Troubleshooting the Objectserver

Can't contact objectserver

Log into the system as root.

1. Make sure that two objectserver daemons are running. In a shell window, enter the command:

   ps -ef | grep objectserver

   You should see three lines of information. At the far right of these columns, you should see the following words:

   /usr/Cadmin/bin/objectserver

   /usr/Cadmin/bin/objectserver

   grep objectserver

   The last item is the grep command you just entered, and there should be two separate instances of the objectserver.

2. If you see no occurrences or only one occurrence of the objectserver, check to see if the objectserver configuration flag is on. In a shell window, enter the command:

   chkconfig | grep objectserver

   You should see the line:

   objectserver on

   Suppose the response that you see is:

   objectserver off

   Then you must turn on the objectserver by entering the command:

   chkconfig objectserver on

   Then cycle the cadmin init script by issuing the commands:

   /etc/init.d/cadmin stop

   /etc/init.d/cadmin start

3. Wait approximately 60 seconds and then reissue the command:

   ps -ef | grep objectserver

   Check the output to see that both objectserver daemons are running. If both required instances of the objectserver are running, the error message should no longer appear. If you see the message again, go on to the next step.

4. If two instances of the objectserver are running, but you still see the message:

   Can't contact objectserver

   The objectserver database may be corrupted. You must stop the objectserver daemons, repair the database and then start the objectserver daemons again with the following commands:

   /etc/init.d/cadmin stop

   /etc/init.d/cadmin clean

   /etc/init.d/cadmin start