FAQs on the Picture Package Viewer

Q. I cannot display a folder.
A. To display a folder, click [Start]—[Programs]—[Picture Package]—[Picture Package Viewer]—[Create Folder menu list]. (It may take a while to update the display.)

Q. I cannot rotate an image.
A. Check to see that the file is not locked or the storage medium is not write-protected. (You can rotate an image only if the rotation buttons appear when the image is selected.)

Q. I cannot print an image.
A. Check to see that the printer is properly connected to your PC and the appropriate printer driver has been installed.

Q. I cannot play back a movie.
A. To play back a movie, install the Windows Media Player (version 7.1 or higher).

Q. I click [Browse] and select an image folder in the displayed [Browse Folders] window, but I cannot click [OK].
A. If the folder you select has no compatible images, you cannot click [OK]. The Picture Package Viewer supports files with the "JPEG," "JPE," "GIF," "AVI," "MPG," and "TIF" extensions.

Q. I inserted a "Memory Stick," microdrive, or compact flash card into my PC, but no folders are displayed in the folder pane.
A. The identification information may be damaged. Back up the data in your PC and then format the card with your camera. This may allow you to use your card again. For details, see the operating instructions of the camera you are using.

Q. While using the Picture Package Viewer, I inserted a "Memory Stick," microdrive, or compact flash card into my PC. But no folders are displayed in the [Memory device] area on the folder pane.
A. Click [Memory device] on the folder pane to close it. Then click it again to reopen it to display the folders contained in the card.