SPEA Hotline Information =========================================================================== Trouble Shooting Guide ............ Document M: MPEG/TV Board Configuration SPEA V7 series Release 0696.6 =========================================================================== IMPORTANT NOTE Please check also the references to driver updates and to system-configuration in the respective helpfile (A). ShowTime Configuration =========================================================================== Questions !.Answers --------------------------------------------------------------------------- Windows95: button for camera not active !.M17 Windows95: video acceleration for AVI files not OK? !.M18 Windows95: videos from Mitsumi FX400 CD ROM drive only display 1-2 frames per second? !.M23 Windows95: colors incorrect in video overlay? !.M24 Windows95: When opening MPEG/DAT files via the MediaStation the message "MMSYSTEM296 ..." is shown !.M24.M26 System does not boot up? !.M1 Which Interupts are used by these boards? !.M5.M27 Receiving TV with a satellite receiver. !.M28 Message: MCI driver cannot be loaded; MPEG/DAT files are not playable (system hangs) !.M1.M5 .M22 MPEG microcode driver already loadable under DOS? !.M21 Cdi CD ROM won't replay: files unreadable. !.M20 Calling MediaStation you get the message: MCI error: file name not valid ... maximum of 8 characters !.M1 Playback of AVI recordings is not fluently. VIDEO FOR WINDOWS corrupted screen? Playback of Video CD under DOS: flickering screen? !.M2 Mediastation hangs while loading (perhaps after reinstallation) !.M4 Windows does not start after ShowTime installation? !.M14 Mitsumi mouse driver; Windows Configuration >256 Farben; Errormessage: "Displaydriver cannot set to display mode..." !.M16 Calling CAPTURE you get the error message: " Warning: No frames captured. Confirm that ...". !.M5 MediaStation error message: "More global memory needed". !.M6 No sound playing MPEG-Files. !.M7 No sound playing AVI-Files. !.M8 No sound running Video or TV? !.M13 Error message regarding AVICAP.DLL when you record AVI files? !.M5 Do I get sound in AVI file recordings? !.M12 No video window available? !.M9 No fullscreen for MPEG playback available? !.M10 Error message: "ERROR video power not detected." !.M11 DOS MediaStation - Error message: Unable to load font... !.M15 ShowTime Configuration =========================================================================== Answers --------------------------------------------------------------------------- M1 -Install board in a different slot -AMI Bios: use no lower version than 1.00.10.AX1 (BIOS update). -Disable Bios Option "Video Snoop Palette". -Award Bios: use Update from Version 4.50G Rel. 1404.0103. -Conflict with Adaptec 2940 Controller or Netcontroller? (try Intel-NCR SCSI Controller Typ PCISCSINR.) -Enable System Bios Option "ISA Shared Memory". -Conflict with other drivers? (e.g. disable Netinstallation). -Too less base memory after system boot up (> 575K) !!! -Other playback applications (e.g. Media Player) should not be active at the same time! -load MSCDEX.EXE /M:50 after SMARTDRV.EXE (see AUTOEXEC.BAT)!!! -SMARTDRV Configuration: CONFIG.SYS: disable device=smartdrv...! AUTOEXC.BAT: disable set smartdrv.exe or set on max. 1024! -Set environment variable "GDC" to the ShowTime installation directory. (e.g. SET GDC=C:\SPEA\GDC). M2 Note: ShowTime contains no hardware compression for AVI recordings. Configure for one of the offered software compression types (e.g. Cinepak) not for full frame recording! SYSTEM BIOS - Chipset Setup: Set option "PCI posted write buffer" to DISABLED. SHOWTIME.INI > set "Normal Transfer" to 6 (see README File) M4 Delete MEDIASTA.MST (contains bitmaps) and in MEDIASTA.INI - Section [MediaStation] the programs 1 ... 99 or delete the complete file. M5 Install only "VIDEO for WINDOWS" Rel. 1.1e from the actual SHOWTIME software version >=0595! Is the function of MSTATION under DOS correct? Note for different PCI (ASI) Motherboards that Int A has to be attached to a PCI Slot and a free IRQ (e.g. IRQ 15, 12, 11, 10). On some motherboards Int A,B,C are defined for certain slots. Please see the system bios setup for this configuration, set the options "PCI IRQ achieved by: Level" and "1st available IRQ:15" and install the board in the "Int A" slot. For VL-boards IRQ 9 should be used! This configuration has to be set by jumper on the motherboard in addition to the system Bios setup! Please note the manual of the motherboards. Sony CD-ROM 55E drive: Use driver update Rel. 2.19. Important: Always use the latest CD-ROM driver! M6 Close all applications and MediaStation and then call MST again. M7 - MPEG file possibly contains no audio track! - Connect speakers to the audio output connector of the ShowTime. - Call (DOS) SOUND.BAT (see GDC directory). - Windows Mediaplayer: Run MPEG-File and set in the Menu OPTION CONFIGURE the audio level to max. MediaStation: Set audio level to max.; switch off the mute button. M8 Is not supported by the board. An additional sound board is required. M9 Select the corresponding Video input via VIDCap or MediaStation (ADVANCED SETTINGS): Choose between Composite or SVHS. M10 Select a smaller resolution. The image size depends on the size of the video display. It can be zoomed about double the size (for physical reasons). M11 Was another graphics board with a Weitel processor installed before (e.g. V7-STORM PRO)? Remove the Weitek driver entries from the SYSTEM.INI file, reconfigure the board to VGA and reinstall the SHOWTIME drivers. M12 In principle not with the MediaStation, but .... MS Video for Windows (Full Version): Parallel sound recording only via a separate sound board. M13 The analogue sound recording cannot be played back via the SPEA SHOWTIME. For sound playback connect the audio output of the video recorder or tv with the sound board via the -AUX/Line/Micro Input connector. M14 Check whether your SYSTEM.INI file contains the entry 'DEVICE=DVA.386' under the section [386enh] twice. If yes, then delete one of the entries. M15 Install all programs of the SPEA SHOWTIME PLUS in one directory and make sure that the environment variable GDC is set. M16 Using the Mitsumi mouse driver 6.0 only 256 colors are available under Windows 3.1. Use the current (Microsoft) mouse driver. M17 Install the latest driver (see CompuServe or Mailbox)! First install the basic software (GDC) and the BigWin driver for Windows 3.x (V7SETUP). Then install the BigWin driver for Windows 95 (V7SETUP with rotating globe) over this. M18 Windows 95 does not support the DCI hardware acceleration of Windows 3.1. This will however be available with the Direct Draw function for Windows 95 to be provided by Microsoft in 1996. SPEA will then offer a corresponding driver. M20 Install the latest software version (Mailbox, CompuServe). M21 Call the file SOUND.BAT. M22 Set the refresh rate to at least 72 Hertz. M23 Video is not supported by all CD drives. Alternative: Edit your CONFIG.SYS to load the real mode DOS driver and in your AUTOEXEC.BAT call the win95 \windows\command\mscdex.exe file. Then deactivate the 32 bit drive access in Win95. M24 Install the latest MCISPEA.DRV driver version 1.21 (from Dec.95) Workaround: configure the Windows driver for Truecolor. Include SET GDC='ShowTime Path' in your AUTOEXEC.BAT. M25 The 75 Hz refresh rate is a special SPEA ergo mode that the standard Tseng driver does not offer (this offers a maximum of 70Hz). This mode does not conform to the standardized VESA timing modes as it exceeds the bandwidth specified for the Tseng ET4000/W32p. As it is therefore not a standard timing mode, we can not guarantee that it will function with every monitor available on the market. We regret that it is not possible for us to test every monitor available at our works and therefore recommend, that you select the 70Hz option. M26 (Requires: software Rel. from 11/95 incl. add on are installed, STTEST produces no error messages and that the MPLAYER (DOS) functions!) After a correct installation, the SYSTEM.INI file should contain the following section: [mci] MPEGVideo=mcispea.drv (if this entry is not there ot the file mcispea.drv can not be loaded you will see an error message mmsystem.286 ...) This should mean that the option SPEA MPEG + VideoCD should be there in the Windows MediaPlayer Device menu. If this is not the case then repeat the installation or edit your SYSTEM.INI file to include the line above. M27 Inside the BIOS setup of the PC a interrupt (for TV capture and for the hardware MPEG modul) has to be conigured for the certain slot. Some mainboards do this automatically. For some older mainboards the slot interrupts have to be assigned manually. If you use a 486 PCI mainboard please make shure that the mainboard supports BIOS PCI release 2.0. Please ask your dealer for a mainboard BIOS update. M28 If your satellite receiver tranforms the signal to channel 34-38 it can be used with the TV boards. --------------------------------------------------------------------------- -170696-TV-