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Has Word under Executor ever Corrupted a Document?
Dear Folks,
Enclosed is a letter that we received today that is very troubling
for us. The author had his work corrupted by Word running under
Executor. This has happened to him once before and I personally
stated that we had not seen such a thing ourselves, nor had it been
reported to us. If anyone has had a similar thing happen, please
send e-mail containing as much information (Executor version, Word
version, NeXTSTEP version, hardware version, what command was used to
save the file and anything else you can think of) to "bugs@ardi.com"
with a subject of "Word File Corruption".
I will be sending e-mail to the author and try to figure out what
could be causing the trouble. I suspect that he's doing something
that few people do, because I would think that others who have had a
similar experience would let us know.
BTW, We didn't know about this problem when we began selling
Executor. We'll continue to sell Executor until we get confirmation
that someone else has seen this problem, but we'll hold back on
sending floppy copies of 1.2.2 until we have a handle on what's going
on. We'll continue to send e-mail copies of 1.2.2 out, but if this
corruption is happening elsewhere, we'll work around the clock to fix
it, and then send 1.2.2a out with the fix instead of 1.2.2.
--Cliff
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ardi:
i am really pissed: executor running word just destroyed a file
of mine when i did a "save as" (and selected the "replace"
option) after working on the file for several hours. i have no
backups of the work i did: i was saving the file as i worked
and i intended to copy the file to disk when i exited word.
this happened to me once before, but this time it is a MAJOR
inconvenience. when it happened before i was told this was
some sort of "fluke" that no one else had ever reported and that
was not likely ever to happen again.
i think it is completely inexcusable for you to market a product
that destroys its own documents.
i enclose what is left of my document.