Qualitas MAX 8 Frequently Asked Questions When I choose Restart to MS DOS from the Shutdown menu of Windows 95, I get the message Resident portion of program includes FLEXFRAME memory! What causes this message? When Windows 95 installs, it identifies real mode drivers like MOUSE and MSCDEX and moves them out of AUTOEXEC.BAT and into a file called DOSSTART.BAT (kept in the Windows directory). In a configuration where Qualitas MAX was present when you installed Windows 95, these lines may have contained loading information specific to the configuration at the time Maximize was run. If you have occasion to rerun Maximize, this separate batch file is not used because Windows 95 has removed the information from the configuration files. Under these circumstances, you receive the above message. The easiest way to resolve the conflict is to place a call to this special batch file in your AUTOEXEC.BAT so that the programs that it contains can be considered as candidates to load into high DOS memory. Use any text editor to place this line in your AUTOEXEC.BAT file: CALL C:\WINDOWS\DOSSTART.BAT Click on the Maximize icon in the Qualitas MAX group and follow the prompts to run Maximize. When Maximize completes, use a text editor to remove the line that calls the DOSSTART.BAT file. Some of the resident programs in my MS DOS configuration of Windows 95 are not loading into high DOS memory. What causes this? This is often caused by the same issue as described above where Windows 95 has moved resident programs out of standard configuration files into the DOSSTART.BAT file. You can use the directions above to place a call statement to DOSSTART.BAT into your AUTOEXEC.BAT file, run Maximize, then remove the line at the completion of Maximize. If, after placing DOSSTART.BAT into your AUTOEXEC.BAT file and running Maximize, some of the resident programs remain in conventional memory, it is because there is not enough room to load all of the resident programs you are loading into high DOS memory. The optimization algorithm has determined that it is more efficient to load other resident programs high. Choose LEARN in ASQ for a more complete discussion of high DOS memory. When I click on the toolbox icon in the Qualitas MAX group, I get the toolbox for PCKWIK's WinMaster (or, alternately, the toolbox for Qualtas MAX comes up when I click on the toolbox icon for WinMaster). PCKWIK WinMaster ships a program named TOOLBOX.EXE (as does Qualitas MAX 8). Whichever of the two files runs first is kept in the cache, causing that program to run the next time the program name is invoked. To avoid this conflict, rename one of the files and change the icon properties to match the name. For example, rename the TOOLBOX.EXE in the Qualitas MAX directory to QTOOLBOX.EXE. If you are using Windows 95, right click on the icon and choose Properties to change the command line. In Windows 3.1x, highlight the icon by clicking on it once. Run File and choose Properties to change the name of the file in the Command line box. Is it safe to use Go Ahead with other Ram Managers (Soft RAM, Hurricane, MagnaRAM, RAM doubler)? In general, if the other product does not incorporate low DOS memory compression or otherwise handle low DOS memory, it is likely safe to use the products together. Go Ahead takes all available low DOS memory when Windows loads. Thus, we do not recommend that you use it with other products that compete for the same resources that Go Ahead uses. I used the Toolbox to uninstall Qualitas MAX 8 and now I cannot get into Windows 3.1x. If Qualitas MAX is not loaded, Windows 3.1x requires that you load HIMEM.SYS before you can run Windows. Use your MS DOS documentation or Type Help himem.sys at the DOS prompt to get information on how to load the program. Windows 95 automatically loads this program for you.