Email Reporting:

To get started emailing reports, all you need to enter is your email address!

By default STARR uses built-in email settings (which uses an iOpus email account to send the files). But you can also enter the settings of your own email account. This can be the address of your usual email account or the address of a second email account. In the first case you are basically emailing the file to yourself on this account. In the later case the second email account then serves as a "relay" to receive the file from STARR and emails it to your standard email account.

Note: If you need full control over the STARR email process we STRONGLY recommend that you use your own email account. We can not guarantee the availability of the built-in email.  Furthermore iOpus reserves the right to modify or cancel this "built-in" email account at anytime without notice. For your convenience, iOpus maintains a list of the free SMTP / POP3 email account service providers at http://www.iopus.com/guides/bestpopsmtp.htm . STARR is designed to work with any standard SMTP accounts.

Email Options Overview

a.) Built-in email account

Target PC STARR logengine installed

SMTP

Email account maintained by iOpus Software

Internet

Your standard email, e.g. your company email or AOL. Does not need to support SMTP

POP3

Supervisor PC (STARR Commander installed)

b.) Your own email account: Two account option

Target PC STARR logengine installed

SMTP

A (free) email server on the Internet

Internet

Your standard email, e.g. your company email or AOL. Does not need to support SMTP

POP3

Supervisor PC

c.) Your own email account: One account option (store the email directly in your account)

Target PC STARR logengine installed

SMTP

Your standard email, e.g. your company email. Must support SMTP.

POP3

Supervisor PC 

Settings:

Tip: If you aren't sure of your email settings, look in the setup of your email client program (like Eudora or Outlook)  or ask your system administrator. If you are using the "built-in email" option (a) you do not have to enter these settings.

SMTP: (always necessary)

(SMTP: stands for "Simple Message Transfer Protocol". The standard email protocol used to send emails on the Internet.)

Send from: Where does the email come from, the address of the email account you are using to send the email. (e.g. username@yahoo.com)

SMTP server: address of your SMTP server. Check with your email provider for this address, typically it says something like mail.provider.com or smtp.provider.com .

SMTP Port: The default port for emails is in most cases "25". In special cases it migth be necessary to use another email port, e. g. if your ISP blocks port 25. For up-to-date information please see our website.

 

POP3: (sometimes necessary)

(POP3 : stands for "Post Office Protocol". The standard email protocol used to receive emails)

"Normally" you would only need to enter the SMTP settings of your email account (since STARR only sends mail and does not receive it. However, some email service providers (e. g Yahoo Email) ask the user to check their mail first before sending. They do this for authentication purposes. If you need to check your mail first before you can send, you need to also enter your POP3 settings and check the box "Unlock account box". Otherwise leave the box unchecked.

POP3 server: address of your POP server. Check with your email provider for this address. Sometimes this is the same name as the SMTP server, but mostly not!

POP3 username: typically this is the first part of your email address (e.g. "username").

POP3 password: The password to access your POP3 account. Your email provider will tell you this. STARR itself stores your password encrypted for added security.

Tip: You can test your email settings by using the "Send email" button in the STARR Commander. This will send the current log file (or report)  immediately.