Troubleshooting Recorder

General Information: To maximize the Jukebox features, you must have sufficient processing power (166 MHz or greater) and have a good CD-ROM drive. About 25% of the drives currently on the market do not support digital audio extraction. You may need to use the analog option if you have one of these drives. For a good listing of drives which are able to record in digital, please see Stewart Addison's site.

General recording problems: Recording capability is influenced by two factors: Your CD-ROM drive and your system's processing power. For best recording performance, in any mode:

  • Avoid simultaneously running other applications that would drain the CPU’s power (graphics programs, scanners, other compressors, etc.)

  • Avoid simultaneously running other applications, which are writing to the hard drive.

  • Certain configurations, which cause the operating system to crash, such as low memory or many open windows, will also affect recording quality.

Program will not record in digital mode: Your drive is either unable to extract digital information, or is unable to accurately seek the digital information and producing too much jitter. Most likely you will need to use analog mode. The program will automatically switch to analog if this is the case.

  • Occasionally a drive will record in digital and then other times it will fail. This is due to the quality of the CD being recorded.

  • If you have a borderline drive for digital recording, and your songs do not sound very good, it is best to use the analog mode.

  • Make sure you have a CD in the drive during first program initialization.

Recording process will not begin: Make sure your Multimedia CD-ROM player is not running.

Track recorded from CD ROM records in analog, but when played, there is no sound: Check all volume settings to make sure none are muted.

Song sounds warbled at times: This happens when there is an application running during recording which requires a large amount of processing power. Typical conflicts are any graphics program, including a screensaver, and all scanners. These applications will also warble a song that happens to be playing (although it will not affect that file permanently).

Song speeds up and slows during play: this occurs in analog mode when you have insufficient processing power or memory. To reduce or eliminate this effect, you should close all other applications during recording.