If you can't find help for your problem on line and you have WWW access,
you should see
http://www.redhat.com/support/mailing-lists/. Here you
can search the archives of the redhat-list. Many questions have
already been answered there.
The subscription addresses for our lists follow this format:
<list-name>-request@redhat.com
Simply replace <list-name> with one of the following:
applixware-list
axp-list
blinux-list
cde-list
gnome-announce
gtk-list
hurricane-list
linux-alert
linux-security
m68k-list
pam-list
redhat-announce-list
redhat-devel-list
redhat-install-list
redhat-list
redhat-ppp-list
rpm-list
sound-list
sparc-list
Another good source of help is the comp.os.linux hierarchy on USENET. If you are familiar with news, you should check it out.
Red Hat Software currently hosts a number of newgroups specifically for users of our software. You can either read these groups directly from news.redhat.com, or ask your news admin to add the redhat.* hierarchy to their news server.