═══ 1. General Help ═══ The OS/2 Corrective Service Facility is a utility that applies fixes (service) to the OS/2 operating system and other OS/2 products. The main window contains a list of products that were found on the system that are eligible for service. Select those products you want to be serviced by highlighting the appropriate entries in the Products list. All eligible products are initially selected. To view the current level(s) of the products on your system, select Current from the Levels menu. To view the new level(s) of the products on the corrective service diskettes, select New from the Levels menu. The service utility updates files in a set of directories associated with each selected product. To view and/or change the set of directories, choose Select directories from the Options menu. Once all selections have been made, select Service from the Options menu to start the service process. You will not be able to terminate the service process after it is started. ═══ 2. Application in Use ═══ The Corrective Service program has encountered a file that is in use and cannot be updated. Close the indicated application and select Retry. If you are unable to close the application, select Reboot You will then be prompted to insert Corrective Service Diskette 1 to continue service. ═══ 3. Updating Files ═══ The Updating Files window shows the current file being serviced and the approximate percentage complete. ═══ 4. Insert Diskette ═══ Insert the indicated diskette into drive A. Then, press Enter or select OK to continue. If there is no diskette in drive A or the wrong diskette is in drive A when you select OK, a warning beep will sound and the window will remain up. ═══ 5. Reboot ═══ Follow the instructions in the Reboot window to continue the service process. ═══ 6. Service Permission ═══ A read-only, hidden, or system file has been encountered that should be serviced. If you do not replace this file your system may not be at the same corrective service level. ═══ 7. Initiating Service ═══ The service process cannot be interrupted. Those applications that are being serviced should not be started. Select Continue to start the service process. ═══ 8. Service Permission Verification ═══ Select OK to cause the indicated file not to be serviced. You should only select OK if there is a known reason for not servicing the file. ═══ 9. Newer File Service Permission ═══ The indicated file to be serviced has a date later than the new file on the corrective service diskettes. Select OK to service the file. Only select Cancel if there is a known reason why the file should not be serviced. If you select Cancel, this file will not be at the same corrective service level as the rest of the files for this product. ═══ 10. Corrective Service Facility Logfile ═══ The logfile is a cumulative service history. You may browse the actions. The logfile contains information about the files and products that are being updated. The end of the file contains the most recent actions and may contain error messages. Select Cancel to return to the error window. ═══ 11. Current Service Levels ═══ The Current Service Levels window shows the current levels of all the OS/2 products on your system that have Syslevel files. The products listed above the separator are serviceable. You may copy text to the system clipboard by selecting the desired text and then selecting Copy. You may browse the list. ═══ 12. New Service Levels ═══ The New Service Levels window shows the levels of the products on the corrective service diskettes. The corresponding products on your system will be updated to this (these) level(s) if Service is selected from the Options menu. You may copy text to the system clipboard by selecting the desired text and then selecting Copy. You may browse the list. ═══ 13. Corrective Service Facility Fatal Error ═══ An error has occurred that prevents the Corrective Service Facility from continuing. Select Display Logfile to view the service history. Depending on the error, an Exit button may be displayed. If this button is display, it may be used to exit the service process. ═══ 14. Corrective Service Facility Error ═══ An error has occurred that prevents the Corrective Service Facility from continuing. Correct the problem and select Retry. Depending on the error, an Exit button may be displayed. If this button is display, it may be used to exit the service process. ═══ 15. Corrective Service Facility Error ═══ An error has occurred that prevents the Corrective Service Facility from continuing. Correct the problem and select Retry or select Cancel to abort the indicated operation. Depending on the error, an Exit button may be displayed. If this button is display, it may be used to exit the service process. ═══ 16. Corrective Service Facility Error ═══ Select Yes if you wish to perform the specified operation. Otherwise, select No. ═══ 17. Select Directories ═══ Directories that should be serviced for the selected products have been pre-selected. You may change the directories to update by selecting the appropriate directories from the list. Only those drives that contain default directories have been selected. You may select additional drives by selecting Select drives. Select OK after selecting directories to activate any changes. Select Cancel to ignore any changes. ═══ 18. Select Drives ═══ Drives that contain directories that should be serviced have been pre-selected. You may change the current drives by selecting the appropriate drives from the list. Select OK to update the current drives. The directory list will be updated to reflect any directories from the added drives. Select Cancel to ignore any changes. ═══ 19. Wait ═══ The wait window is displayed while lengthy operations are being performed. The window will be removed when the operation completes. ═══ 20. Access Control List protected file ═══ The Corrective Service program has encountered an Access Control List (ACL) protected file and cannot be updated. Exit Corrective Service Facility, and contact your system administrator for more information. Corrective Service Facility will not be able to update your system until the ACL protected file has been released. ═══ 21. No Directories on Drive ═══ The indicated drive does not contain any files to update. This drive will not be serviced. ═══ 22. Directories or Products Not Selected ═══ At least one product and one directory must be selected to start service. If there are no products listed, then service cannot be initiated. If there are no directories listed, service cannot be initiated. Select a product from the Products list in the main window and verify that at least one directory is selected in the Directories list (see Select Directories ). ═══ 23. Service Complete ═══ Service completed successfully. Select OK to end the Corrective Service Facility. ═══ 24. No Serviceable Products ═══ No matching products were found on the target system. Select Current Levels from the Levels menu on the main window to view the levels of the products on the system. This may occur if the corrective service diskettes are at a service level lower than the service level of the system. ═══ 25. Exit Corrective Service Facility ═══ Select OK to exit the Corrective Service Facility. ═══ 26. User Exit Failure ═══ The specified user exit program failed. The Corrective Service Facility will continue when you select OK. View the logfile after the Corrective Service Facility completes to determine the problem. ═══ 27. Products at New Level ═══ All of the selected products to service are at the same level as the fixes provided on the corrective service diskettes. You may want to continue service if you have added additional features to the selected products since corrective service was last applied. Select OK to continue service or Cancel to return to the main window. ═══ 28. Options Pull-down ═══ Use the choices on the Options pull-down to Select Directories, or to start Service. ═══ 29. Service Menu Item ═══ Use Service to initiate the service process. ═══ 30. Select Directories Menu Item ═══ Use Select Directories to change the set of directories that will be serviced. ═══ 31. Exit Menu Item ═══ Use Exit to exit the Corrective Service Facility. ═══ 32. Levels Pull-down ═══ Use the choices on the Levels pull-down to view the Current Levels of the products on the system, or to view the New Levels of the products on the corrective service diskettes. ═══ 33. Current Levels Menu Item ═══ Use Current Levels to view the current levels of the products on the system. ═══ 34. New Levels Menu Item ═══ Use New Levels to view the levels of the products on the corrective service diskettes.