds other forum members who meet your search criteria. You can access this dialog by choosing Search Membership from the Special menu in a forum. o To search for a member by name, type the last name or full name of the member in the box beside User Name. For example, if you wanted to learn more about Jackson Hunan, you should type Hunan or Jackson Hunan, but not J. Hunan or Hunan, Jackson. o To search for a member by User ID number, type the User ID number of the member in the box beside User ID. o To search for a member by interests, type one or more interests in the box beside Interests. Each word you specify in the box beside Interests must exist in the person's interests summary. For example, if you type CATS, DOGS, ELEPHANTS, FISH, LIZARDS, INSECTS, you will find only members who have all six words mentioned in their interests summaries. o To conduct the search, select Search. Selecting Search takes you to a Member Directory Search dialog that lists forum members who meet your search criteria. o In order to find a member in a search, the member must have provided an interests summary. Thus, you might not find all members of a forum using the Search for Member dialog. Related Information Reading Forum Notices Joining a Forum Changing Your Member Interests ═══ 9.4. Changing Your Member Interests ═══ The Change Member Interests dialog gives you the opportunity to modify or create your personal profile information for other forum members to read. You can access this dialog by choosing Change Member Entry from the Special menu in a forum. o Type any interests you want to share with other forum members in the box below Interests. You must list at least one interest if you want your name to be available to members conducting a member search in the Search for Member dialog. o To record your changes and close the dialog, select OK. o To erase your Interests information and close the dialog, select Delete. Related Information Reading Forum Notices Joining a Forum Searching for Forum Members ═══ 9.5. Libraries ═══ Forum libraries are for relatively permanent storage of text files, graphics files, and software. Anyone can contribute files to a forum library. After careful review by the Sysop, the new file will be made available to all the forum members. Files in a forum are organized into Library Sections. As you browse or search the various Library Sections and files you can mark the ones you wish to retrieve. Related Information Browsing Library Sections Searching for Library Files Reading about a Library File Contributing a File to a Library ═══ 9.5.1. Browsing Library Sections ═══ The Library Sections dialog lists the forum's library sections which you can browse. You get to the Library Sections dialog by selecting the Browse icon for Libraries on the Forum Toolbox or by choosing Browse from the Library menu in a forum. In order to see library section numbers, the Show Numbers option in your Library Preferences must be set appropriately. Related Information Searching for Library Files Reading about a Library File Contributing a File to a Library ═══ 9.5.2. Searching for Library Files ═══ The Search for Files dialog finds forum library files that match your search criteria. You can access this dialog by selecting the Search icon for libraries on the Forum Toolbox or by choosing Search from the Library menu in a forum. o Mark one or more sections you want to search. To search all sections, select All. To unmark all sections, select None. o Specify your preferred search criteria in the Search For box, such as the name of the file you are looking for in the box beside File Name, the User ID number of the person who contributed the file in the box beside Contributer, or any words which might be associated with the file in the box beside Keywords. For example, if you were looking for files associated with the CONVMA 1.1 Cardfile to ASCII Conversion Utility, you might find it by typing any of the following keywords: CARDFILE, CARD, CARDCONV, CONVERSION, CONVMA, or ASCII. To find a file by keyword, each word you specify must be part of the file's assigned keywords. o The date of the file must be within the dates specified in the dialog. o To begin the search, select Search. Selecting Search takes you to a File List dialog where you can view a list of files that match your search criteria. If you select Search without specifying File Name, Contributor, and Keywords information, CIM for OS/2 displays a list of all files in the forum. Search will not be a valid selection and will be dimmed unless a library section under In Sections has been selected. o You can control whether certain information is displayed as you browse and search for files in a forum library, such as the file size, file name, or submission date, by setting the appropriate options in your Library Preferences. Related Information Browsing Library Sections Reading about a Library File Contributing a File to a Library ═══ 9.5.2.1. Search Criteria ═══ There are three fields that comprise the Search For criteria box. Field Use File Name Use this field if you know all, or part, of the name of the file for which you are searching. The wildcard * is valid in this field. Contributor If you are looking for files uploaded by a particular individual, enter their User ID in this field. Names cannot be entered in this field. Keywords Most library files will have one or more keywords attached to their description. These keywords are used to narrow your searches to files that contain only the keywords you provide. Examples of keywords would be game or modem. ═══ 9.5.3. Browsing Library Files ═══ The File List dialog lists the files in a forum library section or the files in a forum that match your search criteria after you conduct a file search operation. You can then decide what to do with each file. You can access the File List dialog by selecting Open in a Library Sections dialog or by selecting Search in a Search for Files dialog. o You can control whether certain information is displayed in the File List dialog, such as the file size, file name, or submission date, by setting the appropriate options in your Library Preferences. o To learn more about the file, select Description. Selecting Description takes you to a File Information dialog. o To mark the highlighted file for later retrieval, select Mark. If Always Ask For File Name has been marked in your General Preferences, selecting Mark takes you to a standard Save As dialog where you assign the path and filename information for your disk. Otherwise, the name listed in the forum library is used in conjunction with the Download directory specified in your Directory Preferences. o To download the file right now, select Retrieve. If Always Ask For File Name has been marked in your General Preferences, Retrieve takes you to a standard Save As dialog where you determine the path and filename for your computer. Otherwise, the name listed in the forum library is used in conjunction with the Download directory specified in your Library Preferences. o To display the file, select View. Selecting View, if the file is a GIF file, takes you to a GIF Window. If the file cannot be viewed, View will not be available and will be dimmed. ═══ 9.5.4. Reading about a Library File ═══ The File Information dialog gives you a brief description of a forum library file. You can mark or retrieve the file. You can also view the file if it is a GIF file. You can access this dialog by selecting Description in a File List dialog. o Accesses gives you an indication as to whether the file is popular, Submitted tells you whether the file is new or old, and Keys might give you some ideas about how to find similar files -- or even the same file if you happen to forget its name. o To display information about the next file listed in the File List dialog, select Next. o To download the file right now, select Retrieve. If Always Ask For File Name has been marked in your General Preferences, Retrieve takes you to a standard Save As dialog where you determine the path and filename for your microcomputer. Otherwise, the name listed in the forum library is used in conjunction with the Download directory specified in your Directory Preferences. o To display the file, select View. Selecting View, if the file is a GIF file, takes you to a GIF Window. If the file cannot be viewed, View will not be available and will be dimmed. o To mark the file for later retrieval, select Mark. If Always Ask For File Name has been marked in your General Preferences, Selecting Mark takes you to a standard Save As dialog where you assign the path and filename information for your disk. Otherwise, the name listed in the forum library is used in conjunction with the Download directory specified in your Directory Preferences. o To remove the file from the forum library, select Delete. You can Delete only the files that you contribute. Related Information Browsing Library Sections Searching for Library Files Contributing a File to a Library ═══ 9.5.5. Contributing a File to a Library ═══ The Library Contribute dialog uploads a file to a forum library. You can access this dialog by selecting the Contribute icon on the Forum Toolbox or by choosing Contribute from the Library menu in a forum. o Selecting File Name takes you to a standard Open dialog where you can select the file you want to contribute. If you prefer, rather than using File Name, you can simply type the file name and path information in the text box beside File Name. o If you want your file to have a different name in the forum, type the name in the text box beside Destination Name. If you use the File Name button to identify your file, Destination Name will initially show the same name, but without drive and path information. o Select the appropriate file type for your file from the File type pop-up menu. o Select the forum to which you wish to contribute the file from the Forum pop-up menu. Only forums of which you are a member will be listed on the Forum pop-up menu. Then select the appropriate library section for your file from the Library Section pop-up menu. o Type a word or phrase that describes your file in the box beside Title. o Assign one or more words to serve as keys, or keywords, in the box beside Keys, to help people find your file when they conduct a file search.For example, if your file is a simple spreadsheet program, some keys you might include would be: o SPREADSHEET BUDGET ACCOUNTING SOFTWARE o Type a brief summary of the contents and purpose of your file in the box below Description. The summary you provide will be displayed to forum members when they browse your file. o To begin the upload process, select OK. If you select a forum other than the current forum from the Forum pop-up menu, CIM for OS/2 will ask to take you into that forum before beginning the upload process. OK will not be a valid selection and will be dimmed until all information for the dialog has been entered. Related Information Browsing Library Sections Searching for Library Files Reading about a Library File ═══ Marking a File ═══ You can mark a file for later retrieval by selecting the Mark option. To retrieve marked files, select the Retrieve Marked option from the forum Library menu. ═══ Retrieving a File ═══ You can retrieve (or download) the currently selected filed by clicking the Retrieve button. ═══ Viewing a File ═══ If the file is a text or supported graphic file (GIF or JPEG) it can be viewed online by clicking the View button. If the file cannot be viewed online, the View button will be dimmed. ═══ Browsing the Next File ═══ This button is used to move to the next file description from the file list. This button will be dimmed if there are no additional files to view. ═══ Deleting a File ═══ The Delete button is used to delete a file that you have uploaded. If you are sure that you would like the file deleted, click the Delete button. The sysop will process your request as soon as possible. ═══ Retrieving Your Marked Library Files ═══ The Retrieve Marked Files dialog retrieves the files you marked during your forum session. You can access this dialog by choosing Retrieve Marked from the Library menu in a forum. o To have CIM for OS/2 automatically disconnect from CompuServe after downloading all marked files, mark Disconnect when Done. o To begin retrieval of all listed files, select Retrieve All. The Bytes Remaining and Time: information shows your file retrieval progress. o To display a file abstract which summarizes the contents or purpose of the file, select Abstract. Selecting Abstract takes you to a File Information dialog. o To remove the highlighted file from the list of files to be retrieved, select Unmark. ═══ Specifying a Destination Name ═══ When providing a destination name, it must be remembered that CompuServe accepts a maximum of six characters, a period, and a three letter extension. Examples of Valid Online File Names o OS2 o OS2.H o OS2.TXT o OS2API.INI Examples of Unacceptable Online File Names o OS2HELP Too many characters (7) in the primary name o OS2HLP.USER Too many characters (4) in the file name extension o OS2HELP.USER Too many characters in both the primary name and the extension ═══ Specifying a Title ═══ The file Title is a one line description of what the online file contains. For the benefit of other members, this title should succinctly, but accurately, indicate the contents of any archive files. ═══ Specifying Keywords ═══ Keywords are words that are used when a member searches the forum libraries. The best keywords are those that accurately reflect the contents and/or subject of the file. Examples of Good Keyword Usage If you were to upload a new shareware game to the Gamers forum, you would need to provide several keywords to that can be used as search terms by members. You could use a keyword list similar to the following: o game ibm pc soundblaster action arcade to indicate that the file is an arcade style action game intended for IBM PC's and compatibles. Additionally, the soundblaster keyword would indicate that the game supports the SoundBlaster sound cards and compatibles. Note: Always provide two or more keywords. The fewer keywords you use, the less likely someone is to find the file when they search using keywords. ═══ Selecting a File Type ═══ o Binary normally indicates archived or program files. o Text indicates a plain text (ASCII) file that can be viewed online. o GIF's are graphics files which can be viewed online. o JPEG's are another type of graphics file that can be viewed online. ═══ 9.6. Messages ═══ Forum messages are wide-ranging correspondence to be read by all. You can browse the various forum Message Sections to explore and read the related Message Topics, or you can go straight to any messages addressed to you. As you browse the assorted forum Message Topics you can mark individual messages, whole Message Topics, or entire Message Sections that you wish to retrieve. Messages are not kept forever in a forum. Some very busy forums keep messages for only a few days. An important message might be placed in one of the forum's libraries for longer availability. Related Information Browsing Forum Message Sections Creating a Forum Message Searching for a Forum Message Reading and Processing a Forum Message ═══ 9.6.1. Browsing Forum Message Sections ═══ The Message Sections dialog lists the forum's message sections. You can access this dialog by selecting the Browse icon for messages on the Forum Toolbox or by choosing Browse from the Messages menu in a forum. o To view the message topics for a section, highlight the section and then select Select. Selecting Select takes you to a Message Topics dialog. o To mark a section for later retrieval, highlight the section and then select Mark. o To mark all the message sections in the forum for later retrieval, select All. o To record your marking preferences and close the dialog, select Close. o Message section numbers will appear along with the section title only if the Show Numbers option in your Message Preferences is set appropriately. Related Information Creating a Forum Message Searching for a Forum Message Reading and Processing a Forum Message Marking a Message Section Marking All Message Sections ═══ 9.6.2. Creating a Forum Message ═══ The Create Forum Message dialog enables you to compose a message that you can post in a forum message section. You can access this dialog by selecting the Create Forum Message icon on the Forum Toolbox or by choosing Create Forum Message from either the Messages menu in a forum or the Mail menu on the Initial Desktop. You also see this dialog when you compose a reply to a forum message. o Type a word or phrase that describes your message in the box beside Subject. o If the person to whom you are sending the message is in your Address Book, select To: to select the address; otherwise type the name and electronic mailing address to the right of To. o Select the forum message section in which you want your message to be posted from the Section pop-up menu. Then select the forum in which you want to post the message from the Forum pop-up menu. Only forums of which you are a member will be listed on the Forum pop-up menu. o If you want your message to be visible only to the recipient, mark Private; no one else in the forum will be able to see your message. o If you want to send your message via CompuServe Mail to the recipient's CompuServe mailbox rather than post the message on the forum's message board, mark Via Mail. o To send your message to the SYSOP of the forum, type SYSOP in the box beside the To button. o To send your message to all members of the forum, type ALL in the box beside the To button. o To send your message, select Send. This will connect you to CompuServe if you are not already connected. If you chose a forum under Forum other than the current forum, CIM for OS/2 will ask to take you into that forum before sending your message. However, Send will not be available to you and will be dimmed until all information for the dialog has been entered. o Optionally, you can store the message in your Out-Basket by selecting Out-Basket (CIM for OS/2 will close the dialog), store the message in your File Cabinet by selecting File It, or erase the message, as well as any copies of the message stored in your Out-Basket or File Cabinet by selecting Delete. o If you want CIM for OS/2 to automatically file a copy of your forum message in your File Cabinet when you send it, mark the Auto-file checkbox. You can specify which File Cabinet folder to use in your Message Preferences. Related Information Browsing Forum Message Sections Searching for a Forum Message Reading and Processing a Forum Message ═══ 9.6.3. Searching for a Forum Message ═══ The Search for messages matching dialog finds forum messages that match your search criteria. You can access this dialog by selecting the Search icon for messages on the Forum Toolbox or by choosing Search from the Messages menu in a forum. o Select your desired search form, such as Subject to search for messages by respective topic wording, Message Number to search for a message by its assigned message number, From to search for messages from a particular User ID number or member name, or To to search for messages sent to a particular User ID number or member name. o Type your search criteria information, such as a message subject, message number, sender or recipient User ID number, in the Search For text box. When searching for messages by subject, each word you specify must be part of the respective topic wording in order to find a match. o Specify the date of the oldest message you want included in the search in the box beside Since. The date specified in the box beside Since is not used and is dimmed when you attempt to search for a message by its message number. o If you want the messages turned up to be automatically marked for later retrieval, mark Mark Results. o Unless you are searching for a message by its message number, one or more sections must be marked under In Sections. To search all sections, select All. To unmark all sections, select None. o If you search by message number, All and None are not valid selections and will be dimmed. o To begin the search, select Search. Selecting Search, if you are searching by subject, author, or recipient, takes you to a Message Topics dialog. Selecting Search, if you are searching by message number, takes you to a Forum Message dialog. Related Information Browsing Forum Message Sections Creating a Forum Message Reading and Processing a Forum Message ═══ Viewing Your Waiting Messages ═══ You can retrieve messages that are waiting for you in a forum by selecting the Forum Toolbox icon shown above or by choosing Get Waiting from the forum Messages menu. If no messages are waiting for you, the icon shown above and the Get Waiting choice from the Messages menu will be dimmed. Related Information Browsing Forum Message Sections Creating a Forum Message Searching for a Forum Message Reading and Processing a Forum Message ═══ 9.6.4. Retrieving Your Marked Messages ═══ The Retrieve Marked Messages dialog retrieves the messages that you marked in your forum session. You can access this dialog by choosing Retrieve Marked from the Messages menu in a forum. o If an entire message section has been marked for retrieval, you will see { all topics } under Topic. o To have CIM for OS/2 disconnect you from CompuServe after the final message has been retrieved, mark Disconnect When Done. o To remove the highlighted message topic from the list of messages to be retrieved, select Unmark. o If you accidently unmark a topic, select the Cancel button, and then the Retrieve Marked command again. o To record your changes and close the dialog, select OK. o To begin retrieval of all your marked messages into your File Cabinet, select Get All. Unless an appropriate folder already exists, CIM for OS/2 creates a folder for the retrieved messages and names it after the forum. Related Information Browsing Forum Message Sections Creating a Forum Message Searching for a Forum Message Reading and Processing a Forum Message ═══ 9.6.5. Reading and Processing a Forum Message ═══ The Forum Message dialog displays a forum message. You can access this dialog by selecting Get in a Message Topics or Message Map dialog. o To add recipient information to your Address Book, select To. To add sender information to your Address Book, select From. Selecting To or From take you to an Add to Address Book dialog. o If there is more of the message to be viewed than is showing, selecting More displays the next page. If there is no more of the message to be viewed, but there is another message remaining to be read in the message topic, selecting More displays that message. If there are no more messages in the topic, but there are additional topics, selecting More displays the first message in the next topic; otherwise More is not a valid selection and is dimmed. o Alternately, you can view the previous message in the topic by selecting Left Arrow, the parent of the message -- the message to which this message is a reply, by selecting Up Arrow, or the next message in the topic by selecting Right Arrow. If you are at the first message in the topic, Left Arrow is not a valid selection and is dimmed. If you are at the final message in the topic, Right Arrow is not a valid selection and is dimmed. o To view the first message in the next topic, select Topic. If you are in the final topic for a message section, Topic is not a valid selection and is dimmed. o To learn the parent, child, and sibling relationships between messages in a topic, select Map. Selecting Map takes you to a Message Map dialog. o To store a copy of the message in your File Cabinet, select File It. Selecting File It takes you to a File Cabinet dialog. o To compose and send a reply to the message's author, select Reply. Selecting Reply takes you to a Reply dialog. o To remove the message from the forum message board, select Delete. You can delete only those messages that you have sent, or that are addressed to you. Related Information Browsing Forum Message Sections Discovering Message Relationships Creating a Forum Message Searching for a Forum Message ═══ 9.6.6. Setting the Oldest Message Date ═══ The Set First Message Date dialog determines how many messages you will be able to read in a forum. The date and time that you assign becomes the starting point for forum message browses and searches. You can access this dialog by choosing Set Date from the Messages menu in a forum. o Type the date you want to be the starting date for forum message browses and searches in the box beside Date. Only messages posted after that date will be available for browsing and searching. o By default, Date will be the date of the newest message read during your last visit to the forum. Thus, if you enter a forum several times a day, you will scan only the most recent messages when you browse or search messages unless you modify Date to be an earlier date. o Type the time you want to be the starting time for forum message browses and searches in the box beside Time. Only messages posted after that time on the date specified in the box beside Date will be available for browsing and searching. o By default, Time will be the time of the newest message read during your last visit to the forum. o To record your changes and close the dialog, select OK. ═══ 9.6.7. Updating a Forum Message Board ═══ When you first enter a forum, CIM for OS/2 takes a snapshot of the messages that are currently available. Any messages that are added to the forum after you enter will not be immediately available for viewing. To have CIM for OS/2 update its list of available messages, choose Freshen Messages from the forum Messages menu. ═══ 9.6.8. Discovering Message Relationships ═══ The Message Map dialog shows you how a forum message is related to other messages in the same topic. Any message to which there are replies is called a 'parent'; other replies to the same message are called 'siblings.' You get to the Message Map dialog by selecting Map in a Forum Message or Message Topics dialog. The connecting lines in the Message Map dialog show you how the messages in a topic are related to each other. ═══ Browsing Forum Messages and Topics ═══ The Message Topics dialog lists all the topics in a forum message section. You can access the Message Topics dialog by selecting Select in a Message Section dialog or by selecting Search in a Message Search dialog. o To view the first message in a topic, highlight the topic and then select Get. Selecting Get takes you to a Forum Message dialog. o To learn the parent, child, and sibling relationships among messages in a topic, select Message Map. Selecting Map takes you to a Message Map dialog. o To mark a topic for later retrieval, highlight the topic and select Mark. o To record your marking preferences and close the dialog, select Close. ═══ Marking a Message Section ═══ The Mark button allows you to mark a message section, topic or individual message for later retrieval using Retrieve Marked from the forum Messages menu. ═══ Marking All Message Sections ═══ The All button is used to toggle the selection of forum sections so that all items in the current list will be selected. ═══ Specifying a Subject for a Forum Message ═══ The subject should indicate the contents of your message. If you are replying to a message and your reply doesn't directly relate to the topic currently in progress, you should enter a new subject in the subject field. This prevents the current topic from "drifting" as your reply will now start an entirely new thread. ═══ Removing Forum Information ═══ The Forum Databases dialog lists the forums you have accessed. You can access this dialog by choosing Forum Database from the Special menu on the initial desktop. o When you join a forum, CIM for OS/2 stores information about that forum in a database on your computer. Subsequently, CIM for OS/2 updates the information whenever you access the forum. This information includes message section names and library names and numbers. o If you suspect that the information (about a forum) in the database is wrong, or if you want to conserve RAM by eliminating forum database information for forums you no longer use, you can delete it by highlighting the forum and selecting Delete. ═══ Selecting a Message Section ═══ CIM for OS/2 keeps track of the forum message sections that you have access to in order that you may compose forum messages offline. Occasionally, a forum may change their sections or grant you access to a new section that is hidden from other members. When this happens, the changes may not be visible to you. CIM for OS/2 can be instructed to reread the available message sections in a particular forum by deleting the target forum from your local Forum Database. To delete a forum from your Forum Database, select the Forum Database option from the Special menu and delete the forum from the list displayed. The next time CIM for OS/2 is used to access the forum you just deleted, it will reread all of the sections that you currently have access to. ═══ Sending a Private Forum Message ═══ If you want your message to be seen only by the recipient, check the Private option. Normally, messages are seen by all members of a forum. If this item is dimmed, it indicates that the sysop of the forum has disabled private messages. ═══ Sending a Forum Message Via Mail ═══ If you would like the message to be sent to the recipient's CompuServe mailbox rather than posting it on the forum, select this option. This is useful for replies sent to members who are not able, for one reason or another, to access the forum to check for replies. If this item is dimmed, it indicates that the sysop of the forum has disabled the Via Mail feature. ═══ Copying Your Forum Message to Your Out Basket ═══ Selecting the Out Basket button will place the message you have composed into the Out Basket for later editing or posting. ═══ Sending Your Forum Message ═══ To immediately send a message that you have composed, select the Send button. If you wish to edit the message further or send it at some later time, select the Out Basket button. ═══ Filing Your Forum Message ═══ Selecting the File It option will place the message in your local Filing Cabinet ═══ About Search Criteria ═══ Messages can be searched for using one of four possible criteria. Available are: o Search by Subject, which allows you to search for keywords in the message subject field. o Search by Message Number, which allows you to find a specific message number, which may have been referred to in another message. o Search for messages From allows you to search for messages from a specific person. Their name or user ID can be used for the search. o Search for messages To allows you to search for messages to a specific person. The name or user ID of the recipient can be used for the search. ═══ Specifying a Date Range to Search ═══ This field allows you to select a specific starting date for the messages that will be searched. Only those messages that fall between the date you select and the current date will be included in your search. ═══ Marking Your Search Results ═══ The Mark Results checkbox instructs CIM for OS/2 to automatically mark any messages that meet the requirements of your search. ═══ Searching for Forum Messages Via Recipient ═══ Selecting the To button allows you to add the message recipient to your Address Book ═══ Searching for Forum Message Via Author ═══ Selecting the From button allows you to add the message recipient to your Address Book ═══ Viewing the Previous Forum Message ═══ Selecting the Left Arrow button takes you to the previous message in the topic. If you are on the first message of the topic, this button will be dimmed. ═══ Viewing the Parent Forum Message ═══ The Parent button take you to the parent of the message (ie. the message to which this message is a reply). ═══ Viewing the Next Forum Message ═══ Selecting the Right Arrow button takes you to the next message in the topic. If you are on the last message of the topic, this button will be dimmed. Elements of the Message Dialog Viewing the Previous Forum Message Viewing the Parent Forum Message Viewing the Next Message Topic Filing a Forum Message Replying to a Forum Message Discovering Message Relationships ═══ Viewing the Next Message Topic ═══ If there are topics remaining to be browsed in the current message section, clicking the Topic button will take you to the first message of the next topic. If no topics remain in the current section, this button will be dimmed. ═══ Filing a Forum Message ═══ Clicking the File It button allows you to place a copy of the message in your local Filing Cabinet. ═══ Replying to a Forum Message ═══ Clicking the Reply button will take you to a Compose Message dialog. The address of the recipient will automatically be filled in with the address of the person who sent the message you are responding to. ═══ 9.7. Conferences ═══ Every forum has electronic conference rooms for both scheduled conferences and impromptu chats. You read the ongoing exchange in one window, while you type your comments and questions in another. Related Information Listing Forum Conference Rooms Ignoring a Person Changing Your Conference Nickname Inviting a Person to a Private Group Learning Who Is in a Forum ═══ 9.7.1. Listing Forum Conference Rooms ═══ The Conference Rooms dialog lists the conference rooms in a forum. You can access this dialog by selecting the Enter Room icon on the Forum Toolbox or by choosing Enter Room from the Conference menu in a forum. o If a conference room is dimmed, it means the conference room is unavailable. o To learn how many people are in a conference room, highlight the room; the number of people in the room appears in the lower righthand corner of the dialog. o To enter a conference room to participate in a conference, highlight the conference room and select Enter. o To listen in on a conference room without being able to make comments, highlight the conference room and select Monitor. ═══ 9.7.2. Ignoring a Person ═══ The Ignore dialog shows you who else is in the forum so you can identify one or more members that you wish to ignore. Comments from ignored users are not displayed on your screen. You can access this dialog by selecting the Ignore icon on the Forum Toolbox or by choosing Ignore from the Conference menu in a forum. o If you want to view a list of names rather than User ID numbers, select Name. If you want to view a list of User ID numbers rather than names, select User ID. o Specify who you want in the list. If you want the list to include everyone in the forum, select All. If you want the list to include only those persons in a particular conference room, select Room and specify the room number in the box to the right of Room. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o To stop CIM for OS/2 from updating the list of names or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of names or User ID numbers, select Unfreeze. o To ignore a person in the Who's Here list, mark the checkbox to the left of the list entry. When your squelch list is complete, select OK. Selecting OK closes the dialog. ═══ 9.7.3. Changing Your Conference Nickname ═══ The Change Nickname dialog shows your current conference nickname so that you can modify it. You can access the Change Nickname dialog by choosing Set Nickname from the Conference menu in a forum. o To change your conference nickname, type the new name in the box beside Nickname and then select OK. o Your nickname may have a maximum of 19 characters, but may not contain asterisks (*), pound signs (#), or braces ({ or }). o Your nickname may contain embedded spaces, but CompuServe removes leading or trailing spaces. For example, Jackson_Hunan and Jackson Hunan are both valid nicknames. o A nickname should not be obscene or offensive to the average person. ═══ 9.7.4. Inviting a Person to a Private Group ═══ The Invite dialog shows you who else is in the forum so you can invite one or more members to participate in a private group conversation. You can access this dialog by selecting the Invite icon on the Forum Toolbox or by choosing Invite from the Conference menu in a forum. o If you want to view a list of names rather than User ID numbers, select Name. If you want to view a list of User ID numbers rather than names, select User ID. o Specify who you want in the list. If you want the list to include everyone in the forum, select All. If you want the list to include only those persons in a particular conference room, select Room and specify the room number in the box to the right of Room. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o To stop CIM for OS/2 from updating the list of names or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of names or User ID numbers, select Unfreeze. o To invite a person in the Who's Here list to join a group, mark the checkbox to the left of the list entry. When your invitation list is complete, select Invite. Selecting Invite takes you to a Conversation dialog. o If you want to be able to see group invitations sent by others to you, the Accept option for Invitations in your Conference Preferences must be set appropriately. ═══ 9.7.5. Learning Who Is in a Forum ═══ The Who's Here dialog shows you who else is in a forum so you can view their profile information or initiate a private conversation with another member. You can access this dialog by selecting the Who's Here icon on the Forum Toolbox or by choosing Who's Here from the Conference menu in a forum. o If you want to view a list of names rather than User ID numbers, select Name. If you want to view a list of User ID numbers rather than names, select User ID. o Specify who you want in the list. If you want the list to include everyone in the forum, select All. If you want the list to include only those persons in a particular conference room, select Room and specify the room number in the box to the right of Room. If you are participating in a private group conversation and want the list to include only the group's members, select Group. If you are not in a private group, Group will be dimmed. o If you wish to restrict the list to only those people in your Update Group dialog Friends list, mark Only Friends. o To stop CIM for OS/2 from updating the list of names or User ID numbers, select Freeze. Once you select Freeze, the Freeze button changes to Unfreeze. To have CIM for OS/2 resume updating the list of names or User ID numbers, select Unfreeze. o To talk with a person in the Who's Here list, highlight the entry and select Talk. Selecting Talk takes you to a Talk dialog. o To learn more about a person in the Who's Here list, highlight the entry and select Profile. Selecting Profile takes you to a Member Interests dialog. ═══ Entering a Conference ═══ The Enter button actually places you in the conference room you have selected. If you would rather monitor the conference than participate, select Listen instead of Enter. ═══ Monitoring a Conference ═══ You can monitor a conference without directly participating by selecting the Listen button. If you would like to participate in a confernece, select Enter. ═══ Controlling Who Is in the Member List ═══ Use the location select box to determine who will be displayed in the user list. The available options are: o All, which will display all members currently in the forum. o Room, which displays the members in a single conference room of your choice. o Group, which displays only those member who belong to a private group conversation in which you are participating. Note: If you are not participating in a group conversation, the Group option will be dimmed. ═══ Pausing the Member List ═══ The Freeze button is used to prevent CIM for OS/2 from updating the user list. If the forum conference rooms are particularly active, it can be difficult selecting a particular user from the list. Clicking the Freeze button will stop the list updates and change the Freeze button to an Unfreeze button. To allow CIM for OS/2 to resume updating the user list, click the Unfreeze button. ═══ Controlling the Member List Display ═══ The user list can be displayed by User ID or Name. Select the option you prefer. ═══ Viewing a Member Profile ═══ The User Profile dialog displays information about a member. You get to the User Profile dialog by selecting Profile in the Who's Here dialog in CB. To copy the profile information to a folder in your File Cabinet, select Save. Selecting Save takes you to a File Cabinet dialog. ═══ Identifying a Member Conference Job Number ═══ The job number is primarily used to identify forum members to members accessing CompuServe through a terminal emulation software package. This information is also necessary should you need to discuss the current online behavior of another forum member with a sysop. ═══ Learning a Member Location ═══ A user can be one of several places in a forum at any time. The location displayed for a user can be a channel number or L for lobby. ═══ Adding a Forum Member to Your Address Book ═══ From the member interests window, select the Name button to add the currently selected member to your address book. ═══ 10. Contacting Customer Service ═══ To find CompuServe Customer Service offices worldwide, choose Go from the Initial Desktop Services menu and type QUESTIONS in the box beside Service. (CIM for OS/2 will take you to an Ask Customer Service menu where you can select Contacting Customer Service to view your information.) Members worldwide can also leave a message for CompuServe Customer Service. (Choose Go from the Initial Desktop Services menu and type FEEDBACK in the box beside Service.) Here are the CompuServe Customer Services offices worldwide. Be sure to include your User ID number with all correspondence. For countries not listed, please contact CompuServe USA. Note: If you experience a problem with the Signup process while signing up for membership on CompuServe within the United States, you can dial 1-800-609-1674 for help. Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.1. Argentina ═══ CompuServe S.A. Argentina Av. Rivadavia 969 2do. P. Frente Buenos Aires, 1002 Argentina Phone: (+54)(1) 345-3871 Fax: (+54)(1) 345-0825 Hours: 9:00 - 17:00 Weekdays Related Information Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.2. Australia/New Zealand ═══ CompuServe Pacific Fujitsu Australia Ltd. 475 Victoria Avenue Chatswood, NSW 2067 Australia Australia Freephone: 1 800 025 240 New Zealand Freephone: 0800 446 113 Outside Australia/New Zealand: (+61)(2)410-4260 Fax: (+61)(2) 410-4223 Hours: 9:00 - 21:00 Weekdays Related Information Argentina Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.3. Austria ═══ Austria Freephone: 0660-8750 Outside Austria:(+49)(89) 66-535-222 Fax: (+49)(89) 66-535-241 Hours: 9:00 - 20:00 (CET) Weekdays Related Information Argentina Australia Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.4. Chile ═══ Chilepac Gerencia Red de Datos Morande 147 Santiago, Chile Phone: (+56)(2) 696-8807 Fax: (+56)(2) 698-1474 Hours: 9:00 - 17:00 Weekdays Related Information Argentina Australia Austria France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.5. France ═══ CompuServe Information Service SARL Centre ATRIA Rueil 2000 - 21, Av Edouard Belin 92566 RUEIL MALMAISON CEDEX France AZUR Phone:36-63-81-31 Outside France: (+33) 1-47-14-21-60 Fax: (+33) 1-47-14-21-51 Hours: 8:30 - 19:30 Weekdays Related Information Argentina Australia Austria Chile Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.6. Germany ═══ CompuServe GmbH Postfach 11 69 82001 Unterhaching/MБnchen Germany Germany Freephone: 0130 86 46 43 Outside Germany:(+49)(89) 66 535-222 Fax: (+49)(89) 66-535-241 Hours: 9:00 - 20:00 (CET) Weekdays Related Information Argentina Australia Austria Chile France Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.7. Hong Kong ═══ CompuServe Hong Kong Motorola Air Communications, Ltd. 34/F NatWest Tower Times Square Causeway Bay Hong Kong Phone: (+852) 599-2722 Fax: (+852) 506-3445 Hours: 9:00 - 18:00 Weekdays Related Information Argentina Australia Austria Chile France Germany Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.8. Hungary ═══ CompuServe Hungary Middle Europe Networks, Kft. Budapest II Ъveghаz u.9. H-1028 Hungary Phone: (+36) (1) 135-6493 Fax: (+36) (1) 212-3126 Hours: 8:30 - 16:30 CET Weekdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.9. Israel ═══ CompuServe Israel Trendline Info.Communications Svcs., Ltd. 12 Yad Harutsim Tel-Aviv, Israel Phone: (+972)(3) 6388230 Fax: (+972) (3) 6388288 Hours: 9:00 - 17:00 Sunday -Thursday Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.10. Japan ═══ NIFTY Corporation 8th Floor, Omori Bellport A, Minami-Oi 6-26-1, Shinagawa-ku Tokyo 140 Japan Japan Freephone: 0120 22 1200 Outside Japan: (+81)(3) 5471-5806 Fax: (+81)(3) 5471-5890 Hours: 9:00 - 19:00 (JST) Weekdays 9:00 - 17:50 (JST) Saturdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.11. Mexico ═══ CompuServe Mexico Infoacces S.A. de C.V. Gutenberg 143 Col. Anzures C.P. 11590 Mexico D.F. Phone: (+52)(5) 629-8191 Fax: (+52)(5) 629-8198 Hours: 9:00 - 22:00 Weekdays 10:00 - 14:00 Saturdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.12. South Africa ═══ CompuServe Africa P.O.Box 72668 Lynnwood Ridge South Africa 0040 Phone: (+27)(12) 841-2530 Fax: (+27)(12) 841-3604 Hours: 9:00 - 17:00 Weekdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Korea Taiwan ═══ 10.13. South Korea ═══ Overseas Information Team, IS Group ATEL Co. 2F. Kunja Bldg. 942-1 Daechi-dong Kangnam-gu Seoul, Korea 135-280 Korea Freephone: 080 022 7400 Outside Korea: (+82)(2) 528-0472 Fax: (+82)(2) 528-0597 Hours: 9:00 - 18:00 Weekdays 9:00 - 17:50 Saturdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa Taiwan ═══ 10.14. Switzerland ═══ Switzerland Freephone: 155 31 79 Outside Switzerland: (+49)(89) 66 535-222 Fax:(+49)(89) 66-535-241 Hours: 9:00 - 20:00 (CET) Weekdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico United Kingdom United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.15. Taiwan ═══ TTN-Serve Taiwan Telecom Network Svcs. Co., Ltd. Far East ABC Intelligent Science Park 1st Floor, No. 13, Lane 50, Nan-Kang Road, Section 3 Taipei, Taiwan, R.O.C. Taiwan Freephone: 080 251 009 Outside Taiwan: (+886)(2) 651-6899 Fax: (+886)(2) 651-1801 Hours: 9:00 - 18:00 Weekdays 9:00 - 12:00 Saturdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada Venezuela South Africa South Korea ═══ 10.16. United Kingdom ═══ CompuServe Information Service (UK) Ltd. No. 1 Redcliff Street P.O. Box 676 Bristol BS99 1YN United Kingdom UK Freephone: 0800 289458 Outside UK: (+44) (272) 760680 Fax: (+44) (272) 252210 Hours: 9:00 - 21:00 Weekdays 10:00 - 17:00 Saturdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United States/Canada Venezuela South Africa South Korea Taiwan ═══ 10.17. United States/Canada ═══ Customer Service P.O. Box 20212 5000 Arlington Centre Blvd. Columbus, Ohio 43220 USA Freephone: 800-848-8990 Outside USA: (+1)(614) 529-1340 Fax: (+1)(614) 529-1611 Hours: 8:00 - 24:00 (US EST) Weekdays 12:00 - 22:00 Saturday and Sunday Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom Venezuela South Africa South Korea Taiwan ═══ 10.18. Venezuela ═══ CompuServe C.A. Venezuela Plaza Venezuela - Torres Capriles Piso 4, Oficina 401 Caracas - Venezuela Phone: (+58)(2) 793-2984 Fax: (+58)(2) 793-1952 Hours: 8:00 - 17:00 Weekdays Related Information Argentina Australia Austria Chile France Germany Hong Kong Hungary Israel Japan Mexico Switzerland United Kingdom United States/Canada South Africa South Korea Taiwan ═══ 11. General Help ═══ The following items describe common user interface and Information Manager controls, as well as editing help. Related Information Using Controls Editing Text ═══ 11.1. Using Controls ═══ CIM for OS/2 uses a number of controls that will be familiar to users of OS/2 Presentation Manager programs. Some of the more common controls in CIM for OS/2 are displayed below. Double click on the control of interest for additional information. Button Checkbox Radio Button Setting Notebook More Text Control More Items Control ═══ 11.1.1. Push Buttons ═══ A push button is used to initiate an action which is associated with the button. There are two ways to press a push button: o Click on the button with the left mouse button. o If the push button has the input focus, press the Spacebar or the Enter key. Related Information Checkbox Radio Button Setting Notebook More Text Control More Items Control ═══ 11.1.2. Checkboxes ═══ Checkboxes are used to present multiple options from which one or more options can be selected. A check box is set when a check mark is displayed in the box to the left of the check box caption. There are two ways to press a checkbox: o Click on the checkbox with the left mouse button. o If the checkbox has the focus, press the Spacebar. Related Information Button Radio Button Setting Notebook More Text Control More Items Control ═══ 11.1.3. Radio Button ═══ Radio buttons present multiple related options from which only one can be selected at a time. Clicking one button sets that option and clears any previously selected radio button in the group. Radio buttons are set when a solid circle is displayed in the circle to the left of the buttons caption. There are two ways to press a radio button: o Click on the radio button with the left mouse button. o If the radio button has the input, press the Spacebar. Related Information Button Checkbox Setting Notebook More Text Control More Items Control ═══ 11.1.4. Settings Notebooks ═══ Notebooks are used to present CIM for OS/2 settings using a book metaphor. The CIM for OS/2 notebooks have multiple pages that group settings for particular services and online areas. Pages of the notebook can be selected by clicking with the left mouse button on the tabs displayed on the right side of the notebook. Related Information Button Checkbox Radio Button More Text Control More Items Control ═══ 11.1.5. More Control ═══ The More control is used to retrieve part or all of a partially received article or menu. When available, the More control will be displayed at the bottom of lists and text boxes. If more text is available, the More Text control (shown above) will be displayed. Clicking the control will retrieve the next block of available information. This is generally equal to the amount of text currently being displayed. The entire article can be retrieved by holding the Control key on your keyboard and then clicking the More control. If the article is extensive, it could take some time to retrieve. Should you wish to cancel this process, click the Cancel button displayed on the left side of the Ribbon Bar. When the entire article is buffered in memory on your computer, the More control will be removed from the dialog. If more menu items are available, the More Items control (shown immediately above) will be displayed. Clicking the control will retrieve the next block of available items. This is generally equal to the number of items currently being displayed. The entire menu can be retrieved by holding the Control key on your keyboard and then clicking the More Items control. If the menu is extensive, it could take some time to retrieve. Should you wish to cancel this process, click the Cancel button displayed on the left side of the Ribbon Bar. When the entire menu is buffered in memory on your computer, the More control will be removed from the dialog. Related Information Button Checkbox Radio Button Setting Notebook ═══ Change Button ═══ Clicking this button allows you to change the information in the selected item. ═══ Delete Button ═══ Clicking this button deletes the selected item(s). ═══ OK Button ═══ Clicking this button saves selections or changes. ═══ Cancel Button ═══ Closes the dialog without saving any of your changes or input. ═══ Help Button ═══ Displays context-sensitive help. ═══ Send Now Button ═══ This transmits your message immediately. CIM for OS/2 attempts to connect you to CompuServe if you are not already connected. Unless you specify the appropriate information at this dialog, Send-Now is not a valid selection and will be dimmed. ═══ File Button ═══ Takes you to a standard Presentation Manager Open dialog where you can select a disk file. ═══ Address Button ═══ Takes you to a Recipient List dialog where you can select recipients for outgoing mail. If selected from a retrieved Mail or Forum message, the Address Button allows you to add the address(es) to your Address Book. ═══ Disconnect When Done Checkbox ═══ Mark this if you want CIM for OS/2 to disconnect from CompuServe after completing the current operation. ═══ Forward Button ═══ Clicking the Forward button takes you to a Create Mail dialog where you can forward the message to one or more recipients. You can type a note to introduce the forwarded message. ═══ From Button ═══ Selecting the From button allows you to add the sender of the message to your Address Book. ═══ Reply Button ═══ When selected, enables you to compose a reply to the sender. ═══ In-Basket Button ═══ When clicked, this button places a copy of the currently selected or viewed message into your In-Basket. ═══ File-It Button ═══ When clicked, this button takes you to the Filing Cabinet dialog where you can copy the message to your Filing Cabinet. ═══ Out-Basket ═══ Copies the message to your Out-Basket and closes this dialog. Unless you specify the appropriate information at this dialog, Out-Basket is not a valid selection and will be dimmed. ═══ Search Button ═══ Conducts the search using the selected criteria. If you believe a search result was found in error, carefully review your search criteria. ═══ Standard Pricing Plan ═══ ═══ Alternative Pricing Plan ═══ ═══ Shareware ═══ Shareware is an alternative means of distributing games, utilities and even commercial quality applications. With shareware, also known as "try before you buy", you have the opportunity to use a game or application for a limited amount of time (generally thirty days) before coming under obligation to register it. This is an honor system that has worked well for many software publishers, many of which now produce commercial software. ═══ Freeware ═══ Freeware is the term applied to any software that is provided free of charge by the author. These are generally useful utilities or small programs. ═══ Listing Company Information ═══ To locate company ticker symbols, select the ribbon icon shown above or choose Go from the Service pulldown menu. When prompted for the Service Name, enter LOOKUP and select OK. Commodities symbols can be found using the Service Name of CSYMBOL rather than LOOKUP. ═══ Host Micro Interface ═══ The CompuServe Host Micro Interface, or HMI, defines a formal, effective, and reliable method for microcomputer applications to interact with CompuServe. The HMI interface shields the user from esoteric online commands and protects even ASCII data from corruption due to telephone line issues. ═══ Service Name ═══ The Service Name is how CompuServe identifies the area that you wish to access. You may also hear this referred to online as a Go Word or Quick Reference Word. Each service online has a unique Service Name that is duplicated no where else on CompuServe. Examples o The OS/2 Users Forum has a Service Name of OS2USER. o The OS/2 Shareware Forum has a Service Name of OS2SHARE. o The Canopus Forum has a Service Name of CANOPUS. You'll notice from the above examples that most Service Names are abbreviations of the full name of the forum. ═══ Service Prefix ═══ Several services provided through CompuServe reside in special areas of CompuServe's computer network. Because of this, a special three character service Prefix may be required before a particular Service Name. Example An example of a service that requires a prefix is ZiffNet. The three letter Prefix for ZiffNet is ZNT. To enter a Prefix with a Service Name when adding entries to your Address Book or using the Go option from the Services menu, the entry would be entered as Prefix:Service Name (the : is required between the Prefix and Service Name). If you were going to the Public Brand Software Forum on Ziffnet, your entry would appear as ZNT:PBSFORUM. CompuServe entries will generally be prefixed with CIS. ═══ Participating in Open Conversation ═══ The Talk dialog displays a private conversation between you and another forum member or CB user. You can access the Talk dialog by clicking the Talk button at the Who's Here dialog in either CB or a forum. The top portion of the Talk dialog displays the ongoing conversation. Messages that you have sent will be underlined in this window. The lower portion of the Talk dialog is where you enter your questions or comments. To send what you have typed, press the Enter key. After pressing Enter, your text will be sent to the other person and copied into the top portion of the Talk dialog. ═══ 11.2. Editing Text ═══ The following items are available from the Edit menu. Clear Copy Copy To Cut Fixed Font Paste Paste From Select All Undo ═══ 11.2.1. Clearing Text ═══ The Clear command deletes selected text without placing it on the Clipboard. The Undo command can retrieve cleared text if used immediately after Clear. Keyboard Shortcut: Delete Related Information Copy Copy To Cut Fixed Font Paste Paste From Select All Undo ═══ 11.2.2. Copying Text ═══ The Copy command copies a block of selected text from an Information Manager text box, such as news articles, weather reports or message composition box into the Clipboard, overwriting whatever was previously placed on the Clipboard. Keyboard Shortcut: Control + Insert Related Information Clear Copy To Cut Fixed Font Paste Paste From Select All Undo ═══ 11.2.3. Copying Text ═══ The Copy To dialog copies text from a CIM for OS/2 text box, such as a weather report, to the body of a forum or CompuServe Mail message you are composing. You can access this dialog by choosing Copy To from the Edit menu. o To copy the selected text in a CIM for OS/2 text box to the body of a Mail message you are creating, select Mail Message and then select OK. Doing so takes you to a Create Mail dialog, pasting your text into the body of the blank message form. o To copy the selected text in a CIM for OS/2 text box to the body of a new forum message you are creating, select Forum Message and then select OK. Doing so takes you to a Create Forum Message dialog, pasting your text into the body of the blank message form. Related Information Clear Copy Cut Fixed Font Paste Paste From Select All Undo ═══ 11.2.4. Deleting Text ═══ The Cut command moves a block of selected text from a forum or CompuServe Mail message you are composing into the Clipboard. Keyboard Shortcut: Shift + Delete Related Information Clear Copy Copy To Fixed Font Paste Paste From Select All Undo ═══ 11.2.5. Controlling Your Text Font ═══ The Fixed Font command lets you control the appearance of certain Information Manager windows (e.g. portfolio and stock reports, weather reports, etc.) Related Information Clear Copy Copy To Cut Paste Paste From Select All Undo ═══ 11.2.6. Pasting Text ═══ The Paste command inserts Clipboard text into a forum or CompuServe Mail message. Keyboard Shortcut: Shift + Insert Related Information Clear Copy Copy To Cut Fixed Font Paste From Select All Undo ═══ 11.2.7. Pasting Text from a File ═══ The Paste From dialog lists the contents of a folder, such as your In-Basket folder or a folder in your File Cabinet, so that you can paste the contents of a file stored on disk into a forum or CompuServe Mail message that you are composing. You can access this dialog by choosing Paste From from the Edit menu. o To paste from a file on disk, mark Text File and then select OK. Doing so takes you to a standard Open dialog where you can identify and select the file you want to paste. o To paste from your File Cabinet, mark File Cabinet, highlight the appropriate File Cabinet folder from the Paste From dialog, and then select OK. Doing so takes you to an Opening a Folder dialog where you can select the entry you want to paste. o To paste from your In-Basket, mark In-Basket and then select OK. Doing so takes you to an In-Basket dialog where you can identify and select the message you want to paste. o To paste from your Out-Basket, mark Out-Basket and then select OK. Doing so takes you to an Out-Basket dialog where you can identify and select the message you want to paste. Related Information Clear Copy Copy To Cut Fixed Font Paste Select All Undo ═══ 11.2.8. Selecting Text ═══ The Select All command selects all of the text in the active window for cutting or copying. Related Information Clear Copy Copy To Cut Fixed Font Paste Paste From Undo ═══ 11.2.9. Undoing an Edit ═══ The Undo command cancels your most recent editing action. Keyboard Shortcut: Control + Z Related Information Clear Copy Copy To Cut Fixed Font Paste Paste From Select All ═══ 11.3. Opening Files ═══ Text and graphics files can be opened directly from CIM for OS/2 by selecting the Open option from the File pulldown menu. This will display a standard Presentation Manager Open dialog from which files can be located and selected. Under the Type of File drop box, you should select the type of file that you wish to open. The available types are: o List goes here. Types currently undefined. ═══ 11.4. Monitoring a File Transfer ═══ The File Transfer box displays information about the item you are retrieving. In the title bar will be the name of the file. Listed in the main box will be the total size of the file, the number of bytes transferred, and the estimated amount of time remaining for the download. A progress indicator is also displayed which represents the percentage of the file that has been received. If you wish to cancel a file transfer, simply click the Cancel button. ═══ 11.5. Disconnecting from CompuServe ═══ To disconnect from CompuServe without exiting CIM for OS/2, simply select the Ribbon Bar icon shown above or choose Disconnect from the File menu. ═══ 11.6. Disconnecting Due to Inactivity ═══ As a safety feature, CompuServe monitors online activity. Should CompuServe detect that you have been idle for too long, a dialog will be displayed informing you of an impending disconnect due to inactivity on your part. If you wish to remain online, simply click the Stay Connected button. If you wish to logoff, simply allow the countdown to continue and CIM for OS/2 will automatically diconnect you. Alternatively, you can select the Disconnect button to disconnect immediately. This feature protects you from excessive connect times should you leave your computer without logging out of CompuServe. ═══ 11.7. Using the Status Line ═══ The status bar is the area at the very bottom of the main CIM for OS/2 screen. This area is used to display Host Alerts, status messages and special information such as the function of menu choices. ═══ 12. Requesting a Weather Report ═══ The Weather dialog offers you a local weather forecast or a weather forecast for selected cities across the United States and the world. Weather reports are provided by the National Weather Service and Accu-Weather. You can access this dialog by choosing Weather from the services menu or by selecting the Weather icon on the Ribbon. o To request a municipal forecast, select City, and then type a city in the text box to the right of City or select a city using the arrow button. o To request a forecast for your current location, highlight Local Weather. o Unless you specified Local Weather in the box beside City, type the appropriate state or province two-letter postal abbreviation in the box beside State/Province, such as OH for Ohio or CA for California, and the appropriate country in the box beside Country. o If you like, you can skip filling in municipal, state, province, or country information and simply type the three-letter code for the weather reporting station that would be in close proximity to the area you want in the box beside Station, such as CMH for Columbus, Ohio, or ORD for Chicago, Illinois. You must select Station to do this. o To view a weather forecast based on the information you specified, select OK. o To view assorted weather maps and weather reports for a location, select Maps. Doing so takes you to a Regional Weather Maps dialog ═══ 13. Obtaining Stock Quotes ═══ The Stock Quotes dialog brings you the latest stock market quotes from a list of ticker symbols that you define. You can access this dialog by choosing Quotes from the Services menu or by selecting the Stock Quotes icon on the Ribbon. o To view quote information for all ticker symbols, select Get All. Selecting Get All Takes you to a Quotes Information dialog. o To view quote information for just one ticker symbol, highlight the ticker symbol and then select Get. Selecting Get takes you to a Quotes Information dialog. o To add a ticker symbol, select Add. Selecting Add takes you to an Add Ticker Symbol dialog. o To remove a ticker symbol from the customized list, highlight the ticker symbol and then select Delete. o To view a price/volume graph for an issue, select Charts. Doing so takes you to a Price Volume Graph dialog. You specify the periodicity you want. You can also specify your issue as a ticker/CUSIP or security name. o To record your changes and close the dialog, select OK. ═══ 13.1. Viewing a Price/Volume Graph ═══ Financial charts can be viewed by selecting the icon shown above from the Quotes dialog. Financial charts display a graphical representation of both the price and volume of a stock or security. Also included are specialized information such as price to earnings ratios and beta coefficients. To create a chart, select whether you will be charting a stock or security and then enter the issue symbol in the Issue Field. Select the Periodicity of the chart. If you select other, you will be taken to a user defined period dialog. When satisfied with your choices, click the Chart button. If you are unsure of the issue symbol, select the Lookup button. ═══ 13.1.1. Listing Company Information ═══ The Lookup feature displays additional information about a particular issue or commodity. After locating an issue via the search options, click the Select button to use the selected issue as the chart subject. Additional details about an issue can be viewed by selecting an item in the search results list and clicking the Detail button. Related Information Specifying Your Issue Types Specifying Your Search Method Specifying Your Search Ticker Searching for an Issue ═══ Customizing Your Display Criteria ═══ This feature allows you to define a custom set of display criteria for a financial chart. Complete the reauired fields and select OK to view the chart. Related Information Displaying History Information Specifying Your Periodicity Specifying a Date Range ═══ 14. Requesting a Stock Portfolio Report ═══ The Stock Portfolio dialog enables you to create and maintain a record of your stock purchases and produce a report analyzing their market performance. You can access the Stock Portfolio dialog by selecting Portfolio from the Services menu. o To add a portfolio entry, type in the ticker symbol (do not use the CUSIP number), the number of shares, the price you paid for each share, and the date of purchase, and then click on Add. o For stock options such as HRB AH (a January $40 call) be sure to give the number of shares covered by the option contracts and the per-share price, not the number of contracts and the per-contract price, because CIM for OS/2 reports per-share data. o To obtain a portfolio report for the tickers listed in the Stock Portfolio dialog, select Report. CIM for OS/2 connects to CompuServe and retrieves the most up-to-date price data. o Quotes reported are always at least 15 minutes late, in accordance with exchange regulations. ═══ 14.1. Adding a Portfolio Entry ═══ To add an entry to your Portfolio, follow the steps below. 1. Enter the Ticker Symbol. 2. Enter the Number of Units purchased. 3. Enter the Cost per Unit. 4. Enter the purchase date. When satisfied with your entries, click the Add button. Related Information Accessing Your Stock Portfolio ═══ 14.2. Accessing Your Stock Portfolio ═══ The Stock Portfolio dialog enables you to create and maintain a record of your stock purchases and produce a report analyzing their market performance. You can access the Stock Portfolio dialog by selecting Portfolio from the Services menu. o To add a portfolio entry, type in the ticker symbol (do not use the CUSIP number), the number of shares, the price you paid for each share, and the date of purchase, and then click on Add. o For stock options such as HRB AH (a January $40 call) be sure to give the number of shares covered by the option contracts and the per-share price, not the number of contracts and the per-contract price, because CIM for OS/2 reports per-share data. o To obtain a portfolio report for the tickers listed in the Stock Portfolio dialog, select Report. CIM for OS/2 connects to CompuServe and retrieves the most up-to-date price data. o Quotes reported are always at least 15 minutes late, in accordance with exchange regulations. Related Information Adding a Portfolio Entry ═══ Displaying Quotes for All Ticker Entries ═══ The Get All button generates a report for all of the ticker listed in your quotes list. ═══ Displaying Quotes for Just One Ticker Entry ═══ The Get button retrieves a report for the currently highlighted ticker. ═══ Adding Ticker Entries ═══ The Add Ticker Symbol dialog adds a ticker symbol to those listed in the Stock Quotes dialog. You get to the Add Ticker Symbol dialog by selecting Add in the Stock Quotes dialog. o Type the ticker symbol you want to add in the box beside Ticker Symbol. Do not specify a company name or CUSIP number. o To record your ticker symbol, select OK. ═══ Deleting Ticker Entries ═══ The Delete button removes the currently highlighted ticker from your ticker list. ═══ About Host Alerts ═══ Host alerts are messages generated by CompuServe's computer system. These can include messages that, should you belong to CompuServe's Standard Pricing Plan, indicate when you are entering or leaving basic service. ═══ Specifying a Ticker Symbol ═══ Enter the ticker symbol in this field. For example, if you wanted to track H&R Block's performance, you would enter HRB in this field. ═══ Specifying Your Periodicity ═══ Select the type of interval of time you would like the chart to display. The available choices are: o Daily for the past 3 months o Weekly for the past year o Monthly for the past 5 years o Other Note: Selecting Other will take you to a dialog where you can define custom charting criteria. ═══ Displaying History Information ═══ This field displays the available period of history for the issue entered. ═══ Specifying Your Periodicity ═══ Select the type of interval you wish to have displayed. The available choices are: o Daily o Weekly o Monthly ═══ Specifying a Date Range ═══ Select whether you would like to have a chart prepared for a number of periods prior to the current date or a specific date range. The minimum number of periods is 15 and the maximum is 70. ═══ Displaying Your Price/Volume Graph ═══ Selecting the Chart button will display the chart using the criteria provided by you. Note: Each chart displayed will incur a fifty cent charge on your CompuServe account. ═══ Specifying Your Issue Types ═══ Select one or more of the issue types from this list. The available options are: o Stocks o Mutual Funds o Market Indexes o Debt ═══ Specifying Your Search Method ═══ Select the option that matches the type of search term you will be using. For example, if you were to use the ticker symbol for H&R Block (HRB) as your search term, you would select Ticker Symbol as the Search Method. The available types are: o Security Name o CUSIP Number o Ticker Symbol o CNUM ═══ Specifying Your Search Ticker ═══ Enter your search term in this field. The search term used must be of the type selected in the Search Method section. For example, if you selected Ticker Symbol as the Search Method, you must enter a ticker symbol in the Search For field. ═══ Searching for an Issue ═══ When satisfied with your search criteria, select this button. ═══ Using the Status Line ═══ To determine the function of a pulldown menu, click and hold either mouse button while highlighting choices from pulldown menus. The function of the choice will be indicated on the status line. Note: If you do not want to actually select a menu item, be sure to move the mouse pointer off the menu choices before releasing the mouse button. ═══ Selecting an Issue ═══ The issue can be used as the chart subject by by highlighting an entry in the search results window and clicking the Select button. ═══ Displaying Issue Information ═══ The Detail button displays the following information about the selected item: o Ticker Symbol o CUSIP Number o Security Name o Description o Type o Stock Exchange o Pricing History ═══ Specifying the Number of Shares ═══ Enter the number of shares purchased in this field. This should be the number of share covered by the option contracts, not the number of contracts. ═══ Specifying the Per-Share Price ═══ Enter the per-share price of the issue. ═══ Displaying a Portfolio Report ═══ The Report button takes you to a Portfolio Report dialog that displays the original and total market value, as well as total gain or loss for your list of tickers using the most up-to-date price data. Quotes are always delayed by 15 minutes, in accordance with exchange regulations. You can print the report os save it to a disk file by choosing Print or Save As from the File menu. ═══ 15. Exiting CIM for OS/2 ═══ To exit CIM for OS/2, select the Ribbon Bar icon shown above or choose Exit from the File menu. ═══ 16. Menus ═══ Some services on CompuServe are presented as Desktops in CIM for OS/2. Each Desktop has some unique menus and commands. o ENS o Forums o CB ═══ 16.1. ENS ═══ After entering ENS, you will see a new menu item labeled Stories. From this menu, you have the following choices: o Select Folders o Retrieve Marked Stories o Create Folder o Update Folder o Delete Folder o Notices Related Information ENS Forums CB ═══ 16.2. Forums ═══ Three additional menus are provided while accessing a forum. They are: o Messages o Libraries o Conference Related Information ENS CB Related Information ENS Forums CB ═══ 16.2.1. Messages Menu ═══ Available from the forum Messages menu are the following options: o Browse o Search o Get Waiting o Retrieve Marked o Set Date o Freshen Messages o Create Message Related Information ENS CB ═══ 16.2.2. Library Menu ═══ Available from the forum Library menu are the following options: o Browse o Search o Retrieve Marked o Contribute Related Information ENS CB ═══ 16.2.3. Conference Menu ═══ Available from the forum Conference menu are the following options: o Enter Room o Who's Here o Set Nickname o Invite o Ignore Related Information ENS CB ═══ 16.3. CB ═══ CB provides two additional menus. They are: o Channels! o People Related Information ENS Forums ═══ 16.3.1. People Menu ═══ The People menu has four options. They are: o Who's Here o Invite o Friends o Squelch Related Information ENS Forums ═══ 17. Printing Documents ═══ CIM for OS/2 enables you to print information displayed in an Information Manager text box, such as online news articles and file abstracts, forum and CompuServe Mail messages, and other types of online text documents. To print a text document or article, choose the Print command from the File menu. ═══ Specifying Your Printer Settings ═══ Choosing Printer Settings from the File menu takes you to the Printer Setup dialog where you can modify your printer options. ═══ 18. Ribbon/Toolboxes ═══ The Information Manager uses assorted icons -- buttons with pictorial representations -- throughout your session. Most icons represent menu commands. Some icons represent CompuServe service categories. In addition to the Ribbon, some services, such as CB, ENS, and forums, have Toolboxes -- palettes of handy icons -- which can help streamline your sessions. ═══ 18.1. Ribbon ═══ The Ribbon is a pictorial menu of CIM for OS/2 services and features that you might use frequently. Related Information Ribbon Icons ═══ 18.1.1. Ribbon Icons ═══ Favorite Places CompuServe Index Browse Go Quotes Weather In-Basket Out-Basket Filing Cabinet Address Book Exit CIM for OS/2 Disconnect from CompuServe Mail Waiting ═══ Customizing the Ribbon Bar ═══ The Customize Ribbon dialog enables you to modify the icons and functionality associated with the Information Manager Ribbon. To access the Customize Ribbon dialog, choose Ribbon from the Special menu. To customize your Ribbon Bar, follow the steps listed below: 1. The current ribbon configuration will be displayed across the top of the dialog. Select the position that you wish to modify by clicking on it. 2. Choose an icon from the available icons displayed in the Icons list or click the Browse button to choose an icon from another resource (e.g. another program). 3. From the Activities list, select the action that you would like to assign to the icon. 4. Repeat the above steps for each ribbon icon you wish to customize. 5. When satisfied with your choices, click the OK button to save your changes. If you make a mistake or decide not to customize the ribbon, click the Cancel button. If you decide to return to CIM for OS/2's default ribbon arrangement, click the Default button. ═══ 18.2. Toolboxes ═══ CIM for OS/2 Toolboxes provide quick access to frequently used commands within a particular service or Desktop. o Forum Toolbox o ENS Toolbox o CB Toolbox ═══ 18.2.1. Forum Toolbox ═══ The Forum Toolbox is a pictorial menu of frequently used forum commands. You can display the Forum Toolbox by choosing Toolbox from the Special menu in a forum. Waiting Messages Forum Notices Browse Messages Search Messages Compose New Message Browse Libraries Search Libraries Contribute Files Enter Conference Invite Ignore Who's Here ═══ 18.2.2. ENS Toolbox ═══ The ENS Toolbox is a pictorial menu of frequently used ENS commands. You can display the ENS Toolbox by choosing Toolbox from the Special menu in ENS. Notices Show Folders Retrieve Marked Stories Create Folder Update Folder Delete Folder ═══ 18.2.3. CB Toolbox ═══ The CB Toolbox is a pictorial menu of frequently used CB commands. You can display the CB Toolbox by choosing Toolbox from the Special menu in CB. Tuner Who's Here Change Handle CB Friends Invite Squelch ═══ Icon Browse Button ═══ Selecting the Browse button allows you to choose icons from inividual icon files, DLL's or executables. ═══ Default Ribbon Button ═══ The Default button automatically resets the Ribbon Bar to the original configuration that was in place after CIM for OS/2's initial installation.  ═══ 19. Settings/Preferences ═══ You can easily control your Information Manager connection and keyboard settings. You can also customize your Information Manager Desktops to get the look and feel you want by assigning preferences. Related Information Specifying Preferences Specifying Session Settings Specifying Modem Settings Specifying Function Key Settings ═══ 19.1. Preferences ═══ You can customize your Information Manager desktops to get the look and feel you want by modifying the default preferences that CIM for OS/2 uses when first installed. You change the Preferences by selecting the Preferences option from the Special menu on CIM for OS/2's default menu bar. Related Information General Preferences Directory Preferences Mail Preferences News Preferences Forum Preferences CB Preferences Terminal Emulation Preferences ═══ 19.1.1. General Preferences ═══ Your General Preferences determine how entries in your Address Book and Favorite Places are listed, as well as whether you will be prompted for unsent messages, unsaved graphics, or the names of files that you download. You can access your General Preferences by choosing Preferences from the Special menu on any Information Manager desktop, and then selecting the General tab from the Preferences notebook. Related Information Directory Preferences Mail Preferences News Preferences Forum Preferences CB Preferences Terminal Emulation Preferences ═══ 19.1.1.1. Initial Desktop ═══ The Initial Desktop settings control how CIM for OS/2 looks each time you start it. Initial Desktop Settings Browse About Box Favorite Places Order Display News Headline Minimized Related Information Favorite Places Order Address Book Order Other ═══ Browse Window ═══ Check this option if you would like the Browse window automatically open each time you start CIM for OS/2. ═══ About CIM for OS/2 Window ═══ Check this option if you would like the About box to automatically open each time you start CIM for OS/2. ═══ Favorite Places ═══ Check this option if you would like the Favorite Places dialog to automatically open each time you start CIM for OS/2. ═══ News Headline ═══ Check this option if you want the News Headline minimized when you login to CompuServe. ═══ 19.1.1.2. Favorite Places Order ═══ These options control how your Favorite Places are sorted. Favorite Places Order Options Access Count None Related Information Initial Desktop Address Book Order Other ═══ 19.1.1.3. Address Book Order ═══ These options control how your Address Book is sorted. Address Book Order Options First Name First Last Name First Related Information Initial Desktop Favorite Places Order Other ═══ 19.1.1.4. Other ═══ These options control miscellaneous functions of the Information Manager. General Options Play Sounds Prompt for Unsent Messages in the Out Basket Always Ask for File Name Prompt for Unsaved Graphics Related Information Initial Desktop Favorite Places Order Address Book Order ═══ 19.1.2. Directory Preferences ═══ Your Directory Preferences determine which directories on your computer CIM for OS/2 will use to store various files. You can access your Directory Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Directory tab from the Preferences notebook. o To modify the directory for support files, such as the Address Book, type the new name in the box beside Support. o To modify the directory for script files, type the new name in the box beside Scripts. CIM for OS/2 provides a number of these files that contain commands to automate routine functions such as connection to and disconnection from CompuServe. o To modify the directory for graphics files that you download, such as a GIF weather map, type the new name in the box beside Graphics. o To modify the directory for the File Cabinet, type the new name in the box beside Cabinet. o To modify the directory for non-graphics files that you download, type the new name in the box beside Download. Related Information General Preferences Mail Preferences News Preferences Forum Preferences CB Preferences Terminal Emulation Preferences ═══ 19.1.2.1. Support Directory ═══ Type the directory in which you would like CIM for OS/2 to store its support files (e.g. Address Book.) Related Information Scripts Graphics Filing Cabinet Download ═══ 19.1.2.2. Script Directory ═══ Type the directory in which you would like CIM for OS/2 to store its script files. This should not normally be changed from the existing default. If you do wish to change this directory, be sure that the script files (*.SCR) and the file MODEMS.DB are moved into the new directory. Related Information Support Graphics Filing Cabinet Download ═══ 19.1.2.3. Graphics Directory ═══ Type the directory in which you would like CIM for OS/2 to store graphics files that you view and save online. Related Information Support Scripts Filing Cabinet Download ═══ 19.1.2.4. Filing Cabinet Directory ═══ Type the directory in which you would like CIM for OS/2 to store its filing cabinet files. Related Information Support Scripts Graphics Download ═══ 19.1.2.5. Download Directory ═══ Type the directory in which you would like CIM for OS/2 to store files that you have downloaded from CompuServe. Related Information Support Scripts Graphics Filing Cabinet ═══ 19.1.3. Mail Preferences ═══ Your Mail Preferences control your CompuServe Mail options. You can access your Mail Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Mail tab from the Preferences notebook. o To have Mail messages automatically deleted from your online mailbox after you read them or retrieve them to your In-Basket, mark Immediate Delete. If you wish to delay when such messages will be deleted, select Delay Delete and then specify the number of days in the box to the right of Delay Delete. On the other hand, if you want to preserve your online Mail messages, select Keep. o To have copies of all outgoing Mail messages automatically saved to a File Cabinet folder, mark Automatically File and type the folder's name in the box below Into Folder. If you change the folder associated with Automatically File, message copies previously saved will remain in the old folder, while message copies subsequently saved will go to the new folder. o If you want CIM for OS/2 to always retrieve all of the messages from your mailbox when you choose Get New Mail from the Mail menu, including any messages for which postage is due, select Always retrieve. o If you do not want CIM for OS/2 to retrieve messages from your mailbox for which there is postage due when you choose Get New Mail from the Mail menu, you can select Do not retrieve or Delete without retrieving. If you select Do not retrieve, CIM for OS/2 will not retrieve any messages from your mailbox for which there is postage due, but will save the messages in your mailbox. If you select Delete without retrieving, CIM for OS/2 will simply delete any messages from your mailbox for which there is postage due. o The options under When to Index File Cabinet let you specify when CIM for OS/2 will index your File Cabinet. Related Information General Preferences Directory Preferences News Preferences Forum Preferences CB Preferences Terminal Emulation Preferences ═══ 19.1.3.1. InComing Messages ═══ These options control how InComing Messages are handled by CIM for OS/2. InComing Mail Options Delete When Read/Retrieved Postage Due ═══ 19.1.3.2. OutGoing Messages ═══ These options control how OutGoing Messages are handled by CIM for OS/2. OutGoing Mail Preferences Automatically File Into Folder ═══ Outgoing Messages ═══ These selections tell CIM for OS/2 how to handle outgoing forum messages that you have composed. To automatically retain a copy of every message you send, select the Automatically File option. The default Filing Cabinet folder is Auto-Filed, however you can specify the name of a new or existing folder. ═══ 19.1.4. News Preferences ═══ Your News Preferences determine the appearance of your News Desktop. You can access this dialog by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the News tab from the Preferences notebook. o If you want CIM for OS/2 to automatically display the Select Folder dialog on the News desktop each time you access the News desktop, mark Show Folders. o If you want CIM for OS/2 to display the News Toolbox each time you access the News desktop, mark Show Toolbox. o If you want CIM for OS/2 to delete stories fromm your Personal Folders after you retrieve them, mark Delete Retrieved Stories. Related Information General Preferences Directory Preferences Mail Preferences Forum Preferences CB Preferences Terminal Emulation Preferences ═══ 19.1.5. Forum Preferences ═══ The following Preferences notebook pages are used to select your personal forum preferences. Forum Preferences Library Message Conference ═══ 19.1.5.1. Library Preferences ═══ Your Library Preferences enable you to customize your forum sessions with respect to your Forum Library interests. You can access your Library Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Library tab from the Preferences notebook. o If you want CIM for OS/2 to display certain information as you browse Forum Library files, such as CompuServe's title for a file as opposed to the actual filename, the size of the file, the number of times people have accessed the file, and the submission date and author of the file, mark the appropriate options under File List Contents. o If you want CIM for OS/2 to display section numbers next to section names as you browse Forum Library sections, mark the Show Numbers option under Sections. o If you want CIM for OS/2 to display the Library Sections dialog each time you enter a forum, mark the Show List option under Sections. o If you want to be able to view files that have a GIF or JPEG extension while online, mark Allow Graphics Viewing By File Extension. ═══ 19.1.5.2. Message Preferences ═══ Your Message Preferences enable you to customize your forum sessions with respect to your Forum Message interests. You can access your Message Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Message tab from the Preferences notebook. o If you want CIM for OS/2 to display the Forum Toolbox, the forum logo, or forum news flashes each time you enter a forum, then mark the appropriate options -- Show News Flash, Show Toolbox, and Show Forum Logo -- under Forum Desktop. o If you want CIM for OS/2 to display section numbers next to section names as you browse message sections, mark the Show Numbers option under Sections. o If you want CIM for OS/2 to display the Message Sections dialog each time you enter a forum, mark the Show List option under Sections. o To have copies of all outgoing forum messages automatically saved to a File Cabinet folder, mark Automatically File and type the folder's name in the box below Into Folder. If you change the folder associated with Automatically File, message copies previously saved will remain in the old folder, while message copies subsequently saved will go to the new folder. ═══ 19.1.5.3. Conference Preferences ═══ Your Conference Preferences control whether certain conference-related features will be in effect when you participate in a forum conference, such as whether CIM for OS/2 will monitor particular member activity for you, whether CIM for OS/2 will display invitations sent to you to participate in group conversations or private talks, and whether CIM for OS/2 will enable you to create a text file of your room or group conversations. You can access your Conference Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Conference tab from the Preferences notebook. ═══ 19.1.6. CB Preferences ═══ Your CB Preferences determine the appearance of your CB Desktop and enable some special CB-related features, such as whether CIM for OS/2 will monitor particular CB user activity for you, whether CIM for OS/2 will display invitations sent to you to participate in group conversations or private talks, and whether CIM for OS/2 will enable you to create a text file of your channel or group conversations. You can access this dialog by choosing Preferences from the Special menu on any Information Manager desktop, and then selecting the CB tab from the Preferences notebook. Related Information General Preferences Directory Preferences Mail Preferences News Preferences Forum Preferences Terminal Emulation Preferences ═══ 19.1.7. Terminal Emulation Preferences ═══ Your Terminal Preferences control the size of your Terminal Emulation capture buffer. You can access your Terminal Preferences by choosing Preferences from the Special menu on any CIM for OS/2 desktop, and then selecting the Terminal tab from the Preferences notebook. o To specify the size of the capture buffer, type the number of lines in the box beside Number of Buffer Lines. You must specify a value of 20 or greater. o Mark Strip High Bit if you want to access CompuServe through any communications network other than CompuServe's own network. After connecting to CompuServe, if you want to access a service that uses extended characters -- those characters with accents, umlauts, and so forth -- unmark Strip High Bit to ensure that such characters will be interpreted and displayed properly. Related Information General Preferences Directory Preferences Mail Preferences News Preferences Forum Preferences CB Preferences ═══ Order by Access ═══ Check this option if you want the Favorite Places to be sorted by the number of total accesses. In other words, the entry with the highest number of access will be listed first, with other entries listed in descending order. ═══ Order Alphabetically ═══ Check this option if you want the Favorite Places to be sorted alphabetically. ═══ No Order ═══ Check this option if you want the Favorite Places listed in the order that you add them. ═══ Sort by First Name ═══ Check this option if you want your address book sorted by first names. ═══ Sort by Last Name ═══ Check this option if you want your address book sorted by last names. ═══ Play Sounds ═══ Check this option if you wish CIM for OS/2 to use sounds while online. To use this option you must have MMPM/2 sound support installed. For information on MMPM/2, consult your OS/2 installation guide. ═══ 19.2. Prompt for Unsent Messages ═══ Check this option if you would like CIM for OS/2 to issue a warning should you attempt to exit or disconnect with message to be sent in your Out Basket. ═══ Ask for File Name ═══ Check this option if you would like CIM for OS/2 to prompt for confirmation of the file names of downloaded files. If not selected, CIM for OS/2 will automatically use the file name as it appears on CompuServe. ═══ Prompt for Unsaved Graphics ═══ Check this option if you would like CIM for OS/2 to warn you of any graphic images that you have viewed but not saved locally on your hard drive. ═══ Delete Mail After Reading ═══ Check this option if you would like CIM for OS/2 to delete mail from your online address book as you read or retrieve it. ═══ Incoming Mail ═══ Select one of these options when to instruct CIM for OS/2 how to handle incoming postage due mail, such as those messages from external mail services like Internet or Telex. o Do not retrieve causes CIM for OS/2 to ignore all postage due messages. After ninety days, the message will expire and be removed from your mailbox. o Always retrieve instructs CIM for OS/2 to accept charges for postage due mail and retrieve same. o Delete without receiving causes CIM for OS/2 to delete the postage due messages without retrieving them. This does not incur any postage due fess, but will also not give you the opportunity to read these messages. ═══ 19.3. AutoFile Outgoing Messages ═══ Check this option if you would CIM for OS/2 to retain a copy of all mail messages that you send. ═══ AutoFile Folder ═══ Use this field to tell CIM for OS/2 which folder you would like your automatically filed messages saved to. By default, this will normally be Auto-Filed. ═══ Library Section List ═══ Select this option if you would like CIM for OS/2 to automatically display the available library sections when you enter the forum. ═══ Zip Options ═══ These options control how downloaded Zip files are handled. Option Purpose Never Unzip Take no action with Zip files. Always Unzip Automatically unzip each Zip file without prompting. Prompt to Unzip For each Zip file downloaded, ask if it should be unzipped. Keep Original File If checked, original Zip is saved. If unchecked, each Zip file is deleted after its contents have been extracted. ═══ Library Numbers ═══ Check the Show Number option if you would like the library number displayed beside its name in the library section list. Note: You will often see online references to library numbers rather than names. For this reason, you should normally check the Show Number option. Check the Show List option if you would like CIM for OS/2 to automatically display the library section list when enter a forum. ═══ View Graphics by Extension ═══ Check this option if you would like CIM for OS/2 to attempt to display any file as a graphic should its extension matched one of the graphics formats that CIM for OS/2 recognizes. ═══ Message Section Numbers ═══ Check the Show Numbers option if you would like CIM for OS/2 to display the message section numbers in the message section list. This feature should normally remain checked as you will often see references to message section numbers rather than section names. Check the Show List option if you would like CIM for OS/2 to automatically display the section list window when you enter a forum. ═══ Nickname ═══ Enter the name you would like to use when participating in forum conferences. If this field is left blank, your conference name will be the same as that which was provided when you joined the forum. ═══ Tracking ═══ These options control the display of information about the forum activities of other members. When checked . . . o People Entering will display the names of persons entering the forum. o People Leaving displays the names of members leaving the forum. o Switching Locations displays the movement of members within the forum. o Changing Nicknames informs you of when a forum member changes their conferencing nickname. Note: If you are downloading library files, these options should normally be unchecked, as the tracking messages can affect transfer efficiency slightly. ═══ Invitations ═══ These options control whether or not you will see invitations to participate in a private talk or group conversation. When checked . . . o Accept Group Invitations will notify you of any invitations to join a group conversation. If unchecked you will effectively "ignore" group invitations as no notification will be presented. o Accept Talk Invitations will notify you of any invitations to join a private conversation. If unchecked you will effectively "ignore" talk invitations as no notification will be presented. Note: If you are downloading library files, these options should normally be unchecked, as the tracking messages can affect transfer efficiency slightly. ═══ Recording Options ═══ These options determine whether or not a disk file log of your conversations will be made. These logs are created on your local drive and are accessible only to you. o Room Conversations will record all activity in a particular conference room. Private talks and group conversations will not be logged by this option. o Group Conversations will record all activity within a group conversation. ═══ CB Handle ═══ Your handle is the name that will be displayed whenever you send a message in CB. The handle can be nearly anything you want, so long as it is within CB guidelines. For more information about what types of handles are considered appropriate, select the Guidelines for Behavior option from the main CB menu. ═══ CB Toolbox ═══ Check the Show Toolbox option if you would like CIM for OS/2 to display the CB Toolbox. ═══ CB Tracking ═══ These options control the display of information about the CB activities of other members. When checked . . . o People Entering will display the names of persons entering CB. o People Leaving displays the names of members leaving the CB. o Switching Locations displays the movement of members within CB. o Changing Handles informs you of when a forum member changes their CB handle. o Only Friends will display only those members you have added to your Friends group in the Address Book. ═══ CB Invitations ═══ These options control whether or not you will see invitations from other members to participate in a private talk or a group conversation. When checked . . . o Accept Group Invitations will notify you of any invitations to join a group conversation. If unchecked you will effectively "ignore" group invitations as no notification will be presented. o Accept Talk Invitations will notify you of any invitations to join a private conversation. If unchecked you will effectively "ignore" talk invitations as no notification will be presented. ═══ CB Record ═══ These options determine whether or not a disk file log of your conversations will be made. These logs are created on your local drive and are accessible only to you. o Channel Conversation will record all activity in a particular channel. Private talks and group conversations will not be logged by this option. o Group Conversations will record all activity within a group conversation. ═══ Terminal Emulation Buffer Lines ═══ This is the number of lines that CIM for OS/2 will temporarily store for review. Unless the buffer is saved, the information will be lost when CIM for OS/2 is closed. The buffer can be viewed by selecting Terminal Buffer from any Special menu. ═══ Strip High Bit ═══ The "8th Bit" extends the number and types of characters that can be displayed on computer screens. These include characters not normally found in the English language. If you need to view non-English characters in Terminal Emulation, this option should be unchecked. ═══ ENS Desktop ═══ These options control the initial appearance of the ENS desktop. When selected: o Show Folders will cause the available personal and public folders to be displayed when enter ENS. o Show Toolbox instructs CIM for OS/2 to display the ENS Toolbox. ═══ Delete Read Stories ═══ When selected, this option instructs CIM for OS/2 to delete ENS stories that you have read or retrieved. ═══ Forum Desktop ═══ The Forum Desktop selections controls the initial appearance of CIM for OS/2 as you enter a forum. When selected: o Show News Flash display any new forum announcements automatically. o Show Toolbox automatically display the Forum Toolbox when you enter a forum. o Show Forum Logo will automatically display the graphical forum logo should one be provided by the sysops of the forum being accessed. ═══ 19.4. Initial Display Settings ═══ You can control the startup settings of CIM by selecting the appropriate checkboxes. Select to automatically display your 'Favorite Places' or the 'Browse Services' dialogs by selecting the corresponding checkboxes. CIM also allows you to use the OS/2 color, font and scheme palettes to control the display and printing of information within CIM. The Reset button in this panel restores all settings to their default values. Pressing Reset will also restore all windows to their default positions. You may want to use this feature if you have changed video cards or video resolutions. ═══ 19.5. Specifying Session Settings ═══ The Setup Session Settings dialog shows your current connection information, such as your User ID number or baud rate, so that you can review or modify it. You can access this dialog by choosing Session Settings from the Special menu on the Initial Desktop. o Select the session settings set you want to use to connect to CompuServe from the list menu beside Current. o If you want to delete one of your session settings sets, highlight the session setting set in the list menu beside Current and select the Delete button. o If you want to create a session settings set that will be added to the list menu beside Current, Select the New button. You will be prompted for a name for these settings, and the current settings (if any) will be copied into the new set. o If you like, you can select an alternate session settings set in the list menu beside Alternate to be used if the session settings set you specify in the list menu beside Current is not able to connect you to CompuServe. If you do not want to specify an alternate session settings set, select [None] in the list menu beside Alternate. When connecting, if the initial set of settings fail to connect, an attempt will be made with the alternate. These can be chained if desired. o Type your real name as opposed to your handle or nickname in the box beside Name. o In the box beside User ID, type your User ID number if you were already a member when you installed CIM for OS/2. If you are a new member, use the User ID number you received during the signup process until you receive your permanent User ID number. o Type your CompuServe password in the box beside Password. This is optional. If you do not type a password in your Setup Session Settings dialog, CIM for OS/2 will prompt you for it when you attempt to connect to CompuServe. You cannot see your password in your Setup Session Settings dialog. o Type the CompuServe local access telephone number to be used to connect to CompuServe in the box beside Phone. o Select the communications port to which your modem is attached on your computer in the list menu beside Connector. o Select the baud rate you want to use to connect to CompuServe in the list menu beside Baud Rate. Make sure your modem supports the baud rate you select. o In the list menu beside Network, highlight the network you want CIM for OS/2 to use to connect to CompuServe. If you select Direct in the list menu beside Dial Type, there is no need to select a network. o Select the dial type you wish to use in the list menu beside Dial Type. Select Direct only if your computer is hard-wired to another computer system that provides the connection for you. o Type the number of times your modem will attempt to redial if the first attempt to connect fails in the box beside Redial Attempts. ═══ 19.6. Specifying Modem Settings ═══ The Modem Control Strings dialog displays your current modem parameters so that you can review or modify them. You can access this dialog by choosing Modem Settings from the Special menu on the Initial Desktop. ═══ Selecting a Session Settings Set ═══ Since CIM for OS/2 allows the entry of multiple session settings entries, you need to specify one of them to be used as the default when connecting to CompuServe. This option is particularly useful for travelers who need to access CompuServe from different cities. ═══ Naming a New Session Settings Set ═══ The New Session Name dialog enables you to specify a name for a new set of session settings. You can access this dialog by selecting New in the Setup Session Settings dialog. Example You may travel between New York, Chicago and Los Angeles. Having to enter the connection information each time you arrived in a city would be cumbersome. By using the New button on the Session Settings notebook, you could have individual entries for all three cities. Selecting among them is as easy as clicking the down arrow to the right of the Current Session editbox. ═══ Specifying an Alternate Session Settings Set ═══ Select the session settings entry to be used if the set specified for Current is unable to connect to CompuServe. Once you select an alternate session settings set, the set will remain linked to the set specified for Current until you select a different set. If you do not want to specify an alternate session settings set, select [None]. Example Suppose in Los Angeles there are two 9600 baud access numbers. If you had entered each of these using the New option on the Session Settings page of the Settings notebook, you could set the primary 9600 baud number as your Current Session. By setting the Alternate Session to the second 9600 baud number, you would instruct CIM for OS/2 to dial the alternate entry should it be unable to connect to the primary. ═══ Specifying Your Member Name ═══ This is your name as it would normally appear on mail messages and in forum membership entries. Many forums require that you use your full name when joining. For this reason, you should enter your full name, rather than a nickname or handle. Nicknames and handles can be set seperately for both CB and forums. ═══ Specifying Your User ID ═══ If you were already a CompuServe member when you installed CIM for OS/2, enter your User ID in this field. If you are a new member, use the User ID number you received during the sign up process. A sign up ID (normally resembling 177000,257) cannot be used in this field. CompuServe ID's have five or six numbers followed immediately by a comma and then up to four more numbers. An example of a valid CompuServe ID in the United States is 70006,101. European members may have User ID's that appear similar to 100100,100. Your ID must be entered like one of the two previous samples. ═══ Specifying Your Password ═══ Type your CompuServe password. This is optional. If you do not type a password in Session Settings, CIM for OS/2 will prompt you for it when you attempt to connect to CompuServe. You cannot see your password in Session Settings. If you would like to change your password, you must do so online before making changes to the local session settings. To change your online password, select Go from the Services menu and type PASSWORD as the service name. When you click OK, the Information Manager will log you into the member password area. After changing your password online, you must disconnect and change the password currently stored in CIM for OS/2. Note: Remember that your password is stored with any and each multiple session entry that you might have created using the New option from the Session Settings page of the Settings notebook. IF you change your password online, it must be changed in each session entry, or those entries will no longer login. ═══ Specifying Your CompuServe Access Number ═══ Type the telephone number to be used to connect to CompuServe. If you have call waiting and your telephone company provides a means of disabling it, the sequence can generally be entered in this field with the telephone number. Example 1. 555-1212 2. *70, 555-1212 3. 70^#, 555-1212 The comma in the Examples 2 and 3 instruct the modem to pause for approximately one half second before continuing the dial sequence. Multiple commas can be used. The circumflex (^) in the Example 3 is required before any occurrence of an octathorpe (#) in a telephone number, should your telephone company require one to disable call waiting. Note: If you have to call long distance or dial a special sequence to get an outside line, the telephone number must be entered here exactly as you would normally dial it on your telephone. Example 1. 1-216-55-1212 2. 9,1-216-555-1212 Should you need to dial long distance, the entry will generally appear similar to that used in Example 1. The second example shows the same number when dialed from the users office phone system, which requires a 9 be dialed to connect to an outside line. ═══ Specifying Your Communication Port ═══ Highlight the communications port on your computer to which your modem is attached. This setting will vary from computer to computer and you should consult your system or modem manual for the current communications port setting. On most IBM AT compatibles, this will be a port from 1 through 4. ═══ Specifying Your Baud Rate ═══ Highlight the baud rate you wish to use. Make sure both your modem and the local access number entered (in Phone) support the baud rate you select. Setting the baud rate higher than that supported is not necessary and could cause communications problems. ═══ Specifying Your Network ═══ Highlight the network you want CIM for OS/2 to use to connect to CompuServe. For most users this will be CompuServe However, if you were logging in from a remote location in the United States or outside of the U.S. altogether, you will generally need to select a different network. If you select Direct or Manual under Dial Type, there is no need to specify a network. ═══ Specifying Your Dial Type ═══ Highlight the dial type you wish to use. If your telephone system supports touch tone dialing, set this option to Tone, otherwise set it to Pulse Select Direct only if your computer is hard-wired to another computer system which provides the connection for you. Select Manual only if there is no Network option that meets your needs. ═══ Specifying Your Redial Attempts ═══ Type the number of times your modem will attempt to redial if the first attempt to connect fails. This should normally be left at the default unless you find you have difficulty consistently getting through to your local access number. If you select Direct or Manual under Dial Type, there is no need to specify retries. ═══ Specifying Your HMI Time-out ═══ Takes you to a dialog where you can specify the number of seconds CIM for OS/2 will wait for a response from CompuServe before cancelling a command. This option should never be set lower than thirty seconds. ═══ Specifying Your Logon Parameters ═══ The More Session Settings dialog contains some additional connection settings for rare situations. You can access this dialog by selecting More in the Setup Session Settings dialog. o Logon Parameters are special instructions appended to your User ID number. You should type information only when so directed by a CompuServe Customer Service representative. o If you frequently experience time-out problems, you can increase the HMI Time-Out value, but large values may waste time and money. o If Enable Carrier Detect is enabled, your connection software will attempt to detect when your modem loses carrier. Your modem must support this feature in order for the Enable Carrier Detect option to work reliably. Enable Carrier Detect is enabled by default. If Enable Carrier Detect is enabled and you experience a problem connecting, disabling the Enable Carrier Detect option might solve the problem. ═══ Specifying LAN Settings ═══ The LAN Session Settings dialog records your communication port ID so that you can connect to CompuServe through a local area network. If you need assistance with this dialog, contact your LAN Administrator. You can access this dialog by selecting LAN in the Setup Session Settings dialog (if INT14 has been specified in the box beside Connector). ═══ Specifying Your Modem Type ═══ Highlight your modem type in the list provided. If your modem type is not in the list and is Hayes-compatible, highlight Hayes. If your modem doesn't respond, select Other. These settings vary from modem to modem and you may need to contact your modem manufacturer for the correct settings. ═══ Specifying Your Modem Initialization Command String ═══ If you highlight a modem in the list provided in the box beside Modem , that modem's initialization command string will be displayed automatically. This field can be edited, if necessary, should you need to customize the initialization string. ═══ Specifying a Prefix String ═══ Make sure that this is the correct prefix string for your modem. This is also known as the attention command. Most modems will use "AT" as the command prefix. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying a Dial String ═══ Make sure that this is the correct string that instructs your modem to use touch tone dialing. Most modems will use "DT" for touch tone dialing. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. If you always have to cancel call waiting or enter a special prefix to dial outside of an office building or school, the prefix can be added to the Dial Tone command. If the example shown, the user has added *70, to the end of the Dial Tone command. This will cause *70, to be dialed before each telephone number. If you use this method to support the disabling of call waiting, do not include the same sequence in your telephone number. ═══ Specifying a Reset String ═══ Make sure that this is the correct string to reset your modem. Most modems will use "&F" to be reset to factory defaults. Other modems support only "Z" and a few do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Spepcifying an Escape String ═══ Make sure that this is the correct string to issue an Escape command to your modem. Most modems will use "+++" as the escape command. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying a Connect String ═══ Make sure that this is the correct string or phrase displayed by your modem when connection is established. Most modems will use "CONNECT" to acknowledge a successful command. Other modems do not support Hayes responses at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying a Suffix String ═══ Make sure that this is the correct string which terminates a command on your modem. Most modems will use "^M" as a command terminator. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying a Dial Pulse String ═══ Make sure that this is the correct string that instructs your modem to use pulse dialing. Most modems will use "DP" for pulse dialing. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. If you always have to cancel call waiting or enter a special prefix to dial outside of an office building or school, the prefix can be added to the Dial Pulse command. If the example shown, the user has added 1101, to the end of the Dial Pulse command. This will cause 1101 to be dialed before each telephone number. ═══ Specifying a Hang Up String ═══ Make sure that this is the correct string which instructs your modem to hang up the telephone. Most modems will use "H0" to hang up the phone. Other modems do not support Hayes commands at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying an Acknowledge String ═══ Make sure that this is the correct string or phrase displayed when a command is successfully received by the modem. Most modems will use "OK" to acknowledge a successful command. Other modems do not support Hayes responses at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Specifying a Failure String ═══ Make sure that this is the correct string or phrase that you modem displays when their is no connection or the signal stops. Most modems will use "NO CARRIER" to indicate a connection problem. Other modems do not support Hayes responses at all. Should your modem be one of the latter, you will need to contact you modem manufacturer to determine the correct settings for this field. ═══ Enabling Error Correction ═══ This is the command to enable error correction on your modem. Depending on the modem you have selected, the appropriate error correction command will be displayed here by default. However, if you select a modem for which information is not available, you will have to consult your modem's documentation to learn what to enter here. ═══ Enabling Data Compression ═══ This is the command to enable data compression on your modem. Depending on the modem you have selected, the appropriate data compression command will be displayed here by default. However, if you selected a modem for which information is not available, you will have to consult your modem's documentation to learn what to enter here. ═══ Specifying Silent Operation ═══ When marked, this option causes silent operation (no dial tone, dialing or connection sounds during logon) of a Hayes-compatible modem. If you are having difficulty connecting, be sure that this feature is not marked in order to facilitate troubleshooting.  ═══ 19.7. Function Settings ═══ The Function Key Settings dialog customizes your CIM for OS/2 session. You can assign a series of keystrokes or commands that you use frequently to up to ten Alt key combinations. You can access the Function Key Settings dialog by choosing Set Function Keys from the Special menu in CB or Terminal Emulation. o To assign a series of keystrokes to an Alt key combination, type the sequence of keystrokes you wish to automate in the corresponding Key Definition box. The definition can be up to 80 characters. o If you wish, you can type a label for the Alt key combination in the corresponding Key Label box. Whenever the key combination is available to you in CIM for OS/2, rather than the default Alt+ wording at the bottom of your screen, you will see the label you assigned. o When typing your sequence of keystrokes, to designate a carriage return, type ^M. To designate a new line, type ^J. ═══ 19.7.1. Setting Your Function Keys ═══ To program a Function Key, enter a Function Key Label for the Alt key combination that you wish to program. After entering a Key Label, enter the Key Definition. When satisfied with your choices, click the OK button. The programmed Function Key can now be used in Terminal Emulation and CB or forum talk windows. ═══ 19.7.2. Specifying a Key Definition ═══ Type the sequence of keystrokes that you wish to automate (up to 80 characters). Using the special control characters shown below, you can include carriage returns and line feeds in your keystroke sequence. Example You could assign the following keystroke sequence to the Alt+4 Function key combination: Morning, all! Anybody up for a chat? ^M^J. Once assigned, you could send that greeting each time you entered a channel in CB simply by pressing Alt+4 on your keyboard. Function Key Control Characters ^M is used to signal a carriage return. ^J is used to signal a line feed. ═══ Specifying a Key Label ═══ Enter a short label that is descriptive of the keystrokes that you have assigned to the Function Key. ═══ 20. Connecting Using Terminal Emulation ═══ The Terminal Emulation dialog initiates a connection to CompuServe or to another host-based computer system using Terminal Emulation. You get to the Terminal Emulation dialog by choosing Terminal Emulation from the Special menu on the Initial Desktop. o To connect to a host-based computer system using the information recorded in your Session Settings, make sure that Manual Connect is not marked. o To initiate the connection procedure, select Connect. Related Information Making a Log File Programming Function Keys Understanding Terminal Emulation Using a Capture Buffer Using Control Keys Using Keyboard Commands ═══ 20.1. Connecting Using Terminal Emulation ═══ The Terminal Emulation dialog initiates a connection to CompuServe or to another host-based computer system using Terminal Emulation. You get to the Terminal Emulation dialog by choosing Terminal Emulation from the Special menu on the Initial Desktop. o To connect to a host-based computer system using the information recorded in your Session Settings, make sure that Manual Connect is not marked. o To initiate the connection procedure, select Connect. ═══ 20.2. Making a Log File ═══ You can create a log file of your screen activity in Terminal Emulation. Choose Record in File from the Special menu to save a disk file record of information as it is being displayed on your screen, such as a report, an article, or whole activity sequence. Record in File toggles recording on and off. When you turn recording on, a dialog appears, asking you to specify an output file, a check mark appears next to the command, and On appears in the File Capture box at the bottom of your Terminal Emulation Desktop. When you choose Record in File a second time, logging stops and the check mark next to the command is removed and Off appears in the File Capture box at the bottom of your screen. ═══ 20.2.1. Logging Your Screen Activity ═══ Record in File toggles recording on and off. When you turn recording on, a dialog appears asking you to specify an output file. When this dialog is dismissed by clicking OK, a check mark appears next to the command and On appears in the File Capture box at the bottom of your Terminal Emulation Desktop. The second time Record in File is selected, logging is stopped, the check mark next to the menu option is removed and Off appears in the File Capture box at the bottom of the Terminal Emulation Desktop. ═══ 20.2.2. Printing Your Screen Activity ═══ Record on Printer toggles your printer on and off. When your printer is on, you will see a check mark next to the and On appears in the Printer Capture box at the bottom of your Terminal Emulation Desktop. The second time Record on Printer is selected, logging is stopped, the check mark next to the menu option is removed and Off appears in the Printer Capture box at the bottom of the Terminal Emulation Desktop. ═══ 20.3. Programming Function Keys ═══ In Terminal Emulation, you can assign a series of keystrokes to up to ten Alt key combinations. Whenever you press a defined Alt key combination in Terminal Emulation, or whenever you click a defined Alt key representation at the bottom of your Terminal Emulation Desktop, the keystrokes you assigned to that key are automatically entered for you. For example, you might want to program an Alt key combination to automate requesting and viewing a stock market report in a financial service, an advisory or extended forecast in a weather service, or an article in a reference service. To program an Alt key combination, choose Set Function Keys from the Special menu. When you do, the Information Manager takes you to a Function Key Settings dialog, where you can assign a series of keystrokes to up to ten Alt key combinations. ═══ 20.4. Understanding Terminal Emulation ═══ Terminal Emulation makes your computer behave like a terminal attached to a host computer. Because terminals are capable only of sending and receiving text and usually have little or no computing power of their own, a typical terminal displays scrolling text -- nothing else. You can conduct a complete CompuServe session in Terminal Emulation, if you like. Each service on CompuServe also has a Terminal Emulation version, including CompuServe Mail and CompuServe forums ═══ 20.5. Using a Capture Buffer ═══ Terminal Emulation has a Capture Buffer, which automatically saves text displayed on your screen. You can use it to keep an easily reviewable record of everything CompuServe sends to your screen and everything you enter. Choose View Buffer from the Special menu to view and manipulate the contents of your Capture Buffer. While viewing your Capture Buffer, Capture will appear in the View Mode box at the bottom of your Terminal Emulation Desktop. You can scroll through the contents of the Capture Buffer to review your recent activities. You can also choose the Save or Save As command from the File menu to copy the contents to a text file or a message. The Terminal Preferences command on the Special Preferences submenu lets you control the size of your Capture Buffer. To leave your Capture Buffer and return to active terminal display, choose View Terminal from the Special menu. When you do so, Terminal will appear in the View Mode box at the bottom of your screen. If you ever want to empty your Capture Buffer and start a fresh text capture, choose Clear Buffer from the Special menu. ═══ 20.6. Using Control Keys ═══ While using a Terminal Emulation service, you can use special key combinations called control commands to control the operation of the CompuServe Information Service. You can access these commands by using the Control key on your keyboard. o Control+C interrupts an operation. Pressing Control+C several times in a row may disconnect you. o Control+O skips the remainder of the report or article currently being displayed. You can use this command to conclude a long display operation after seeing parts that interest you. o Control+S immediately stops CompuServe from transmitting text to your screen o Control+Q tells CompuServe to resume scrolling after it has been stopped by Control+S o Control+U erases anything you have typed but not yet sent to CompuServe by pressing a carriage return. Use Control+U to start over when you notice a typographical error near the beginning of something you are typing. ═══ 20.7. Using Keyboard Commands ═══ CompuServe has a wide range of special commands to help you navigate the Information Service using Terminal Emulation. These commands can be entered whenever you see the exclamation point (!) prompt. B takes you to the previous full screen of text in a multiple-screen menu or article EXIT takes you out of a service and sometimes places you in your Personal File Area FIND displays any service(s) related to the topic you entered after the word FIND GO takes you to the service whose Go word you enter after the word GO M takes you to the next higher level in the menu structure. If the Information Manager placed you in Terminal Emulation to access a service, M may take you back to the graphical interface N takes you to the next choice on the same menu where you last made a selection OFF disconnects you from CompuServe but leaves you connected to the communications network QUO retrieves current quotes for the ticker symbols you enter R repeats the current display S causes a long text article to scroll up the screen without pausing T takes you to a menu of the main groups of service available on the CompuServe Information Service WEA shows you a weather report for your current location, or for the reporting station you specify Usually these same commands are avilable at a prompt ending in a colon, but you must type a forward slash in front of each command.