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Re: Serious problems with E/L 1.99n



>>>>> "Tim" == Zoology  <Tim> writes:

    Tim> First of all, thanks for getting the pointer bug fixed.

One problem solved.

    Tim> However, something is seriously wrong with the browser.  I
    Tim> tried to open a folder (created by extracting a stuffit
    Tim> archive), and executor just exits!  No error message, no
    Tim> coredump, nothing.  This is the one application (FoxBASE) I
    Tim> really needed, and I can't get into its folder!  I have to
    Tim> launch it via a data file with the browser because of known
    Tim> problems in executor with File Open dialogs in certain
    Tim> programs.

And one problem created.  Parity.

Ouch.  Since you're using Executor under Linux, here are a few
suggestions:

	Do an ls -lR of the parent directory and send that and a brief
	note to us with that information.

	Try manually removing apple double pairs (e.g. file1 and %file1)
	from the folder that you can't open, one at a time, and see if
	you can find one single file pair that causes the file browser
	to crash.  Pass information you find back to bugs@ardi.com

	Try using makehfv to make a large HFV file that you can expand
	your work into and see if you can run out of that, then let us
	know, one way or the other.

Those suggestions *should* allow us to figure out what's going on.  In
all our testing, we never saw anything like this, so I'm assuming this
particular problem is rare and is not a showstopper for 1.99n.

Anyone who finds ways to make the Browser crash should send e-mail to
bugs@ardi.com.  If it is likely that lots of people will make Browser
crash without going out of their way, we'll need to get a fix out ASAP
and delay hyping Executor to the press, potential investors, etc.

    Tim> Have I made a mistake or is something broken?  I tried using
    Tim> Linux to move the contents of the Fox folder into the
    Tim> ExecutorVolume directory, and then browser wouldn't start at
    Tim> all!  It just kicked out straight away!

Ouch!

    Tim> Help!

If you send us a phone number and good times to call (yes, I'm aware
of the time difference), we *might* be able to call you.  No
guarantees since it's after hours and you're overseas, but this is a
very urgent problem from our perspective as well.

	--Cliff
	ctm@ardi.com



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