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Re: Pirates
>>>>> "Eric" == Eric Palm <eretic@sunspot.tiac.net> writes:
Eric> But to be more relevant. How do I submit a bug report, when
Eric> I get a crash from software I ftp from sumex-aim? I know
Eric> the base limiitations of Executor, no sound, midi, many
Eric> system 7 funtions, etc.
email bugs@ardi.com with this information:
1) what version of Executor you have
2) what software you are trying to run
3) where ARDI can get a copy of that software (if appropriate)
4) a detailed description of what happens
5) how we can reproduce the bug
If the program crashes under DOS, the DOS traceback information is
often useful.
If it crashes under Linux and you know how to use gdb, getting a
backtrace there can also be useful (there are no symbols in the
distributed binary, but we can interpret the raw addresses over here).
Bofore you send a bug report, see the FAQ entry "An application I'm
trying crashes. What should I do?" for stuff you should try. Even
if those suggestions are successful and you figure out a way to get
the program to work, we'd still like to know what steps you had to
take to avoid the badness. We can ship configuration files for
particular apps so they work under Executor "right out of the box".
Eventually www.ardi.com will have a nice interface to let you submit
bug reports via the World Wide Web. I believe te unofficial ARDI
pages on vorlon.mit.edu have a facility to do this.
We're pretty busy so sometimes don't always respond to email to
bugs@ardi.com. We do log the reports in our bug tracking database,
however. Once melissa@ardi.com arrives in Albuquerque and starts
handling tech support, we should have enough time to respond more
consistently.
-Mat
References: