AnaServe(tm) Web Hosting Services Contract


If you have created a web site using an HTML compatible authoring tool such as Hot Dog (tm), HoTMetaL (tm), or Quarterdeck's WebAuthor (tm) you can post your pages to our AnaServe (tm) web hosting service. We provide you with an account number, 5 megabytes of disk space, and a high speed port to the Internet.

Best of all, our basic service fee is only $19.95 per month (plus a $29.95 activation fee). Additional space can be purchased for the affordable rate of $9.95 per 5 megabytes of server space. As part of our activation fee, we automatically assign a unique alias to each account (i.e., "www.anawave.com/~yourname").

At your request, we can assign a unique domain name for your site (i.e., "www.yourname.com") for a $149.95 activation and $29.95 monthly service fee. Our activation fee includes everything you need to get your information on the Internet - Including the first two years of InterNIC registration. Our $29.95 service fee gives you our basic service plan plus a unique domain name.

Be sure and read our Terms and Conditions below for a complete description of our AnaServe(tm) Web Hosting Service.

Contact Information

Name _____________________________________________

Title ______________________________________________

Company name _____________________________________

Street _____________________________________________

City ______________________________________________

State______________________________________________

Zip code___________________________________________

Daytime phone _____________________________________

Fax_______________________________________________

e-mail ____________________________________________

Payment ( ) Visa ( ) Mastercard ( ) Other_________________

Card number _____________________ Expiration Date____

Name on card ______________________________________

Computer ( ) Macintosh ( ) IBM-PC ( ) Other ____________

Service Level ( ) Basic ($19.95+$29.95 activation fee) ( ) Domain ($29.95+$149.95 activation fee)

If Domain service level, what would you like us to call your web site? Give us your top 4 choices for a web site name. Rank in your order of preference. _____________ _____________ _____________ _____________

Were you referred by one of our users? With our AnaServe(tm) Partners Program, you can earn a free month of service for each person that you refer to Anawave. If so, please give us their name so that we can credit their account with a month of free service:
______________________________________________

Please fax your completed service agreement to 714.250.7265 - Or, you can mail your agreement to Anawave Software, Inc., 1300 Bristol North #220, Newport Beach, CA, 92660.

You should receive your confidential password and user ID by mail within 1-2 weeks after we receive this agreement. If you require faster service, please call 714.250.7262 and ask for our sales. We can give you a temporary password and user ID by phone (or fax) after this agreement is processed.

Terms and Conditions (TUCOWS)

This agreement is between Anawave Software, Inc., ("Anawave") and the Customer (as noted above) to provide World Wide Web ("Web") access to the Internet on Anawave's network of shared server(s).

We accept cash, check, MasterCard or Visa for payment. All services will be billed within the first week of any given month. Bills for partial periods are prorated. Anawave reserves the right to change pricing within thirty (30) days notice. We bill $19.95 per 5 megabytes of space used by the Customer. Each additional 5 megabytes of space used, will be billed at the rate of $9.95 per month. Unique domain names (i.e. www.yourname.com) have an additional $149.95 activation and $29.95 monthly service fee. If the Customer's data transfer rate exceeds 500 megabytes per month, Anawave reserves the right to bill Customer an additional $19.95 per 500 megabytes transferred. Anawave will not, however, bill Customer without 15 days written notice. Customer will then have the option of continued service with the transfer rate surcharge, or Customer can request that their service be canceled.

Unless otherwise noted and agreed upon, in writing by Anawave, Customer shall use this account to represent only one named organization or company. Customer may not include material for, or sublease space for any other individual, business, or organization.

Anawave will provide the hardware and system administration necessary to provide full World Wide Web access to the Internet community. Anawave will also provide a single & unique Universal Resource Locator (URL) address for use by Customer to promote Customer's page on literature and other Web servers. At Customer's request, Anawave will assign a single domain alias to our server(s) (i.e., www.yourname.com) provided that the name is legally registered to and under the control of the Customer. Customer understands that Domain Name Registration can take 4 weeks (or more). Anawave will, however, assign a temporary name to the Customer's pages (i.e., www.anawave.com/~yourname). Customer will have 24 hour access to their account on our server via File Transfer Protocol (FTP). Customer understands and agrees that Anawave will make every effort to keep our network of server(s) running continuously. However, our server(s) will, from time to time, be disconnected due to routine maintenance, upgrades, and other required events.

Anawave will make its best effort to keep all information on our servers backed-up. However, we recommend that the Customer maintains a separate back-up of any information posted to our server(s). Anawave is not responsible for lost materials or information. Customer understands that all technical support will be given by Anawave, at its option, in the form of on-line information in the form of FAQ, e-mail, or fax. Anawave will also make its best effort to maintain security on our network of server(s). However, the nature of the Web and the Internet is not secure by default; Customer assumes responsibility for the appropriate use of hypertext based security within the Customer's scripts and directories. Perl 4.0 CGI scripts are the only CGI scripts supported by Anawave. All CGI scripts require prior approval by Anawave.

By signing this agreement, Customer releases Anawave from any liability that may arise from any business interruption to the Customer's business resulting from using our services. Anawave is in no way responsible for the performance of any information posted to our network. In addition, Customer assumes full responsibility for all content posted to Anawave's server on Customer's behalf, including any trademark, copyright, patent or other intellectual property submitted to Anawave for either creative services and/or straight posting to our server(s). Anawave reserves the right to remove any material, which, in its sole opinion, may result in the violation of intellectual property rights of others or any applicable Federal, State, Common, International laws or regulations. In the event that this contract is canceled by Anawave, the Customer will have a pro-rated refund of any unused portion of the posting period. Domain registration fees are non-refundable.

Terms understood and accepted

Authorized Signature and Date ______________________

Printed Name and Title ____________________________

Anawave Approval _______________________________


AnaServe(tm) Web Hosting Instructions

Contents

Features We Support

Anawave uses "State of the Art" computers and a high speed T1 line to broadcast your information over the Internet. The power and accessibility of our system will allow you to focus on creating a powerful and feature - rich web site. There are, however, a number of important instructions regarding the features of AnaServe which we recommend that you carefully read.

We support:

1. Almost any HTML document from any computer.
2. Most HTML supported graphics & audio files.
3. CGI scripts (Perl 4.0 Only)
4. Subdirectory Security
5. Image Maps (NCSA)

How to Upload Your Web Pages

Uploading your information to AnaServe is easier than you might think.
To start, you will need a password, username, and directory path for your web
documents. This information will be forwarded to you shortly, generally within one business day, after we receive your sign-up information.

In order for you to upload your information to our server, you will need an FTP client
(such as Fetch for the Macintosh, or FTP for the PC).

If you want your information accessible as ("http://www.anawave.com/~yourname"),
your home page must have the name of home.html or index.html, If you are uploading
from a PC, you can keep all other ".htm" extensions as long as you are consistent.

Our Silicon Graphics computers are based on an operating system called UNIX. Unlike
the PC or Macintosh OS, UNIX is case-sensitive. Therefore, avoid using special and
upper case characters in your file names (i.e. &, *, Myfile.html, etc.).

HTML documents need to be transferred as "text" files. Graphic files, such as .gif and
.jpeg, must be transferred as binary documents. Users of Fetch or other Macintosh based
FTP clients should transfer their files in plain "binary" form - Our system is unable to
accept plain "Mac Binary" files.

Using your FTP client software, place all of your documents into your directory. You can
test your pages immediately using Netscape, Mosaic or similar browser. CGI scripts (Perl
4.0 Only) must be placed into your "cgi-bin" subdirectory.

CGI Scripts

If you have a Perl 4.0 compatible CGI script, you can place it into your "cgi-bin"
subdirectory. Be sure and have either ".cgi" or ".pl" as the file name extension for the
script. Without either extension, our server will not recognize your script. Also,
remember to check your paths on BOTH your HTML documents and CGI scripts. The
correct path for any AnaServe directory is "http://www.anawave.com/~yourname/cgi-
bin/your_script_name_here."

If you have an executable CGI script (such as a "hits counter"), you must have prior
approval from Anawave. Feel free to e-mail webmaster@anawave.com with any
additional questions.

Subdirectory Security

AnaServe uses the Netscape Communications Server. Therefore, you can use the
".nsconfig" command to limit outside access to your subdirectories. We recommend
this feature only to experienced users. Please e-mail webmaster@anawave.com with any
questions or comments regarding subdirectory security.

Image Maps (NCSA)

A number of our customers have clickable images on their web pages. These are called
image maps, and they are easy to create. You can create your own image maps using
programs widely available on the Internet, or you can create them yourself.

We recommend that you get an HTML authoring book, magazine, or FAQ regarding
the best use of this popular feature.

AnaServe supports NCSA based image maps. Place your NCSA-type mapfile into your
"cgi-bin" subdirectory in the same manner as any other CGI script.