Troubleshooting the Directoryserver

1. Locate the system that runs the directoryserver daemon.

2. Log into that system as root.

3. Make sure that the directoryserver is running. In a shell window, enter the command:

   ps -ef | grep directoryserver

   You should see two lines of information. At the far right of these columns, you should see the following words:

   /usr/Cadmin/bin/directoryserver

   grep directoryserver

   The second item is the grep command you just entered, and the other is the directoryserver.

4. If you see no indication of the directoryserver, check to see if the directoryserver configuration flag is on. In a shell window, enter the command:

   chkconfig | grep directoryserver

   You should see the following line:

   directoryserver on

   Suppose the response that you see is:

   directoryserver off

   Then you must turn on the objectserver by entering the command:

   chkconfig directoryserver on

   Then cycle the cadmin init script by issuing the commands:

   /etc/init.d/cadmin stop

   /etc/init.d/cadmin start

5. Now wait approximately 60 seconds and then reissue the command:

   ps -ef | grep directoryserver

   Check the output to see that the directoryserver is running. If it is, the error message should no longer appear. If you see the message again, go on to the next step.

6. In the event of massive and irretrievable failure, issue the following commands:

   /etc/init.d/cadmin stop

   /etc/init.d/cadmin clean

   /etc/init.d/cadmin start

   Note that this series of commands will remove your cadmin database and it may take up to several days for the database to rebuild and repropagate itself.

• Verifying that FAM is installed on your system

• Troubleshooting FAM