User Services (uswg) -------------------- Charter Last Modified: 24-Oct-97 Current Status: Active Working Group Chair(s): Joyce K. Reynolds User Services Area Director(s): Joyce K. Reynolds User Services Area Advisor: Joyce K. Reynolds Mailing Lists: General Discussion:uswg@isi.edu To Subscribe: uswg-request@isi.edu Archive: ftp://ftp.near.net/mail-archives/us-wg* Description of Working Group: The User Services Working Group of the IETF provides a regular forum for people interested in all levels of user services to identify and initiate projects designed to improve the quality of information available to users of the Internet. Actual projects themselves are handled by separate groups, usually through IETF working groups, or through liaisons with international organizations such as TERENA's (Trans-European Research and Education Network Association) Information Services and User Support. (1) Meet on a regular basis to consider projects designed to improve services to users. In general, projects should: - Clearly address user assistance needs; - Produce an end-result (e.g., a document, a program plan, etc.); - Have a reasonably clear approach to achieving the end-result (with an estimated time for completion); and - Not duplicate existing or previous efforts. (2) Create working groups or other focus groups to carry out projects deemed worthy of pursuing. (3) Provide a forum in which user services providers can discuss and identify common concerns. This is an active, on-going working group in the USV area of the IETF. It is the spawning ground for establishing other working groups in this area. Goals and Milestones: Internet-Drafts: No Current Internet-Drafts. Request For Comments: RFC Stat Published Title ------- -- ---------- ----------------------------------------- RFC1150 Mar 90 F.Y.I. on F.Y.I.: Introduction to the F.Y.I. notes RFC1207 Feb 91 Answers to Commonly asked ``Experienced Internet User'' Questions RFC1462 May 93 FYI on ``What is the Internet?'' RFC1594 Mar 94 FYI on Questions and Answer Answers to Commonly asked ``New Internet User'' Questions