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Has Word under Executor ever Corrupted a Document?



Dear Folks,

Enclosed is a letter that we received today that is very troubling  
for us.  The author had his work corrupted by Word running under  
Executor.  This has happened to him once before and I personally  
stated that we had not seen such a thing ourselves, nor had it been  
reported to us.  If anyone has had a similar thing happen, please  
send e-mail containing as much information (Executor version, Word  
version, NeXTSTEP version, hardware version, what command was used to  
save the file and anything else you can think of) to "bugs@ardi.com"  
with a subject of "Word File Corruption".

I will be sending e-mail to the author and try to figure out what  
could be causing the trouble.  I suspect that he's doing something  
that few people do, because I would think that others who have had a  
similar experience would let us know.

BTW, We didn't know about this problem when we began selling  
Executor.  We'll continue to sell Executor until we get confirmation  
that someone else has seen this problem, but we'll hold back on  
sending floppy copies of 1.2.2 until we have a handle on what's going  
on.  We'll continue to send e-mail copies of 1.2.2 out, but if this  
corruption is happening elsewhere, we'll work around the clock to fix  
it, and then send 1.2.2a out with the fix instead of 1.2.2.

	--Cliff

====================================================================
ardi:

i am really pissed:  executor running word just destroyed a file
of mine when i did a "save as" (and selected the "replace" 

option) after working on the file for several hours.  i have no
backups of the work i did:  i was saving the file as i worked
and i intended to copy the file to disk when i exited word.

this happened to me once before, but this time it is a MAJOR
inconvenience.  when it happened before i was told this was
some sort of "fluke" that no one else had ever reported and that
was not likely ever to happen again.

i think it is completely inexcusable for you to market a product 

that destroys its own documents.

i enclose what is left of my document.